FlyUs Aviation Group

What FlyUs Aviation Group does

FlyUs Aviation Group is a privately-owned, independent General Sales and Service Agent (GSSA) founded in 2004 and headquartered at Schiphol Airport, the Netherlands. The company provides outsourced cargo sales, operations, marketing, revenue management, and capacity control services to airlines, alongside value-added trucking, ground handling coordination, cold-chain delivery, and e-commerce logistics. FlyUs represents more than 34 airline partners across approximately 30 locations spanning Europe, North America, Central and South America, and Asia, with named relationships including Riyadh Air, Ethiopian Airlines, Garuda Indonesia, Juneyao Air, Air Serbia, MASkargo, and My Freighter.

The company operates a modular service architecture of five core tiers — Cargo Sales Agent (CSA), General Sales Agent (GSA), General Sales and Service Agent (GSSA), Total Cargo Management (TCM), and Cargo Support Partner (CSP) — that scale from pure sales representation to full outsourced cargo department functions. Its technology platform combines a 24/7 online portal providing real-time pricing, capacity, booking, and track-and-trace to freight forwarders, integrated with Salesforce and HubSpot CRM systems and supported by Robotic Process Automation and AI for process automation, predictive analytics, and market data reporting. The company also owns and operates a captive trucking fleet executing over 6,000 FTL movements per annum with temperature-controlled equipment serving major EU airports.

FlyUs makes money through commission-based and managed-fee arrangements tied to airline cargo volumes under multi-year GSSA mandates, supplemented by per-transaction trucking revenue, e-commerce fulfilment fees, and dedicated back-office service fees under CSP arrangements. Pricing is quote-based and tailored to individual airline requirements rather than publicly disclosed. Distribution runs through enterprise field sales teams embedded at each of the 30 locations and a self-serve online portal targeting freight forwarders. The company was acquired by no external party; in 2019 it acquired Munich-based Global Cargo Management to enter Germany and expand to 17 countries.

Name

FlyUs Aviation Group

Legal name

Fly Us

Website

https://flyus.aero

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

FlyUs Aviation Group is a privately-owned, independent General Sales and Service Agent (GSSA) providing outsourced airline cargo sales, operations, and management services across 30 locations and 34+ airline partners, complemented by owned trucking, digital portal, and cold-chain capabilities.

Ownership category

akta.pro rank

Product category

Air Cargo GSSA Services

NAICS

Support Activities for Air Transportation (4881)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Airline GSA / Representation & Ticket Sales Offices (THAKALAG)

akta.pro secondary industry

Air Freight Charter Operators (THABAEAD)

Keywords

• Air cargo GSSA
• Cargo sales agency
• Airline cargo outsourcing
• Total cargo management
• Air freight trucking

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices31 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. GSSA/GSA/CSA Services: Revenue from providing General Sales and Service Agent services to airlines, including sales, operations, marketing, revenue management, and capacity control. Services are tailored to airline requirements and typically include dedicated teams.
2. Cargo Support Partner (CSP): Back-office and administrative services including reservations, customer service, post-flight support, operational support, accounting and billing for airline cargo operations.
3. Total Cargo Management (TCM): Comprehensive cargo department outsourcing including quality control, project management, interline management, security, and complete commercial support for airline partners.
4. Trucking and Road Feeder Services: Over 6,000+ FTL movements per annum with daily services to and from major EU airports, including temperature-controlled options for perishable cargo.
5. E-Commerce Solutions: Multi-channel e-commerce services including last-mile delivery, deconsolidation, customs clearance, and final-mile delivery through on-airport facilities.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

FlyUs Aviation Group is a privately-owned, independent General Sales and Service Agent (GSSA) providing tailored cargo outsourcing services to airlines across 30 global locations. The company offers a modular, tiered service architecture — from Cargo Sales Agent (CSA) and General Sales Agent (GSA) up to Total Cargo Management (TCM) and Cargo Support Partner (CSP) — covering sales, operations, marketing, revenue management, capacity control, trucking, ground handling, digitalization, and back-office administration for airline cargo operations. It also serves freight forwarders through an online portal with 24/7 real-time pricing, capacity, booking, and track and trace capabilities.

Product overview

FlyUs Aviation Group operates as a Global General Sales and Service Agent (GSSA) offering a modular, tiered service architecture for airline cargo outsourcing. The core product suite consists of five service tiers: Cargo Sales Agent (CSA), General Sales Agent (GSA), General Sales & Service Agent (GSSA), Total Cargo Management (TCM), and Cargo Support Partner (CSP) — each building upon the previous level to provide increasing scope of sales, operations, and back-office support. Value-added services include Trucking, Ground Handling Solutions, Digitalization & Analytics (with integrated CRM via SalesForce and HubSpot), Fresh to Door (cold chain), and E-Commerce Solutions. Platform features include Track & Trace and a Shipping reference tool for aircraft and ULD specifications. The company also manages a proprietary trucking fleet with over 6,000+ FTL movements annually, positioning it as both a service intermediary and an operational logistics provider.

Differentiator

Problem solved

Functional benefit

Products and services

• Cargo Sales Agent (CSA) Provides infrastructure and expertise to meet airline sales strategy and revenue goals. Ensures all sales opportunities are explored and exploited, improving yield management, capacity, and customer growth with advanced reporting and management.
• General Sales Agent (GSA) Adds revenue management and capacity control to sales support. Blends sophisticated marketing communications tools and digital solutions that engage, inspire, and motivate target audiences.
• General Sales & Service Agent (GSSA) Adds a dedicated team, trucking and GHA management to a strong suite of sales support. Bespoke service model designed around the airline and sales strategy, helping meet demanding territory and revenue goals.
• Total Cargo Management (TCM) Acts as the airline's cargo department, delivering quality control, project management, interline management, security, and complete commercial support. Includes dedicated team and TCM manager.
• Cargo Support Partner (CSP) Handles everything behind the scenes including reservations, customer service, post-flight support, operational support, and accounting and billing, allowing airline partners to focus on selling.
• Trucking Services Promotes value, green logistics and expert management of more than 6,000+ FTL movements per annum with daily services to and from all major EU airports. Fleet includes temperature-controlled bespoke double deckers, roller beds, and curtain siders.
• Ground Handling Solutions Delivers strong global standards within ground operations and handling solutions. Provides detailed build instructions and liaises directly with GHAs to maximise ULDs, protect revenues, and ensure flights are fully fit.
• Digitalization & Analytics Technology advancement transforming air cargo industry through process automation, prediction and prevention. Features a tailored GSSA software solution, online portal with 24/7 access, robotic process automation, AI, and integrated CRM with SalesForce and HubSpot.
• Fresh to Door Perishable cargo delivery service transporting goods at the right temperature at the right time. Provides transparency and communications between all parties for enhanced forecasting, purchasing, and distribution of time-sensitive cargo.
• E-Commerce Solutions Multi-channel e-commerce services powered by technology and data. Manages deconsolidation, clearances, and final-mile delivery through on-airport facilities, providing enhanced delivery times and cost reduction.

Quantifiable outcome

• 6 consecutive GSSA of the Year awards at Air Cargo News Awards (2020-2025)
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability4 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Riyadh AircoreChannel Partner/ Reseller/ Distributor · 24 October 2025FlyUs appointed General Sales Agent (GSA) for Riyadh Air in the United Kingdom and Ireland, effective 26th October 2025. Agreement coincides with Riyadh Air's first scheduled flights into London Heathrow Airport, operated daily by Boeing 787-9. FlyUs will oversee sales, customer support, and capacity management for UK and Ireland, with bookings routed via local teams. Offline services available to forwarders in Benelux region via FlyUs' own trucking fleet.
• MASkargo (Malaysia Airlines Cargo Division)coreChannel Partner/ Reseller/ Distributor · 29 July 2025FlyUs appointed exclusive General Sales and Service Agent (GSSA) for MASkargo in France. FlyUs will represent MASkargo's operations from Charles de Gaulle Airport (CDG), where the airline operates a daily Airbus A350-900 service. Services include sales and marketing, back-office administration, and both ground handling agent and charter flight supervision. Partnership provides FlyUs customers daily capacity from Paris into Malaysia with onward connections across Asia and Oceania.
• Air SerbiacoreChannel Partner/ Reseller/ Distributor · 23 July 2025FlyUs appointed exclusive General Sales Agent (GSA) for Air Serbia in the Netherlands, supporting Air Serbia Cargo with sales, marketing, operations, administration, and back-office services. Promotes daily services from Amsterdam Schiphol Airport (AMS) to Belgrade Airport (BEG) with onward connections across Air Serbia's network. Extension of existing partnership in Belgium and Austria.
• Air SerbiacoreChannel Partner/ Reseller/ Distributor · 1 January 2025FlyUs appointed cargo General Sales and Service Agent (GSSA) for Air Serbia in Austria. Agreement provides local expertise and commercial support to boost cargo sales for the airline and enhance service for freight forwarders in the region. Air Serbia operates to over 70 destinations across Europe, Mediterranean, North America, and Africa with connections to Asia, Australia, and Americas through global carrier partnerships.
• Ethiopian AirlinescoreChannel Partner/ Reseller/ Distributor · 1 August 2024FlyUs appointed as exclusive GSSA for Ethiopian Airlines in the United Kingdom. FlyUs represents Ethiopian Airlines' full cargo product portfolio across the UK, supporting the carrier's strategic growth plans. Ethiopian Airlines operates over 130 international destinations with daily passenger and freighter services from London Heathrow and Manchester via Addis Ababa, connecting UK with Africa, Middle East, Asia, and Americas.
• Juneyao AircoreChannel Partner/ Reseller/ Distributor · 1 July 2024FlyUs appointed cargo General Sales and Service Agent (GSSA) for Juneyao Air in Belgium. Shanghai-based airline operates growing long-haul network linking China with Europe and Southeast Asia supported by modern fleet including Boeing 787 Dreamliners. FlyUs manages all sales and customer service activities locally, developing Belgian cargo operations.
• My FreightercoreChannel Partner/ Reseller/ Distributor · 1 June 2024My Freighter chose FlyUs as new General Sales and Service Agent (GSSA) for the European market. My Freighter operates over 20 weekly flights from China into Europe. FlyUs handles marketing activities, sales development, bookings and ticketing within Europe, while also opening doors for My Freighter in the Americas. Partnership extends FlyUs' freighter capacity and supports European freighter operations via hubs such as BUD, VIE, LGG and MAD.
• Garuda IndonesiacoreChannel Partner/ Reseller/ Distributor · 1 February 2024FlyUs appointed as exclusive Cargo General Sales and Service Agent (GSSA) for Garuda Indonesia in the UK, effective February 2024. Partnership strengthens FlyUs' worldwide airline network and unlocks new opportunities across Asia-Pacific. FlyUs represents Garuda Indonesia's cargo capacity from the UK with comprehensive range of services and commercial expertise.
• Global Cargo ManagementminorStrategic or Co-development Partner · 1 February 2019FlyUs acquired Munich-based Global Cargo Management which had a branch office in Frankfurt. The decade-old company joined the growing FlyUs GSSA international network and extended FlyUs global reach to 17 countries. Global Cargo Management's proactive attitude complemented FlyUs' strong presence in other locations. Germany is described as a very important air cargo hub in Europe.

Scale indicators7 records

Recent moves14 records

Expansion highlights6 records

Broad incumbents

• Kuehne+Nagel: One of the world's largest freight forwarders with substantial airfreight operations and dedicated KN Cargo/Airlogistics products. Adjacent competitor to FlyUs for end-to-end air cargo arrangements and capacity commitments.
• Swissport: World's largest airport ground services and cargo handling company, operating at 286+ airports. Comparable to FlyUs as a competing provider of cargo handling, representation, and freight forwarding services for airlines.
• dnata: One of the world's largest air services providers, owned by Emirates Group, offering ground handling, cargo, and GSSA services across more than 80 airports. Comparable to FlyUs as a competing GSSA provider for international airlines seeking global representation.
• Hellmann Worldwide Logistics: Global freight forwarder with airfreight, sea freight, and contract logistics services. Comparable to FlyUs as a multi-modal logistics provider competing for cargo sales and capacity management mandates with airline partners.
• Cargo Partner: Austrian-headquartered global freight forwarder with air cargo, contract logistics, and GSSA-style services across 40+ countries. Comparable to FlyUs as a mid-sized independent offering integrated air cargo sales and operations.
• Menzies Aviation: Leading global aviation services provider with cargo, ground handling, and fueling operations across 200+ airports. Comparable to FlyUs as a multi-service aviation partner offering cargo representation and handling for airlines.
• Worldwide Flight Services (WFS): Major global air cargo and ground handling operator with presence at 60+ major airports, providing cargo handling, GSSA services, and trucking. Comparable to FlyUs in offering multi-tier cargo outsourcing to airlines with global network reach.

Direct peers

• Euroavia: Specialist European GSSA providing cargo sales and service representation for airlines across multiple European markets. Direct competitive peer to FlyUs offering similar modular GSSA/GSA services to international carriers.
• Air Logistics Group: Independent GSSA specialist providing cargo sales representation and airline services across multiple regions. Directly comparable to FlyUs as a similarly sized independent GSSA/PBSA offering geographically distributed airline cargo representation.

Regional players

• PACT (Panama Air Cargo Terminal): Panama-based air cargo terminal operator mentioned in FlyUs's own location data as a key Latin American hub. Comparable as a regional cargo handling and partnership counterpart for transhipment traffic.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/flyusgroup
• Facebookfacebook.com/flyusgroup
• LinkedInlinkedin.com/company/flyus

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FlyUs Aviation Group