Gruppo Paluan Srl

What Gruppo Paluan Srl does

Gruppo Paluan Srl is an Italian private limited company (Srl) operating under the commercial brand RAM Group, headquartered in Parma with a branch office in Modena. The company provides condominium administration and residential property management services to property owners and condominium associations in the Emilia-Romagna region, reporting a customer base of 15,000+. Its service offering is structured around three integrated modules: Gestiamo (core property administration covering accounts, documents, and maintenance coordination), Valorizziamo (property value enhancement via a supplier network for routine and urgent interventions), and Risparmiamo (fiscal and financial optimization consulting).

Underlying these services is the CedHouse Suite, a shared cloud-based management platform that connects branch offices with external suppliers, enabling real-time activity reporting from work assignment through invoice issuance. Customer-facing access is delivered through the Gruppo Paluan Web portal and the MyCedHouse mobile application (available on iOS and Android), through which residents can view their accounting positions, download administrative documentation, and open support tickets. A 24/7 contact center links all branch locations to the platform, and each condominium is assigned a dedicated property manager.

The business model is subscription/recurring, with quote-based, customized pricing per property rather than published rate cards. Go-to-market is direct-to-consumer, relying on the company website with contact forms, free demo credentials to the portal and app, blog/content presence, and organic social channels (Facebook and LinkedIn). No third-party reseller or partner channel is in use. The company is privately held with no disclosed parent entity, funding rounds, subsidiaries, or institutional investors.

Name

Gruppo Paluan Srl

Legal name

Gruppo Paluan Srl

Website

https://gruppopaluan.it

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Gruppo Paluan Srl (RAM Group) is an Italian condominium administration and residential property management firm based in Parma and Modena, serving 15,000+ property owners and condominium associations through a dedicated manager model backed by its CedHouse Suite platform, web portal, and MyCedHouse mobile app.

Ownership category

akta.pro rank

Product category

Property Management Services

SIC

Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Condominium Association Management (BPAJAHAA)

akta.pro secondary industry

HOA / Condominium Association Management (BPAJAFAH)

Keywords

• Condominium administration
• Property management services
• Real estate administration
• Facility maintenance services
• Fiscal advisory services

Headquarters

HQ city

Parma, Parma

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Condominium Administration Services: Core revenue stream from managing residential properties including accounting, maintenance coordination, tenant relations, and assembly participation. Services include property management (carte, conti, atti e fatture), property valorization (maintenance services), and fiscal advisory for tax savings.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Gruppo Paluan Srl provides full-service condominium administration (amministrazione di condominio) for residential property owners and condominium associations in Italy. Core activities include accounting and financial management, ordinary and extraordinary maintenance coordination, and fiscal/tax advisory for condominiums, delivered through a proprietary digital platform (CedHouse Suite, Gruppo Paluan Web, MyCedHouse mobile app) that gives owners transparent access to documents, ledgers, and support tickets.

Product overview

Gruppo Paluan Srl (operating as RAM Group) offers a comprehensive property management ecosystem consisting of the Amministrazione di condominio SMART service as the core offering, supported by the CedHouse Suite technology platform. The platform includes a web portal (Gruppo Paluan Web) and mobile application (MyCedHouse) for tenant access. The service is structured around three integrated service modules: Gestiamo (core property management), Valorizziamo (property enhancement), and Risparmiamo (financial optimization). The platform features a 24/7 contact center, dedicated property managers per condominium, and provides tenants with user-id/password access to view accounting positions, download administrative documentation, and request maintenance assistance.

Differentiator

Problem solved

Functional benefit

Brands

• MyCedHouse: Mobile application for condominium management allowing clients to access their property accounts, view documents, and request maintenance services.

Products and services

• Amministrazione di condominio SMART

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• Buildium: Property management SaaS (owned by RealPage) targeted at residential and condominium/HOA managers with tenant portals, accounting, and maintenance ticketing. Directly comparable in product concept to Gruppo Paluan's CedHouse Suite platform.
• AppFolio: US-listed provider of property management SaaS (AppFolio Property Manager) used by residential and community association managers. Comparable to Gruppo Paluan as a tech-first platform serving residential property managers, although at vastly larger scale and with a different go-to-market.
• Condo Manager: Property management software purpose-built for condominium and HOA managers, offering accounting, document storage, and owner portals. Directly comparable in functionality to Gruppo Paluan's CedHouse Suite platform and target customer.

Broad incumbents

• FirstService Residential: Large North American manager of residential condominium and HOA communities with proprietary technology. Comparable in serving condo/HOA communities as a large, branded manager with scale advantages over a regional player like Gruppo Paluan.
• IPI S.p.A. Italian listed real estate services and investment company active in property management, valuations, and advisory. Comparable as a national-scale incumbent in Italian residential and commercial property services.
• Cerved: Leading Italian data, credit information, and real estate services group. Comparable as a large-scale Italian real estate services incumbent against which Gruppo Paluan competes for institutional and residential property clients.
• Gabetti Property Solutions: Major Italian real estate services network offering brokerage, property management, and advisory services nationwide. A broader incumbent in the same residential real estate services space as Gruppo Paluan.

Others

• Idealista: Leading Italian real estate listing portal that has expanded into adjacent services including property management tools. Comparable as a digital-first real estate ecosystem player operating in the same Italian residential property market.

Regional players

• Tecnocasa: Large Italian real estate franchise network providing brokerage, valuation, and ancillary property services. Comparable as a brand-driven Italian residential property services competitor operating in overlapping geographies.
• Re/Max Italia: Italian franchise of the global Re/Max real estate network, active in brokerage and adjacent property services. Operates in overlapping Italian geography with broader real estate services that intersect Gruppo Paluan's administration offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/grupporam.it
• LinkedInlinkedin.com/company/gruppo-paluan-srl

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gruppo Paluan Srl