FTCS
FTCS is a small French field-service company (EURL) specializing in maintenance, repair, commissioning, and installation audits of pellet stoves and boilers, serving individual homeowners and professional installers across the Pays de la Loire region.
- Company typePrivate
- Founded2009
- HeadquartersChemillé-en-Anjou, France
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What FTCS does
FTCS is a French single-member private limited company (EURL) headquartered in Chemillé-en-Anjou, Maine-et-Loire, specializing in maintenance, repair, commissioning, and installation-audit services for pellet stoves and boilers. Founded by Frédéric TREMBLAIS, who brings more than 15 years of heating-appliance experience, the company operates as a regional field-service provider across the Pays de la Loire region and several adjacent departments (Vendée, Loire-Atlantique, Deux-Sèvres, Vienne, Indre-et-Loire, Sarthe, Mayenne). Its service portfolio is structured around five clearly priced offerings: annual maintenance for pellet stoves (€165 TTC) and pellet boilers (€250 TTC), troubleshooting/repair (€90 TTC base plus parts), commissioning (€134 TTC), and installation audit (€134 TTC), with a sixth professional-services tier targeting installers and plumbers.
The underlying technology is conventional field-service equipment augmented by electronic diagnostic tools used to verify and optimize appliance parameters, plus Wifi module configuration for the latest generation of connected pellet stoves. FTCS supports roughly 10 major brands (Ravelli, Wodtke, Palazzetti, Edilkamin, Jolly Mec, MCZ, Okofen, Piazzetta, Skia, Stuv, Superior), with technicians stocking replacement parts in vehicles to enable first-visit repairs. The company has no software products, no API, no mobile app, and no digital platform beyond its informational website.
The business model is straightforward professional services: per-visit flat-rate fees invoiced to either individual homeowners or professional installers. The firm has 8 employees, is founder-owned, has no external investors, and does not perform installations itself. Customer acquisition relies on Google reviews (4.7/5 across 46 reviews), word-of-mouth, and installer-referral partnerships, with the website functioning as a brochure and trust signal rather than a transactional channel.
FTCS firmographics
Firmographics- Name
- FTCS
- Legal name
- EURL FTCS
- Website
- https://ftcs.fr
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- FTCS is a small French field-service company (EURL) specializing in maintenance, repair, commissioning, and installation audits of pellet stoves and boilers, serving individual homeowners and professional installers across the Pays de la Loire region.
- Ownership category
- akta.pro rank
Where FTCS is headquartered
LocationHeadquarters
- HQ city
- Chemillé-en-Anjou
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
FTCS business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Others
Revenue model
- Professional Services - Annual Maintenance: One-time service fees for annual maintenance contracts for pellet stoves (165€) and boilers (250€), including cleaning, inspection, and certification
- Professional Services - Troubleshooting: Troubleshooting and repair services at 90€ base fee plus cost of replacement parts
- Professional Services - Commissioning: Initial commissioning and training service for newly installed pellet stoves at 134€
- Professional Services - Installation Audit: Installation audit and safety inspection service at 134€ including compliance certificate
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Annual | Annual pellet stove maintenance |
| One time/ perpetual license | Annual | Annual pellet boiler maintenance |
| One time/ perpetual license | Pay-as-you-go | Pellet stove commissioning |
| One time/ perpetual license | Pay-as-you-go | Installation audit |
| One time/ perpetual license | Pay-as-you-go | Troubleshooting service |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
FTCS product offering
Product offeringCore offering
FTCS is a specialist service company that provides on-site maintenance, repair, commissioning, and installation-audit services for pellet stoves and pellet boilers in the Pays de la Loire region of France. Services are delivered by field technicians who carry replacement parts in their vehicles and use electronic diagnostic tools to optimize appliance parameters and configure WiFi modules. The offering is priced per intervention at flat rates (annual maintenance 165€/250€, repair 90€ plus parts, commissioning 134€, audit 134€) and targets both individual homeowners and professional installers.
Product overview
FTCS is a specialist service company (EURL) offering a unified portfolio of five integrated services for pellet stove and boiler owners in the Pays de la Loire region. The core offering comprises annual maintenance (Entretien annuel) for pellet stoves and boilers, repair services (Dépannage), commissioning (Mise en service), and installation audits (Audit installation). A sixth service tier targets professional partners (installers, plumbers, heating engineers) who install devices but lack specialized commissioning expertise. The services are priced individually with flat-rate packages: maintenance at 165€ for stoves / 250€ for boilers; repair at 90€ base; commissioning and audit both at 134€. The company works with approximately 10 major pellet stove brands (Ravelli, Wodtke, Palazzetti, Edilkamin, Jolly Mec, MCZ, Okofen, Piazzetta, Skia, Stuv, Superior) and holds no software, API, or AI product. All services are delivered on-site by technicians who carry replacement parts in their vehicles.
Differentiator
Problem solved
Functional benefit
Products and services
- Annual Pellet Stove Maintenance (Entretien annuel poêle à granulés) Annual on-site maintenance service for pellet stoves including chimney sweeping, deep cleaning of all internal components, verification of wear parts, flue gas evacuation duct inspection, and issuance of a chimney sweeping certificate for insurance purposes. Priced at 165€ TTC, approximately 1 hour per session. For residential pellet stove owners in Pays de la Loire.
- Annual Pellet Boiler Maintenance (Entretien annuel chaudière granulés) Annual maintenance service for pellet boilers including comprehensive cleaning, mechanical element verification, and electronic diagnostics with parameter optimization and configuration. Priced at 250€ TTC, approximately 2 hours per session. For residential pellet boiler owners.
- Pellet Stove Repair (Dépannage de poêle à granulés) Repair service for pellet stoves with rapid telephone pre-diagnosis, on-site intervention using replacement parts carried in service vehicles, and repair capability across all major brands. Priced at 90€ TTC base fee plus the cost of any replacement parts required. For residential pellet stove owners facing appliance malfunction.
- Pellet Stove Commissioning (Mise en service de poêle à granulés) Initial commissioning service for newly installed pellet stoves including initial startup, parameter verification and optimization, customer training on operation and maintenance, and WiFi module configuration for latest-generation stoves. Priced at 134€ TTC with a 70€ surcharge applied if the installation is not compliant with applicable standards. For owners of newly installed pellet stoves.
- Installation Audit (Audit installation poêle à granulés) Installation audit and diagnostic service for pellet stoves including safety verification, fire gap compliance checking, seal integrity assessment, and issuance of a certificate of conformity. Priced at 134€ TTC. For owners seeking insurance-grade compliance certification for an existing pellet stove installation.
- Professional Partnership Services (Services pour les professionnels) Partnership service package for installers, plumbers, and heating engineers, providing end-to-end customer follow-up after device installation, first ignition with client explanations, ongoing maintenance, warranty repairs, and referral of installation clients. FTCS does not perform installations itself. For professional installers who sell pellet stoves but lack specialized commissioning expertise.
Quantifiable outcome
- 4.7/5 average Google rating based on 46 reviews
Companies that use FTCS
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
FTCS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
FTCS partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Ravelli, Wodtke, Palazzetti, Edilkamin, Jolly Mec, MCZ, Okofen, Piazzetta, Skia, Stuv, SuperiorcoreFTCS works with approximately 10 major pellet stove brands, enabling rapid spare parts sourcing and ensuring technicians are trained on the latest technologies from each manufacturer. Brands include Ravelli, Wodtke, Palazzetti, Edilkamin, Jolly Mec, MCZ, Okofen, Piazzetta, Skia, Stuv, and Superior.
Scale indicators4 records
Recent moves4 records
Expansion highlights3 records
FTCS competitors and assessment
Company assessmentBroad incumbents
- Ineo (ENGIE Solutions): ENGIE Solutions subsidiary providing HVAC, electrical, and multi-technical building services across France. Comparable to FTCS as a French provider of residential and small-commercial heating-system services, though broader in scope.
- Proxiserve: Major French multi-technical service company delivering heating, plumbing, and HVAC maintenance to residential and commercial customers. Comparable to FTCS in providing recurring boiler/heating maintenance contracts in France, with a broader geographic footprint.
- HomeServe France: French home repair and maintenance services network offering subscription-based heating and plumbing assistance. Comparable to FTCS in operating a recurring-maintenance model for residential heating equipment, with national reach versus FTCS's regional focus.
- Axima Concept: ENGIE Solutions brand specialized in HVAC and building technical services for residential and commercial clients. Comparable to FTCS in providing HVAC/heating maintenance in France, at much larger scale and broader service scope.
- Engie Home Services: National residential HVAC service brand from ENGIE offering heating-system maintenance, repair, and commissioning across France. Comparable to FTCS as a French residential heating-services provider, though far larger in scale and broader in scope than pellet specialization.
- IZI by EDF: EDF's home-services network offering HVAC, electrical, and renovation services to French households. Comparable to FTCS as a national French residential heating-services brand; broader portfolio but overlapping target customer for boiler/stove maintenance.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
FTCS social profiles
Digital presenceFTCS financial estimates
Financial estimateRevenue estimate
Valuation estimate
FTCS leadership team
Management profileNumber of profiles
Profiles1 record
FTCS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FTCS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FTCS
What does FTCS do?
FTCS is a specialist service company that provides on-site maintenance, repair, commissioning, and installation-audit services for pellet stoves and pellet boilers in the Pays de la Loire region of France. Services are delivered by field technicians who carry replacement parts in their vehicles and use electronic diagnostic tools to optimize appliance parameters and configure WiFi modules. The offering is priced per intervention at flat rates (annual maintenance 165€/250€, repair 90€ plus parts, commissioning 134€, audit 134€) and targets both individual homeowners and professional installers.
Is FTCS a public or private company?
FTCS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FTCS founded?
FTCS was founded in 2009. It employs 1 to 10 people.
Where is FTCS based?
FTCS is headquartered in Chemillé-en-Anjou, France, in the Europe region.
How does FTCS make money?
Four revenue lines are on record. Professional Services - Annual Maintenance is the primary driver. The others are professional Services - Troubleshooting, professional Services - Commissioning and professional Services - Installation Audit.
Who are FTCS's main competitors?
Broad incumbents on record are Ineo (ENGIE Solutions), Proxiserve, HomeServe France, Axima Concept, Engie Home Services and IZI by EDF.
Does FTCS have an API?
No public API is recorded for FTCS.