Helfende Hände

What Helfende Hände does

Helfende Hände GmbH (legal name: Kranken- & Altenpflege Helfende Hände GmbH) is a privately-held ambulatory nursing and elderly care provider headquartered in Voerde, Germany, serving the greater Voerde and Dinslaken area in North Rhine-Westphalia. Founded in 1998 and under current ownership since 2010 (Sanetra Benninghoff and Davina Junge), the company employs a team of 45 nursing staff delivering in-home care services to elderly and care-dependent individuals.

The company's core service portfolio spans five lines: (1) Grund- und Behandlungspflege (basic and medical treatment care prescribed by physicians under §37 SGB V), (2) Hauswirtschaftliche Versorgung (household support), (3) Urlaubs-/ Verhinderungspflege (respite and substitute care for family caregivers), (4) Entlastungsleistung (caregiver relief services under §45b SGB XI providing up to EUR 125 monthly), and (5) Beratung (statutory consultation visits under §37.3 SGB XI). All services are delivered directly at patients' homes by the company's own staff; there is no proprietary technology platform — operations rely on traditional in-person care delivery. The company operates under a licensed care provider framework supervised by the Gesundheitsamt Kreis Wesel and is registered as a GmbH with Amtsgericht Duisburg (HRB 22013).

The business model is fundamentally subscription-style recurring revenue: most services are reimbursed by German statutory health insurance (Krankenkasse) and long-term care insurance (Pflegekasse), with self-pay available for services outside statutory coverage. Customers are individual elderly patients with recognized Pflegegrade (care levels 1-5), Pflegegeldbezieher (care allowance recipients requiring statutory consultation), and family caregivers needing respite. Marketing is minimal and localized, relying on healthcare system referrals, the company website, phone/email contact, and word-of-mouth.

Name

Helfende Hände

Legal name

Kranken- & Altenpflege Helfende Hände GmbH

Website

https://helfende-haende-pflegedienst.de

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Helfende Hände GmbH is a privately-held ambulatory nursing and elderly home care provider in Voerde, Germany, employing 45 nursing staff to deliver in-home basic care, medical treatment, respite, and household services to elderly residents of the Voerde and Dinslaken area under German statutory insurance reimbursement.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Ambulatory Health Care Services (621)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Chronic Care & Complex Care Management (HSABAIAD)

akta.pro secondary industries

In-Home Respite Care (Hourly/Short-Shift) (HSABAGAA), Live-In Respite Care (Multi-Day) (HSABAGAC), Respite In-Home Care (Short-Term Relief) (HLADAGAH)

Keywords

• Home nursing care
• Ambulatory care services
• Elderly care
• Respite care services
• Household care support

Headquarters

HQ city

Voerde

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Ambulatory Nursing Services: Services covered by German health insurance (Krankenkasse) and long-term care insurance (Pflegekasse). Treatment care (§37 SGB V) is prescribed by doctors and covered by health insurance. Basic care and support services are covered by long-term care insurance. Self-pay options exist for services beyond insurance coverage.
2. Betreuungs- und Entlastungsleistungen (§45b SGB XI): Monthly allowance of up to 125 EUR per month for care recipients with recognized care levels. These services are directly applied for household and care services rather than paid out to the patient.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Ambulatory nursing and elderly care services delivered to patients in their homes in the Voerde and Dinslaken area of North Rhine-Westphalia, Germany. The company provides basic and medical treatment care, household support, respite and holiday replacement care, additional relief benefits, and consultation visits under Germany's long-term care insurance framework.

Product overview

Helfende Hände GmbH is a home healthcare and nursing service provider offering a unified portfolio of ambulatory care services. The core offerings include Grund- und Behandlungspflege (basic and medical treatment care), Hauswirtschaftliche Versorgung (household management), Urlaubs- und Verhinderungspflege (respite/substitute care), and Entlastungsleistung (caregiver relief services), all delivered by a team of 45 care workers in patients' homes. Supplementary consulting services support families navigating care requirements. These services are designed to enable elderly and infirm individuals to remain in their familiar home environment rather than relocating to institutional care facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Basic and Medical Treatment Care (Grund- und Behandlungspflege) Core home nursing service providing basic personal care and medical treatment to patients in their homes in the Voerde and Dinslaken region. Delivered by a team of 45 qualified nursing staff.
• Household Care Support (Hauswirtschaftliche Versorgung) Domestic and household assistance for patients receiving home care, covering everyday living support alongside medical and personal care.
• Respite and Holiday Replacement Care (Urlaubs- und Verhinderungspflege) Short-term replacement care provided to family caregivers during vacations, illness, or other absences, ensuring continuous care for the patient in the home.
• Relief Services (Entlastungsleistung) Additional relief services aimed at supporting care recipients and their families under the German long-term care insurance benefit framework.
• Care Consultation (Beratung) Personal care consultation visits to advise patients and families on available long-term care insurance benefits and care options.

Quantifiable outcome

• Full cost coverage for consultation visits by Pflegekasse
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Bayada Home Health Care: Large U.S.-headquartered home health and personal care provider delivering skilled nursing and assistive services to adults and seniors in their homes. Comparable to Helfende Hände on home-based service delivery, nursing-led care, and recurring insurance reimbursement.
• Aveanna Healthcare: Public, PE-influenced U.S. home health and private-duty nursing provider delivering skilled care to medically complex and elderly patients in their homes. Comparable on nursing-led in-home care, recurring reimbursement, and private-duty/medical treatment care mix.
• Compassus: U.S. home health, hospice, and palliative care provider operating across multiple states. Comparable on the in-home skilled nursing and personal care service model, the recurring insurance-reimbursement revenue structure, and the elderly patient focus.
• Home Instead: Global franchised in-home senior care provider with operations in Germany, delivering personal care, companionship, and respite services to elderly clients in their homes. Closely comparable on service model, customer segment, and direct-to-consumer delivery.
• Help at Home: PE-sponsored (Centerbridge) U.S. provider of in-home personal care services to Medicaid and senior populations. Highly comparable on operating model (in-home, recurring, insurance-reimbursed caregiver visits) and on PE exposure in home care.

Broad incumbents

• BrightSpring Health Services: KKR-backed provider of home- and community-based health services including home health, hospice, and personal care across the U.S. Comparable as a diversified, scaled home/community care platform serving aging and complex-needs populations.

Regional players

• Korian Deutschland: German arm of European senior care operator Korian, operating residential care, assisted living, and home care services across Germany. Comparable as a competitor for in-home care patients in North Rhine-Westphalia and on reimbursement framework (SGB XI / SGB V).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/helfende-h%C3%A4nde

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Helfende Hände