What Gemeente Roermond does

Gemeente Roermond is the municipal government of Roermond, a city in the province of Limburg, Netherlands, providing statutory public administration and local services to approximately 58,000 residents, local businesses, and visitors. Its functional mandate spans civil affairs (passports, ID cards, driving licenses, civil registry), permitting (building, environmental, events), public safety (enforcement via wijk-BOAs and Stadstoezicht, water enforcement at Maasplassen), social welfare (Wmo, Participatiewet, income support), urban planning, sustainability programs, sports and recreation, and cultural heritage preservation. The municipality is led by Burgemeester Yolanda Hoogtanders and Aldermen Dirk Franssen, Aijiththan Loganathan, and Felix van Ballegooij.

The core technology platform is a digital municipal service infrastructure comprising Mijn Loket (citizen portal authenticated via DigiD), the Bedrijvenloket business portal (authenticated via eHerkenning), Bastion365 encrypted email for secure communication, HartslagNu integration for AED-based resuscitation alerts, and integrations with national data systems (BRP, Wmo, Participatiewet). Service delivery is multi-channel: in-person at the Stadskantoor (Kazerneplein 7) and Stadhuis (Markt 31) by appointment, digital self-service via Mijn Loket, phone (14 0475), WhatsApp, and neighborhood-based field officers. A mobile app ('Zo Gemeld') is available for public space reporting.

The revenue model is tax-funded and non-commercial. Primary income sources are municipal taxes (ozb, afvalstoffenheffing, etc.), intergovernmental grants (notably the algemene uitkering from the national government, plus targeted subsidies such as the €37.4M CEF allocation for Willem-Alexanderhaven and HWBP flood protection funding), administrative service fees (passports, permits, extracts), and program-specific subsidies (insulation, sustainability, sports, culture). The municipality distributes subsidies outward (€250,000+ in insulation subsidies to date, up to €400 per household for energy measures) rather than capturing commercial margin. Strategic partnerships include regional collaboration with seven Midden-Limburg municipalities, infrastructure co-investment with Waterschap Limburg and Provincie Limburg, and operational partnerships with Arriva (public transport), Enexis (grid), Hynetwork Services/Gasunie (hydrogen), Team BZ (mental health outreach), and ACT! Interventieteam (organized crime prevention).

Name

Gemeente Roermond

Legal name

Gemeente Roermond

Website

https://roermond.nl

Company type

Public

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Gemeente Roermond is a Dutch municipal government providing statutory public administration, permitting, public safety, social welfare, and sustainability services to approximately 58,000 residents, businesses, and visitors in Roermond, Limburg, via digital portals, in-person service counters, and regional partnerships.

Ownership category

akta.pro rank

Product category

Municipal Public Services

NAICS

Executive Offices (92111), Executive, Legislative, and Other General Government Support (9211), Public Finance Activities (92113)

SIC

Services-Facilities Support Management Services (8744), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Local Transportation, Parking & Mobility Administration (BPAIACAM)

Keywords

• Municipal public services
• Local government administration
• Civil registration services
• Public space management
• Welfare and social services

Headquarters

HQ city

Roermond

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Municipal Taxes (Gemeentelijke belastingen): Core municipal revenue from local taxes and levies collected from residents and businesses.
2. Administrative Service Fees: Fees for services such as passports, ID cards, driving licenses, permits, extracts, and official documents.
3. Subsidies Distribution: Municipality distributes various subsidies to citizens and organizations including isolation subsidies (250,000+ euros distributed), sustainable initiatives subsidies, and sports/cultural subsidies.
4. Government Grants and Subsidies: Funding from higher government levels for specific programs including European CEF subsidies for infrastructure (37.4 million euros), HWBP for flood protection, and Regio Deal for regional development.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Gemeente Roermond is the municipal government of Roermond in Limburg, Netherlands. It delivers statutory public services to residents, businesses, and visitors, including civil affairs (passports, ID cards, driving licenses, civil registry), building and environmental permits, waste management, subsidies, public space maintenance, social welfare (Wmo, Participatiewet), sports and recreation, and urban planning. Services are delivered through digital portals (Mijn Loket, Bedrijvenloket), the Stadskantoor service counters, phone, WhatsApp, and neighborhood-based officers.

Product overview

Gemeente Roermond is a Dutch municipal government website (not a commercial product company) that provides digital citizen services and administrative functions through its online portal. The primary digital offerings include Mijn Loket (personal citizen counter) for residents to access municipal services digitally, Mijn Bedrijvenloket (business counter) for entrepreneurs using eHerkenning authentication, and various online forms for services such as moving notifications, waste management, passport/ID applications, building permits, and civil registry documents. The website also facilitates appointment scheduling at the city office, complaint reporting, subsidy applications, and public space notifications. Services are accessed via DigiD for citizens and eHerkenning for businesses, with secure email handled through Bastion365.

Differentiator

Problem solved

Functional benefit

Brands

• Duurzaam Roermond: Sustainability initiative label under which the municipality engages residents and businesses in urban greening and sustainability efforts.

Products and services

• Mijn Loket (Personal Digital Portal) Personal digital counter for residents of Roermond to manage municipal affairs online, including submitting requests, tracking application status, viewing personal data, and accessing registrations. Requires DigiD login for authentication.

Quantifiable outcome

• CO2 emissions reduced by 66% for municipal operations
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

21 partnerships are on record, tiered core and minor.

• SportvisuniecoreStrategic or Co-development Partner · 7 July 2026Collaboration partner in Veilige Maasplassen project. Previously provided handhavingsboot (enforcement boat) for water enforcement before municipality acquired its own boat.
• Veilige Maasplassen PartnershipcoreStrategic or Co-development Partner · 19 March 2024Collaboration between municipalities Roermond and Maasgouw, police, Stadstoezicht, Sportvisunie, HISWARECRON, Reddingsbrigade Roermond, and Watersportverbond for integrated safety, hospitality, and sustainable recreation at the Maasplassen recreational area. Includes enforcement coordination, prevention activities, and future expansion to Regio Deal Midden-Limburg.
• RijkswaterstaatcoreStrategic or Co-development PartnerNational water authority partner in Veilige Maasplassen and integrated enforcement operations at Maasplassen.
• Politie (Police)coreStrategic or Co-development PartnerLaw enforcement partner in integrated safety operations at Maasplassen and ACT! intervention team operations. Provides additional boat for water enforcement since May 2026.
• Waterschap LimburgcoreStrategic or Co-development PartnerWater board partner in Willem-Alexanderhaven maatwerkkering (custom flood protection) project. Led the official project kickoff on June 17, 2026. Part of national Hoogwaterbeschermingsprogramma (HWBP).
• Port of RoermondcoreStrategic or Co-development PartnerPort authority partner in Willem-Alexanderhaven flood protection project. Joint execution of the maatwerkkering project with Waterschap Limburg and municipality. Expected completion end 2027.
• Provincie LimburgcoreStrategic or Co-development PartnerProvincial government partner in Willem-Alexanderhaven maatwerkkering project. Official kickoff on June 17, 2026 with symbolic ground-breaking.
• Hynetwork Services B.V. (Gasunie)coreTechnology or IntegrationFeasibility study partner for hydrogen network connection. Hynetwork Services, a subsidiary of Gasunie, conducting technical, spatial, and economic assessment of possible hydrogen network tap in Roermond. Study budget up to 150,000 euros. Expected completion early 2028.
• EnexiscoreTechnology or IntegrationGrid operator partner for addressing netcongestie (grid congestion). Started first three neighborhood approaches for grid reinforcement as part of action plan netcongestie.
• CirkelstadminorStrategic or Co-development PartnerCircular economy partnership. Roermond joined Cirkelstad initiative for circularity in construction and materials.
• Universiteit MaastrichtminorStrategic or Co-development PartnerAcademic partner for regional material flows research as part of circular economy initiatives.
• Regio Deal Midden-LimburgcoreStrategic or Co-development PartnerRegional development deal including sustainability campus and Veilige Maasplassen expansion. Multiple municipalities and regional partners collaborating.
• MönchengladbachminorStrategic or Co-development PartnerCross-border German municipality. Signed letter of intent for cross-border cycling connection to improve sustainable mobility.
• ArrivacoreChannel Partner/ Reseller/ DistributorPublic transport provider offering Dal Vrij-abonnement for low-income Roermond residents. Free bus and train travel in Limburg during off-peak hours for residents at social minimum income level.
• QiicoreTechnology or IntegrationIncome verification partner for Arriva Dal Vrij-abonnement. Automatically verifies applicant income eligibility when applying for the free public transport subscription.
• Veilig Verkeer Nederland (VVN)minorStrategic or Co-development PartnerTraffic safety organization providing brake distance demonstrations (remwegdemonstratie) and safety awareness programs in collaboration with municipality.
• Team BZcoreStrategic or Co-development PartnerOutreach care team (bemoeizorg) for vulnerable citizens. Alliance of three parties: Vincent van Gogh, Buro Andersom, and Zelfregie NL. Delivers open mental healthcare for North and Midden-Limburg municipalities including Roermond. Financed by Midden-Limburg municipalities.
• Seven Midden-Limburg MunicipalitiescoreStrategic or Co-development PartnerRegional collaboration: Echt-Susteren, Leudal, Maasgouw, Nederweert, Roerdalen, Roermond, and Weert. Jointly promoting basic literacy and numeracy skills (33,000 residents affected).
• Stichting Lezen en SchrijvenminorStrategic or Co-development PartnerFoundation for reading and writing. Partner in basic skills promotion campaign with seven Midden-Limburg municipalities including Roermond.
• Stichting Open MindminorStrategic or Co-development PartnerMental health foundation organizing 'Open over Depressiviteit' outdoor exhibition at Stationsplein (Nov 24 - Dec 15). Partnership with Actienetwerk Zelfmoordpreventie Midden-Limburg, Limburg Openhartig, and @Ease.
• ACT! InterventieteamcoreStrategic or Co-development PartnerProvincial intervention team for organized crime prevention. Conducted first control in Roermond at garage boxes in Herten (May 2025). Supported by police and customs.

Scale indicators10 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Gemeente Utrecht: Major Dutch municipality recognized for citizen-centric digital services and sustainability leadership. Comparable urban density, service complexity, and digital-first municipal strategy make it a useful scale-up benchmark.
• Gemeente Eindhoven: Larger Dutch municipality known for advanced digital service delivery and innovation-focused administration. Provides a benchmark for digital transformation, sustainability programs, and brainport-region economic strategy.
• Gemeente Amsterdam: Largest Dutch municipality with comprehensive digital services, sustainability programs, and complex multi-stakeholder governance. Functions as an aspirational peer for digital transformation and circular economy initiatives (Cirkelstad).
• Provincie Limburg: Provincial government that provides funding, policy framework, and partnership for Roermond's major projects (Willem-Alexanderhaven, Regio Deal). Acts as a higher-tier governing authority with overlapping public-sector service scope.

Direct peers

• Gemeente Heerlen: Limburg municipality of comparable scale with similar urban regeneration, sustainability, and digital transformation initiatives. Shares regional collaboration frameworks and demographic challenges in the South Limburg region.
• Gemeente Weert: Mid-sized Limburg municipality listed among Roermond's seven regional partners in basic skills programs (Midden-Limburg collaboration). Comparable municipal service portfolio and regional positioning.
• Gemeente Maastricht: Larger Limburg municipality with similar administrative structure, university-town character, and EU funding exposure (CEF inland port network alongside Roermond). Comparable digital service platforms and cultural-heritage focus.
• Gemeente Sittard-Geleen: Limburg municipality with similar industrial heritage (Chemelot campus), comparable mid-sized municipal operations, and shared provincial infrastructure. Part of the same CEF inland port investment program as Roermond.
• Waterschap Limburg: Regional water authority and core partner on Roermond's Willem-Alexanderhaven maatwerkkering flood protection project. Comparable public-sector governance structure with overlapping infrastructure and water quality responsibilities.
• Gemeente Venlo: Neighboring Dutch municipality in Limburg of similar size and economic profile. Comparable municipal services, cross-border (German) collaboration focus, and shared provincial context make it the closest operational peer to Roermond.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/gemeenteroermond
• LinkedInlinkedin.com/company/gemeente-roermond
• Instagraminstagram.com/gemeenteroermond

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Roermond