Glenpark Pet Hotel & Suites

What Glenpark Pet Hotel & Suites does

Glenpark Pet Hotel & Suites is a family-owned premium pet boarding and care facility founded in 2008 and operating on a 160-acre rural property in Leduc County, Alberta (mailing address Millet, AB), serving north central Alberta including Edmonton, Leduc, and surrounding areas. The company runs private dog and cat boarding as its core offering, with tiered accommodations (Standard Guestrooms at $46/night, Premium at $56/night, Luxury Theme Suites at $62/night; Cat Standard at $30/night, Premium at $35/night), plus a Daystay daycare program, grooming, in-house dog training, medical rehab, dog treadmill, pet taxi (home/airport), and pet air travel assistance targeting Edmonton International Airport, which is 15 minutes away.

The company's technical and operational foundation is the "No-Peer-Pressure Petcare Program," under which every pet is housed and exercised privately with no contact with other animals. Infrastructure includes 34 private covered outdoor runs, 8 playards (0.5-1 acre each), 7 cat condos in a separate kitty cottage, indoor guestrooms in multiple sizes, and the Private Pooch Playpark built in spring 2020. Technology dependencies are limited to third-party Propetware booking software and an internal Thunder Report System that flags storm-sensitive dogs for staff response. The company has no proprietary AI/ML, no public APIs, and no mobile apps.

Glenpark is a direct-to-consumer, transactionally priced business. Distribution runs through Propetware online booking, phone (9am-9pm), email, and walk-in tours, with marketing driven by the website, Facebook reviews, Google reviews, veterinarian referrals, and word-of-mouth. Staffing of 6-8 full-time plus 20-25 part-time (mostly local students from Leduc and Millet) supports a service-intensive model; on-site owner operators provide 24-hour security. The business is bootstrapped, with no external funding, parent company, or M&A activity disclosed.

Name

Glenpark Pet Hotel & Suites

Legal name

Glenpark Pet Hotel & Suites

Website

https://gpethotel.ca

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Glenpark Pet Hotel & Suites is a family-owned premium pet boarding facility in Leduc County, Alberta, operating since 2008 on a 160-acre rural property. It provides private dog and cat boarding, daycare, grooming, training, medical rehab, and pet transport services to north central Alberta pet owners.

Ownership category

akta.pro rank

Product category

Pet Boarding and Care Services

NAICS

Pet Care (except Veterinary) Services (81291), Veterinary Services (54194)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Luxury/Suite-Style Pet Hotel Boarding (HSANADAE)

akta.pro secondary industries

Overnight Kennel Boarding (Dogs) (HSANADAA), Dog Daycare with Boarding Add-On (Daycare + Overnight) (HSANAFAM), Special Needs & Senior Pet Boarding (HSANADAH), Day Boarding (Non-Daycare) (HSANADAD)

Keywords

• Pet boarding services
• Dog daycare
• Cat boarding
• Pet grooming services
• Pet transportation

Headquarters

HQ city

Leduc County

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Dog Boarding: Overnight accommodation with various room types. Standard guestrooms at $46/night, Premium at $56/night, Luxury Theme Suites at $62/night. Additional family dog sharing at $36/night. Minimum single night fees apply.
2. Cat Boarding: Overnight feline accommodation in quiet, cozy environment separate from dog facilities. Standard at $30/night, Premium at $35/night. Additional family cat sharing at $25/night. Single night minimum fees apply.
3. Daystay/Daycare: Full day ($29-$31) or half day ($22-$24, up to 4 hours). Includes private hotel room, multiple outings and activities. Discount for additional dogs.
4. Grooming Services: Go Home Fresh grooming package from $50 (brush, bath, nail trim). Nail trim standalone at $15. Available to boarding/daystay guests and groom-only clients during slow seasons.
5. Dog Training: In-house training for boarding/daystay guests (Puppy Basics, Teen/Adult Manners). Referral to Grassroots K9 Edmonton for private/group training. Add-on service to boarding/daystay booking.
6. Pet Taxi Service: Home pickup/return service (10AM-7PM) and airport rendezvous service ($50) at Edmonton International Airport. Pre-arrangement required. Add-on to boarding/daystay.
7. Medical Rehab Service: Post-veterinary procedure or surgery care including medication administration, muscle massage, physio exercises, bed rest programs, treadmill for mobility issues. Add-on to boarding/daystay.
8. Dog Treadmill: Mental and physical exercise especially beneficial in winter. Treadmill orientation $60 total (4-6 sessions). Trek rates: $10 (15 min), $13 (20 min), $15 (25 min). Add-on to boarding/daystay.
9. Playpark Rental: Private exclusive use rental: Individual family ($15/hour, up to 4 people/3 dogs), Playdate for 2 families ($25/hour, up to 6 people/6 dogs), Multi-family ($40/hour, up to 10 people/8 dogs). Boarding clients can add sessions at $15/30 min.
10. Pet Air Travel Assistance: Stand-alone or add-on service for pets flying through Edmonton International Airport. Includes airport pickup, overnight care, return to airport for next flight.
11. Enhanced Pet Care Items: Frozen homemade treats ($4 each), raw beef femur bones ($3.75 each), raised bed platforms ($2/night), privacy curtains ($1/night), extra attention sessions ($7.50 each), tuck-in stories ($4 each).

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Glenpark Pet Hotel & Suites operates a premium pet boarding and care facility in Leduc County, Alberta, offering overnight boarding for dogs and cats in private, individually assigned rooms with separate outdoor runs, plus daycare, grooming, training, medical rehab, treadmill, and pet transportation services. The facility delivers all accommodations under a "No-Peer-Pressure Petcare" model where guests are never mixed with other animals, emphasizing privacy, safety, and individualized care. Revenue is generated per night/per service with tiered pricing across standard, premium, and luxury accommodations.

Product overview

Glenpark Pet Hotel & Suites is a premium pet boarding and care facility serving north central Alberta since 2008. The core offering is overnight dog and cat boarding with three accommodation tiers (Standard, Premium, Luxury Theme Suites) and various amenity packages. The facility provides a comprehensive pet care ecosystem including daycare (Daystay), grooming, dog training, medical rehab, and dog treadmill services as add-on modules. Transportation services include Pet Taxi (home/airport pickup) and Pet Air Travel Assistance for Edmonton International Airport. The Private Pooch Playpark, built in 2020, offers private outdoor play for dogs and their families. All services are designed for both boarding guests and stand-alone clients during off-peak seasons, with the booking system (Propetware) serving as the central platform for reservations and guest management.

Differentiator

Problem solved

Functional benefit

Products and services

• Dog Boarding Overnight dog boarding in private guestrooms with spacious outdoor runs, offering Standard ($46/night), Premium ($56/night), and Luxury Theme Suites ($62/night) with various amenity packages including raising bed platforms, privacy curtains, and tuck-in bedtime stories. Designed for dog owners seeking premium, private accommodations in north central Alberta.
• Cat Boarding Separate feline boarding facility in a remodeled modular home providing quiet, cozy environment isolated from dog facilities. Standard package at $30/night and Premium at $35/night, including multi-level private condos and daily exercise/play time. Designed for cat owners requiring calm, private overnight accommodations.
• Daystay (Daycare) Daycare service where dogs are assigned private hotel guest rooms with multiple outings and activities. Full day at $29-$31, half day (up to 4 hours) at $22-$24, available 8AM-8PM seven days a week. Designed for dog owners needing daytime pet care while at work or away from home.
• Grooming Services Go Home Fresh grooming package starting at $50 including brush, bath, and nail trim, with optional tidy-up trim and full clipper cuts. Standalone nail trim available for $15. Available as an add-on to boarding/daystay or as a stand-alone service during slow seasons. Designed for dog owners seeking bathing and grooming services.
• Dog Training In-house training programs for boarding and daystay guests including Puppy Basics and Teen/Adult Manners. External referrals provided through Grassroots K9 Edmonton and Alberta Force Free Alliance for group or private lessons. Designed for dog owners seeking basic obedience training during boarding stays.
• Pet Taxi Service Pet pick-up and drop-off service from home (10AM-7PM, pre-arranged) and airport rendezvous service ($50) at Edmonton International Airport. Add-on to boarding/daystay. Designed for pet owners needing transportation logistics for their pets.
• Pet Air Travel Assistance Service for pets flying through Edmonton International Airport, including airport terminal/cargo pick-up, overnight or longer care, and return transport for connecting flights. Designed for travelers shipping pets via the Edmonton airport corridor.
• Medical Rehab Service Post-veterinary procedure or surgery care including twice-daily medication administration, muscle massage, physio exercises, bed rest supervision, and restricted exercise programs. Available as add-on to boarding/daystay. Designed for pet owners whose pets are recovering from surgery or require ongoing medical supervision.
• Dog Treadmill Treadmill training program with 4-6 orientation sessions at $60 total, followed by trek sessions at $10 (15 min), $13 (20 min), or $15 (25 min). Includes warm-up and cool-down walks. Designed for dogs needing mental and physical exercise, especially in winter.
• Private Pooch Playpark Private, securely fenced outdoor play area with agility equipment available year-round. Individual family rental at $15/hour, playdate (2 families) at $25/hour, and multi-family use at $40/hour. Boarding/daystay clients can add 30-minute sessions for $15. Designed for pet owners seeking private, exclusive outdoor play space.

Quantifiable outcome

• Serving north central Alberta since 2008
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered minor.

• Grassroots K9 EdmontonminorStrategic or Co-development PartnerReferral partnership for dog training services. Glenpark provides in-house training for boarding/daystay guests (Puppy Basics, Teen/Adult Manners) but refers clients seeking group or private personal lessons to Grassroots K9 Edmonton.
• Alberta Force Free AllianceminorChannel Partner/ Reseller/ DistributorReferral directory partnership. Glenpark refers clients to the Alberta Force Free Alliance website directory for positive reinforcement trainers in the area. Glenpark explicitly recommends clients 'always use positive reinforcement trainers only.'

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Wag Hotels: Upscale urban dog boarding and daycare chain with luxury suites, webcams, and spa amenities - comparable premium "pet hotel" positioning and amenity tier to Glenpark's Luxury Theme Suites.
• Dogtopia: Canadian-founded dog daycare, boarding, and spa franchise with hundreds of locations across North America. Comparable premium pet care positioning, multi-service model (daycare, boarding, grooming), and use of private playrooms vs. Glenpark's private accommodations.
• Camp Bow Wow: Large North American dog daycare and boarding franchise with overnight boarding, daycare, and grooming services. Comparable service mix and premium positioning to Glenpark.
• Fetch! Pet Care: Franchise offering in-home pet sitting, dog walking, and pet taxi services - overlapping Glenpark's pet taxi and boarding services with a national footprint and franchise model.
• The Dog Stop: US franchise providing dog daycare, boarding, grooming, and retail with comparable all-in-one pet care center model and premium positioning similar to Glenpark's full-service approach.

Regional players

• K9 Loft: Canadian boutique dog daycare and boarding facility with premium positioning, comparable small-scale private care model focused on low-dog-count socialization.
• Pets Best Friend Resort: Regional pet resort offering boarding, daycare, and grooming in Western Canada with comparable "resort" positioning and amenity tier.

Emerging players

• Rover.com: Online marketplace connecting pet owners with in-home pet sitters and boarders. Represents the alternative in-home / family-style boarding model that competes with facility-based boarding for discretionary pet care spend.

Broad incumbents

• PetSmart PetsHotel: PetSmart's in-store boarding brand offering dog and cat boarding, daycare, and grooming at hundreds of locations across North America. Broader incumbent with overlapping services and brand scale Glenpark cannot match.
• Pet Valu: Canada's largest specialty pet retailer with grooming salons and growing services offering - adjacent competitor in Canadian pet care services with broad distribution and brand reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/GPetHotel
• LinkedInlinkedin.com/company/glenpark-pet-hotel-&-suites

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Glenpark Pet Hotel & Suites