What Future Net Australia does

Future Net Australia is a vertically focused point-of-sale (POS) software and services vendor founded in 1995 that serves independent retailers across Australia. The company markets a single bundled offering, the "Convenience" platform, which combines software, hardware, installation, training, and ongoing support under one roof. Its product suite comprises Convenience POS (delivered on fixed terminals, self-checkout, or mobile devices), Convenience Back Office (inventory, financials, reporting, and promotions), Convenience Mobile (in-store mobile management), Convenience Controller (multi-site consolidation), Electronic Shelf Labels, and FuturePay integrated EFTPOS. The platform is deeply integrated with Australian wholesale groups (Metcash, SPAR, FoodWorks, ALM) for scan data and host file processing, with fuel pump control via POSTEC, and with accounting systems (Xero, MYOB, Quicken, ABCis EzyLink). Target verticals are grocery/supermarket, cafe/bakery, deli/butcher, fuel, and liquor, with Metcash-aligned independents as the dominant customer cohort.

The company's revenue model combines recurring software subscriptions, hardware sales (POS terminals, scanners, printers, scales, customer displays), optional 24/7 support upgrades, and payment-processing rebates introduced through FuturePay in partnership with Tyro and Windcave. Bank fees from FuturePay transactions are used to rebate software subscription costs, creating a bundled economic model that ties the company closer to its customers' payment volume. Distribution is direct-to-SMB via website enquiries and phone-based sales, with vertical-specific landing pages and no apparent third-party reseller channel. The company was acquired by Banyan Software in 2024 under a long-term hold strategy, and a new CEO (Joel White) was appointed the same year to lead the next growth phase. Operationally lean at 6 employees, the company supports 700+ stores across 15 brands and uses an Australian-based onshore support team.

Name

Future Net Australia

Legal name

Future Net Australia Pty Ltd

Website

https://futurenet.com.au

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1–10 employees

Short description

Future Net Australia provides integrated point-of-sale software, hardware, and payment processing for independent Australian retailers across grocery, fuel, liquor, cafe, and deli verticals, serving 700+ stores and 15 brands.

Ownership category

akta.pro rank

Product category

Retail Point of Sale Systems

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372), Retail-Computer & Computer Software Stores (5734)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industries

POS Accessories & Spares (Cables, Stands, Cases, Replacement Parts) (HDACAKAL), POS Installation, Maintenance & Field Services (FSAMADAJ)

Keywords

• Retail point of sale systems
• POS software platforms
• Integrated payment processing
• Multi-store retail management
• Electronic shelf labelling

Headquarters

HQ city

Penrith

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: Future Net sells software licenses as part of complete solution packages. The packages include software licenses, training, installation, and support. Flexible finance options are available.
2. Hardware Sales: Future Net supplies a range of hardware products including POS terminals, touch displays, scanners, scales, printers, and customer displays. Hardware can be purchased separately, as part of bundles, or as part of ongoing support packages.
3. FuturePay Payment Processing Rebates: Through the FuturePay integrated EFTPOS solution, bank fees are used to rebate software subscription costs for customers who sign up, creating a bundled revenue model.
4. Support Services: Support services are included in complete packages. Advanced 24/7 support is available as an optional addition that customers can discuss with the sales team.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Future Net Australia develops and supplies integrated point-of-sale (POS) software, supporting hardware, and managed services to independent retailers across Australia. Its offering spans till software, back-office, mobile reporting, multi-site controllers, integrated payments, electronic shelf labels, and POS hardware bundles. The company is headquartered in Penrith, NSW, and services more than 700 stores across approximately 15 retail brands.

Product overview

Future Net Australia provides a unified all-in-one POS solution called Convenience, which combines software, hardware, and support under a single package. The core Convenience Point of Sale platform is available on fixed terminals, self-checkout, or mobile devices, with integrated payment processing via FuturePay (partnered with Tyro and Windcave). The product suite includes Convenience Mobile for mobile store management, Convenience Back Office for inventory and financial control, Convenience Controller for multi-site oversight, and Electronic Shelf Labels for real-time pricing. Hardware solutions including scanners, displays, printers, and self-checkout equipment complement the software offerings. The company serves grocery, cafe/bakery, deli/butcher, fuel, and liquor retail sectors, with integrated scan data support for Metcash, SPAR, Foodworks, and ALM trading partners, and accounting exports to Xero, MYOB, Quicken, and ABCis EzyLink.

Differentiator

Problem solved

Functional benefit

Brands

• FuturePay: An integrated EFTPOS payment solution developed in partnership with Tyro and Windcave, ensuring consistent EFTPOS uptime through direct integration with Future Net's Convenience Point of Sale software.
• Convenience POS
• Convenience Back Office
• Convenience Mobile
• Convenience Controller

Products and services

• Convenience POS Core till / point-of-sale software for independent grocery, convenience, cafe/bakery, deli/butcher, fuel and liquor retailers in Australia; processes sales transactions at the checkout and serves as the central system on which back-office, controller and payments modules integrate.
• Convenience Back Office Back-office software that manages stock, pricing, promotions and reporting for retail stores running on the Convenience POS till; used by store managers and owners to administer the business outside of the checkout.
• Convenience Controller Multi-site controller software that lets retail operators centrally manage pricing, stock and promotions across multiple stores; targeted at growing chains and franchise operators running the Convenience POS.
• Convenience Mobile Mobile reporting and remote management application that allows retail owners and managers to access store-level reporting and operational information away from the till; built on top of the Convenience POS suite.
• FuturePay Integrated payment processing service embedded in the Convenience POS, providing card acceptance directly through the till and reducing the support burden of separate payment terminals; generates transaction-based revenue for Future Net Australia.
• Electronic Shelf Labels Electronic shelf label (ESL) solution that integrates with the Convenience POS / Back Office to automate in-store price updates, reducing manual label changes and keeping shelf pricing in sync with the system of record.
• Hardware Solutions Curated POS hardware bundles (terminals, scanners, printers, peripherals) supplied alongside the Convenience POS software to deliver a complete till-in-a-box solution to independent retailers.

Quantifiable outcome

• 95% of support issues resolved same day
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• TyrocoreTechnology or IntegrationFuture Net established a partnership with Tyro, one of Australia's leading EFTPOS providers, to power the FuturePay integrated payment solution. This partnership enables direct integration between Future Net's Convenience POS and Tyro payment terminals, ensuring consistent EFTPOS uptime and stable, reliable payment processing for retailers.
• WindcavecoreTechnology or IntegrationFuture Net partnered with Windcave, a global leader in secure payment solutions, to deliver FuturePay integrated EFTPOS. Windcave provides the payment infrastructure that enables fast transactions and dramatically increased uptime compared to third-party methods like Linkly. Future Net provides direct phone support and bank fees are used to rebate customer software subscriptions.
• POSTECcoreTechnology or IntegrationFuture Net's Convenience POS fully integrates with POSTEC's pump control system for fuel station management. This integration enables complete coverage from point of sale to back office, including pump control, tank level monitoring, and drive-off handling, combined with convenience store operations.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Lightspeed Commerce: Global cloud POS platform serving retail and hospitality SMBs. Competes directly with Future Net's Convenience POS in the Australian independent retail and hospitality segments after acquiring Kounta.
• Square (Block): Cloud-native POS with integrated payments targeting SMB retailers. Competes on simplicity, mobile-first design, and bundled payment processing versus Future Net's all-in-one model.
• Shopify POS: Omnichannel POS from Shopify targeting independent retailers. Direct competitor for grocery, liquor, and specialty retail merchants in Australia.
• Retail Express: Australian cloud POS and inventory platform for specialty retail. Competes with Future Net's Back Office and multi-site reporting capabilities.
• Impos: Australian POS provider focused on hospitality and retail. Competes with Future Net in cafe/bakery and convenience segments.
• Vend (Lightspeed Retail): Cloud-based retail POS (now part of Lightspeed) targeting specialty and independent retailers globally, including Australia. Direct overlap on multi-store management and inventory workflows.
• Kounta (Lightspeed): Australian-born cloud POS for hospitality and retail, now part of Lightspeed. Closest direct peer to Future Net given shared Australian SMB retail/hospitality focus.

Regional players

• Abacus POS: Australian POS vendor serving hospitality and retail. Comparable Australian SMB competitor with similar target verticals.

Others

• Tyro: Australian EFTPOS provider and Future Net partner. Acts as both an enabler (FuturePay) and adjacent competitor via its Smart Pay POS solution for SMBs.

Broad incumbents

• Oracle NetSuite: Cloud ERP/retail management suite. Represents an enterprise alternative that independent retailers with growth ambitions may migrate toward, threatening Future Net's mid-market position.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/future-net-australia-retail-made-easy

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Future Net Australia