Grupo Nesax Energy

What Grupo Nesax Energy does

Grupo Nesax is a privately held Spanish B2B outsourcing services firm founded in 2012 and headquartered in Valencia, operating through the legal entity NESAX TELECOMUNICACIONES SL (Sociedad Limitada). The company provides full-spectrum commercial and administrative outsourcing, delivered as seven integrated service modules: integral commercial and administrative outsourcing, recruitment and selection of commercial talent, onboarding and training programs, learning-curve management, commercial objective attainment (sales and client acquisition), administrative process management, and customer service. Its primary client verticals are energy, telecommunications, financial, and security, with named enterprise clients including Endesa, Vodafone, Yoigo, Ono, Groc, and Aproop.

The company operates four offices — three in Spain (Valencia, Alcoy, Palma de Mallorca) and one in Buenos Aires, Argentina — to deliver national Spanish coverage with a Latin American outpost. Its go-to-market is direct enterprise field sales via consultative, bespoke engagements; pricing is not publicly disclosed and contracts are scoped per client. Marketing relies on a functional website, LinkedIn, and Facebook with a contact form as the primary demand-capture asset. There is no software product, no API, no proprietary technology stack, and no disclosed AI/ML capabilities; the firm is a pure-play services outsourcer.

Financially, the company is privately held with no disclosed funding rounds, no revenue figures, and no investor ownership. It has publicly disclosed receiving two ECOVUL employment subsidies (totalling €55,944) in late 2023 from LABORA/European Social Fund for indefinite hiring of vulnerable groups, and a MOVES III electric-vehicle incentive via NextGenerationEU funds. Internal headcount is reported at 7, consistent with a thin management and account-management layer in a delivery model that relies on contracted/seconded sales personnel.

Name

Grupo Nesax Energy

Legal name

NESAX TELECOMUNICACIONES SL

Website

https://gruponesax.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Grupo Nesax is a Valencia-based Spanish B2B outsourcing firm, founded in 2012, that delivers commercial and administrative outsourcing services to enterprise clients in energy, telecommunications, financial, and security sectors.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Sales Support & Customer Retention (Upsell, Win-back, Loyalty) (BPAAABAB)

akta.pro secondary industry

General Customer Service (Order/Account/Inquiries) (BPAAABAA)

Keywords

• Commercial outsourcing services
• Administrative outsourcing services
• Business process outsourcing
• Telecommunications outsourcing
• Energy sector outsourcing

Headquarters

HQ city

Valencia

HQ country

Spain

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Outsourcing Comercial y Administrativo: Full-spectrum commercial and administrative outsourcing services billed as managed/professional services engagements, likely structured as recurring service contracts with clients across energy, telecommunications, financial, and security sectors.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Grupo Nesax Energy delivers commercial and administrative outsourcing services to enterprise clients, taking ownership of customer-facing commercial activities and back-office administrative processes on their behalf. The company serves clients across the energy, telecommunications, financial, and security sectors, including named operators such as Endesa, Vodafone, Yoigo, Groc, Aproop, and Ono. The offering is a people-driven BPO service rather than a packaged software or hardware product.

Product overview

Grupo Nesax is an outsourcing services company, not a technology product company. It offers a unified suite of commercial and administrative outsourcing services rather than a software platform. The core offering consists of seven integrated service modules: (1) Outsourcing Comercial y Administrativo Integral as the primary comprehensive service, supported by (2) Reclutamiento y Selección de Talento for talent acquisition, (3) Programa de Bienvenida y Formación for onboarding and training, (4) Gestión de la Curva de Aprendizaje for learning curve management, (5) Consecución de Objetivos Comerciales for sales target achievement, (6) Gestión Administrativa de Procesos for administrative process management, and (7) Atención al Cliente for customer service. These services work together to provide end-to-end outsourcing solutions across sectors including security, energy, finance, and telecommunications.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Outsourcing Services
• Administrative Outsourcing Services

Named customers6 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Covisian: European BPO focused on customer service, telesales, and back-office processes with strong telecom and energy client base. Comparable to Nesax in outsourced sales and customer care delivery model.
• Konecta Group: Spain-based global BPO and customer experience outsourcing group with strong presence in telco and energy verticals. Directly comparable to Grupo Nesax in outsourced commercial and customer service delivery, though at vastly larger scale.
• Transcom: Global customer experience and sales outsourcing company offering multilingual customer service, technical support, and outsourced sales. Directly comparable to Nesax's customer service and commercial outsourcing mix.
• Atento: Latin America-rooted BPO with significant telecom customer base, offering customer service, sales, and back-office outsourcing. Comparable to Nesax in vertical mix (especially telco) and outsourced sales/customer service model.

Broad incumbents

• Concentrix: Global CX and BPO powerhouse with deep telco and energy vertical expertise following its Majorel and Webhelp acquisitions. Comparable to Nesax in customer acquisition and retention outsourcing, though at enterprise scale.
• Teleperformance: Global leader in outsourced customer experience management and digital integrated business services. Operates a broad omnichannel customer support business that overlaps with Nesax's customer service and sales outsourcing offering.
• Sitel Group (Foundever): Global CX and outsourced sales provider serving telecoms, energy, and financial services. Comparable to Nesax in sales outsourcing and customer service offerings, though at much larger scale.
• Arvato (Bertelsmann): European BPO and customer service provider with deep energy and telecom client relationships. Comparable to Nesax in managing outsourced sales and customer-facing operations on behalf of large enterprises.
• Majorel: Customer experience outsourcing firm with strong telco and financial services portfolio (now part of Concentrix). Competes with Nesax for outsourced sales and customer support engagements in European and Spanish-speaking markets.

Regional players

• Eurofirms: Spanish staffing and outsourcing group providing commercial and administrative personnel deployment. Comparable to Nesax in the Spanish labor deployment and recruitment outsourcing market, though staffing-focused rather than full-cycle BPO.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/grupo-nesax-energy

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grupo Nesax Energy