Freeman Jones
Freeman Jones is a UK-based Individual Voluntary Arrangement (IVA) provider serving individuals with unmanageable debt through structured repayment plans. Operating under Financial Wellness Group since 1999, the firm serves UK consumers via phone, email, and a Digital Postbox portal.
- Company typePrivate
- Founded1999
- HeadquartersSalford, United Kingdom
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Freeman Jones does
Freeman Jones is a UK-based provider of Individual Voluntary Arrangement (IVA) services, helping individuals with unmanageable debt establish structured repayment plans typically lasting five to six years. Founded in 1999 and operating under the Financial Wellness Group umbrella as a trading style of Freeman Jones Limited, the firm is headquartered at MediaCityUK in Salford and serves UK consumers (excluding Northern Ireland) on a direct-to-consumer basis. Engagement is conducted via phone, email, and a Digital Postbox online portal that supports document management and case progression throughout the life of the arrangement.
The firm holds Insolvency Practitioners Association (IPA) authorization through its named licensed IPs, Catherine McNeill and Michael Bellingham, satisfying the statutory gatekeeping requirement for IVA providers in England and Wales. Revenue is generated through professional services fees attached to IVA cases, with the firm applying Protocol Standard IVA conditions to proposals submitted after the 1 October 2012 and 1 November 2017 creditor-accepted frameworks. The business has earned Feefo Platinum Trusted Service Awards in 2022 and 2025, indicating consistent customer service quality, and operates within a tightly regulated, process-driven market segment where growth is a function of marketing reach, licensed IP capacity, and consumer demand for formal debt solutions.
Freeman Jones firmographics
Firmographics- Name
- Freeman Jones
- Legal name
- Freeman Jones Limited
- Website
- https://freemanjones.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Freeman Jones is a UK-based Individual Voluntary Arrangement (IVA) provider serving individuals with unmanageable debt through structured repayment plans. Operating under Financial Wellness Group since 1999, the firm serves UK consumers via phone, email, and a Digital Postbox portal.
- Ownership category
- akta.pro rank
Freeman Jones industry classification
Industry- Product category
- Debt Management Services
- akta.pro primary industry
- Bankruptcy, Insolvency & Restructuring Servicing (Consumer) (FSAKAJAK)
- akta.pro secondary industry
- Debt Management Plans (DMP) Administration (FSAEAFAB)
Keywords
Where Freeman Jones is headquartered
LocationHeadquarters
- HQ city
- Salford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Freeman Jones business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- IVA (Individual Voluntary Arrangement) Services: Professional insolvency practitioner services for debt management solutions. IVA is a formal debt solution that allows individuals to pay back debts over a set period, typically 5-6 years.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | IVA arrangement services |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Freeman Jones product offering
Product offeringCore offering
Freeman Jones provides Individual Voluntary Arrangement (IVA) services through licensed Insolvency Practitioners, helping UK individuals manage and resolve unmanageable debt through formal, structured repayment plans agreed with creditors. The firm operates as a trading style of Freeman Jones Limited under the Financial Wellness Group umbrella and supports customers with digital tools such as the Digital Postbox portal for document handling.
Product overview
Freeman Jones is a single-product financial wellness company specializing in Individual Voluntary Arrangements (IVAs). The company operates under Financial Wellness Group as a trading style of Freeman Jones Limited, offering debt resolution services through licensed Insolvency Practitioners. The core service is the IVA product, which provides a structured debt management solution for individuals seeking to get out of debt.
Differentiator
Problem solved
Functional benefit
Products and services
- Freeman Jones IVA Services Individual Voluntary Arrangement (IVA) services that help UK individuals manage and resolve debt through formal, structured repayment plans agreed with creditors. Delivered by licensed Insolvency Practitioners regulated by the Insolvency Practitioners Association (IPA).
Companies that use Freeman Jones
Customer profileSegments1 record
Ideal customer profiles1 record
Freeman Jones technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Freeman Jones partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Insolvency Practitioners Association (IPA)coreThe company's Insolvency Practitioners are authorized and regulated by the IPA. IPA is the regulatory body for insolvency practitioners in the UK. Address: Head of Regulation, 46 New Broad Street, London EC2M 1JH.
Scale indicators2 records
Recent moves5 records
Expansion highlights2 records
Freeman Jones competitors and assessment
Company assessmentPeers
Direct peers
- PayPlan: Free UK debt advice service offering DMPs and IVAs through regulated advisors. Targets the same persona as Freeman Jones and frequently appears in the consumer's consideration set when choosing between debt solutions.
- McCambridge Duffy: Established UK IVA firm operating under similar licensed Insolvency Practitioner framework, competing for the same distressed-debtor segment via direct response channels and offering structurally comparable IVA services.
- Creditfix: One of the largest UK commercial IVA providers, offering Individual Voluntary Arrangements as its core product with similar direct-to-consumer marketing, regulatory oversight, and IPA-licensed practitioner model. Direct competitor for inbound IVA leads.
- StepChange Debt Charity: UK's largest debt advice charity providing IVAs alongside other debt solutions (DMPs, DROs). Competes for the same inbound debtor cohort, often as a free alternative before customers convert to commercial IVA providers like Freeman Jones.
Market position
Strengths1 record
Weaknesses1 record
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Freeman Jones social profiles
Digital presenceFreeman Jones financial estimates
Financial estimateRevenue estimate
Valuation estimate
Freeman Jones leadership team
Management profileNumber of profiles
Profiles2 records
Freeman Jones funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Freeman Jones M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Freeman Jones
What does Freeman Jones do?
Freeman Jones provides Individual Voluntary Arrangement (IVA) services through licensed Insolvency Practitioners, helping UK individuals manage and resolve unmanageable debt through formal, structured repayment plans agreed with creditors. The firm operates as a trading style of Freeman Jones Limited under the Financial Wellness Group umbrella and supports customers with digital tools such as the Digital Postbox portal for document handling.
Is Freeman Jones a public or private company?
Freeman Jones is a private company. It is classified as corporate owned and is currently operating.
When was Freeman Jones founded?
Freeman Jones was founded in 1999. It employs 1 to 10 people.
Where is Freeman Jones based?
Freeman Jones is headquartered in Salford, United Kingdom, in the Europe region.
How does Freeman Jones make money?
One revenue line is on record: IVA (Individual Voluntary Arrangement) Services.
Who are Freeman Jones's main competitors?
National Debtline is listed as a peer. Direct peers are PayPlan, McCambridge Duffy, Creditfix and StepChange Debt Charity.
Does Freeman Jones have an API?
No public API is recorded for Freeman Jones.
What industry is Freeman Jones in?
Freeman Jones's product category is Debt Management Services. Its primary akta.pro industry code is FSAKAJAK, Bankruptcy, Insolvency & Restructuring Servicing (Consumer), with a secondary code of FSAEAFAB, Debt Management Plans (DMP) Administration.