HelloPhysio Pte Ltd

What HelloPhysio Pte Ltd does

HelloPhysio Pte. Ltd. is a privately held physiotherapy clinic headquartered in Singapore, founded in 2019 and operating two central-Singapore locations — Wisma Atria on Orchard Road and Raffles Hotel Arcade on North Bridge Road. The clinic delivers evidence-based physiotherapy services to three primary patient segments: athletes and active individuals (sports injuries, overuse conditions, return-to-sport), post-surgical patients (ACL reconstruction, meniscus repair, rotator cuff repair, total joint replacement), and individuals with chronic musculoskeletal conditions (chronic back pain, frozen shoulder, plantar fasciitis, tendinopathies), plus a smaller pediatric stream. All clinical care is delivered by AHPC-registered senior physiotherapists led by founding physiotherapist Jenny Huang, with a claimed 75+ years of combined clinical experience across the team.

The clinic's core service portfolio combines manual therapy and tailored exercise programmes with an unusually broad stack of advanced rehabilitation modalities — INDIBA Activ Radiofrequency at 448 kHz, Storz Medical modular radial and focused Extracorporeal Shockwave Therapy, the Storz Medical MAGNETOLITH EMTT (Extracorporeal Magnetotransduction Therapy, where HelloPhysio is the first physiotherapy clinic in Singapore to offer it), LightStim Red Light Therapy (photobiomodulation), Dry Needling, Lymphatic Drainage, Craniosacral Therapy, Clinical Pilates, and the LightSpeed Lift bodyweight training system. Supporting operational infrastructure includes the Cliniko clinic management and patient-record platform, WhatsApp-based patient communication, and payment acceptance via cash, credit card, PayNow, and Apple Pay.

Revenue is generated almost entirely through fee-for-service physiotherapy sessions billed on a pay-as-you-go basis (with GST-inclusive session rates quoted on request rather than publicly listed, plus possible weekend surcharges and per-modality add-ons), supplemented by ancillary in-clinic retail of home sports rehab equipment (Theragun and FlexBeam devices). The clinic operates on a direct-to-consumer go-to-market with no doctor's referral required, capturing demand through multiple booking channels (phone, WhatsApp, email, website form) across both locations, and supporting lead generation through content marketing (SEO-optimised blog and condition pages), earned media (The Straits Times, CNA, RunMagazine, JustRunLah), Google reviews (5.0 rating), and founder-driven brand ambassador partnerships with New Balance, Garmin, Theragun, Jabra, Gatorade, Compressport, and EloWater.

Name

HelloPhysio Pte Ltd

Legal name

HelloPhysio Pte. Ltd.

Website

https://hellophysio.sg

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

HelloPhysio is a privately held, two-location Singapore physiotherapy clinic offering evidence-based musculoskeletal, sports, post-surgical, and chronic-pain treatment, delivered by AHPC-registered senior physiotherapists using advanced modalities such as EMTT, shockwave, INDIBA radiofrequency, and red light therapy.

Ownership category

akta.pro rank

Product category

Physiotherapy and Sports Rehabilitation Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Ambulatory Health Care Services (621), Offices of Other Health Practitioners (6213)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHSADAAAK

Rehabilitation Return-to-Exercise Training (Non-Clinical)

Home & Personal Services/Fitness, Wellness & Personal Training/Personal Training (In-Person & Virtual)

SECONDARYHSALAEAO

Medical/Therapeutic Massage (Rehab/Pain Management)

Home & Personal Services/Personal Care & Beauty Services/Massage Therapy Services

SECONDARYHLAHAMAG

Rehabilitation Therapy Equipment (PT/OT Modalities, Exercise & Balance Devices)

Healthcare & Life Sciences/Medical Devices & Diagnostics/Rehabilitation & Mobility Aids (DME)

Keywords

• Sports physiotherapy services
• Post-surgical rehabilitation
• Musculoskeletal pain treatment
• Clinical pilates therapy
• Manual therapy clinic

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Physiotherapy Consultation and Treatment Sessions: Revenue primarily generated through fee-for-service physiotherapy sessions. Services include initial physiotherapy consultation, sports injury treatment, post-surgery rehabilitation, clinical Pilates, sports massage therapy, and various modality-based treatments. Session rates are inclusive of prevailing GST. Weekend surcharges may apply to weekend appointments. Prices are quoted upon request or at time of booking — not publicly disclosed on website.
2. Adjunctive Modality Treatments: Additional charges may apply for adjunctive modalities such as Shockwave Therapy, INDIBA, or EMTT where assessed by the physiotherapist as clinically appropriate. Use of any modality depends on clinical assessment and is not guaranteed in every session.
3. Sports Rehab Equipment Retail: HelloPhysio retails home sports rehab equipment including Theragun products (Wave Duo, Wave Solo, Wave Roller, Pro, mini) and FlexBeam Red Light Therapy devices. These are sold directly to patients at the clinic as holiday gifts or recommended home use items.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

HelloPhysio is a private physiotherapy clinic in Singapore that delivers evidence-based physiotherapy for musculoskeletal pain, sports injuries, post-surgical rehabilitation, and chronic conditions. Its offering combines manual therapy, tailored exercise programs, Clinical Pilates, and sports massage with advanced rehabilitation technologies including INDIBA Radiofrequency, EMTT MAGNETOLITH, Shockwave Therapy, Red Light Therapy, Dry Needling, Lymphatic Drainage, and Craniosacral Therapy. The clinic operates two Singapore locations (Wisma Atria on Orchard Road and Raffles Hotel Arcade on North Bridge Road) and also retails home sports rehab equipment such as Theragun and FlexBeam devices.

Product overview

HelloPhysio Pte Ltd is a private physiotherapy clinic in Singapore offering a unified service portfolio centered on evidence-based physiotherapy for musculoskeletal pain, sports injuries, post-surgical rehabilitation, and chronic conditions. The offering combines core therapeutic services (Sports Physiotherapy, Post-Surgical Physiotherapy, Clinical Pilates, Sports Massage, Pain Relief, and Pediatric Physiotherapy) with advanced adjunctive modalities (INDIBA Radiofrequency Therapy, EMTT, Shockwave Therapy, Red Light Therapy, Dry Needling, Lymphatic Drainage, and Craniosacral Therapy). The clinic operates at two Central Singapore locations and delivers treatment plans incorporating manual therapy, tailored exercise programs, and rehabilitation technologies, supported by AHPC-registered senior physiotherapists.

Differentiator

Problem solved

Functional benefit

Products and services

• Sports Physiotherapy Specialized physiotherapy for athletes and active individuals, treating sports injuries such as running injuries, ankle sprains, tendon and knee problems, shoulder injuries, and muscle strains. Includes return-to-sport assessment, injury prevention programmes, prehab, and performance optimisation.
• Post-Surgical Physiotherapy Rehabilitation service following orthopedic procedures including ACL reconstruction, meniscus repair, rotator cuff repair, shoulder and ankle procedures, hip and knee replacements, cervical decompression, and fracture fixation. Delivered in close coordination with the referring surgeon and post-operative protocols.
• Clinical Pilates Specialized Pilates training with patient-specific goals focused on postural control, scapular stability, core strengthening, and functional rehabilitation. Prescribed by physiotherapists as part of comprehensive rehabilitation plans rather than a traditional group Pilates class.
• Sports Massage Therapeutic massage using deep tissue work, trigger point therapy, and deep-assisted stretching techniques to address muscular tension, soft tissue injuries, and sports-related conditions.
• Pain Relief Treatment Comprehensive pain management program combining manual therapy, targeted exercises, and advanced modalities to address musculoskeletal pain conditions such as chronic back pain, frozen shoulder, and joint disorders.
• Pediatric Physiotherapy Specialized physiotherapy services for children and young patients addressing developmental conditions, musculoskeletal issues, and movement-related concerns with age-appropriate assessment and treatment protocols.
• INDIBA Radiofrequency Therapy Non-invasive radiofrequency therapy at 448 kHz that stimulates cellular activity, increases blood flow, reduces inflammation, and promotes tissue healing and regeneration. Used alongside manual therapy and exercise prescriptions.
• EMTT (Extracorporeal Magnetotransduction Therapy) Advanced electromagnetic therapy by Storz Medical that generates pulses penetrating up to 18 cm deep to stimulate healing of bone, tendon, muscle, nerve, and ligament disorders. Sessions typically run 5-20 minutes with 6-8 sessions per treatment course.
• Shockwave Therapy Extracorporeal shockwave therapy using Storz Medical's modular radial and focused systems to deliver high-energy acoustic waves that promote neovascularisation, collagen remodelling, break down scar tissue and calcifications, and desensitise pain receptors. Applied to treat Achilles tendinopathy, calcific tendonitis, epicondylitis, patellar tendonitis, plantar fasciitis, tibial stress syndrome, and trigger points.
• Red Light Therapy (Photobiomodulation) Photobiomodulation therapy using infrared and near-infrared light (via the LightStim MultiWave bed in-clinic) to penetrate skin and work at cellular level, enhancing mitochondrial function, boosting ATP energy production, accelerating collagen synthesis, stimulating blood flow, and reducing pain and inflammation.
• Dry Needling Therapy using thin monofilament needles to create microtears and induce myofascial release, triggering the body's natural immune response and promoting blood flow to injury sites.
• Lymphatic Drainage Massage Specialized massage technique to stimulate lymph nodes, redirect lymphatic fluid, and increase rhythmic contractions of lymph vessels to reduce post-surgical edema and inflammation.
• Craniosacral Therapy Gentle manual therapy technique focusing on the craniosacral system to release restrictions and improve function.

Quantifiable outcome

• Most patients begin to see significant improvements within the first session (frozen shoulder context)
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• New BalancecoreGTM or Marketing PartnerJenny Huang, founding and senior physiotherapist of HelloPhysio, serves as a New Balance brand ambassador. This ambassador relationship positions HelloPhysio within the running community and provides cross-promotional opportunities. The partnership includes joint campaigns such as the HelloPhysio x New Balance FuelCell Prism giveaway, and reinforces HelloPhysio's positioning as the physiotherapy clinic of choice for serious runners.
• GarminminorGTM or Marketing PartnerJenny Huang serves as a Garmin ambassador, leveraging wearable technology for running analytics and injury monitoring. Garmin's GPS and performance tracking devices complement HelloPhysio's sports physiotherapy services, with mutual brand reinforcement within the fitness and endurance community.
• TheragunminorGTM or Marketing PartnerJenny Huang serves as a Theragun brand ambassador. HelloPhysio uses Theragun Pro in clinic and recommends Theragun devices (Wave Duo, Wave Solo, Wave Roller, Pro, mini) for home use. The ambassador relationship includes equipment recommendations in articles and social media, with HelloPhysio retailing Theragun products.
• JabraminorGTM or Marketing PartnerJenny Huang is a Jabra ambassador. Jabra audio and communication devices support performance coaching and telehealth communications, complementing HelloPhysio's clinic and remote patient engagement capabilities.
• GatorademinorGTM or Marketing PartnerJenny Huang is a Gatorade ambassador, positioning HelloPhysio within sports nutrition and hydration for athletic performance and recovery. Reinforces HelloPhysio's holistic sports rehabilitation positioning.
• CompressportminorGTM or Marketing PartnerJenny Huang is a Compressport ambassador. Compressport produces compression wear for sports performance and recovery, aligning with HelloPhysio's injury prevention and sports recovery service offerings.
• EloWaterminorGTM or Marketing PartnerJenny Huang is an EloWater ambassador. EloWater produces electrolyte/hydration products for athletic performance. Supports HelloPhysio's positioning within the sports wellness ecosystem.
• Storz MedicalcoreTechnology or IntegrationHelloPhysio uses Storz Medical's modular radial and focused Extracorporeal Shockwave Therapy systems and the MAGNETOLITH EMTT device (Extracorporeal Magnetotransduction Therapy). Storz Medical is a Swiss company that develops and manufactures advanced non-invasive medical technology. HelloPhysio is the first physiotherapy clinic in Singapore to offer EMTT in combination with shockwave therapy.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Physio Down Under: Singapore physiotherapy clinic specializing in sports injuries, manual therapy, and post-operative rehab. Closely overlapping service mix and direct-to-consumer positioning in the Singapore market.
• Kinesis Physiotherapy & Rehab: Singapore physiotherapy practice offering sports, orthopedic, and post-surgical rehabilitation with advanced modalities. Competes for the same AHPC-registered, premium-tier patient base.
• Performance Sports Therapy: Singapore clinic focused on sports injury rehab and performance physiotherapy for athletes. Overlaps with HelloPhysio's athlete and return-to-sport segments.
• Rapid Physiocare: Singapore physiotherapy chain providing sports, orthopedic, and post-surgical rehabilitation across multiple locations. Competes on convenience and breadth of clinic locations.
• Core Concepts Physiotherapy: Multi-location physiotherapy group in Singapore offering sports, musculoskeletal, and post-surgical rehab. Directly competes with HelloPhysio on the same athlete and chronic-pain segments in central Singapore.
• City Osteopathy & Physiotherapy: Central Singapore clinic delivering physiotherapy and osteopathy for musculoskeletal pain and sports injuries. Comparable in scope, pricing opacity, and central-district catchment.
• The Rehab Lab Singapore: Sports and musculoskeletal physiotherapy clinic in Singapore with an evidence-based, modality-augmented approach. Direct competitor for active-individual and post-surgical patients.
• Therapy Alliance Singapore: Multi-disciplinary therapy practice in Singapore offering physiotherapy alongside other rehab services. Competes for central-Singapore musculoskeletal patients.

Others

• INDIBA: Spanish manufacturer of the 448 kHz radiofrequency technology used by HelloPhysio. A key technology supplier whose commercial distribution enables replication of HelloPhysio's modality stack by competitors.
• Storz Medical: Swiss manufacturer of the MAGNETOLITH EMTT and Shockwave systems deployed by HelloPhysio. Strategic technology partner and a vector through which competitors can acquire the same equipment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HelloPhysioSingapore
• LinkedInlinkedin.com/company/hellophysiosg
• Instagraminstagram.com/hellophysiosg

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HelloPhysio Pte Ltd