Togo

What Togo does

Togo Resource Group is a US-based managed service provider founded in 2021 that combines dedicated staffing, custom automation, and operational management under a single flat monthly fee, targeting small and mid-market operators in distribution, logistics, manufacturing, construction, and food service. The company's core offering bundles five engagement models - Process Outsource, Departmental Outsource, Strategic Outsource, Custom Software Development, and Quick Automation - delivered through trained embedded teams, a domestic leadership bench with 15+ years of operating experience, and an engineering network that builds custom operating systems and integrations the client owns outright. Its technology stack centers on SOP-driven AI agents, process automation that connects existing tools to eliminate app fatigue, and evergreen maintenance bundled into every engagement.

The business model is a quote-based flat monthly managed services subscription with no licensing, recruiting, or consulting fees and no long-term contracts required, supplemented by a one-time flat-fee Quick Automation tier that lowers the entry barrier. Go-to-market is sales-led: prospects enter via website forms, a "Talk with Togo Today" CTA, or phone/email outreach, and are walked through a 9-step discovery, design, configure, pilot, and run-it process. Togo claims outcome metrics of 30-50% operating cost reduction, 60%+ leadership time recovered, 95-99% workflow accuracy, 60-80% processing-time elimination, and 75%+ cost saving vs off-the-shelf software, delivered through a four-office footprint in New Jersey, Pennsylvania, Florida, and Brooklyn. The company is privately held, bootstrapped, and founder-led by CEO Mike Fullam, with a C-suite drawn almost entirely from C.H. Robinson and ReedTMS (Werner) alumni and no disclosed external funding.

Name

Togo

Legal name

Togo Resource Group

Website

https://harnesstogo.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Togo Resource Group is a US-based managed service provider combining staffing, automation, and management for SMB and mid-market clients in distribution, logistics, manufacturing, construction, and food service. It builds custom AI-enabled systems clients own outright on flat monthly fees.

Ownership category

akta.pro rank

Product category

Managed Operations Services

NAICS

Other Support Services (5619), Other Management Consulting Services (541618)

SIC

Services-Management Services (8741), Services-Management Consulting Services (8742)

akta.pro primary industry

Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops) (BPACAKAG)

Keywords

• Managed operations services
• Supply chain outsourcing
• Process automation services
• Custom software development
• Dedicated staffing solutions

Headquarters

HQ city

Swedesboro

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Managed Services - Flat Monthly Fee: One flat monthly fee for comprehensive managed services covering dedicated staffing, automation/software development, and management. Includes domestic leadership, dedicated teams, and custom-built automation. No licensing fees, recruiting fees, or surprise charges.
2. Engagement Models: Multiple engagement models including Process Outsource (individual tasks/workflows), Departmental Outsource (full function ownership), Strategic Outsource (integrated programs with leadership), and Custom Software Development (complex systems built from ground up).
3. Custom Software Development: Flat fee for quick automation (one automation, one engineer). Complex custom solutions quoted based on scope and requirements.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Togo Resource Group is a managed service provider that bundles Dedicated Staffing, Custom Software Development, AI-powered Process Automation, and Domestic Leadership under a flat monthly fee. Clients receive trained professionals embedded into their operations, C-suite and VP-level operators overseeing execution, and custom-built automation/software they own outright with evergreen maintenance included. The company serves distribution, logistics, manufacturing, construction, and food service operations across the United States.

Product overview

Togo Resource Group is a managed service provider that combines staffing, automation, and management under one roof. The core offering includes five engagement models: Process Outsource (individual workflows), Departmental Outsource (full function ownership), Strategic Outsource (integrated programs with leadership), Custom Software Development (complex systems the client owns), and Quick Automation (single automation at flat fee). These are supported by Dedicated Staffing and Domestic Leadership services that embed trained professionals and C-suite operators into the client's operation. Togo builds custom software and AI agents around how each client's business actually operates, connecting existing tools and eliminating app fatigue, with all systems owned outright by the client.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Software Development Complex custom-built operating systems and software designed around the client's specific business operation, scoped to live data from day one and built for production from the start. Clients own every asset and system created, with no licensing fees. Intended for mid-market and SMB operators in distribution, logistics, manufacturing, construction, and food service.
• Process Outsource Outsourcing of individual tasks or workflows where the client defines the process and Togo executes it with trained staff, automation, or both. Designed for businesses that need specific operational workflows handled without adding headcount.
• Departmental Outsource Full function ownership in which Togo takes over and manages an entire department or team on the client's behalf, including staffing, automation, and management.
• Strategic Outsource Integrated programs with embedded Togo leadership in which the company designs, builds, and optimizes operations alongside the client.
• Quick Automation Single automation delivered by one Togo engineer at a flat fee — described as the fastest way for a prospective client to evaluate what Togo can do inside a business.
• Dedicated Staffing Professionals trained on the client's business, embedded in their team, performing complex operational roles with secondary coverage built in to prevent single points of failure.
• Domestic Leadership C-suite operators, VP-level SMEs, and senior software engineers with Fortune 500 pedigree embedded directly into the client's operation, providing fractional executive leadership.
• Integrated Supply Chain Comprehensive supply chain service portfolio covering vendor sourcing, procurement, transportation, warehousing, inventory management, and operational support, delivered through Togo's staffing and management model.

Quantifiable outcome

• 30-50% of operating costs eliminated vs running in house
• +7 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature5 records

Partnerships

Four partnerships are on record, tiered minor.

• City Year PhiladelphiaminorOthersCommunity partnership supporting the organization's mission where diverse teams of AmeriCorps members serve as Student Success Coaches in schools throughout Philadelphia.
• Brian Dawkins Impact FoundationminorOthersCommunity partnership supporting disadvantaged young people, families, and communities while promoting spiritual, cerebral, and physical wellness. Founded by former NFL player Brian Dawkins.
• South Camden Theatre CompanyminorOthersCommunity partnership with Camden's first professional theater that enhances the community by creating quality artistic productions while anchoring The Waterfront South Arts District.
• Salt Strong AllianceminorOthersCommunity partnership focused on preserving fisheries, connecting families to nature, teaching environmental stewardship, and clean water initiatives.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Genpact: Global professional services firm combining managed services, consulting, and AI-led digital transformation for enterprise operations. Directly comparable to Togo's staffing + automation + management bundled model, but at significantly larger scale and across enterprise customers in finance, supply chain, and operations.
• WNS Holdings: Business process management company offering domain-led outsourcing combined with AI, analytics, and digital transformation. Comparable to Togo's managed services approach across verticals including logistics and supply chain, with a similar blend of people and technology.
• GEP Worldwide: Procurement and supply chain services firm combining managed services, consulting, and proprietary AI software (GEP SMART). Highly comparable to Togo's vertical focus on supply chain and procurement operations with bundled staffing + technology delivery.
• Concentrix: Customer experience and technology services firm serving Fortune 1000 clients with AI-enabled CX, operations, and digital transformation. Comparable to Togo as a managed services + technology bundler, though Concentrix operates at much larger scale and is more CX-focused.
• Sutherland Global: Digital transformation company combining AI, automation, analytics, and operational services for enterprise clients. Closely mirrors Togo's positioning as a digital-first BPO that bundles automation with human delivery, particularly in supply chain and operations.
• TaskUs: Digital outsourcing partner for customer experience, content moderation, and trust & safety operations, increasingly integrating AI into service delivery. Comparable as a digital-era managed services firm bundling people, process, and technology under one roof.
• Foundever: Customer experience outsourcing and BPO provider (formerly Sitel) integrating AI into service delivery. Comparable to Togo as a managed services provider that increasingly wraps automation around human operations.
• TTEC Holdings: Customer experience technology and services company combining AI-enabled CX with operations support. Comparable to Togo's bundled services + technology model, with significant overlap in the mid-market and enterprise segments.

Broad incumbents

• Robert Half: Global specialized talent and staffing firm providing contract, permanent placement, and managed solutions across finance, technology, and operations. Comparable to Togo on the dedicated staffing component of its bundled offering, but without the automation layer.

Emerging players

• UiPath: Enterprise robotic process automation and AI platform that enables clients to automate operational workflows directly. Represents an alternative path for clients evaluating Togo — they could buy UiPath licenses and build internally rather than outsource to a managed service provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/togologistics

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Togo