Hanuman Care

What Hanuman Care does

Hanuman Care (operated by Medicvisor Private Limited) is an Indian emergency medical services platform founded in 2020 and headquartered in Patna, Bihar, with operations claimed across 500+ districts and 20+ states. The company delivers multi-modal ambulance services spanning road, train, and air transport, complemented by home healthcare, medical equipment rental, and insurance coordination services. Its core technology stack includes GPS-integrated ambulance fleet management, a 24/7 multi-tier dispatch system, and multilingual call centers supporting Hindi, English, Bengali, Kannada, Tamil, and Telugu.

The company operates through a decentralized partner network of 1,000+ hospitals and healthcare institutions, with 11 physical office locations across India including Patna (HQ), Delhi NCR, Mumbai, Bengaluru, and regional offices. Revenue is generated through transaction-based fees across its service lines: per-transport pricing for road, train, and air ambulances; professional service fees for home healthcare visits; hardware rental/sales margins for medical equipment; and managed services revenue from insurance partnerships with PBPartners and CareGuarantee. Pricing is opaque (quote-based) with pay-as-you-go billing.

Hanuman Care's go-to-market combines direct-to-consumer acquisition via 24/7 phone/WhatsApp/website booking, B2B partnerships with hospitals and corporates for bulk bookings and employee healthcare programs, and B2G relationships with government agencies (NDMA India) and NGOs (Indian Red Cross) for disaster response and community outreach. The company has raised over $5 million in 2021 (investors undisclosed), holds Startup India and Startup Bihar certifications, and is ISO 9001:2015 certified. The air ambulance service claims 2,000+ successful transfers, and the company reports 200,000+ families served with a 5.0 Google rating across 810 reviews.

Name

Hanuman Care

Legal name

Medicvisor Private Limited

Website

https://hanumancare.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

51–100 employees

Short description

Hanuman Care is an Indian emergency medical services platform offering road, train, and air ambulance services alongside home healthcare and medical equipment rental across 500+ districts, serving 200,000+ families through a network of 1,000+ hospital partners.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYTHABAGAG

Medical Passenger Transfer (Non-Emergency Patient Transport)

Travel & Hospitality/Airlines & Air Travel/Helicopter & Vertical Lift Passenger Services

SECONDARYHLADAFAI

Home Respiratory & Ventilator Care (Skilled)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Home Health Care Services (Skilled)

SECONDARYHLAFAEAF

Home Respiratory & Sleep Therapy Providers (DME-Integrated)

Healthcare & Life Sciences/Healthcare Providers & Systems/Home Health & Hospice Providers

SECONDARYHLAFAEAH

Hospital-at-Home / Acute Care at Home Programs

Healthcare & Life Sciences/Healthcare Providers & Systems/Home Health & Hospice Providers

SECONDARYHLAKANAM

Home Ventilation, Oxygen Therapy & Respiratory DME Clinical Management

Healthcare & Life Sciences/Specialist Medical Practice/Pulmonology & Sleep Medicine

Keywords

• Emergency medical services
• Ambulance transport
• Home healthcare
• Medical equipment rental
• Patient transfer services

Headquarters

HQ city

Patna

HQ country

India

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Road Ambulance Services: Emergency and non-emergency road ambulance transport with ALS/BLS equipped vehicles. Revenue generated per transport service based on distance and service level required.
2. Train Ambulance Services: Long-distance ICU-level patient transfers using Indian Railways express trains. Cost-effective alternative to air ambulance for critical patient inter-city transit.
3. Air Ambulance Services: Domestic and international medical evacuation using helicopters and fixed-wing aircraft with full ICU setups. Premium pricing for time-critical emergency transfers.
4. Home Healthcare Services: Doctor visits, nurse care, physiotherapy, and post-surgical care at patient homes. Service fees per visit or as part of care plans.
5. Medical Equipment Rental & Sales: Hospital-grade medical equipment (ICU beds, oxygen concentrators, BiPAP, wheelchairs, cardiac monitors) available for rent (daily, weekly, monthly) or purchase.
6. Insurance Support Services: Partnership with PBPartners and CareGuarantee for health policy enrollment and cashless claim support. May include service fees for insurance coordination.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Hanuman Care is an integrated emergency medical services platform delivering 24/7 road, train, and air ambulance transport across India. It complements ambulance services with home healthcare (doctors, nurses, physiotherapists), medical equipment rental (ICU beds, oxygen concentrators, BiPAP), and insurance support for cashless claims via partner integrations. Operations run on a GPS-tracked fleet, multi-tier dispatch system, and multilingual call centers covering 500+ districts through a 1,000+ hospital partner network.

Product overview

Hanuman Care is an integrated emergency medical services platform offering a comprehensive portfolio of life-saving healthcare solutions. The core platform centers on multi-mode ambulance services (Road, Train, and Air Ambulances) providing 24/7 emergency medical transport across India. Complementary modules include Home Healthcare Services (doctors, nurses, physiotherapists at home) and Medical Equipment Rentals (ICU beds, oxygen machines, monitors). An Insurance Support module enables cashless claims via partner integrations. The platform operates through a decentralized partner network of 1000+ hospitals, GPS-tracked fleet, and multilingual call centers. Founded in 2020 as a unit of Medicvisor Private Limited, the company is recognized by Startup India and Startup Bihar.

Differentiator

Problem solved

Functional benefit

Products and services

• Road Ambulance Service Pan-India 24/7 road ambulance service equipped with GPS tracking, ALS (Advanced Life Support) and BLS (Basic Life Support) systems, trained EMTs, and paramedics. Covers urban centers, semi-urban areas, and rural districts for accident, cardiac, stroke, and ICU transfer cases; trusted by 200+ hospitals.
• Train Ambulance Service Long-distance critical patient transfer service converting Indian Railways express train compartments into mobile ICU cabins equipped with ventilators, oxygen cylinders, cardiac monitors, and stretchers, escorted by qualified medical teams for seamless inter-city transit.
• Air Ambulance Service 24/7 medical flight service using helicopters and fixed-wing aircraft modified with ICU setups, aviation-trained doctors, nurses, and paramedics. Supports domestic and international routes, organ transfers, trauma, neonatal care, and bed-to-bed patient transfers.
• Home Healthcare Services Hospital-grade treatment delivered at home including skilled nurses, general physicians, physiotherapists, elder care, post-surgical care, wound management, IV drips, and remote diagnostics with personalized treatment plans.
• Medical Equipment Rental & Sales Hospital-grade medical equipment rental and sales including ICU beds, oxygen concentrators, BiPAP/CPAP machines, nebulizers, wheelchairs, and cardiac monitors with delivery, installation, and 24/7 tech support (dispatched within 4 hours in major cities).
• Insurance Support Services Insurance-backed ambulance and healthcare coordination delivered via partnerships with PBPartners and CareGuarantee, providing real-time health policy enrollment, cashless claim processing, and financial guidance for pre-hospitalization and emergency ambulance expenses.

Quantifiable outcome

• 200,000+ lives served across India
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• PBPartnerscoreStrategic or Co-development PartnerInsurance partner providing real-time health policy enrollment and cashless claim support for emergency ambulance services and hospitalization expenses.
• CareGuaranteecoreStrategic or Co-development PartnerInsurance partner for cashless claim support and financial guidance for pre-hospitalization and emergency ambulance expenses. Preferred partner for companies, seniors, and families.
• Ruban HospitalscoreStrategic or Co-development PartnerHealthcare partner for priority patient transfers and shared medical resources. Testimonial customer citing transformed emergency response capabilities.
• Indian Red CrosscoreStrategic or Co-development PartnerNGO partner for disaster management plans. Essential service provider for humanitarian operations and emergency response coordination.
• NDMA IndiaflagshipStrategic or Co-development PartnerNational Disaster Management Authority - government partner for public health initiatives, disaster response coordination, and emergency medical services during natural calamities.
• Indian RailwayscoreStrategic or Co-development PartnerInfrastructure partner enabling train ambulance services through express train routes for mobile ICU cabin setups during long-distance patient transfers.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Medify: Emerging health-tech platform focused on connecting patients to medical transport and care services in India. Partial overlap with Hanuman Care's ambulance booking and patient transfer offerings.

Broad incumbents

• HealthCare at Home (HCAH): India-based provider of home healthcare services including post-hospitalization care, nursing, and equipment rental. Comparable in the home healthcare and equipment rental verticals of Hanuman Care's business.
• GVK EMRI: India's largest emergency medical services operator, running the '108' ambulance service across 15+ states. Broad incumbent with overlapping ambulance and emergency response services and government contract focus.
• Ziqitza Health Care: Operates the 108/1298 ambulance services across multiple Indian states under government contracts. Comparable in ambulance delivery and institutional/government client base, but a much larger established player.
• Portea Medical: India's largest home healthcare provider offering doctor visits, nursing, physiotherapy, and equipment at home. Direct peer on Hanuman's home healthcare and equipment rental segments, though larger and more metro-focused.
• Falck: Global ambulance and emergency services operator. Comparable in core ambulance services and air ambulance offerings, but as a multinational incumbent rather than an India-focused startup.

Direct peers

• Medulance: GPS-enabled ambulance and medical transport provider operating across Indian cities. Direct competitor offering similar on-demand ambulance dispatch with hospital and B2B partnerships.
• AmbiPalm: Ambulance and patient transport service operating across Indian metros. Direct peer in emergency medical transport with similar hospital and individual customer segments.
• Stanplus: India's largest private ambulance aggregation and EMS platform, operating a fleet of ambulances across multiple cities. Directly comparable in core product (road ambulance booking), target customers (hospitals and individuals), and tech-enabled dispatch model.

Regional players

• Bharat Ambulance: Regional ambulance service provider operating primarily in specific Indian states. Comparable core offering (road ambulance) but with a more regional geographic footprint than Hanuman Care's pan-India ambition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hanumancare

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hanuman Care