Gemeente Stein
Gemeente Stein is a Dutch municipality in South Limburg serving approximately 25,000 residents across ten villages. It delivers statutory public services — civil registry, permits, social welfare (Wmo), waste management, and community development — through digital, in-person, and neighborhood-based channels.
- Company typePublic
- Founded-
- HeadquartersStein, Netherlands
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Gemeente Stein does
Gemeente Stein is a Dutch municipality (gemeente) operating under Dutch public law in the Westelijke Mijnstreek region of South Limburg, serving approximately 25,000 residents across the villages of Stein, Elsloo, Urmond, Meers, Nieuwdorp, Berg aan de Maas, Catsop, Nattenhoven, Maasband, and Kerensheide. It delivers statutory municipal services — civil registration, identity documents, marriage registration, residence permits, spatial planning, building permits, waste management, social welfare (Wmo/Jeugdwet), informal caregiver support, and public safety coordination — with an emphasis on accessibility for elderly and disabled residents through the Wet maatschappelijke ondersteuning framework.
The municipality operates a multi-channel service delivery model. Digital services are accessible via DigiD authentication at secure.gemeentestein.nl, including an online appointment booking system at mijnafspraakmaken.nl, the BuitenBeter mobile app for environmental reporting, and EventLoket for event permitting. The town hall at Stadhouderslaan 200, Stein operates by appointment only. Five Wijkinformatiepunten (neighborhood information points) in Elsloo, Stein, Urmond, Nieuwdorp, and Berg aan de Maas provide in-person support staffed by partner organizations. Specialized Wmo transportation is delivered through Omnibuzz and the Wensauto service. The technology stack is standard municipal IT — no proprietary models or AI capabilities are disclosed.
Gemeente Stein is funded by municipal taxes (property tax, waste levy, sewerage fee, tourist tax) administered through the BsGW tax partnership, central government grants (algemene uitkering), targeted subsidies, and transactional fees for permits and licenses. Key strategic partnerships include the Chemelot safety convenant (signed May 2025) with adjacent municipalities, the Province of Limburg, and Chemelot; an 18-month Rijkswaterstaat-led renovation of Brug Urmond beginning December 2025; welfare delivery partnerships with Partners in Welzijn, Steunpunt Mantelzorg Zuid, and Knooppunt Informele Zorg; and tax administration via BsGW. It is governed by a municipal council and college of mayor and aldermen, with 210 employees and no private shareholders or parent corporate structure.
Gemeente Stein firmographics
Firmographics- Name
- Gemeente Stein
- Legal name
- Gemeente Stein
- Website
- https://gemeentestein.nl
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Gemeente Stein is a Dutch municipality in South Limburg serving approximately 25,000 residents across ten villages. It delivers statutory public services — civil registry, permits, social welfare (Wmo), waste management, and community development — through digital, in-person, and neighborhood-based channels.
- Ownership category
- akta.pro rank
Where Gemeente Stein is headquartered
LocationHeadquarters
- HQ city
- Stein
- HQ country
- Netherlands
- HQ region
- Europe
Offices5 records
Markets served
Gemeente Stein business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others
Revenue model
- Municipal Taxes: Gemeente Stein collects various municipal taxes including property taxes (onroerendezaakbelastingen), waste levies (afvalstoffenheffing), sewerage fees (rioolheffing), and tourist taxes (toeristenbelasting). Tax collection is administered by BsGW (Belastingsamenwerking Gemeenten en Waterschappen).
- Service Fees and Levies: The municipality charges administrative fees (leges) for various services including civil registry extracts, permits, licenses, and certifications. Fee schedules are published annually in official tariff decisions (Tarievenbesluiten).
- Government Grants and Subsidies: Municipal operations are funded through a combination of municipal tax revenue, central government grants (algemene uitkering), and targeted subsidies for specific policy areas such as social welfare, infrastructure, and sustainability initiatives.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Omnibuzz Wmo Transport - €1.05 per zone |
| Unit Pricing | Pay-as-you-go | Wensauto Local - €1.50 per person |
| Transaction based/ take rate | One time/ perpetual license | Parking permit fees |
| Subscription | Annual | Free municipal services |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels9 records
Gemeente Stein product offering
Product offeringCore offering
Gemeente Stein is a Dutch municipal government that delivers essential public administration services to approximately 25,000 residents in South Limburg. Its offerings include civil registry services (births, deaths, marriages, residence registration), identity and travel documents (passports, ID cards, driver's licenses), permits and licenses, social support under the Wmo (Wet maatschappelijke ondersteuning), waste management, spatial planning, and community development programs. Services are accessible online via DigiD authentication, in person at the town hall by appointment, or via neighborhood information points across the municipality.
Product overview
Gemeente Stein operates as a municipal government offering a digital service ecosystem with multiple interconnected platforms. The core offering includes the Online Regelen portal for administrative self-services (birth notifications, address changes, driver's licenses, marriage registration), complemented by the appointment scheduling system, BuitenBeter app for environmental reporting, and EventLoket for event management. Social services are delivered through Wmo services (household help, informal care support, replacement care, accessible transport), neighborhood information points, and village development processes (DOP). The portfolio includes specialized services like disabled parking cards, data protection requests, and Chemelot safety communications. These services are interconnected through Dutch digital identity (DigiD) authentication and integrate with transportation partners like Omnibuzz.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Regelen (Online Services Portal) Digital self-service portal enabling residents to complete administrative tasks online without visiting the municipal office. Covers birth notifications, address changes, driver's license renewal, marriage registration, residence permits, BRP extracts, and other BRP-related services, all accessed via DigiD authentication.
- Appointment Scheduling System Online appointment booking system at gemeentestein.mijnafspraakmaken.nl allowing residents to schedule in-person visits to the municipal office for services that require physical attendance.
- BuitenBeter App Mobile application (iOS and Android) for residents to report damage or issues in the local environment including streets, sidewalks, traffic signs, public greenery, and pests directly to the municipality.
- Vervoer op Maat (Customized Transport) Wmo-funded transportation service for residents with mobility limitations, delivered through partnership with Omnibuzz and Wensauto (wish cars) operating in Meers and Berg aan de Maas. Includes transport to medical appointments, supermarkets, and care facilities. Priced at €1.05 per zone for Omnibuzz and €1.50 per person locally for Wensauto.
- Wmo Services (Wet Maatschappelijke Ondersteuning) Social Support Act services enabling residents to live independently, including household help, caregiver support, replacement care (respijtzorg), accessible parking cards, and transportation services. Delivered through Wmo client managers and Wednesday walk-in consultation hours.
- Mantelzorg (Informal Care) Support Support services for informal caregivers (mantelzorgers) providing unpaid care to family or friends, including registration, respite care options, caregiver activities, and annual caregiver appreciation. Coordinated with Steunpunt Mantelzorg Zuid, with Katja Jeurissen serving as mantelzorgconsulente.
- Vakanties met Zorg (Holidays with Care) Vacation support services connecting caregivers and care recipients with organizations such as Ronald McDonald Kindervallei, NBAV, De Zonnebloem, and Stichting Recreatie Gehandicapten for accessible holiday options.
- Wijkinformatiepunten (Neighborhood Information Points) Five physical information points in Elsloo, Stein, Nieuwdorp, Urmond, and Berg aan de Maas where residents can get help with questions about care, housing, welfare, work, income, and youth assistance from professionals of partner organizations including Partners in Welzijn, Steunpunt Mantelzorg, Zaam Wonen, Wonen Limburg, MEE, De Domijnen, and Vidar.
- DorpsOntwikkelingsProces (DOP) Village Development Process initiative encouraging citizen self-direction and self-reliance. Each village within Gemeente Stein has its own DOP with dedicated pages showing how residents can participate in local development activities.
- Chemelot Safety Communication Safety communication and incident reporting services related to the Chemelot industrial area adjacent to the municipality. Includes environmental complaint hotline (0800-0223363), community involvement programs (Omgevingsdialoog sessions), and multi-year safety awareness campaigns coordinated with regional safety partners.
- EventLoket Online event management system for submitting event notifications and permit applications in Gemeente Stein, replacing the legacy EvenementenAssistent platform. Includes an event calendar feature for visibility of scheduled events.
- Gehandicaptenparkeerplaats (Disabled Parking Place) Municipal service allowing residents to request reserved disabled parking spaces near their homes for individuals with physical disabilities.
- Gehandicaptenparkeerkaart (Disabled Parking Card) EU-valid parking permit for disabled persons allowing parking in designated disabled spaces. Available as driver card or passenger card, valid across all EU countries. Fee €188.50 with medical examination or €77.25 without in 2026.
- Geheimhouding Persoonsgegevens (Personal Data Protection Request)
Quantifiable outcome
- 33 of 38 citizen proposals adopted by working group for Urmond bridge renovation project
- +1 more outcomes
Companies that use Gemeente Stein
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
Gemeente Stein technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability2 records
Gemeente Stein partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, minor and major.
- RijkswaterstaatcoreRijkswaterstaat is the national water management authority and owner of Brug Urmond (1930). The municipality collaborates with Rijkswaterstaat on the bridge renovation project starting December 2025, including traffic diversion planning, citizen communication coordination, and infrastructure improvements. The renovation is expected to last 18 months.
- ArrivaminorPublic transport provider that adapted bus route 39 to serve Urmond via Brug Berg during the bridge renovation. Added extra shuttle bus service (line 539) from February 2026, operating evenings and Sundays when regular service is reduced. Bus capacity expanded from 8 to 16/20 passengers.
- ChemelotcoreMajor chemical industrial site adjacent to the municipality. Gemeente Stein participates in the multi-year 'Samen Veilig Rondom Chemelot' safety campaign, joint Safety Vision (Veiligheidsvisie), and convenant for safe development. The municipality is part of the Focusgroep Toekomst Chemelot and participates in Omgevingsdialoog sessions with residents.
- Veiligheidsregio Zuid-LimburgcoreRegional safety authority coordinating emergency response, fire services, and crisis management. Partner in the 'Samen Veilig Rondom Chemelot' multi-year safety campaign involving risk communication, emergency preparedness exercises, and community safety awareness for residents near the Chemelot industrial site.
- OmnibuzzcoreSpecialized transportation provider for residents with Wmo (Wet maatschappelijke ondersteuning) indication. Omnibuzz manages Wmo transport, vervoerspas, and taxi point operations for the municipality. Includes Wensauto service with two vehicles (Meers and Berg aan de Maas) for local and medical transportation.
- Partners in WelzijnmajorWelfare organization providing staff at Wijkinformatiepunten across the municipality. Offers Formulierencafé service helping residents with administrative tasks and form completion. Also coordinates financial maatjes (money mentors) and various community support programs.
- Provincie LimburgmajorProvincial government authority and competent authority for Chemelot licensing and enforcement. Joint development of Veiligheidsvisie Chemelot, Strategic Gebiedsvisie 2040, and joint safety convenant. Coordinates environmental complaint handling for Chemelot-related issues.
- Knooppunt Informele Zorg (KIZ)minorCoordination point for informal care, connecting residents with community support services including volunteer care and caregiver support. Provides advice and referrals for informal care needs. Contact via 046-7508410 or [email protected].
- BsGW (Belastingsamenwerking Gemeenten en Waterschappen)majorTax administration partnership handling all municipal tax collection for Gemeente Stein including property taxes, waste levies, sewerage fees, and tourist taxes.
- Steunpunt Mantelzorg ZuidminorRegional caregiver support organization providing mantelzorgconsulente services, caregiver activities, young caregiver support, and caregiver registration. Katja Jeurissen serves as mantelzorgconsulente for Gemeente Stein residents.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Gemeente Stein competitors and assessment
Company assessmentBroad incumbents
- Gemeente Heerlen: Larger South Limburg municipality (~87K residents) delivering the same comprehensive service set with broader scale and additional urban functions. Useful benchmark for service delivery efficiency and Wmo operating models in the same region.
- Gemeente Maastricht: Largest municipality in Limburg (~125K residents) operating the same Dutch municipal service architecture across all domains but with broader urban functions, larger budget, and more in-house capacity — relevant as a benchmark for service maturity.
Direct peers
- Gemeente Sittard-Geleen: Neighboring municipality in the Westelijke Mijnstreek region of South Limburg, similar population scale (~92K), co-signatory of the Chemelot convenant and direct collaborator on regional safety, transport, and Wmo delivery — closely comparable in service portfolio and demographics.
- Gemeente Landgraaf: Small South Limburg municipality (~37K residents) offering a similar mix of municipal services, social support programs, and regional safety coordination. Same province, comparable demographic profile with aging population pressures.
- Gemeente Venlo: Limburg municipality (~102K residents) providing the full Dutch municipal service stack including Wmo and Chemelot-adjacent industrial coordination; comparable operating model at larger scale.
- Gemeente Beek: Small neighboring municipality (~16K residents) in the same Westelijke Mijnstreek region, also co-signatory on the Chemelot convenant. Comparable scale and rural-suburban service mix make it a close operational peer.
- Gemeente Kerkrade: Neighboring South Limburg municipality (~46K residents) with comparable municipal service portfolio, regional safety alignment, and similar demographic pressures in the Westelijke Mijnstreek-adjacent area.
- Gemeente Roermond: Mid-sized Limburg municipality (~58K residents) with similar portfolio of social services, permits, community development, and regional safety partnerships — comparable in governance model and demographic profile.
- Gemeente Brunssum: Adjacent South Limburg municipality (~28K residents) delivering the same full spectrum of Dutch municipal services including Wmo, civil registry, and community development, with similar demographic and budget profile.
Others
- VNG (Vereniging van Nederlandse Gemeenten): Dutch national municipal association providing policy support, lobbying, and shared services (e.g., BsGW tax partnership model) to all Dutch municipalities including Gemeente Stein. Relevant as an ecosystem participant rather than a direct competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Gemeente Stein social profiles
Digital presenceGemeente Stein financial estimates
Financial estimateRevenue estimate
Valuation estimate
Gemeente Stein leadership team
Management profileNumber of profiles
Gemeente Stein funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Gemeente Stein M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Gemeente Stein
What does Gemeente Stein do?
Gemeente Stein is a Dutch municipal government that delivers essential public administration services to approximately 25,000 residents in South Limburg. Its offerings include civil registry services (births, deaths, marriages, residence registration), identity and travel documents (passports, ID cards, driver's licenses), permits and licenses, social support under the Wmo (Wet maatschappelijke ondersteuning), waste management, spatial planning, and community development programs. Services are accessible online via DigiD authentication, in person at the town hall by appointment, or via neighborhood information points across the municipality.
Is Gemeente Stein a public or private company?
Gemeente Stein is a public company. It is classified as state government owned and is currently operating.
When was Gemeente Stein founded?
Gemeente Stein was founded in -1. It employs 101 to 250 people.
Where is Gemeente Stein based?
Gemeente Stein is headquartered in Stein, Netherlands, in the Europe region.
How does Gemeente Stein make money?
Three revenue lines are on record. Municipal Taxes are the primary driver. The others are service Fees and Levies and government Grants and Subsidies.
Who are Gemeente Stein's main competitors?
Broad incumbents on record are Gemeente Heerlen and Gemeente Maastricht. Direct peers are Gemeente Sittard-Geleen, Gemeente Landgraaf, Gemeente Venlo, Gemeente Beek, Gemeente Kerkrade, Gemeente Roermond and Gemeente Brunssum. VNG (Vereniging van Nederlandse Gemeenten) is listed as an others.
Does Gemeente Stein have an API?
No public API is recorded for Gemeente Stein.