Pet's Best Friend, Inc.

Name

Pet's Best Friend, Inc.

Legal name

Pet's Best Friend, Inc.

Website

https://petsbestfriendinc.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Pet Care Services

NAICS

Pet Care (except Veterinary) Services (81291)

akta.pro primary industry

Pet Services (Grooming, Training, Daycare) (CRALAIAJ)

Keywords

• Dog daycare services
• Pet grooming services
• Dog boarding services
• Pet transportation services
• Pet care facility

Headquarters

HQ city

Rocky Mount

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Doggie Daycare Services: Daily or package-based dog daycare services providing supervised play, socialization, and exercise for dogs in an indoor/outdoor facility.
2. Professional Pet Grooming: Full-service grooming including bathing, haircuts, nail trimming, and other grooming services for dogs.
3. Dog Boarding: Overnight boarding services for dogs, allowing pet owners to leave their pets in a safe, supervised environment.
4. Pet Taxi Service: Transportation service for picking up and delivering pets to and from the facility, offered as a convenience for grooming and daycare guests.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Pet's Best Friend operates a single-location pet care facility in Rocky Mount, NC providing dog daycare, professional grooming, overnight boarding, and pet transportation services for local dog owners. The business supplements these core offerings with in-home pet sitting and dog training classes conducted by an on-staff certified trainer. Customers visit the facility or use the Pet Taxi service for drop-off and pickup.

Product overview

Pet's Best Friend, Inc. offers a comprehensive suite of pet care services centered around four core offerings: Doggie Daycare (indoor/outdoor supervised play and socialization), Dog Grooming (full-service professional grooming salon), Dog Boarding (overnight accommodations), and Pet Taxi (transportation to/from the facility). Additional services include in-home pet sitting and dog training classes. The company operates as a local pet care facility rather than a software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Doggie Daycare Indoor/outdoor supervised dog daycare providing socialization, exercise, and play for dogs in play areas divided by size and personality, intended to reduce separation anxiety and undesirable behaviors for local dog owners.
• Dog Grooming Full-service grooming salon providing bathing, haircuts, nail trimming, and spa treatments for dogs to support pet comfort, health, and appearance.
• Dog Boarding Overnight boarding service providing accommodation and supervised care for dogs when owners are traveling or away.
• Pet Taxi Transportation service providing safe pickup and delivery of pets to and from the facility for grooming and daycare guests in the Rocky Mount, NC area.
• Pet Sitting In-home pet sitting service allowing pets to remain in their own homes while owners are away, with staff visits for feeding, care, and companionship.
• Dog Training Training classes conducted on a 6-week basis, one night per week, by a certified on-staff trainer, including Canine Good Citizen certification preparation.

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves7 records

Expansion highlights3 records

Direct peers

• K9 Resort: Upscale dog daycare, boarding, and spa operator with luxury positioning. Comparable premium-service pet care experience model.
• Camp Bow Wow: Franchised dog daycare, boarding, and grooming chain with all-suite boarding and add-on services. Comparable multi-service pet care offering with broader geographic footprint.
• Central Bark Doggy Resort: Franchised dog daycare, boarding, and spa chain with enrichment-focused programs. Directly comparable multi-service pet care business model.
• Hounds Town USA: Franchised interactive dog daycare with cage-free play environments. Closely aligned with PBF's open-play daycare philosophy and target customer (working pet owners).
• Best Friends Pet Hotel: Multi-location pet hotel offering daycare, boarding, grooming, and training. Most directly comparable to PBF on the boarding/grooming/daycare combination.
• Holiday Barn Pet Resorts: Family-owned multi-location pet resort offering daycare, boarding, grooming, and training since 1973. Strong analog as a long-tenured, family-operated pet care business.
• PetSuites of America: Boutique pet resort chain with daycare, boarding, grooming, and training. Comparable multi-service operator with similar premium positioning to PBF.
• Dogtopia: National dog daycare franchise with open-play, web-cam access, and spa add-ons. Closest direct comparator to PBF's daycare + grooming model, though at franchise scale rather than single-location.

Broad incumbents

• PetSmart: National pet retail giant offering in-store PetsHotel boarding, Doggie Day Camp, and grooming salons. Overlaps with PBF in daycare and grooming but as part of a much broader retail portfolio.
• Petco: National pet retailer with full-service grooming salons, dog training, and emerging pet care services. Broad incumbent that overlaps with PBF on grooming and training.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/pbfrockymount
• LinkedInlinkedin.com/company/pet's-best-friend-inc-

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pet's Best Friend, Inc.