Healthcare Logistics New Zealand

What Healthcare Logistics New Zealand does

Healthcare Logistics New Zealand (HCL) is a specialised 3PL/4PL healthcare contract logistics provider headquartered in Auckland, operating as a wholly-owned subsidiary of EBOS Group Ltd, the largest and most diversified Australasian healthcare distributor (NZD $12.2 billion annual revenue, 5,000+ employees, 108 locations across Australia, New Zealand, and Southeast Asia). Founded in 2004, HCL has operated within the New Zealand healthcare market for over 20 years, serving pharmaceutical principals, wholesalers, pharmacies, clinics, laboratories, and government health agencies including Health NZ and the Ministry of Health. The company maintains a team of approximately 29-35 professionals across customer service, commercial relationship management, principal services, claims, shipments, operations, quality, and IT functions.

HCL's core offering is an integrated 3PL and 4PL service menu covering inward goods handling, ambient and temperature-controlled storage (15-25°C), cold chain management (2-8°C and below -20°C), GMP-approved secondary packaging compliant with Ministry of Health standards, pick/pack/dispatch, clinical trials logistics support, customs clearance, import GST handling, registration sponsorship, freight management, electronic ordering portals, and inventory reporting with batch and expiry tracking. The underlying technology platform is anchored on SAP ERP integrated with a Warehouse Management System, supported by dedicated controlled medicines security infrastructure, dangerous goods storage areas, and MPI-licensed transitional facilities that enable direct sea container transfers from the wharf. Quality systems are certified to ISO 9001, ISO 13485, ISO 14001, and the NZ Code of Good Manufacturing Practice.

Revenue is generated through B2B service fees based on storage volume, transaction volume, and contracted service agreements with pharmaceutical principals and healthcare organisations; pricing is quote-based and not publicly disclosed. Go-to-market relies on a dedicated commercial relationship management team of six named professionals engaging enterprise customers directly, supplemented by self-serve online ordering portals. HCL's most prominent commercial engagements include national COVID-19 vaccine rollout support, PPE deployment coordination with Health NZ, and ongoing management of critical medical portfolios for the Ministry of Health. The company operates exclusively within New Zealand under the EBOS Group Healthcare division umbrella, with trans-Tasman coordination overseen by the Executive General Manager.

Name

Healthcare Logistics New Zealand

Legal name

Healthcare Logistics New Zealand

Website

https://hcl.co.nz

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Healthcare Logistics New Zealand is a specialised 3PL/4PL healthcare contract logistics provider serving pharmaceutical principals and New Zealand government health agencies. It offers GMP-compliant warehousing, cold chain storage, secondary packaging, and clinical trial logistics under EBOS Group.

Ownership category

akta.pro rank

Product category

Healthcare Logistics Services

NAICS

Refrigerated Warehousing and Storage (493120), Drugs and Druggists' Sundries Merchant Wholesalers (42421), Warehousing and Storage (493)

SIC

Wholesale-Drugs, Proprietaries & Druggists' Sundries (5122), Public Warehousing & Storage (4220)

akta.pro industry

PRIMARYTLAIALAC

Pharmaceuticals & Biopharma

Transportation & Logistics/Third-Party & Fourth-Party Logistics (3PL/4PL) / Contract Logistics/Industry-Specific Contract Logistics (Automotive, Pharma, Retail, Aerospace, etc.)

SECONDARYTLAIAIAA

Pharmaceutical & Biopharma Cold Chain Logistics (2–8°C, CRT, GDP)

Transportation & Logistics/Third-Party & Fourth-Party Logistics (3PL/4PL) / Contract Logistics/Cold Chain 3PL (Temperature-Controlled Logistics)

SECONDARYTLAIACAD

Pharmaceutical & Life Sciences Warehousing (GDP-Compliant)

Transportation & Logistics/Third-Party & Fourth-Party Logistics (3PL/4PL) / Contract Logistics/Warehousing Operations & Contract Storage (Dedicated/Shared)

SECONDARYTLAIAIAC

Clinical Trials & Investigational Product (IP) Cold Chain Logistics

Transportation & Logistics/Third-Party & Fourth-Party Logistics (3PL/4PL) / Contract Logistics/Cold Chain 3PL (Temperature-Controlled Logistics)

SECONDARYTLAIAGAI

Pharmaceutical & Medical Device Packaging (GMP, Tamper-Evident, Cold-Chain Packs)

Transportation & Logistics/Third-Party & Fourth-Party Logistics (3PL/4PL) / Contract Logistics/Packaging, Repackaging & Co-Packing Services

SECONDARYHLAIAJAL

Third-Party Logistics (3PL) & Warehousing for Pharmaceuticals

Healthcare & Life Sciences/Pharmaceuticals/Pharmaceutical Distribution & Wholesaling

Keywords

• Healthcare logistics services
• Pharmaceutical distribution
• Cold chain management
• Medical warehousing
• Contract logistics

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. 3PL/4PL Healthcare Logistics Services: Third-party and fourth-party logistics provider offering warehousing, storage, pick-pack-dispatch, cold chain, freight management, customs clearance, clinical trials support, and secondary packaging services to pharmaceutical principals and healthcare companies. Revenue generated through service fees based on storage volume, transaction volume, and contracted service agreements.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Healthcare Logistics New Zealand is a specialized 3PL and 4PL healthcare distribution provider offering end-to-end pharmaceutical supply chain solutions including temperature-controlled warehousing (ambient 15-25°C, refrigerated 2-8°C, frozen below -20°C), pick-pack-dispatch, GMP-approved secondary packaging, cold chain management, freight forwarding, customs clearance, clinical trials support, and inventory management with batch and expiry tracking. Services are delivered through SAP ERP and WMS systems with online ordering portals, serving pharmaceutical principals, government health agencies, wholesalers, pharmacies, clinics, and laboratories across New Zealand under ISO 9001, ISO 13485, ISO 14001, and NZ Code of Good Manufacturing Practice certifications.

Product overview

Healthcare Logistics New Zealand (HCL) operates as a unified 3PL and 4PL healthcare distribution platform offering comprehensive supply chain solutions. The core offerings consist of 3PL Services (inward goods, temperature-controlled storage, pick/pack/dispatch, cold chain management, and secondary packaging) and 4PL Services (order entry, customer support, freight management, electronic ordering portals, inventory management with batch/expiry reporting, customs clearance, clinical trials support, and registration sponsorship). These services are designed to work together as an integrated healthcare supply chain solution, backed by over 20 years of industry experience and parent company EBOS Group's infrastructure.

Differentiator

Problem solved

Functional benefit

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• EBOS GroupcoreStrategic or Co-development PartnerHealthcare Logistics is a division of EBOS Group, the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. EBOS Group generates $12.2 billion in revenue annually with over 5,000 employees in 108 locations across Australia, New Zealand, and Southeast Asia. EBOS Group is publicly listed on the NZ and Australian stock exchanges. Healthcare Logistics leverages EBOS Group's infrastructure, technology investments, and scale to strengthen supply chain efficiencies.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Mainfreight: NZ-founded freight and logistics group with ANZ, US, and European operations and a healthcare vertical offering temperature-controlled distribution and warehousing. Competes for similar pharma principal contracts in NZ though with broader supply-chain breadth.
• Zuellig Pharma: Major Asian pharmaceutical distribution and healthcare logistics group operating across Southeast Asia with cold chain, warehousing, and clinical trial services. Comparable in healthcare-specialised contract logistics though concentrated in different Asian markets.
• DKSH Healthcare: Market expansion services company with a major Healthcare division across Asia-Pacific, offering regulatory, distribution, and logistics services to pharma principals. Comparable in regulatory and market-entry support function but focused on Asian emerging markets rather than NZ.

Broad incumbents

• Toll Group: Asia-Pacific contract logistics operator with a dedicated healthcare and life sciences division offering temperature-controlled warehousing, cold chain, and clinical trial logistics. Operates at much larger scale than HCL across ANZ and Asia, with broader multimodal capability.
• Cardinal Health (Healthcare Logistics): US-headquartered healthcare services giant with a medical product distribution and global logistics solutions business. Comparable as a healthcare-specialised logistics provider, though primarily serving the North American market rather than APAC.
• CEVA Logistics: Global 3PL with a Healthcare sector offering temperature-controlled storage, cold chain distribution, and clinical trial support across APAC. Provides scale advantages for multinational principals that HCL cannot match in cross-border work.
• DHL Supply Chain (Life Sciences & Healthcare): Global contract logistics leader with a dedicated Life Sciences & Healthcare vertical offering GDP-compliant warehousing, cold chain, clinical trial logistics, and 4PL services. Operates across APAC and competes for multinational pharma principals that HCL also serves.

Direct peers

• Healthcare Logistics Australia: Sister division of HCL NZ within EBOS Group, offering the same 3PL/4PL healthcare logistics, cold chain, and GMP packaging services to pharmaceutical principals in Australia. Operates under shared parent governance and overlapping service catalog.
• Sigma Healthcare: Australian pharmaceutical wholesale and distribution company serving community pharmacies and hospitals. While more retail-pharmacy focused than HCL's contract logistics, Sigma competes for some of the same pharmaceutical principal relationships in the ANZ region.
• Symbion: EBOS Group's Australian pharmaceutical wholesale and distribution business. While more wholesale-focused than HCL's pure contract logistics model, Symbion serves overlapping pharmaceutical principals and operates in adjacent supply-chain services across the same parent ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/healthcare-logistics-new-zealand

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthcare Logistics New Zealand