Frank E. Campbell Funeral Chapel

What Frank E. Campbell Funeral Chapel does

Frank E. Campbell Funeral Chapel is a single-location, luxury death-care provider founded in 1898 and headquartered at 1076 Madison Avenue on Manhattan's Upper East Side. The company delivers traditional funeral services, cremation, celebration-of-life events, pre-need planning, grief support, and ancillary memorial products (online memorials, tribute movies, memory books, catering, and floral arrangements via QG Floral) primarily to affluent families and individuals in the New York metropolitan area, with a documented reputation for serving dignitaries, royalty, and the arts and entertainment community alongside a horizontal general-public clientele.

The core operational platform is a single physical flagship consisting of six distinct visitation rooms, a formal chapel, and access to multiple off-site venues (The Terrace at Ten Seventy-Six, Madison Suite, Hampton Suite, Metropolitan Dining Room, Presidential Library, Presidential Suite). Pricing is custom-quoted per family with basic service fees starting around $5,500 and a 10% discount available on prepaid plans; pre-need contracts are sold subject to New York state law governing irrevocable trusts for SSI/medical-assistance recipients. Customer engagement is sales-led through 24/7 phone availability, in-person appointments at the Madison Avenue location, in-home consultations, and virtual meetings with planning advisors.

The business is owned and operated as a wholly-owned subsidiary of Service Corporation International (NYSE: SCI), the largest North American death-care conglomerate, and sits within SCI's Dignity Memorial Premier Collection—an exclusive tier within SCI's network of 1,900+ funeral, cremation, and cemetery locations serving over 375,000 families annually. This affiliation provides corporate resources, network marketing infrastructure, cross-location referral capability, and bundled cemetery/cremation property offerings that an independent operator would not replicate.

Name

Frank E. Campbell Funeral Chapel

Legal name

Frank E. Campbell Funeral Chapel

Website

https://frankecampbell.com

Company type

Private

Founded year

1898

Operating status

Operating

Headcount range

11–50 employees

Short description

Frank E. Campbell Funeral Chapel is a 125-year-old, luxury single-location funeral and cremation provider on Manhattan's Upper East Side, serving affluent families and the general public. It is a subsidiary of Service Corporation International and a member of SCI's Dignity Memorial Premier Collection network.

Ownership category

akta.pro rank

Product category

Funeral Services

NAICS

Funeral Homes and Funeral Services (812210), Death Care Services (8122)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

End-of-Life Personal Care Support (Non-Clinical) (HSABABAL)

akta.pro secondary industries

Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Bereavement & Grief Support Services (Family Aftercare) (HSABAFAI)

Keywords

• Funeral services
• Cremation services
• Pre-planning arrangements
• Memorial services
• Grief support

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others, Supply Chain

Revenue model

1. Funeral Services: Traditional funeral services including preparation, visitation, ceremony, and burial arrangements. Revenue generated through professional service fees, facility rental, and coordination of memorial events.
2. Cremation Services: Cremation options including simple cremation and personalized memorial services. Includes cremation property and burial plan offerings.
3. Pre-need/Pre-planning Contracts: Pre-arranged funeral agreements sold in advance, subject to New York state law requirements for irrevocable contracts for SSI/medical assistance recipients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Frank E. Campbell Funeral Chapel provides luxury funeral, cremation, and celebration-of-life services at its Upper East Side Manhattan location, supported by six distinct visitation rooms, a formal chapel, and access to premier off-site venues. The company also offers pre-planning and pre-need contracts, grief support through a 24-hour Compassion Helpline, online memorials, tribute movies, memory books, and catering services. It is a flagship property of the Dignity Memorial Premier Collection, owned and operated by a subsidiary of Service Corporation International (SCI).

Product overview

Frank E. Campbell – The Funeral Chapel is a luxury funeral and cremation service provider offering a comprehensive portfolio of death care services. The core offering consists of traditional funeral services, cremation services, and celebration of life events, supported by six distinctive venue spaces including The Terrace at Ten Seventy-Six, Madison Suite, Hampton Suite, Metropolitan Dining Room, Presidential Library, and Presidential Suite. The business operates as part of the Dignity Memorial Premier Collection network and provides additional services including pre-planning and pre-need arrangements, grief support through a 24-hour Compassion Helpline, online memorials, tribute videos, memory books, catering, and cemetery/cremation property. The company differentiates through white-glove concierge services and luxury hospitality for over 125 years since 1898.

Differentiator

Problem solved

Functional benefit

Products and services

• Funeral Services Full-service funeral arrangements including viewing, memorial services, and burial support with white-glove luxury hospitality and attention to detail.
• Cremation Services Cremation options including simple cremation and cremation property/burial plans with memorialization services.
• Pre-Planning / Pre-Need Planning Advance funeral planning services allowing individuals to arrange and prepay for their final wishes, including free planning guides and appointment scheduling with advisors.
• Celebration of Life Services Personalized memorial services celebrating the passions and triumphs of individuals, including music, catering, and themed events.
• Veteran Funeral Honors Funeral services honoring military veterans, including coordination of military honors and related formalities.
• Burial & Cremation Property Cemetery and cremation property options including plots, columbarium spaces, and memorialization products.
• Venue Spaces (The Terrace at Ten Seventy-Six, Madison Suite, Hampton Suite, Metropolitan Dining Room, Presidential Library, Presidential Suite) Six distinctly styled visitation rooms, a spacious formal chapel, and access to premier off-site venues for intimate gatherings to elaborate events.
• Catering & Receptions Funeral catering and reception services for gatherings and memorial events.
• Online Memorial Interactive online obituary platform allowing sharing of service details and invitation for family and friends to contribute photos, videos, and memories.
• Tribute Movie Video compilation of cherished photos and memories played during celebrations and provided to families as a keepsake.
• Memory Book Collected images and heartfelt messages from family and friends capturing a loved one's life.
• Grief Support (Compassion Helpline) Expert comfort and support through a curated grief library and 24-hour Compassion Helpline for families.
• Concierge Services Above-and-beyond personalized assistance including transportation, special requests, and event coordination.

Named customers1 record

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered flagship.

• Dignity Memorial Premier CollectionflagshipStrategic or Co-development PartnerFrank E. Campbell - The Funeral Chapel is a member of the Dignity Memorial Premier Collection, an exclusive group of select properties. This designation provides assurance of very high standards and connection to a network of over 1,900 locations serving over 375,000 families annually.
• QG FloralGTM or Marketing PartnerFloral partner providing flower delivery and sympathy gift services. Customers can send flowers directly through the funeral home's website via the QG Floral platform.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• NorthStar Memorial Group: Operator of cemetery, funeral, and cremation properties across the U.S., with comparable bundled death-care service offerings to those delivered at Frank E. Campbell.
• Dignity Memorial (network locations): Sibling Dignity Memorial Premier Collection and standard locations under the same SCI network — comparable operating model, shared marketing platform, and overlapping service menus.
• Foundation Partners Group: Private funeral home and cemetery operator affiliated with high-profile locations; competes for premium, partnership-driven funeral service delivery in major U.S. metros.
• Riverside Memorial Chapel: Iconic Manhattan funeral home on the Upper West Side serving prominent families with a similar white-glove, high-end service model — a direct geographic and positioning competitor to Frank E. Campbell.
• Walter B. Cooke Funeral Home: Long-established NYC funeral home serving families across Manhattan with comparable full-service funeral and cremation offerings, overlapping in target customer segments.

Broad incumbents

• StoneMor Partners: Public death-care provider operating cemeteries and funeral homes across the U.S., competing in the same end-of-life services category as SCI/Dignity Memorial.
• Carriage Services: Public death-care company operating a portfolio of funeral homes and cemeteries with a focus on high-quality, locally branded operations — comparable in multi-site funeral/cremation strategy.
• Service Corporation International (SCI): The publicly traded parent company of Frank E. Campbell and the largest North American funeral, cremation, and cemetery operator with 1,900+ locations; directly comparable at the network/portfolio level.

Regional players

• JG Vernon Sons Funeral Home: Long-standing independent funeral home in NYC with similar full-service offerings; comparable to Frank E. Campbell in service breadth though operating independently of national networks.

Others

• Yellowstone Landscape (cemetery/grounds services): Included only as an ecosystem enabler providing cemetery and memorial property maintenance services to death-care operators; not a direct competitor but adjacent to the broader funeral/cemetery value chain.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/frank-e.-campbell-funeral-chapel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Frank E. Campbell Funeral Chapel