Grotto Spa At Tigh-Na-Mara

Name

Grotto Spa At Tigh-Na-Mara

Legal name

Grotto Spa At Tigh-Na-Mara

Website

https://grottospa.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Spa and Wellness Services

NAICS

Full-Service Restaurants (722511)

SIC

Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Destination Spa Resorts (THAGAMAA)

akta.pro secondary industries

Destination Spas & Spa Resorts (HSALAFAC), Luxury Wellness & Spa Resorts (THAGACAG), Spa Packages & Ritual Experiences (HSALAFAN), Spa & Massage Services (Day Spas, Massage Studios, Treatment Packages) (THAJAHAC), Thermal Baths, Hot Springs & Saunas (Onsen, Hammams, Banya, Sauna Worlds) (THAJAHAD), Couples Spa Treatment Services (HSALAFAK)

Keywords

• Destination spa services
• Hydrotherapy treatments
• Wellness resort spa
• Mineral pool bathing
• Spa packages

Headquarters

HQ city

Parksville

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. The Grotto Signature Experience Admission: Base admission to The Grotto wellness facility at $115 per person for 2-hour access, including mineral pool, whirlpool, saunas, outdoor showers, garden patio, and relaxation lounge with complimentary refreshments.
2. Spa Treatment Services: Add-on spa treatments including massage (relaxation, therapeutic/RMT, pregnancy, couples), skin care/facials, body treatments, nail care, and hair salon services. Prices range from $50 for short hair cuts to $465 for couples 90-minute treatments. All treatments include access to The Grotto ($115 value) or are add-on to base admission.
3. Treetop Tapas Dining: Exclusive dining experience at Treetop Tapas & Grill featuring 9-course Chef's Tasting Menu at $210 per person (Dip & Dine package). Includes 2-hour Grotto access plus endless tapas dining. Wine pairing flight available for $48 per person. Open only to spa guests.
4. Spa Packages: Bundled packages including Midweek Summer Spa Escape ($335), Soak Sauna & Savour ($135), Dip & Dine ($210), and The Grotto Renewal ($255). Packages combine Grotto access, treatments, and dining at discounted bundle pricing.
5. Spa Boutique Retail: Retail sales of Eminence Organic Skin Care products recommended for at-home maintenance of treatment benefits. Also includes candles, luxury robes, and slippers available in the spa boutique.
6. Gift Cards: Gift cards with no expiry date sold online, enabling prepaid spa experiences for recipients.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Grotto Spa At Tigh-Na-Mara operates a 20,000-square-foot destination spa facility featuring The Grotto, a 2-hour free-flow self-care signature experience combining indoor mineral pool, whirlpool, cool splash waterfall, relaxation lounge, outdoor cedar barrel saunas, outdoor showers, garden patio with fire tables, and a Garden Oasis with coastal cold rinse stations. The spa sells add-on treatments (massage, skin care, body care, nail care, hair salon) and Treetop Tapas & Grill dining (a 9-course Chef's Tasting Menu exclusive to spa guests), packaged as bundled spa experiences. A retail boutique sells Eminence Organic Skin Care products, candles, robes, and slippers.

Product overview

Grotto Spa At Tigh-Na-Mara operates The Grotto as its core signature experience—a 2-hour free-flow self-care journey through nature's elements combining indoor mineral pools, outdoor cedar barrel saunas, and relaxation spaces. The spa's modular offering allows guests to experience The Grotto as a standalone offering ($115/person) or customize their visit by adding spa treatments (massage, skin care, body care, nail care, hair salon) and culinary experiences (Treetop Tapas & Grill, Dip & Dine packages). Pre-configured spa packages bundle The Grotto with treatments and dining for convenience. The spa also features a retail boutique selling Eminence Organic Skin Care products.

Differentiator

Problem solved

Functional benefit

Brands

• Treetop Tapas & Grill: An exclusive dining experience at the Grotto Spa offering a curated 9-course Chef's Tasting Menu featuring Pacific Northwest flavors, available only to spa guests dining in their robe and sandals.

Products and services

• The Grotto Signature Experience A 2-hour free-flow self-care journey featuring indoor mineral pool designed to emulate a natural stone grotto, large whirlpool, cool splash waterfall, outdoor cedar barrel saunas, outdoor showers, garden patio with stone fire tables, Garden Oasis with coastal cold rinse stations, and relaxation lounge with complimentary refreshments, robes, sandals, and towels. Priced at $115 per person.
• Massage Services Professional massage treatments including Relaxation Massage (from $155 for 60 min), Pregnancy Massage ($232.50 for 60 or 90 min), Couples Massage ($310-$465), and Therapeutic/RMT massage with insurance receipts. Available as add-on to The Grotto signature experience.
• Skin Care Services Facial treatments featuring Eminence Organic Skin Care products, including Custom Facial ($155 for 60 min), Illuminating Facial ($175 for 60 min), and Signature Facial ($232.50 for 90 min).
• Body Care Treatments Body treatments including Body Glow ($165 for 60 min), Purifying Back Treatment ($200 for 60 min), Signature Body Balance ($247.50 for 90 min), and Hydrotherapy Tub add-on ($75 for 30 min).
• Nail Care Services Manicure and pedicure services including Ultra-Nourishing Pedicure (from $115 for 60 min) and Grotto Nail Essentials (manicure & pedicure from $170 for 90 min). Gel/shellac/acrylic services not provided.
• Hair Salon Services Full-service hair salon offerings including cuts ($50-$60), wash & blow-dry ($60-$80), styling ($60-$120), colour services ($100-$250), highlights ($160-$200), and balayage/ombre ($225-$250), using Oligo professional products.
• Treetop Tapas & Grill Dining Experience Exclusive 9-course Chef's Tasting Menu served in a 30-seat, reservations-only setting (first seating at 12pm) where guests dine in their spa robes and sandals overlooking the rainforest. Features Pacific Northwest cuisine sourced from named local suppliers including We Wai Kai Nation scallops, BoMé cheese, Kuterra Steelhead, Cowichan Pasta, Vancouver Island Sea Salt, and Mikuni Wild Harvest. Available only to spa guests.
• Midweek Summer Spa Escape Package Summer spa escape package combining The Grotto access, choice of one-hour seasonal treatment, and endless tapas dining, priced at $335. Available Monday to Friday, June 1 to September 4, 2026.
• Soak Sauna & Savour Package Midweek package priced at $135 including The Grotto access plus choice of meat charcuterie or cheese board with beverage (Tuesday to Thursday).
• Dip & Dine Package Package priced at $210 combining The Grotto 2-hour experience with endless tapas dining (9-course Chef's Tasting Menu).a
• The Grotto Renewal Package Package priced at $255 combining The Grotto self-care journey through Nature's Elements with a one-hour Relaxation Massage, including mineral pool, whirlpool, cedar barrel saunas, outdoor showers, and Garden Oasis access.
• Copper Soaking Tub for Two 30-minute copper soaking tub experience for couples, complete with sparkling wine and a dessert platter featuring truffled cheesecake, dark chocolate brownie, berry coulis, and fresh seasonal fruit. Priced at $110 per couple, optional add-on to couples massage.
• Grotto Spa Gift Cards Prepaid gift cards with no expiry date sold online via the Private Label Card system (privatelabelcard.com), enabling gift-giving purchases of Grotto Spa experiences and treatments. Also purchasable by phone.
• Spa Boutique Retail Retail sales of Eminence Organic Skin Care products recommended for at-home maintenance of treatment benefits, plus candles, luxury robes, and slippers available in the spa boutique.

Quantifiable outcome

• Mineral pool provides anti-inflammatory properties, detoxifies body, re-mineralizes skin, stimulates metabolism
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• We Wai Kai Nation Scallop FarmcoreStrategic or Co-development PartnerQuadra Island-based Indigenous scallop farm supplying hybrid Weathervane x Hokkaido scallops cultivated in the cold waters off Rebecca Spit Provincial Park. Featured in Cinder & Ember dish. Represents tide-to-table sourcing with Indigenous partnership.
• BoMé CheesecoreStrategic or Co-development PartnerSmall artisan cheese company located on 8.3 acres near Coombs, BC, owned by Horst Boehm and Birgit 'Bibi' Menge (immigrated from Germany 1999) with cheesemaker Jonas Menge. Supplies artisan cheese for the Treetop Tapas menu including Duck & Leek Tartlet.
• Venturi-Schulze Balsamic VinegarminorStrategic or Co-development PartnerBalsamic vinegar simmered over open fire and aged in over 100 barrels (2,500L French oak to 20L barrels) in five wood varieties (acacia, ash, cherry, oak, chestnut). Located in British Columbia.
• Mikuni Wild HarvestminorStrategic or Co-development PartnerPacific Northwest-based company specializing in sustainably sourced wild-harvested products including wild mushrooms, truffles, specialty produce, and seafood. Supplies Truffled Corned Beef Bourguignon ingredients.
• Cowichan PastaminorStrategic or Co-development PartnerWorks with local farmers to grow ancient and modern grains, milled at True Grain Mill and Bakery. Produces frozen ravioli and dried pasta using BC ingredients including Vancouver Island Salt Company salt, Cowichan Valley beef, BC spot prawns, and foraged items.
• Vancouver Island Sea SaltminorStrategic or Co-development PartnerArtisanal sea salt company based on Vancouver Island harvesting from Pacific waters. Produces natural and infused salts including gourmet sea salt chocolates. Focuses on sustainability and traditional methods.
• KuterracoreStrategic or Co-development PartnerSteelhead fish producer founded 2013, raising fish in closed aquaculture system on land completely isolated from wild populations. Located in Port McNeill, Northern Vancouver Island, 1km from ocean. Humanely raised in high-tech optimal conditions. Featured as Solo Salmon dish.
• Nootka SaunascoreStrategic or Co-development PartnerBritish Columbia-based sauna builder that constructed the six 10-foot cedar barrel saunas at The Grotto. Hand-crafted saunas featuring electric heating to 90 degrees with 8-person capacity.
• Eminence Organic Skin CarecoreStrategic or Co-development PartnerExclusive skin care brand featured at the spa boutique for at-home maintenance of treatment benefits. Organic products recommended by spa staff for skin, body, nail, and hair care between visits.
• Oligo Professional ProductsminorStrategic or Co-development PartnerProfessional hair care brand used exclusively at the Grotto Spa hair salon for cuts, styling, texturizing, and colour services.
• Spirit WaresminorStrategic or Co-development PartnerCeramic ware brand created by restaurant professionals for hospitality use. Provides handmade artisan dishes for the Treetop Tapas dining experience.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Harrison Hot Springs Resort & Spa: British Columbia resort combining hot springs pools, spa treatments, and resort accommodations, similar to the Tigh-Na-Mara + Grotto combination. Notably the prior employer of Grotto's Head Chef under Chef Boban Kovacivic.
• Scandinave Spa Whistler: A destination hydrotherapy spa in Whistler, BC offering a similar Scandinavian-style hot/cold/rest cycle (saunas, cold plunges, relaxation rooms) for wellness-seeking leisure travelers. Direct competitor in the Canadian destination spa category.
• Miraj Hammam Spa by Caudalie (Toronto): Toronto-based destination day spa offering hammam, massage, skincare, and curated wellness experiences. Comparable as a domestically-positioned premium standalone spa destination.
• Nordik Spa-Nature: Quebec-based destination spa featuring thermal experience cycle (saunas, cold plunges, relaxation zones) bundled with massage and dining. Closest direct competitor in the Canadian destination thermal spa category.

Regional players

• Wickaninnish Inn Spa (Tofino): Pacific coast Vancouver Island luxury resort with a destination spa serving visiting wellness travelers. Differs in not being a standalone spa destination but competes for the same Vancouver Island wellness-traveler wallet.
• Ancient Cedars Spa (Tofino): Tofino-based boutique spa offering eucalyptus steam, cedar saunas, and body treatments in a Vancouver Island coastal setting. Competes for the same West Coast island wellness-tourist segment.
• Aiyana Retreat (Sproat Lake): Vancouver Island-based wellness retreat offering spa, yoga, and healthy dining packages. Competes for the same BC island wellness-traveler as a holistic alternative to the Grotto's spa-and-dining model.
• Painted Boat Resort Spa (Pender Harbour, BC): BC coastal resort with spa treatments and dining packages targeting Pacific Northwest wellness travelers. Comparable as a small-scale BC resort-and-spa combination targeting similar weekend/short-stay wellness leisure customers.

Broad incumbents

• Spa at Four Seasons Hotel (various properties): International luxury hotel spa brand offering massage, body care, and wellness programs across global properties. A broader incumbent in the high-end destination spa space.
• Spa at Fairmont Empress / Fairmont Spa (chain): Fairmont's hotel-resort spa brand offering massage, body, and facial treatments across luxury Canadian properties. Operates as a broader hospitality spa service rather than a standalone destination spa destination.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/grotto.spa
• LinkedInlinkedin.com/company/grotto-spa-at-tigh-na-mara

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grotto Spa At Tigh-Na-Mara