Village of Harrison Hot Springs

What Village of Harrison Hot Springs does

The Village of Harrison Hot Springs is a municipal government entity in British Columbia, Canada, incorporated in May 1949 and operating across just over 5 square kilometres with approximately 1,900 permanent residents and an annual visitor base of approximately 750,000. The municipality delivers a comprehensive portfolio of essential services including Level 4 ultra filtration wastewater treatment, Level II ultra filtration water treatment, Archimedean screw flood protection pumping, emergency management through a partnership with the District of Kent, paid-on-call fire suppression and first responder medical services, bylaw enforcement, building inspections (delegated to Fraser Valley Regional District), solid waste collection via GFL Environmental, snow removal, and parks maintenance. Public-facing facilities include Memorial Hall event venue, a public boat launch with day and annual passes, pay parking across two zones with EV charging stations, the Starlight Skating Rink, public docks, and a float plane dock.

The Village's revenue model is built on compulsory property taxation as the primary funding mechanism (with annual tax notices issued in June and a July 2nd payment deadline), supplemented by annual utility fees for water, sewer, and garbage collection, plus a diverse set of user fees including seasonal pay parking (May 15 to September 15), boat launch passes ($30 day, $180 annual, $575 commercial fleet), Memorial Hall rentals ($400 resident/$750 non-resident per day), outdoor special event fees, inter-municipal business licences ($250/year), and a Memorial Bench programme. The municipality also receives provincial funding through the Resort Municipality Initiative (RMI) to support tourism infrastructure development. Services are delivered via direct-to-counter operations at the Village Office at 495 Hot Springs Road, an online payments portal, the Alertable emergency notification app, and partnerships with Tourism Harrison River Valley for visitor services and BC Transit for Agassiz-Harrison Connector bus service.

The Village's go-to-market posture is fundamentally that of a public-sector service provider with a captive resident customer base and a tourism-dependent discretionary revenue stream. Customer segments include permanent residents (essential services, taxes, utilities), visitors and tourists (pay parking, boat launch, beach amenities, event venues), local businesses (licensing, permits, special event permissions), and partner municipalities including the District of Kent under the Kent-Harrison Joint Emergency Program covering 174 km². Governance is by an elected Mayor and four Councillors serving four-year terms, with operational leadership provided by a Chief Administrative Officer, Corporate Officer, Chief Financial Officer, Director of Operations, Fire Chief, Public Works Supervisor, and Chief Utilities Supervisor.

Name

Village of Harrison Hot Springs

Legal name

Village of Harrison Hot Springs

Website

https://harrisonhotsprings.ca

Company type

Public

Founded year

1949

Operating status

Operating

Headcount range

11–50 employees

Short description

The Village of Harrison Hot Springs is a British Columbia municipal government incorporated in 1949, serving approximately 1,900 permanent residents and 750,000 annual visitors with essential services including water and wastewater treatment, emergency management, public works, parks, pay parking, boat launch, and Memorial Hall rentals funded primarily through property taxation and tourism user fees.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industry

Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Municipal government services
• Water and wastewater treatment
• Public works
• Emergency services
• Recreation facilities

Headquarters

HQ city

Harrison Hot Springs

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Property Taxation: Primary revenue source. Property tax notices mailed in June with July 2nd deadline. Tax rates set annually through Tax Rate Bylaw.
2. Utility Fees: Annual utility fees for residential properties including garbage collection, sewer user/service fees, water user/service fees. Commercial properties billed quarterly.
3. Boat Launch Fees: Day passes ($30), annual passes ($180), commercial fleet passes ($575), additional day parking ($15). Revenue supports Kent Harrison Search and Rescue.
4. Pay Parking: Seasonal pay parking (May 15 - September 15) with hourly rates ($3-$6/hour depending on zone) and daily rates ($25). Helps maintain waterfront, playgrounds and Village amenities.
5. Memorial Hall Rentals: Event venue rental fees: $400/day resident, $750/day non-resident, hourly rates available. Damage deposits apply.
6. Business Licenses: Business licensing and regulation. Inter-Municipal Business Licence (IMBL) costs $250 for calendar year in addition to local licence.
7. Resort Municipality Initiative (RMI) Funding: Provincial funding program for tourism-based municipalities to build tourism infrastructure and deliver visitor experiences. Funds projects for tourism season extension, increased visitation, and sustainability.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

The Village of Harrison Hot Springs is a municipal government that delivers essential local government services to approximately 1,900 permanent residents and up to 750,000 annual visitors. Core offerings include water and wastewater treatment (Level II and Level 4 ultra filtration plants), emergency services (24 paid-on-call firefighters), public works (roads, parks, snow removal), bylaw enforcement, solid waste collection, and tourism-related facilities such as Memorial Hall, public boat launch, Starlight Skating Rink, and seasonal pay parking.

Product overview

Village of Harrison Hot Springs is a municipal government providing comprehensive local government services to approximately 1,900 residents and up to 750,000 annual visitors. The municipal service portfolio includes core government administration (finance, planning, bylaw enforcement), public facilities (Memorial Hall event venue, public boat launch, Starlight Skating Rink), paid parking services, solid waste collection, emergency management, and visitor information services. The municipality operates water and wastewater treatment plants and maintains parks, trails, and beachfront amenities.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Government Services
• Memorial Hall Rental

Quantifiable outcome

• ~750,000 visitors attracted annually to the region
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Kent-Harrison Joint Emergency Program (KHJEP)coreStrategic or Co-development PartnerVillage of Harrison Hot Springs and District of Kent partnership addressing four pillars of emergency management: mitigation, preparedness, response, and recovery. Covers approximately 174 km² with permanent population over 7,500. Jointly fund part-time Emergency Program Coordinator, volunteer Deputy Coordinator, and ESS volunteers.
• Sts'ailescoreStrategic or Co-development PartnerSovereign Coast Salish First Nation whose traditional territory includes Harrison Lake and surrounding region. Co-hosts Sasquatch Days event in June featuring war canoe races, traditional salmon barbeque, and cultural activities. Sts'ailes Xa'xa Temexw includes Harrison Lake, Harrison River, and surrounding lands.
• Fraser Valley Regional District (FVRD)coreImplementation/ SI/ Consulting PartnerVillage is member of Fraser Valley Regional District. FVRD manages animal control/dog licensing, building inspection services for the Village, and operates East Sector Lands recreational site trail system including Spirit Trail.
• Tourism Harrison River ValleycoreGTM or Marketing PartnerOperates visitor centre and Sasquatch museum at 499 Hot Springs Rd. Provides tourism promotion, visitor information services, and coordinates with Village for events and tourism development.
• BC TransitminorChannel Partner/ Reseller/ DistributorProvides Agassiz-Harrison Connector transit service between Agassiz and Harrison Hot Springs. Fraser Valley Express connects Chilliwack, Abbotsford, and Langley. Village Office sells bus passes through UMO app.
• BC Emergency Health Services (BCEHS)coreOthersProvincial ambulance services connected to 911 emergency system. Provides out-of-hospital and inter-hospital health services throughout British Columbia for Village residents and visitors.
• Fraser Valley Regional LibraryminorChannel Partner/ Reseller/ DistributorProvides library services for the Village. District of Kent Public Library located at 7140 Cheam Avenue, Agassiz serves Harrison Hot Springs residents.
• Agassiz-Harrison Community ServicescoreStrategic or Co-development PartnerOffers social services programs including Better at Home (seniors support), Friendly Phone, Senior Peer Support, Income Tax Assistance. Partners with Village on Snow Angels Program.
• Fraser Valley Inter-Municipal Business Licence ProgramminorChannel Partner/ Reseller/ DistributorVillage participates in IMBL program with 11 Fraser Valley municipalities including District of Kent, City of Chilliwack, District of Hope, and others. $250 annual fee for contractors and professionals operating across municipal boundaries.

Scale indicators5 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Town of Canmore: Mountain resort town in Alberta with hot-springs/visitor orientation, comprehensive municipal utilities, and pay-parking/amenity monetization similar to Harrison Hot Springs — a relevant scaled-up comparable.
• Town of Banff: Larger, well-established Canadian resort municipality. Operates the same tourism-municipal model (parks, parking, recreation, utilities) but at much greater scale and budget depth, providing a strategic benchmark.

Direct peers

• Village of Radium Hot Springs: Small BC resort village built around hot springs in the Columbia Valley. Closest functional analogue: small permanent population, tourism-driven revenues, member of the same Resort Municipality Initiative.
• City of Revelstoke: BC mountain resort municipality with strong tourism seasonality, RMI membership and a small permanent tax base supporting visitor-driven amenities — comparable operating model in a different regional context.
• Town of Osoyoos: Small BC resort town with strong tourism seasonality, lake/beach amenities, RMI membership and similar reliance on visitor-driven user fees to supplement a small property-tax base.
• District of Tofino: Small BC coastal resort municipality with extreme seasonal visitor surges, pay-parking and a small permanent tax base — relevant model for managing municipal services under large tourism demand swings.
• District of Kent: Adjacent BC municipality and joint emergency-program partner of Harrison Hot Springs. Directly comparable in scale (~7,500 residents in combined service area), rural-resort character, and reliance on tourism and agricultural economy.
• Town of Gibbsons: Small BC coastal municipality with waterfront amenities, marina/boat-launch operations and a tourism-recreation overlay on a small permanent tax base — a structural peer in municipal service delivery.
• District of Invermere: Small Columbia Valley resort district with lake/beach tourism, RMI funding and a similar small-permanent-population, big-visitor-economy profile to Harrison Hot Springs.

Others

• Resort Municipality Initiative (Province of BC): Provincial funding program of which Harrison is a member; not a competitor but the enabling ecosystem that defines Harrison's funding model and strategic positioning alongside 13 other BC resort municipalities.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC_Zd4kAQgq_46CMrAho7PRg
• LinkedInlinkedin.com/company/vhhs

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village of Harrison Hot Springs