What Landkreis Grafschaft Bentheim does

Landkreis Grafschaft Bentheim is a county-level public administration (Kreis) in Lower Saxony, Germany, headquartered at the Kreishaus in Nordhorn (van-Delden-Str. 1-7) and serving approximately 145,000 residents across six municipalities: Nordhorn, Bad Bentheim, Schüttorf, Emlichheim, Neuenhaus, and Uelsen. It discharges statutory responsibilities for public health, social welfare, spatial planning, building oversight, senior and care support, and economic development, led by Landrat Uwe Fietzek and a Kreistag of 50 elected representatives, with 111 listed employees.

Its service portfolio combines physical citizen-service points in every municipality with a digital front end. Core digital products include a Serviceportal for online administrative procedures, an appointment-booking system, the Grafschafter Atlas (an ArcGIS-based spatial information system for development plans, aerial photographs, riding routes, and charging stations), the Digitale Angebotslandkarte service directory, the Integreat-App for newly immigrated residents (13 topic areas in 13 languages), and the AI-based Grafschafter Chatbot zu Gesundheitsthemen for public health inquiries. Adjacent programs include the Freiwilligen-Agentur (volunteer agency, integrated into the county in 2024), MOKU mobile cultural accompaniment (~180 event visits per year), the Ehrenamtsfonds micro-project funding (up to 2,000 EUR per project, 10,000 EUR annual budget, 2025-2028), the Ehrenamtskarte volunteer discount card, Pflegestützpunkte and Seniorenstützpunkte in every municipality, the Campus Berufliche Bildung vocational campus, the Familienwegweiser family guide, and Grafschafter Carsharing with mobileeee GmbH.

Funding flows are entirely public: Kreisschlüsselzuweisungen from the state of Lower Saxony, local taxes, and co-financed programs such as LEADER (EU and Land Niedersachsen). There is no commercial pricing model and no equity funding; partners such as Wirtschaftsvereinigung Grafschaft Bentheim, Euregio-Klinik, Evangelischer Krankenhausverein Emlichheim, Kreissportbund, Aktion Mensch, and BAGFA/LAGFA deliver mutual civic outcomes rather than revenue. Operational data is captured via Matomo analytics, and the website is largely BITV 2.0 / WCAG-compliant (last reviewed 11.12.2025).

Name

Landkreis Grafschaft Bentheim

Legal name

Landkreis Grafschaft Bentheim

Website

https://grafschaft-bentheim.de

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Landkreis Grafschaft Bentheim is a German county government in Lower Saxony, headquartered in Nordhorn, that delivers statutory public services to approximately 145,000 residents across six municipalities through digital portals, an AI health chatbot, GIS mapping, and physical citizen-service and care-counseling points.

Ownership category

akta.pro rank

Product category

Local Government / District Public Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Other General Government Support (92119), Social Advocacy Organizations (8133)

SIC

Services-Social Services (8300), Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Community Development & Neighborhood Revitalization (CDBG, Place-Based Initiatives) (BPAIANAE)

akta.pro secondary industries

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Public administration services
• District government services
• Citizen digital services
• Volunteer engagement programs
• Social welfare coordination

Headquarters

HQ city

Nordhorn

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Public Tax Revenue: As a German county government, Landkreis Grafschaft Bentheim is funded primarily through tax revenue (Kreisschlüsselzuweisungen) from the state of Lower Saxony and local taxes. The county provides public services to its approximately 145,000 residents.
2. LEADER Fördermittel: EU and state co-funded programs (with Land Niedersachsen) that support rural development projects including the Ehrenamtsfonds for micro-projects up to 2,000 euros, with annual budget of maximum 10,000 euros.

Go-to-market motion1 record

Distribution channels7 records

Marketing channels9 records

Core offering

Landkreis Grafschaft Bentheim is a public county administration in Lower Saxony, Germany, providing statutory governmental services to roughly 145,000 residents across its district. It delivers the full range of district-level administrative functions — civil registry, social welfare, healthcare coordination, construction permitting, disaster response, vehicle registration — and supplements them with citizen-facing digital tools (AI chatbot, mobile app, integration app) plus a strong volunteer-engagement ecosystem that supports non-profits, senior services, sports clubs and self-organized community initiatives.

Product overview

Landkreis Grafschaft Bentheim is a German county government offering a diverse portfolio of digital citizen services and community programs. The digital offering consists of a Serviceportal for administrative procedures, the AI-based Grafschafter Chatbot for health inquiries, the Grafschafter Atlas (GIS mapping service), the Integreat-App for migrants, and the Digitale Angebotslandkarte for service discovery. These core digital products are complemented by the Campus Berufliche Bildung for vocational education. The county also administers comprehensive volunteer support services including the Freiwilligen-Agentur (volunteer agency), the MOKU (Mobile Cultural Accompaniment) program, the Ehrenamtskarte (volunteer discount card), the Ehrenamtsfonds micro-project funding, the Freiwilligenbörse (volunteer exchange platform), and the engagiert & qualifiziert training series. Senior and care support services include Seniorenstützpunkte and Pflegestützpunkte counseling centers. The county also operates Grafschafter Carsharing with electric vehicles. These services are accessible through the citizen portal and various dedicated platforms, with the county's volunteer services integrated into the Stabsstelle Engagementförderung und gesellschaftliche Partizipation since July 2024.

Differentiator

Problem solved

Functional benefit

Brands

• Freiwilligen-Agentur: Volunteer agency for the Grafschaft Bentheim district, providing volunteer matching, counseling, and engagement promotion services
• MOKU (Mobile Kulturbegleitung)
• Ehrenamtsfonds
• Ehrenamtskarte
• Campus Berufliche Bildung (CBB)
• Integreat-App

Products and services

• Frag den Landkreis AI Chatbot AI-powered chatbot available 24/7 on the county website to answer resident enquiries about administrative procedures, office responsibilities, opening hours and other public service questions. Used by residents of the Grafschaft Bentheim district.
• Grafschaft Bentheim mobile app Official mobile application of the county providing digital access to services, notifications and administrative information to residents across iOS and Android.
• Integreat-App for refugees and new arrivals Multilingual information app for refugees, newly arrived persons and their sponsors providing local orientation on administration, healthcare, language courses and daily life in Grafschaft Bentheim.
• Freiwilligen-Agentur Bentheim (Volunteer Agency) Central county office that matches volunteers with opportunities, supports volunteer projects and manages programs such as Senfkorn, MOKU, Rollenvorbilder, Ehrenamtskarte, Ehrenamtsfonds, and Sport Inclusion Manager. For associations, clubs and individual volunteers in the district.
• LEADER-funded Ehrenamtsfonds (Volunteer Fund) EU LEADER-funded grant scheme administered by the Freiwilligen-Agentur that provides financial support to volunteer-led community initiatives. Intended for self-organized community projects in the district.
• Senfkorn (Voluntary Project Recognition) County-led program that recognizes self-organized voluntary projects and integrates them into the formal volunteer ecosystem, including training and certification. For community initiatives led by laypeople.
• Rollenvorbilder (Role Model) program Program showcasing volunteer role models in the district to encourage new volunteers and best-practice sharing. Part of the Freiwilligen-Agentur portfolio.
• MOKU Project County-supported volunteer-led community project operating under the Freiwilligen-Agentur umbrella.
• Ehrenamtskarte (Volunteer Card) Official county card recognizing active volunteers and granting benefits at participating regional partners. Issued by the Freiwilligen-Agentur to verified active volunteers.
• Pflegestützpunkte (Care Support Points) County-operated regional care support centers providing free counselling and coordination for elderly, care-dependent residents and their families. Two locations: Emlichheim and Nordhorn.
• Seniorstützpunkte (Senior Support Points) Network of senior-support offices providing local welfare and information services for elderly residents throughout the Grafschaft Bentheim district.
• Sport Inclusion Manager / Kreissportbund cooperation Coordination role supporting inclusion in amateur sport through cooperation between the county and the Kreissportbund, helping local sports clubs welcome people with diverse needs.
• Training and Certification (Bildung, Qualifikation, Zertifizierung) County-led training and certification program for volunteers, voluntary project participants and internal staff to ensure quality, compliance and capacity building within the volunteer ecosystem.

Quantifiable outcome

• ~180 cultural events attended annually through MOKU program
• +2 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability2 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• LEADER-Region Grafschaft BentheimcoreStrategic or Co-development Partner · 1 January 2025EU-funded rural development program partnership. Co-funds the Ehrenamtsfonds for Kleinstprojekte with annual budget of 10,000 euros. Program runs from 2025 to 2028 with evaluation after first year. Co-financed by European Union and Land Niedersachsen.
• Wirtschaftsvereinigung Grafschaft BentheimcoreStrategic or Co-development PartnerEconomic development association partnering on workforce initiatives including the 'Rollenvorbilder' project where nursing apprentices visit schools to promote healthcare careers. Project manager: Nina Peuckert (Bildung und Fachkräfte).
• Bildungsstätte für Gesundheitsberufe (Euregio-Klinik)coreStrategic or Co-development PartnerHealthcare education institution (Euregio-Klinik) partnered on 'Rollenvorbilder' project. Schulleiterin: Elisabeth Eistrup. Provides nursing apprentices who visit schools to share experiences and promote nursing careers.
• LernOrt.Gesundheit (Evangelischer Krankenhausverein Emlichheim)coreStrategic or Co-development PartnerNursing school partnered on 'Rollenvorbilder' project. Schulleiter: Jan Trautwein. Provides nursing apprentices (e.g., Mabel Zajonz, Rocelle Monbalogo) who participate as role models in schools.
• LAGFA Niedersachsen (Landesarbeitsgemeinschaft der Freiwilligenagenturen)minorStrategic or Co-development PartnerState-level working group of volunteer agencies in Lower Saxony. Landkreis Grafschaft Bentheim is a member, participating in network of volunteer promotion organizations across the state.
• BAGFA (Bundesarbeitsgemeinschaft der Freiwilligenagenturen e.V.)minorStrategic or Co-development PartnerFederal-level working group of volunteer agencies in Germany. Landkreis member of this national network of volunteer promotion organizations.
• Freiwilligenakademie Niedersachsen (FAN)minorStrategic or Co-development PartnerState academy supporting volunteering in Lower Saxony. Provides funding for DUO-Seniorenbegleitung courses (senior companion program) and supports volunteer training initiatives.
• Mehrgenerationenhaus 'Senfkorn' EmlichheimcoreStrategic or Co-development PartnerMulti-generational house hosting Seniorenstützpunkt. Located at Wilsumer Straße 2, 49824 Emlichheim. Part of the Senioren- und Pflegestützpunkt network. Website: mgh-senfkorn.de
• Aktion MenschminorGTM or Marketing PartnerMajor German social funding organization (aktion-mensch.de) as network partner. Supports social projects and volunteering initiatives in the region.
• Kreissportbund Grafschaft Bentheim (KSB)coreImplementation/ SI/ Consulting PartnerCounty sports federation providing consulting services for non-sport associations. Landkreis provides 5,000 euros annually for organizational consulting. KSB consultants are specially trained to advise organizations outside sports sector.
• mobileeee GmbHminorStrategic or Co-development PartnerElectric mobility company providing Grafschafter Carsharing service. Partnership extended in 2026 with new electric vehicles. Project manager: Oliver Knispel. Enables sustainable mobility options for county residents.
• Landkreis Lingen and Stadt RheineminorOthersMOKU (Mobile Kulturbegleitung) is a cross-county service offered in Landkreis Grafschaft Bentheim, Landkreis Lingen, and Stadt Rheine, enabling cultural accompaniment for elderly and disabled individuals.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Landkreis Lingen: Co-jurisdiction in the MOKU cross-county initiative with Landkreis Grafschaft Bentheim. Provides direct comparability for volunteer and senior-support programs operating at county level in Lower Saxony.
• Landkreis Osnabrück: Lower Saxony Landkreis operating the same statutory remit (public administration, social services, health, voluntary-sector coordination). Provides a direct benchmark for comparable citizen-services portfolios and digital-government maturity in the same state.
• Landkreis Steinfurt: North Rhine-Westphalia Landkreis with overlapping service mandates including senior care support, voluntary engagement, and digital citizen services. Functions as a peer across state lines for benchmarking administrative-service delivery.
• Stadt Münster: Local-government authority in North Rhine-Westphalia delivering parallel citizen services (administrative portal, social services, volunteer promotion). Comparable operating model with somewhat larger population scale.
• Landkreis Emsland: Adjacent Lower Saxony county government referenced directly in the Landkreis Grafschaft Bentheim data (jointly welcoming the new Ärztliche Leitung Rettungsdienst). Same Kreis-level authority structure, comparable statutory responsibilities, and similar citizen-services portfolio across health, social welfare, and spatial planning.
• Stadt Rheine: Named co-participant in the cross-county MOKU cultural-accompaniment program alongside Landkreis Grafschaft Bentheim and Landkreis Lingen. Operates the same kind of senior-mobility and citizen-services infrastructure at municipal level.

Regional players

• Landkreis Emsland GmbH / Emsland Touristik: Regional economic-development and tourism organisation in the same geographic corridor as Grafschaft Bentheim, with overlapping public-private stakeholder base and similar service-mandate scope for the region.

Emerging players

• Integreat GmbH: The product partner behind the Integreat-App deployed by Landkreis Grafschaft Bentheim; comparable because it builds and operates the same multi-language integration platform adopted by the county and other German municipalities.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC6Fc_dYKWaPWNdQHXS9mGoA
• Facebookfacebook.com/landkreisgrafschaftbentheim
• LinkedInlinkedin.com/company/landkreis-grafschaft-bentheim
• Instagraminstagram.com/landkreisgrafschaftbentheim

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Landkreis Grafschaft Bentheim