First Response Restoration LLC

What First Response Restoration LLC does

First Response Restoration LLC is a West Virginia-based property damage restoration contractor operating as a DBA of Dynamic Construction LLC, founded in 2003 and headquartered in Culloden, WV with 11 employees. The company delivers emergency water removal, water damage restoration, fire and smoke damage restoration, and insurance restoration services to residential homeowners and a smaller base of commercial property owners across approximately 11 locations in Putnam, Cabell, and Kanawha counties (Charleston, Huntington, Hurricane, and surrounding markets). Operations are built around IICRC-certified technicians using moisture meters, thermal imaging cameras, industrial extraction pumps, dehumidifiers, and air movers, with a documented 60-minute emergency response window and most residential projects completed within 3–5 days; the company also operates as a licensed general contractor (WV060948), enabling full rebuilds and discretionary remodeling beyond claim scope.

The business runs on a direct-to-consumer motion: customers reach the company via a 24/7 phone line (304.562.7001) and website request forms, and First Response coordinates claim documentation, adjuster communication, and reconstruction end-to-end with at least 12 named insurance carriers (including State Farm, Allstate, Nationwide, Liberty Mutual, Travelers, GEICO, and Farmers). Pricing is quote-based and not publicly disclosed, with free consultations and direct insurance billing. The customer base is structurally long-tail — all disclosed testimonials are individual homeowners — and demand is driven by stochastic weather, plumbing, and fire events rather than contracted recurring revenue. Marketing is primarily organic: a 50+ article SEO-optimized blog, active social profiles, local-SEO location pages for each service area, and 5-star ratings on Google, Facebook, and Guild Quality. The company is family-owned with no disclosed external investment, no parent company, no M&A activity, and no AI/ML capabilities; technology is entirely analog field equipment operated by certified technicians.

Name

First Response Restoration LLC

Legal name

Dynamic Construction LLC d/b/a First Response Restoration

Website

https://gofirstresponse.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

First Response Restoration LLC is a family-owned West Virginia contractor providing 24/7 emergency water removal, fire damage restoration, and insurance-coordinated property rebuilding to homeowners and commercial property owners across 11 service locations in the Charleston–Huntington corridor.

Ownership category

akta.pro rank

Product category

Property Damage Restoration Services

NAICS

Remediation Services (562910), Remediation Services (56291), Repair and Maintenance (811)

SIC

General Bldg Contractors - Residential Bldgs (1520), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Post-Disaster Whole-Home Rebuild (Fire/Water/Storm) (HSAPAEAH), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL), Post-Disaster Reconstruction Cleaning (After Repairs) (HSAEADAI), Post-Incident Recovery, Damage Assessment & Restoration Coordination (BPABANAL)

Keywords

• Water damage restoration
• Fire damage restoration
• Emergency restoration services
• Insurance claim restoration
• Property damage cleanup

Headquarters

HQ city

Culloden

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Emergency Water Removal Services: 24/7 emergency water removal and mitigation services for residential and commercial properties experiencing water damage from burst pipes, flooding, leaks, or weather events
2. Water Damage Restoration: Complete water damage restoration including drying, sanitizing, and repairs to restore property to pre-damage condition
3. Fire and Smoke Damage Restoration: Fire damage cleanup, smoke and soot removal, and property restoration services following fire incidents
4. Insurance Restoration: Property restoration services coordinated with insurance companies, handling claims documentation and repairs covered by homeowners insurance
5. General Contracting and Remodeling: Licensed general contractor services for home modifications, alterations, upgrades, room additions, and kitchen remodels beyond insurance claims scope

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

First Response Restoration is a West Virginia-based property damage restoration company providing 24/7 emergency water removal, water damage restoration, fire damage cleanup, and insurance restoration services to residential and commercial property owners. The company dispatches IICRC-certified technicians equipped with moisture meters, thermal imaging, industrial extractors, and dehumidifiers across ten service locations spanning Putnam, Cabell, and Kanawha counties. As a licensed general contractor, it manages the full restoration lifecycle from initial mitigation through final repairs and remodel work.

Product overview

First Response Restoration LLC operates as a unified restoration services business offering four integrated core services: Emergency Water Removal (24/7 water extraction and mitigation), Fire Damage Restoration (fire cleanup, smoke removal, and structural restoration), Water Damage Restoration (complete drying, cleaning, and restoration process), and Insurance Restoration (claims coordination with insurance carriers). These services are designed to work together as a comprehensive property damage restoration solution, allowing the company to handle the full lifecycle from emergency response through final repairs and insurance claim navigation.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Water Removal 24/7 emergency water extraction service providing immediate response to water damage situations for residential and commercial property owners in West Virginia, including water extraction, initial damage assessment, and setup of drying equipment.
• Water Damage Restoration Complete water damage restoration process for homeowners and commercial property owners, including inspection using moisture meters and thermal imaging, water extraction, drying and dehumidification, cleaning, sanitizing, and final restoration to pre-damage condition.
• Fire Damage Restoration Comprehensive fire damage cleanup for property owners, including structural assessment, board-up and roof-tarp services to prevent further damage, smoke and soot removal, water removal from firefighting efforts, and full property restoration.
• Insurance Restoration End-to-end insurance claim restoration service for homeowners and commercial property owners, working directly with insurance carriers (AIG, AAA, Travelers, State Farm, Nationwide, MetLife, Mercury, Liberty Mutual, GEICO, Farmers, Allied, Allstate) to navigate the claims process, coordinate repairs, and restore properties to pre-damage condition.
• General Contracting and Remodeling Licensed general contractor services for home modifications, alterations, upgrades, room additions, kitchen remodels, and rebuilds beyond the insurance restoration scope, leveraging the company's West Virginia contractor license (WV060948).

Quantifiable outcome

• Most residential projects completed within 3-5 days
• +3 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

13 partnerships are on record, tiered core.

• AIGcoreGTM or Marketing PartnerMajor insurance carrier that First Response Restoration works with for insurance restoration claims. Customers with AIG coverage can use First Response for water damage, fire damage, and property restoration services with direct insurance billing coordination.
• AAAcoreGTM or Marketing PartnerInsurance provider partnership for property damage restoration services. First Response coordinates with AAA for claims processing and restoration work on behalf of policyholders.
• TravelerscoreGTM or Marketing PartnerMajor insurance carrier partnership for restoration services. Works with Travelers adjusters and policyholders for water damage, fire damage, and storm damage restoration claims.
• State FarmcoreGTM or Marketing PartnerNational insurance company partnership for restoration claims. First Response coordinates with State Farm agents and claims adjusters for property damage restoration.
• NationwidecoreGTM or Marketing PartnerInsurance carrier partnership for property damage restoration services. Coordinates with Nationwide for insurance claim-covered repairs.
• MetLifecoreGTM or Marketing PartnerInsurance provider partnership for restoration claims. Works with MetLife policyholders for water damage and fire damage restoration services.
• Mercury InsurancecoreGTM or Marketing PartnerInsurance carrier partnership for restoration services. Coordinates with Mercury for claims processing and property restoration.
• Liberty MutualcoreGTM or Marketing PartnerMajor insurance provider partnership for restoration claims. First Response works with Liberty Mutual adjusters for property damage assessment and restoration.
• GEICOcoreGTM or Marketing PartnerInsurance carrier partnership for property damage restoration services. Works with GEICO policyholders for water damage and fire damage claims.
• Farmers InsurancecoreGTM or Marketing PartnerInsurance provider partnership for restoration claims. Coordinates with Farmers Insurance adjusters for property damage restoration work.
• AlliedcoreGTM or Marketing PartnerInsurance carrier partnership for restoration services. Works with Allied Insurance for claims processing and property restoration.
• AllstatecoreGTM or Marketing PartnerMajor insurance provider partnership for restoration claims. First Response coordinates with Allstate for water damage, fire damage, and storm damage restoration.
• IICRCcoreTechnology or IntegrationInstitute of Inspection Cleaning and Restoration Certification. Company technicians are IICRC-certified. IICRC logo displayed as certification of training and standards compliance.

Scale indicators7 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Paul Davis Restoration: Paul Davis operates a national franchise network offering emergency restoration and residential remodeling/rebuild services — the same combined mitigation + rebuild capability that First Response provides, often through insurance carriers.
• Rainbow International Restoration: Rainbow International is a Neighborly-brand restoration franchise providing water, fire, and mold damage restoration with insurance claim coordination — directly comparable service portfolio and target customer to First Response.
• SERVPRO: SERVPRO is the dominant national franchise network for fire, water, and mold restoration, directly competing with First Response on emergency mitigation, water extraction, fire damage cleanup, and insurance restoration across U.S. residential and commercial markets.
• Steamatic: Steamatic is a restoration and cleaning franchise network providing fire, smoke, and water damage restoration — directly comparable to First Response in scope, with insurance-driven commercial and residential customer base.
• PuroClean: PuroClean is a national franchise system specializing in property damage restoration (water, fire, mold, biohazard), closely mirroring First Response's service mix, customer base (homeowners + insurance carriers), and franchise-driven operating model.

Regional players

• Jenkins Restorations: Jenkins Restorations is a regional (Mid-Atlantic/Appalachian) emergency restoration contractor offering water, fire, and storm damage services — comparable to First Response in service mix and regional geography, competing for similar insurance restoration work.
• Servpro of Huntington (Local Franchise Operator): A local SERVPRO franchisee operating in the same West Virginia/Huntington–Charleston market as First Response, directly competing for the same insurance-driven residential and commercial restoration jobs in the Tri-State area.

Emerging players

• AdvantaClean: AdvantaClean is a franchise network specializing in water damage, mold, and indoor air quality services with strong insurance-program relationships — overlapping meaningfully with First Response's mitigation and mold-prevention services.
• Restoration 1: Restoration 1 is a fast-growing national franchise brand offering water, fire, and mold restoration services — comparable service mix and target customer to First Response, but with a younger franchise network focused on rapid multi-market expansion.

Broad incumbents

• BELFOR Property Restoration: BELFOR is the largest global commercial and residential disaster recovery and restoration company, operating across all U.S. markets with much greater scale than First Response, but competing for the same insurance-driven restoration work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/gofirstresponse
• Facebookfacebook.com/GoFirstResponse
• LinkedInlinkedin.com/company/go-first-response-restoration
• Instagraminstagram.com/gofirstresponse

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about First Response Restoration LLC