What Municipality of Greenstone does

The Municipality of Greenstone is a municipal government entity incorporated under Ontario's Municipal Act, 2001, providing local government services to approximately 4,309 residents (2021 Census) across Northwestern Ontario. It holds the distinction of being the largest municipality in Canada by geographic area, operating through a headquarters in Geraldton and three regional ward offices in Beardmore, Longlac, and Nakina, supplemented by a regional airport terminal office. Service delivery spans fire and emergency response, road maintenance, water and sewer, garbage and recycling, recreation programs, libraries, childcare, and seniors services, alongside planning, building permits, business licensing, and economic development administered through the Greenstone Economic Development Corporation (GEDC). The municipality is governed by an elected council headed by Mayor Jamie McPherson, with day-to-day operations led by a Chief Administrative Officer.

The municipality's technology platform is a Govstack-hosted website (greenstone.ca) that integrates with Paymentus for online bill payments, Voyent Alert for emergency notifications, CivicWeb for council meeting transparency, and FormBuilder for resident submissions. Broadband infrastructure capable of 10 Gbps (expandable to 100 Gbps) supports digital service delivery across the dispersed geography. Revenue is derived from four primary streams: annual property taxes on approximately 1,920 occupied private dwellings, recurring water and sewer utility billing, transactional user fees (permits, licences, applications), and occasional one-time land sales of surplus municipal properties through public tender. Capital expenditure is supplemented by provincial grants, with over $66 million in announced funding between September 2025 and May 2026 targeting Main Street revitalization, storm sewer rehabilitation, and community centre upgrades.

Name

Municipality of Greenstone

Legal name

Municipality of Greenstone

Website

https://greenstone.ca

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

The Municipality of Greenstone is a Canadian municipal government providing local services — utilities, roads, emergency response, recreation, planning, and economic development — to approximately 4,309 residents across four ward communities in Northwestern Ontario, spanning the largest municipal geographic area in Canada.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Administration of Environmental Quality Programs (9241), Utilities (221)

SIC

Sanitary Services (4950), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Property tax administration
• Public works infrastructure
• Fire and emergency services
• Building permit services

Headquarters

HQ city

Geraldton

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Property Taxes: Annual property taxes with tax adjustments and rebate opportunities available for charities and not-for-profits
2. Utility Services: Water and sewer services billed to residents
3. User Fees: Various municipal service fees including building permits, business licences, fire permits, marriage licences, and other applications
4. Land Sales: Sale of surplus municipal properties including residential and commercial land through public tender process

Pricing tiers

Distribution channels3 records

Marketing channels6 records

Core offering

The Municipality of Greenstone is a public municipal government entity that provides comprehensive local government services to approximately 4,309 residents across Northwestern Ontario. Its core offerings include property tax billing, water and sewer utility services, building and business permits, fire and emergency response, road maintenance, waste management, libraries, recreation programs, childcare, seniors services, planning and development, economic development support, and airport operations. The municipality serves as the regulatory authority over local planning, zoning, and by-law enforcement across the largest geographic area of any municipality in Canada.

Product overview

The Municipality of Greenstone operates a comprehensive digital services portal providing residents access to all municipal government functions. The primary offering is the municipal website (greenstone.ca) which serves as a unified platform integrating bill payments, permits and licences, community services, and government transparency tools. Core services include bill payment processing (water, taxes, accounts receivable), building/business/fire permits, planning and development, garbage/recycling, libraries, recreation programs, childcare, seniors services, roads maintenance, fire/emergency services, and economic development. The municipality also provides airport services, community grants, and election administration. The website is built on Govstack platform and integrates with Paymentus for payments, Voyent Alert for emergency notifications, CivicWeb for council meetings, and FormBuilder for online applications. Recent infrastructure investments include $61.8M Main Street revitalization, $3.6M water infrastructure, and $749K community centre upgrades.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Government Services Website Official municipal website serving as the primary digital portal for residents to access all government services, pay bills, view calendars, access council information, and receive municipal news and updates. Built on the Govstack platform.
• Property Tax Services Property tax assessment, annual billing, bill payment processing through Paymentus, tax sales, and adjustments for charities and not-for-profits. Issued to property owners across the municipality.
• Water and Sewer Services Water distribution, sewer management, wastewater treatment, water quality monitoring, and rate relief programs for eligible residents, operated in collaboration with Ontario Clean Water Agency (OCWA).
• Building Permits Permit application and issuance for residential and commercial construction, renovation, and demolition activities, processed by RSM Building Consultants on behalf of the municipality.
• Business Licences Licensing services for operating businesses within the Municipality of Greenstone, administered as part of municipal regulatory functions.
• Fire Permits Permits required for open-air burning and fire safety compliance for homes and businesses, issued by the Fire Services department.
• Bill Payment Services Online payment platform for water bills, property taxes, and accounts receivable bills processed through Paymentus integration at ipn.paymentus.com/rotp/gnst.
• Garbage and Recycling Services Waste collection, household hazardous waste disposal, landfill operations, spring clean-up programs, and planning for curbside recycling in cooperation with Circular Materials.
• Library Services Public library system providing educational resources, community programs, and literacy services across multiple locations in the Municipality of Greenstone.
• Recreation Programs Organized sports, activities, and leisure programs including soccer, softball, and coaching opportunities for residents, managed by the Manager of Parks and Recreation.
• Childcare and Support Services Childcare centres (Geraldton Day Care Centre, Friends of the North Day Care Centre), EarlyON programs, family resource centre, and enrollment support for families with children.
• Seniors Services Aging at home programs, seniors centres, specialized transit, Snow Windrow Removal Program for eligible seniors and disabled residents, and Seniors Active Living Centre coordination.
• Roads Services Road maintenance, snow removal, windrow clearing program for low-income residents, driveway curb cuts, and road concern reporting across municipal road networks.
• Fire and Emergency Services Fire suppression, emergency management, firefighter recruitment, carbon monoxide safety, and vulnerable occupancy compliance led by the Director of Fire Services/Fire Chief.
• Planning and Development Services Official plan administration (approved November 15, 2022), zoning by-laws (approved November 27, 2023), zoning amendments, and land use planning services across the municipality.
• Economic Development Services Business support, community profile resources, available land and buildings, and economic growth initiatives managed through the Greenstone Economic Development Corporation (GEDC).
• Airport Services Operations and management of the Greenstone Regional Airport providing regional air transportation, with terminal office located at 102 MacOdrum Drive, Hwy. 584.
• Municipal Grants Program Grant funding and resource allocation for community groups, event organizers, and local organizations as part of council funding programs.
• Elections Services Municipal and school board election administration, voter registration, candidate nomination, and third-party advertiser registration for the Municipality of Greenstone.
• Broadband Internet Infrastructure Fibre and networking equipment providing broadband internet services up to 10 Gbps with capabilities expanding up to 100 Gbps within the municipality.
• Animal Control and Licences Municipal animal control services and licensing, managed by the Manager of Municipal Law Enforcement.
• Surplus Land Sales Sale of surplus municipal properties including residential and commercial land through public tender process, with a 10% deposit of purchase price or $300 (whichever is greater) plus legal fees and HST, and a $300 plus HST Letter of Request administration fee.

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature1 record

Partnerships

15 partnerships are on record, tiered core and minor.

• Greenstone Gold MinescoreStrategic or Co-development PartnerGreenstone Gold Mines is identified as the Municipality's top mining company, driving prospective geological developments in the region. The municipality supports mining sector growth as a key industry.
• Statistics CanadaminorOthersStatistics Canada provides demographic and census data used for municipal planning and reporting purposes.
• Greenstone Economic Development Corporation (GEDC)coreStrategic or Co-development PartnerGEDC maintains the interactive business directory and supports economic development initiatives in the municipality.
• Ministry of Natural ResourcescoreStrategic or Co-development PartnerOntario Ministry of Natural Resources is a major employer in the forestry sector and coordinates forest fire management with the municipality.
• Ontario Provincial Police (OPP)coreImplementation/ SI/ Consulting PartnerOPP provides law enforcement services with a dedicated Greenstone OPP Detachment Board for oversight.
• Ontario Clean Water Agency (OCWA)coreStrategic or Co-development PartnerOCWA performs water infrastructure maintenance including hydrant flushing and valve exercising throughout Greenstone communities.
• CN RailminorStrategic or Co-development PartnerCN Rail provides rail transportation and shipping services accessible within the municipality.
• VIA RailminorStrategic or Co-development PartnerVIA Rail operates train services to Nakina and Longlac train stations within Greenstone.
• AV Terrace BayminorStrategic or Co-development PartnerMajor employer in the forestry and forest products industry.
• Longlac Lumber Inc.minorStrategic or Co-development PartnerMajor employer in the forestry sector.
• Nakina Lumber Inc.minorStrategic or Co-development PartnerMajor employer in the forestry sector.
• Greenstone Regional AirportcoreStrategic or Co-development PartnerMunicipality operates two airports providing transportation options for residents and businesses.
• Thunder Bay Port AuthorityminorStrategic or Co-development PartnerNearest port for transportation and shipping, located at 100 Main Street, Thunder Bay. Features include largest outbound port on Great Lakes/St. Lawrence Seaway System.
• Greenstone Family Health TeamcoreStrategic or Co-development PartnerHealthcare provider operating from Northern Horizon Health Centre serving Greenstone residents.
• Geraldton District HospitalcoreStrategic or Co-development PartnerLocal hospital providing healthcare services to Greenstone residents.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Town of Kapuskasing: Northern Ontario town with comparable population scale, forestry sector employment base, and bilingual service obligations. Faces similar infrastructure and demographic headwinds.
• City of Timmins: Northern Ontario municipality of similar scale with a comparable economic base anchored in mining and forestry. Both face similar challenges of vast geography, resource sector exposure, and serving dispersed populations across multiple communities.
• City of Dryden: Northwestern Ontario municipality of similar size with a forestry/mining economy, comparable service delivery challenges across a wide geography, and similar reliance on provincial transfers.
• City of Elliot Lake: Northern Ontario municipality with a similar post-resource restructuring narrative, population decline, and reliance on tourism/recreation to diversify beyond traditional industries.
• City of North Bay: Northern Ontario municipality operating across multiple wards with a comparable forestry/service economy footprint. Both serve as regional hubs for surrounding smaller communities in Northwestern/Northeastern Ontario.

Broad incumbents

• District Municipality of Muskoka: Ontario district municipality operating across multiple communities with a tourism/recreation-driven economic base. Comparable in serving a distributed population across a large geographic area.
• City of Kawartha Lakes: Ontario municipality created through amalgamation of multiple former municipalities with similar governance structure, multi-ward operations, and rural/community service delivery model.
• Municipality of Chatham-Kent: Large Ontario municipality formed via amalgamation of multiple lower-tier municipalities, with a comparable governance structure consolidating services across dispersed communities.
• City of Greater Sudbury: Larger Northern Ontario municipality with a comparable mining/forestry economic legacy, bilingual (French/English) service obligations, and similar post-industrial restructuring trajectory.

Regional players

• Municipality of Jasper: Canadian municipality with a comparable tourism/recreation-anchored economic base and similar dependence on provincial funding for infrastructure. Provides a useful cross-jurisdiction comparison on small-municipality economics.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCc8dnfK7Gm_K5wP2OPfj39w
• Facebookfacebook.com/themunicipalityofgreenstone
• LinkedInlinkedin.com/company/municipality-of-greenstone

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Municipality of Greenstone