GRADY EMS LLC

Name

GRADY EMS LLC

Legal name

Grady Health System

Website

https://grady-ems.org

Company type

Private

Founded year

1900

Operating status

Operating

Headcount range

11–50 employees

Short description

Grady EMS is the hospital-based 911 emergency medical services division of Grady Health System in Atlanta, operating ALS ambulance fleets, a multi-city accredited PSAP dispatch center, specialty care transport, and event EMS coverage across the Atlanta metropolitan area.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (621910)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

akta.pro secondary industries

Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK), Medical Emergency Response & On-site First Aid/Paramedics (BPABANAG), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Emergency medical services
• Advanced life support ambulance
• 911 dispatch services
• Specialty care transport
• Mobile integrated health

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. EMS Transport Billing: Grady EMS generates revenue through billing for emergency and non-emergency ambulance transport services. Patients and insurance providers are billed for EMS transport services. The billing system is accessible through online payment via MyChart portal.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels1 record

Core offering

Grady EMS operates hospital-based prehospital emergency medical services for the Atlanta metropolitan area. Its core portfolio includes 911 ALS ambulance field operations with peak-load deployment of 35 ambulances plus specialized units, an accredited E-911 Communications Center acting as a secondary public service answering point for Atlanta, College Park, and East Point, specialty care transport for discharge and inter-facility moves, a Mobile Integrated Health program, and special event EMS coverage for gatherings up to 200,000+ attendees.

Product overview

Grady EMS operates as a hospital-based emergency medical services component of Grady Health System, offering a comprehensive suite of prehospital care services. The core portfolio includes 911 Field Operations (ALS emergency ambulances with peak-load deployment of up to 35 units), Specialty Care Transport (non-emergency discharge and inter-facility transportation), E-911 Communications Center (accredited PSAP serving multiple cities), Mobile Integrated Health (outpatient care coordination program), and Event EMS coverage for events up to 200,000+ attendees. Supporting services include in-house Fleet Services and Production Facility for vehicle maintenance, plus EMS Academy for training EMT, AEMT, and paramedic professionals. The organization has been providing services for 125 years.

Differentiator

Problem solved

Functional benefit

Brands

• Grady EMS Transportation Services: Specialized services including emergency 911 services, specialty care transports, mobile integrated health care, EMS fleet services, collision and remount services, and special event EMS coverage.
• Grady Event EMS
• Grady EMS Academy

Products and services

• 911 Field Operations Advanced Life Support (ALS) ambulance services deployed with peak-load staffing and system status deployment for 911 emergency response throughout the Atlanta metro area.
• Specialty Care Transport (SCT) Non-emergency discharge and inter-facility transportation services for hospital patients, including ambulatory vans, wheelchair vans, and BLS units for stretcher patients.
• E-911 Communications Center Acccredited PSAP 911 call-receiving and dispatch service using International Academies of Emergency Dispatch protocol with EMD-trained dispatchers to evaluate conditions and allocate EMS resources for the cities of Atlanta, College Park, and East Point.
• Mobile Integrated Health (MIH) Mobile Integrated Health program facilitating efficient targeted management of outpatient problems to decrease hospital admissions and ED burden, improving quality of care.
• Event EMS Special event EMS coverage for events ranging from small gatherings to those involving more than 200,000 people in and around Atlanta, GA, meeting city, county, and state requirements.
• Fleet Services and Production Facility In-house fleet maintenance and production facility (Reliant Emergency Specialties Service) providing collision repair, parts replacement, and complete remounting services to ensure fleet reliability and generate cost savings.
• EMS Academy Training programs for EMT, AEMT, and paramedic careers, operated as part of one of the country's most advanced hospital-based 911 EMS services.

Quantifiable outcome

• 125 years of continuous service provision regardless of social, political or economic status

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• RightSite HealthcoreStrategic or Co-development PartnerPartnership between Grady EMS and RightSite Health focuses on providing resources to patients experiencing low-acuity concerns. RightSite Health's team of physicians and navigators help patients get appropriate care, leveraging Grady EMS expertise in pre-hospital emergency care to bring enhanced services, more efficient management, and cost efficiencies to partner emergency services.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MedStar Mobile Healthcare: Public-utility-model EMS authority serving Fort Worth and 14 surrounding municipalities in Texas. Comparable high-volume ALS 911 operation with mobile integrated health programs.
• Richmond Ambulance Authority: Independent public authority providing 911 EMS to Richmond, Virginia. Comparable high-performance ALS urban EMS system with performance-based contracts.
• Mecklenburg EMS Agency (MEDIC): Charlotte, NC-based public EMS agency serving a single county with ALS 911, dispatch, and special event coverage. Most analogous public-utility EMS peer to Grady EMS.
• American Medical Response (AMR): The largest private ambulance and EMS provider in the United States, operating 911, interfacility, and special event coverage across major metros including contracts comparable to Atlanta. Closest scale and service-mix analogue to Grady EMS.
• Falck USA: Global EMS and ambulance services provider with significant US operations in 911 and interfacility transport. Comparable ALS fleet size, dispatch operations, and contract-based municipal service model.
• Acadian Ambulance Service: Large private EMS operator across the Gulf South providing 911, interfacility, and air ambulance. Comparable vertically integrated model with in-house dispatch and training.

Broad incumbents

• HCA Florida Healthcare: Major for-profit hospital system that operates hospital-based EMS and patient transport across multiple Florida markets. Comparable hospital-system-anchored pre-hospital model.
• Northwell Health: Large New York-area hospital system that operates its own hospital-based EMS and air-medical services. Comparable hospital-anchored pre-hospital care model at much broader scale.
• Global Medical Response: Parent of AMR, Air Evac, and other EMS brands; the broadest incumbent in US ground and air ambulance. Comparable capability breadth in 911, interfacility, and event coverage.

Emerging players

• RightSite Health: Grady EMS's actual strategic partner; provides low-acuity physician/navigator teams integrated with EMS. Adjacent emerging player in the pre-hospital/community-paramedicine space where Grady EMS operates.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/gradyhealth
• YouTubeyoutube.com/c/gradyhealth
• Facebookfacebook.com/gradyhealth
• LinkedInlinkedin.com/company/grady-ems-llc
• Instagraminstagram.com/gradyhealth

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GRADY EMS LLC