Umrah Travel Ltd

What Umrah Travel Ltd does

Umrah Travel Ltd, operating commercially as Hajj & Umrah Travel UK, is a Birmingham-headquartered (with registered office at 25 Gervase Close, Wembley, London) ATOL-protected travel agency that sells bundled Umrah pilgrimage packages to British Muslim consumers. The company, founded in 2010 and now organised under the parent Perfect Umrah and Travels Limited (England and Wales, Company No: 16226457), offers six distinct package tiers ranging from a 7-day Economy product at £595 per person to a 21-day Luxury product at £1,995 per person, plus a 14-day Family package at £3,200 for four people and a 12-day Senior package at £1,395 per person, with a dedicated Ramadan Umrah 2026 seasonal line. All packages bundle return flights from London, Manchester, or Birmingham, hotel accommodation (3–5 star) near Masjid al-Haram and Masjid al-Nabawi, Saudi visa processing, ground transfers, daily meals, guided Ziyarah tours of historic Islamic sites, multilingual guide support, and travel insurance.

The underlying technology stack is modest: a WhatsApp Business-based booking and in-trip coordination system with per-package deep-links, an online payment processing platform protected by UK banking laws with flexible instalment options, and standard CRM tooling across phone, email, and walk-in channels. The company operates as an authorised sub-agent under Times Travel Ltd (ATOL 74904) for flight-inclusive package protection and holds IATA accreditation and Saudi Ministry approval. The distribution model is direct-to-consumer with no intermediaries, supported by four UK physical offices (London x2, Birmingham, Manchester, Bradford) staffed by English, Urdu, Arabic, and Bengali speakers, a dedicated phone line (0207 183 0074), 24/7 WhatsApp, and a marketing approach focused on seasonal Ramadan and Hajj pushes, Trustpilot/Google social proof (4.9/5 across 1,847+ reviews), and 98% word-of-mouth referrals. Revenue is earned as transaction-fee margin on bundled package sales plus premium upsells (business class flights, VIP fast-track services, extended Ziyarah, premium insurance), targeting four primary personas: individual pilgrims, families with children, seniors requiring accessibility support, and UK Muslim community groups.

Name

Umrah Travel Ltd

Legal name

Perfect Umrah and Travels Limited

Website

https://hajjandumrahtravel.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Hajj & Umrah Travel UK is a Birmingham-headquartered, ATOL-protected travel agency selling bundled Umrah pilgrimage packages (£595–£3,200) to British Muslim consumers through four UK offices, WhatsApp, phone, and website channels.

Ownership category

akta.pro rank

Product category

Religious Pilgrimage Travel Services

NAICS

Travel Agencies (56151), Tour Operators (561520)

akta.pro primary industry

Hajj & Umrah Travel Agencies (THAKAHAA)

akta.pro secondary industries

Pilgrimage Packages (Air-Inclusive) Tour Operators (THAKAHAK), Religious & Pilgrimage Retail Travel Agencies (THAKABAL), Pilgrimage Logistics & Visa/Permit Specialists (THAKAHAI), Faith-Based Group Travel (Church/Mosque/Temple) Organizers (THAKAHAH)

Keywords

• Umrah pilgrimage packages
• Islamic religious travel
• Bundled tour packages
• Saudi visa processing
• Muslim travel agency

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Umrah Package Sales: Bundled package sales including flights, hotels, visa processing, ground transfers, Ziyarah tours, meals, and expert guidance. Revenue earned as margin between wholesale supplier costs (airlines, hotels) and retail package prices sold to consumers. Flexible payment plans available with installments.
2. Premium Service Upsells: Business class flight upgrades, VIP services (fast-track immigration, lounge access), extended Ziyarah tours to additional sites like Taif and Jeddah, private concierge services, and premium travel insurance upsells.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Umrah Travel Ltd sells bundled Umrah pilgrimage packages from the UK to Makkah and Madinah, including return flights from London/Manchester/Birmingham, hotel accommodation near the Haram, Saudi visa processing, ground transfers, daily meals, guided Ziyarah tours, and on-trip religious guidance. The company offers six tiered packages (Economy, Standard, Premium, Luxury, Family, Senior) priced from £595 to £3,200, plus seasonal Ramadan packages, all ATOL-protected through Times Travel Ltd.

Product overview

Hajj & Umrah Travel UK operates as a single-service travel company offering Umrah pilgrimage packages as a unified product. The portfolio consists of six distinct package tiers—Economy, Standard, Premium, Luxury, Family, and Senior—plus seasonal Ramadan Umrah packages. All packages are sold as complete all-inclusive offerings that bundle flights, accommodation, visa processing, transportation, meals, and guided Ziyarah tours. The packages vary by duration (7–21 days), star rating (3–5 star), price point (£595–£3,200), and target segment (budget travelers, general pilgrims, luxury seekers, families with children, and elderly pilgrims).

Differentiator

Problem solved

Functional benefit

Products and services

• 7 Day Economy Umrah Budget-friendly 7-day Umrah pilgrimage package for individual Muslim travelers, including return flights from London, Manchester, or Birmingham, 3-star shared hotel accommodation, 4 nights in Makkah and 2 nights in Madinah, complete visa processing, airport transfers, ground transportation, Ziyarah tours of holy sites, experienced multilingual guide, pre-departure orientation, and 24/7 support.
• 10 Day Standard Umrah Mid-tier 10-day Umrah pilgrimage package for individual Muslim travelers, including premium economy flights with extra baggage, 4-star hotel near the Haram within walking distance, 6 nights in Makkah and 3 nights in Madinah, full visa and documentation service, daily breakfast and dinner, comprehensive Ziyarah tours with scholar, VIP airport meet and greet, Umrah performance guidance and training, travel insurance with medical support, and WhatsApp group coordination with 24/7 helpline.
• 14 Day Premium Umrah 14-day enhanced Umrah pilgrimage package priced at £1,245 per person, offering 5-star hotel accommodation with Haram view rooms, optional business class flight upgrade, 8 nights in Makkah and 5 nights in Madinah, all meals included (breakfast, lunch, dinner), private air-conditioned transport, extended Ziyarah tours including Taif and Jeddah, dedicated group leader and scholar, VIP fast-track immigration services, premium travel insurance up to £50,000, complimentary 5L Zamzam water per person, and Umrah gift pack with prayer accessories.
• 21 Day Luxury Umrah Ultimate 21-day 5-star Umrah pilgrimage package priced at £1,995 per person, featuring business class flights with premium airlines, stay at 5-star deluxe hotels including Hilton, Marriott, and Fairmont, private suite rooms with direct Haram view, 12 nights in Makkah and 8 nights in Madinah, buffet dining at 5-star hotel restaurants, exclusive VIP Ziyarah with renowned scholar, 24/7 personal concierge service, private luxury vehicles with chauffeur, VIP lounge access at all airports, comprehensive travel and medical insurance, complimentary designer luggage and prayer sets, and shipping of 10L Zamzam water to the customer's UK home.
• 14 Day Family Umrah Family-oriented 14-day Umrah pilgrimage package priced at £3,200 for 4 people, with 50% discount for children under 12. Includes family-friendly flight timings and seating, 2-bedroom family suite accommodation, kid-friendly meals and halal dining options, special children's Umrah education program, flexible itinerary with rest days, spacious transport with child car seats, medical support and first aid kit, family-oriented Ziyarah tours, and complimentary children's prayer kits.
• 12 Day Senior Umrah Specialized 12-day Umrah pilgrimage package for elderly pilgrims priced at £1,395 per person, with wheelchair assistance available. Includes comfortable flights with extra legroom seats, ground floor or elevator access rooms, 5-star hotels closest to the Haram entrance, wheelchair and mobility assistance, dedicated elderly care support team, slower-paced Ziyarah with rest breaks, dietary accommodations for health needs, 24/7 medical support with doctor on call, priority boarding and airport assistance, and comfortable transport with easy access.
• Ramadan Umrah 2026 Seasonal Umrah pilgrimage package for the 2026 Ramadan month, offering exclusive Ramadan-specific pricing and limited-availability experiences for British Muslims seeking to perform Umrah during the holy month.

Quantifiable outcome

• 1,847+ satisfied pilgrims served
• +4 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Perfect Umrah and Travels GroupcoreChannel Partner/ Reseller/ DistributorParent organization and brand under which Hajj & Umrah Travel UK operates. Perfect Umrah and Travels Limited is registered in England and Wales (Company No: 16226457). The company powers the hajjandumrahtravel.com website and provides operational support.
• Times Travel LtdcoreStrategic or Co-development PartnerATOL holder (ATOL 74904) under which Hajj & Umrah Travel UK operates as an authorized sub-agent. All flight-inclusive packages are fully protected by the ATOL scheme through this partnership.
• Perfect Umrah and Travels (SMC-Private) LimitedminorStrategic or Co-development PartnerPakistan-based operations registered with Securities and Exchange Commission of Pakistan (SECP) and IATA accredited agency (No: 27350050). Provides operational support for Pakistan-based services.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• AlHidaayah Travels: UK-based Umrah and Hajj travel agency serving British Muslims with packaged pilgrimage services. Directly comparable in customer base, geographic focus, and bundled flight-plus-hotel-plus-visa product offering.
• Qibla Travel: UK Umrah and Hajj specialist with multi-tier package offerings and ATOL protection. Comparable in product portfolio structure, UK Muslim customer targeting, and pilgrimage tour operator model.
• Labbaik Hajj & Umrah: UK Umrah and Hajj specialist offering tiered packages from economy to luxury. Closely comparable in tiered pricing structure, UK outbound customer focus, and scholar-led guided group tours.
• Reliable Hajj & Umrah Tours: UK-based Hajj and Umrah travel operator targeting British Muslims with ATOL-protected packages. Comparable in regulated package distribution, customer demographic, and end-to-end pilgrimage logistics.
• ZamZam Travels UK: UK Umrah travel agency serving British Muslim pilgrims with bundled packages. Comparable in customer base, geographic focus, and bundled-flight-plus-accommodation service model.
• Dar es Salaam Travels: UK-based Hajj and Umrah tour operator with long-standing reputation serving the British Muslim community. Comparable in target market, ATOL-protected packages, and bundled pilgrimage service model.

Regional players

• Almosafer: Saudi Arabia-headquartered travel platform offering Umrah packages, flight, and hotel bookings across the Middle East. Comparable in Umrah product offering but operates primarily in Gulf markets rather than UK outbound.

Broad incumbents

• Nusuk (Visit Saudi Umrah platform): Saudi government-backed official platform for booking Umrah and Hajj services including packages, visas, and accommodations. Comparable as an Umrah distribution channel but with significantly larger scale and direct Saudi state backing.
• Emirates Holidays: Major airline-affiliated tour operator offering packaged holidays including Middle East destinations. Comparable in bundled travel packaging model but with vastly larger scale and broader geographic focus than UK Umrah specialists.
• Elaf Travel: Larger UK-based travel agency offering Umrah, Hajj, and broader Muslim-friendly travel services. Comparable in Umrah and Hajj offerings but with wider portfolio and broader geographic reach than the subject company.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/umrah-travel-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Umrah Travel Ltd