Trung tâm Hỗ trợ sinh viên Trường Đại học Ngoại thương (FSSC)

What Trung tâm Hỗ trợ sinh viên Trường Đại học Ngoại thương (FSSC) does

Trung tâm Hỗ trợ sinh viên Trường Đại học Ngoại thương (FSSC), translated as the FTU Student Support Center, is an administrative unit of Foreign Trade University — a public university in Hanoi, Vietnam. Established in December 2017, it operates under university administration with Director TS Hoàng Tuấn Dũng (since 2019) and Deputy Director ThS Trần Song Thành, and is staffed by approximately 5-11 personnel. Its mandate is to advise and support the Rector in delivering non-academic services that improve student quality of life, learning, and scientific research. The center is not a commercial enterprise: it does not raise external capital, has no equity structure, and is funded primarily through the university's institutional budget. It has been recognized annually since inception with the "Advanced Collective Labor Title" and has received commendations from the Central Committee of the Ho Chi Minh Communist Youth Union and Hanoi City Youth Union.

FSSC's service portfolio spans career services (CareerHub.vn job portal, annual FTU Career Fair attracting dozens of enterprises and thousands of students, career counseling, internship/job placement), certification exam administration (Aptis via British Council, IELTS, MOS), student facilities (Study Space and F-Hub creative space, together serving 500+ student visits daily), psychological counseling, skills training (CV writing, interview prep, soft skills), driver license registration (A1, B1, B2) in partnership with the Driving Test Center, merchandise retail through FTUShop, and printing/photocopy services. Sub-brands include CareerHub, FTUShop, F-Hub, Study Space, FSSC LAPIS (Japanese training), and the FTU Career Fair. Technology is limited to a website (fssc.ftu.edu.vn), a job portal (careerhub.vn), and social media (Facebook: FTUSHOP.HN); there are no AI/ML capabilities, proprietary platforms, or APIs disclosed.

Revenue mechanics consist of four streams: (i) institutional budget allocation from FTU (the primary funding source), (ii) FTUShop merchandise sales at unit prices of 50,000-180,000 VND per item, (iii) printing and photocopy service fees, and (iv) certification exam administration fees (Aptis, IELTS, MOS). Most services are provided free of charge to FTU students; only merchandise and certification exams carry direct user fees. The center serves three segments: current FTU students (primary), FTU alumni (secondary), and partner enterprises that recruit FTU talent (a feeder segment, not a paying customer). Distribution is entirely Hanoi-domestic, delivered through on-campus physical facilities plus digital channels.

Name

Trung tâm Hỗ trợ sinh viên Trường Đại học Ngoại thương (FSSC)

Legal name

Trung tâm Hỗ trợ sinh viên Trường Đại học Ngoại thương

Website

https://fssc.ftu.edu.vn

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

FSSC is the official student support center of Foreign Trade University (FTU), a public university in Hanoi, Vietnam, established December 2017. It delivers career services, certification exam administration (Aptis, IELTS, MOS), psychological counseling, study facilities, and merchandise exclusively to FTU students and alumni.

Ownership category

akta.pro rank

Product category

Student Support Services

NAICS

Educational Support Services (611710)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Academic Support & Learning Assistance (Tutoring Centers) (EDALABAF)

akta.pro secondary industry

Career & Employability Integration Support (Work Culture, Networking, Job Readiness) (EDAIAKAH)

Keywords

• Student support services
• Career counseling
• Certification testing
• University merchandise
• Skills training

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Institutional Budget: Funded by university budget as an administrative support unit
2. FTU Shop Merchandise Sales: Sale of branded merchandise including apparel, accessories, and drinkware to students and alumni
3. Printing and Photocopy Services: In-shop printing and photocopying services for students
4. Certification Exam Administration: Administration of Aptis, IELTS, and MOS certification exams with registration and testing fees

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

FSSC is the official student support center of Foreign Trade University, providing career counseling, psychological counseling, skills training, certification exam administration (Aptis, IELTS, MOS), printing/photocopy services, an FTU-branded merchandise store (FTUShop), self-study spaces (Study Space and F-Hub), and the annual FTU Career Fair. It also operates the CareerHub.vn job portal, connecting FTU students with internships and graduate employment opportunities. Most services are free of charge to FTU students, with paid services limited to merchandise and certification exam fees.

Product overview

FSSC operates as a comprehensive student service center at Foreign Trade University (established December 2017) offering a portfolio of services rather than a unified software product. The core offerings include CareerHub.vn (job portal platform), FTUShop (merchandise retail), certification testing (Aptis, IELTS, MOS), psychological and career counseling, skills training classes, driver license services, and facility management (F-Hub creative space, Study Space, printing services). These services are delivered through physical facilities at the F105 location and online platforms, functioning as a support ecosystem rather than an integrated software platform.

Differentiator

Problem solved

Functional benefit

Brands

• CareerHub: Job portal for FTU students to search for suitable employment opportunities
• FTUShop
• F-Hub
• Study Space
• FSSC LAPIS
• FTU Career Fair

Products and services

• CareerHub.vn Online job portal platform developed by FSSC to connect Foreign Trade University students with employment and internship opportunities, serving as the central information hub for career-related services.
• FTUShop University merchandise store selling FTU-branded items including apparel, umbrellas, canvas bags, and water bottles to students and alumni.
• Aptis Certification Testing International English language certification testing administered in partnership with the British Council, providing students with recognized language proficiency credentials.
• IELTS Certification Testing International English Language Testing System (IELTS) certification examination services offered to university students.
• MOS Certification Training Microsoft Office Specialist (MOS) certification training and examination preparation courses for students.
• Psychological Counseling Services Free 1-on-1 psychological counseling services provided by FSSC experts to students, faculty, and staff of Foreign Trade University.
• Career Guidance Services Career orientation workshops, seminars, and guidance programs helping FTU students prepare for the job market.
• Skills Training Classes Non-degree training programs including CV writing, cover letter preparation, interview skills, and soft skills development courses for students.
• Driver's License Services Motorcycle (A1) and car (B1, B2) driver's license registration and examination services organized in partnership with the Driving Test Center for FTU students.
• FTU Career Fair Annual job fair event attracting dozens of companies and thousands of students, organized by FSSC to connect FTU students with enterprise employers.
• Printing and Photocopy Services In-house printing and photocopying services provided by FSSC for students and staff at FTU campus.
• F-Hub Creative Space Creative collaboration space managed by FSSC serving over 500 students daily for self-study, research, club meetings, and group work activities.
• Study Space Self-study facility operated by FSSC for students to use for academic purposes, serving over 500 students daily.
• Scholarship Management Coordination and management of scholarship funds and financial support programs, including sponsorship solicitation for students in difficult circumstances.

Quantifiable outcome

• 500+ student visits daily to physical spaces
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Honda Vietnam (Honda Future Associates)coreGTM or Marketing PartnerHonda Vietnam partners with FSSC for student recruitment programs including Honda Future Associates full-time hiring and Honda Internship programs for final-year students
• One Mount Group (Business Future Leader Program)coreGTM or Marketing PartnerOne Mount Group collaborates with FSSC for graduate recruitment through the Business Future Leader Program targeting FTU students
• VietcombankminorGTM or Marketing PartnerVietcombank sponsors the FTU Career Fair 2025 as a Diamond sponsor
• British Council (Aptis)coreStrategic or Co-development PartnerFSSC administers Aptis English certification exams on behalf of British Council at FTU campus
• METI Japan (Japan Job Fair)minorGTM or Marketing PartnerJapan Job Fair organized by Japan's Ministry of Economy, Trade and Industry partnered with FSSC to connect FTU students with Japanese companies
• Various Enterprise Partners (Career Fair)coreGTM or Marketing PartnerDozens of companies participate in annual FTU Career Fair organized by FSSC for student recruitment

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• PeopleGrove: PeopleGrove is a mentorship and career networking platform that universities use to connect students with alumni and industry professionals — overlapping with FSSC's alumni services, networking workshops, and CareerHub-style functionality, but delivered as a SaaS platform.

Broad incumbents

• 12twenty (formerly Symplicity CSM): 12twenty is a career services management platform used by universities to deliver career counseling, recruiting events, and student outcomes reporting — a broader incumbent providing software infrastructure analogous to what FSSC delivers as a service center for FTU.
• Handshake: Handshake is the leading US-based technology platform powering university career services across thousands of institutions, providing job boards, career fairs, and recruiting tools — overlapping with FSSC's CareerHub.vn and FTU Career Fair functions, but at vastly greater scale and with private-sector agility.

Direct peers

• FPT University Career Services Center: FPT University's career services center provides internship placement, employer partnerships, and skills training for its large Vietnamese student body, with a similar GTM motion to FSSC — community-led, on-campus services with strong enterprise recruitment partnerships.
• RMIT Vietnam Career Services & Student Life: RMIT Vietnam operates a comparable on-campus student services function offering career guidance, employer engagement, skills workshops, and student wellbeing support to its Vietnamese student body — the closest peer to FSSC in terms of mandate, services, and target audience within Vietnam.
• Vietnam National University - Center for Student Services: VNU's student services center provides analogous student support functions including career counseling, psychological services, scholarship management, and event organization for member universities — directly comparable as a public-university student services unit operating at scale in Vietnam.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/FTUSHOP.HN
• LinkedInlinkedin.com/company/trung-t%C3%A2m-h%E1%BB%97-tr%E1%BB%A3-sinh-vi%C3%AAn-tr%C6%B0%E1%BB%9Dng-%C4%91%E1%BA%A1i-h%E1%BB%8Dc-ngo%E1%BA%A1i-th%C6%B0%C6%A1ng

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trung tâm Hỗ trợ sinh viên Trường Đại học Ngoại thương (FSSC)