Hajj and Umrah

What Hajj and Umrah does

Hajj and Umrah is the trading name of Polani Travel Limited, a privately-held UK travel agency headquartered in Hounslow, London, that sells bundled Umrah and Hajj pilgrimage packages from the United Kingdom to Saudi Arabia. The company offers a three-tier product lineup — Economy (3-star hotels, quad sharing from £635), Premium (4-star hotels from £815), and Executive (5-star hotels near Haram from £1,030) — with durations of 7 to 14 nights across multiple seasonal windows including Ramadan. Packages bundle visa processing, return flights, hotel accommodation, and optional ground transfers and Ziyarat (holy site tours); flexible monthly instalment plans are available. The company holds ATOL protection (5311), IATA registration (91252582), and authorization from the Saudi Ministry of Foreign Affairs to issue visas directly, and operates direct contracting relationships with 10+ airlines across 18 UK departure airports.\n\nThe business runs a direct-to-consumer sales model with no proprietary technology stack beyond a WordPress-based website offering online package browsing, quote requests, and a 'Beat My Quote' comparator, supplemented by a phone-based consultative sales team available 8am-9pm seven days a week. The customer base is comprised of UK-resident Muslim individuals, families, and small groups (including custom group bookings for schools and businesses); customer evidence is entirely individual SMB testimonials with no enterprise or institutional anchor accounts. The company employs 59 people, has no disclosed revenue, has raised no external funding, and operates as a founder/family-owned private limited company with no subsidiaries, no M&A history, and no public listing.

Name

Hajj and Umrah

Legal name

Polani Travel Limited

Website

https://hajjandumrah.co.uk

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Hajj and Umrah (Polani Travel Limited) is a UK-based travel agency selling bundled Umrah and Hajj pilgrimage packages (Economy, Premium, Executive tiers, £635-£1,380+) to UK-resident Muslim individuals, families, and groups traveling to Saudi Arabia, with ATOL protection and direct Saudi visa-issuing authorization.

Ownership category

akta.pro rank

Product category

Religious Pilgrimage Travel Services

NAICS

Travel Agencies (56151), Tour Operators (561520)

akta.pro industry

PRIMARYTHAKAHAA

Hajj & Umrah Travel Agencies

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Religious & Pilgrimage Travel Agencies

SECONDARYTHAKAHAK

Pilgrimage Packages (Air-Inclusive) Tour Operators

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Religious & Pilgrimage Travel Agencies

SECONDARYTHAKABAL

Religious & Pilgrimage Retail Travel Agencies

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Traditional/Retail Travel Agencies

SECONDARYTHAKALAI

Umrah/Hajj & Pilgrimage Air Ticketing Agencies

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Air Ticketing Agencies & IATA Agents

Keywords

• Umrah pilgrimage packages
• Hajj travel services
• Religious tourism packages
• Pilgrim visa services
• Saudi arabia holidays

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Umrah and Hajj Package Holidays: The company generates revenue through bundled package holidays combining flights, hotels, visas, and ground transportation for Umrah and Hajj pilgrimages to Saudi Arabia. Packages are sold at various tier levels (Economy, Premium, Executive) with pricing ranging from £635 to £1380+ depending on duration and accommodation star rating.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Hajj and Umrah (trading as Polani Travel Limited) is a UK-based travel agency that sells bundled Umrah and Hajj pilgrimage packages to Saudi Arabia. Each package combines return flights from UK airports, hotel accommodation in Makkah and Medina (3- to 5-star tiers), Saudi visa processing, and optional ground transfers and Ziyarat (holy site tours). Packages are sold directly to UK Muslim consumers via the company's website and phone sales team, with three tiered offerings: Economy, Premium, and Executive.

Product overview

Hajj and Umrah (trading as Polani Travel Ltd.) operates as a UK-based travel agency specializing in Umrah pilgrimage packages. The company offers three-tiered package offerings: Economy (3-star hotels), Premium (4-star hotels), and Executive (5-star hotels), with durations ranging from 7 to 14 nights. Packages are available for various travel periods including July, October, December 2026, February 2027, and Ramadan 2027. Core package components include visa processing, return flights, accommodation, with optional add-ons including ground transfers, ziyarat (holy site tours), and flexible payment plans. The company also provides a customized package design service for group bookings.

Differentiator

Problem solved

Functional benefit

Products and services

• Economy Umrah Packages Budget-friendly Umrah travel packages featuring 3-star hotel accommodations in Makkah and Medina, with durations ranging from 7 to 14 nights. Includes Saudi visa, return flights, hotel accommodation on quad-sharing basis, with optional ground transfers and Ziyarat tours. Pricing ranges from £635 (February 2027, 7 nights) to £949 (December 2026, 12 nights). Targeted at UK Muslim pilgrims seeking affordable pilgrimage travel.
• Premium Umrah Packages Mid-tier Umrah packages featuring 4-star hotel accommodations in Makkah and Medina, with durations ranging from 7 to 14 nights. Includes Saudi visa, return flights, hotel accommodation, and optional ground transfers and Ziyarat tours. Pricing ranges from £815 (February 2027, 7 nights) to £1,120 (December 2026, 12 nights). Targeted at UK Muslim pilgrims seeking mid-range pilgrimage travel.
• Executive Umrah Packages Luxury Umrah packages featuring 5-star hotel accommodations near Haram in Makkah and Medina, with durations ranging from 7 to 14 nights. Includes Saudi visa, return flights, premium hotel accommodation, and optional ground transfers and Ziyarat tours. Pricing ranges from £1,030 (February 2027, 7 nights) to £1,380 (December 2026, 12 nights). Targeted at UK Muslim pilgrims seeking premium pilgrimage experiences.
• Ziyarat (Holy Site Tours) Guided tours to significant Islamic holy sites including the House of Prophet (PBUH), Masjid-e-Quba, Masjid-e-Qiblatain, Arafat, Mina, Mountain Hira, and Uhud Mountain, with knowledgeable drivers acting as tour guides. Available as an optional add-on to Umrah and Hajj packages for UK Muslim pilgrims seeking spiritual enrichment during their pilgrimage.
• Customized Package Design Service Personalized itinerary design service allowing groups of friends, colleagues, families, schools, and organizations to create custom Umrah packages with their preferred hotels, durations, and travel dates. Also includes a 'Beat My Quote' competitive pricing service. Targeted at group organizers, families, and institutions coordinating multi-traveler pilgrimage trips.

Named customers6 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered minor and core.

• Turkish AirlinesminorOthersAirline partner providing flight services for Hajj and Umrah pilgrims. Flights operate from UK airports to Saudi Arabia (Jeddah/Madina).
• Qatar AirwaysminorOthersAirline partner providing flight services for Hajj and Umrah pilgrims.
• EmiratesminorOthersAirline partner providing flight services for Hajj and Umrah pilgrims.
• Oman AirminorOthersAirline partner providing flight services for Hajj and Umrah pilgrims.
• Egypt AirminorOthersAirline partner providing flight services for Hajj and Umrah pilgrims.
• Etihad AirwaysminorOthersAirline partner providing flight services for Hajj and Umrah pilgrims.
• Saudia AirlinesminorOthersAirline partner providing direct flight services to Saudi Arabia for Hajj and Umrah pilgrims.
• Biman Bangladesh AirlinesminorOthersAirline partner providing flight services for Hajj and Umrah pilgrims.
• AirblueminorOthersAirline partner providing flight services for Hajj and Umrah pilgrims.
• Air ArabiaminorOthersAirline partner providing flight services for Hajj and Umrah pilgrims.
• Saudi Ministry of Foreign AffairscoreOthersGovernment authorization for visa issuance. The company is an authorized visa issuing agent approved by the Saudi Ministry of Foreign Affairs.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Umrah Packages UK: UK-focused Umrah package retailer with similar tiered (3-, 4-, 5-star) offerings and direct-from-UK airport departures, directly overlapping the Polani Travel value proposition.
• Mirza Travel UK: UK-based Hajj and Umrah tour operator offering economy to premium packages, comparable in scope of services (visa, flights, hotels, ground transfers) to Hajj and Umrah.
• Al Hidaayah Travel: UK-based Hajj and Umrah specialist travel agency offering packages from UK departure points to Saudi Arabia, directly competing with Polani Travel/Hajj and Umrah in the same religious-pilgrimage distribution niche.
• Simply Umrah: UK Umrah package specialist selling bundled holidays from UK airports to Makkah and Madina, closely mirroring Polani Travel's product structure and price-band positioning.
• Labbaik Hajj Umrah: UK-based Umrah and Hajj package retailer with tiered offerings and direct airline partnerships, competing head-to-head for the same UK Muslim pilgrim customer base.
• Zamzam Tours: UK Hajj and Umrah operator providing group and individual packages with ATOL-style protections, targeting the same UK Muslim pilgrim segment as Polani Travel.
• Dar El Salam Travel: Established UK Umrah and Hajj operator providing flight-inclusive packages from multiple UK airports, similar in product mix and target customer to Hajj and Umrah (Polani Travel).

Broad incumbents

• TUI UK: Major UK tour operator with religious and group travel offerings; overlaps with Polani Travel in packaged holidays and ATOL-protected distribution but does not specialize in the Umrah niche.
• Travel Counsellors: Large UK travel agency network offering religious and pilgrimage travel among a broad portfolio; competes for the same UK Muslim customer but as part of a much wider product mix.
• Nusuk (Saudi Tourism Platform): Saudi government-backed platform enabling direct Umrah and Hajj booking by pilgrims, presenting a structural disintermediation threat to UK-based agents like Polani Travel by allowing UK consumers to bypass intermediaries.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hajj-and-umrah

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hajj and Umrah