Hartford Medical Group

What Hartford Medical Group does

Hartford HealthCare Medical Group is a regional outpatient healthcare delivery platform operating as the physician practice arm of the Hartford HealthCare system across Connecticut. The organization delivers care through a multi-modal network spanning primary care offices, specialty care facilities across disciplines including orthopedics, cardiology, oncology, gastroenterology, and neurology, urgent care centers, retail walk-in clinics at Walgreens locations, OnMed automated care stations, and 24/7 virtual care delivered via the HHC 24/7 mobile application. Care is supported by a digital infrastructure anchored on MyChart/MyChartPLUS, a secure patient portal providing medical record access, appointment scheduling, provider messaging, and eCheck-in virtual registration functionality.

The technology stack centers on the Epic-based MyChartPLUS portal (Epic's standard patient-facing platform), the proprietary HHC 24/7 virtual care app available on iOS and Android, and integration with the broader Hartford HealthCare digital ecosystem spanning hospitals, behavioral health, rehabilitation, and senior services. Patient acquisition operates on a direct-to-consumer model supported by an inside sales function handling appointment scheduling via dedicated phone lines for primary care (877.707.4442) and specialty care (855.300.6933), supplemented by physician-to-physician referral pipelines and online provider directories.

The revenue model is fee-for-service and contracted care, with the organization participating in most Connecticut insurance and managed care plans. Additional financial assistance programs support patients with medical expense needs. No public pricing is disclosed; revenue is generated across the patient encounter volume distributed across hundreds of locations, with no disclosed enterprise B2B contracts or anchor accounts. Hartford HealthCare Medical Group is a private entity wholly owned by Hartford HealthCare, with no separate funding history, M&A activity, or leadership roster disclosed in the available data.

Name

Hartford Medical Group

Legal name

Hartford HealthCare Medical Group

Website

https://hartfordmedicalgroup.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Hartford HealthCare Medical Group is a Connecticut-based outpatient healthcare delivery platform operating as part of Hartford HealthCare, providing primary, specialty, urgent, retail, and virtual care across hundreds of locations to individual patients throughout the state.

Ownership category

akta.pro rank

Product category

Outpatient Healthcare Services

NAICS

Ambulatory Health Care Services (621), All Other Outpatient Care Centers (621498)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)

akta.pro secondary industries

Urgent Care & On-Demand Virtual Visits (HLALAAAB), Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)

Keywords

• Primary care services
• Specialty medical care
• Urgent care services
• Virtual healthcare
• Outpatient medical services

Headquarters

HQ city

Hartford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Healthcare Services Revenue: Fee-for-service and contracted care revenue from providing outpatient medical services across primary care, specialty care, urgent care, and virtual care. The organization participates in most insurance and managed care plans in Connecticut.
2. Patient Financial Assistance Programs: Financial assistance available for patients who need help with medical expenses, treating patients with compassion from bedside to billing office

Go-to-market motion2 records

Distribution channels6 records

Marketing channels4 records

Core offering

Hartford HealthCare Medical Group is the outpatient physician network of the Hartford HealthCare system, delivering primary care, multi-specialty care, urgent care, walk-in care, same-day care, and 24/7 virtual care to patients across Connecticut through hundreds of physical locations and digital channels. Services are accessed directly by individual patients or via physician referrals and are reimbursed through insurance, managed care, and patient financial assistance.

Product overview

Hartford HealthCare Medical Group operates as a unified healthcare delivery platform offering both in-person and virtual care across Connecticut. The portfolio centers on the HHC 24/7 virtual care app for on-demand telehealth, MyChart/MyChartPLUS patient portal featuring eCheck-in functionality for online registration, and an extensive network of Primary Care and Specialty Care services (including Orthopedics, Cancer Care, Heart & Vascular, Neurology, and more). Care access is provided through multiple channels: Urgent Care centers, Walgreens Walk-In Care locations, and OnMed care stations. The ecosystem is designed to provide coordinated, connected care from routine checkups to complex conditions across hundreds of locations.

Differentiator

Problem solved

Functional benefit

Brands

• MyChartPLUS: Secure online patient portal for accessing medical information, scheduling appointments, and virtual check-in (eCheck-in) functionality
• HHC 24/7
• eCheck-in

Products and services

• Primary Care Comprehensive primary care services delivered in person, including Family Medicine, Internal Medicine, Pediatric Care, and Women's Primary Care. Targets individuals and families seeking routine checkups, preventive care, vaccinations, chronic disease management, and wellness exams across Connecticut.
• Specialty Care Multi-specialty outpatient services across disciplines including Orthopedics, Cancer Care, Digestive Care, Endocrinology, Heart & Vascular Care, Neurology, Surgery, Urology, and Weight Loss. Targets patients requiring specialized expertise and coordinated care across multiple providers.
• Urgent Care Walk-in immediate care for non-life-threatening conditions, available at urgent care centers in Fairfield County and throughout Connecticut. Targets patients needing same-day attention for minor conditions, symptoms, and non-life-threatening situations.
• Walk-In Care at Walgreens Quick, convenient walk-in care for patients 5 years and older with non-life-threatening minor conditions and symptoms, delivered at Walgreens pharmacy locations in partnership with Hartford HealthCare Medical Group.
• HHC 24/7 Virtual Care 24/7 primary and same-day acute care delivered virtually via mobile app or web platform (hhc247.org/app). Targets patients seeking remote access to providers from phone, tablet, or computer without leaving home.
• Same Day Care A range of same-day care options to meet medical needs quickly and efficiently, including in-person and virtual options. Targets patients who need prompt attention for acute but non-emergency issues.
• OnMed Care Stations Automated care stations located near patients that provide convenient access to healthcare consultations through innovative care station technology, offered in partnership with OnMed.

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• WalgreenscoreStrategic or Co-development PartnerHartford HealthCare Medical Group partners with Walgreens to provide quick, convenient walk-in care for minor conditions and symptoms at Walgreens pharmacy locations. Services are available for patients 5 years and older with non-life-threatening conditions.
• OnMedcoreTechnology or IntegrationPartnership with OnMed to provide healthcare at care stations located near patients, offering convenient access to care through innovative care station technology.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Baylor Scott & White Health: Large not-for-profit integrated system with a sizable multi-specialty physician group, urgent care, and virtual care across Texas. Comparable as a system whose medical group functions as a vertically integrated ambulatory and specialty network.
• Northwell Health: Large New York-based integrated health system with a large employed multi-specialty physician group, telehealth platform, and retail/urgent care footprint. Comparable as a regional integrated delivery network anchored by an extensive physician organization.
• Geisinger: Integrated delivery network in Pennsylvania combining hospitals, multi-specialty physician group, telehealth, and value-based care programs. Comparable as a system in which a large employed medical group drives ambulatory, specialty, and virtual care delivery.
• Hackensack Meridian Health: Large New Jersey-based integrated delivery network with an extensive employed physician group, urgent care, and virtual care offerings. Comparable as a large regional system built around a multi-specialty physician network.
• Atrium Health: Large regional integrated delivery network with a multi-specialty physician group, urgent care, virtual care, and hospital services. Comparable as a system where a large employed medical group provides coordinated ambulatory and specialty care across a multi-state footprint.
• NewYork-Presbyterian: Major academic integrated system in New York with a substantial multi-specialty physician network, telehealth, and ambulatory services. Comparable as a high-scale integrated delivery organization anchored by an employed medical group and digital patient tools.
• Mass General Brigham: Large integrated academic health system in Massachusetts with an extensive multi-specialty physician network, telehealth, urgent care, and hospital operations. Comparable as a high-scale integrated delivery network anchored by an employed physician group.

Direct peers

• Yale New Haven Health: Largest integrated health system in Connecticut and direct in-state competitor. Operates a comparable multi-specialty physician network, hospital network, urgent care, and virtual care services, serving the same Connecticut patient population that Hartford HealthCare Medical Group targets.
• Trinity Health of New England: Integrated Catholic health system with hospitals and physician group operations across Connecticut. Directly competes with Hartford HealthCare Medical Group for primary care, specialty care, and ambulatory patients in overlapping Connecticut markets.

Regional players

• Nuvance Health: Regional health system operating hospitals and multi-specialty physician practices spanning parts of western Connecticut and adjacent New York. Comparable as a multi-specialty physician network competitor in Connecticut-adjacent markets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hartford-medical-group

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hartford Medical Group