Lokaal bestuur Hemiksem

What Lokaal bestuur Hemiksem does

Lokaal Bestuur Hemiksem is the local municipal government (gemeente) of Hemiksem, a small municipality in the Rupel region of Antwerp Province, Flemish Region, Belgium. It delivers mandated public services to roughly 11,000 residents through a centralized Administrative Center at Sint-Bernardusabdij, an e-Loket digital portal, online appointment booking, and an AI chatbot named "Hemix" (powered by Flowise). Service operations span civil registry (Burgerzaken), social welfare (OCMW, integrated into the municipality since January 2019), financial administration, environmental and mobility services, urban planning, waste management, and a complaint/reporting system (Meldpunt). The municipality also operates social infrastructure including two municipal primary schools (GBS Het Klaverbos with capacity for 480 students and GBS De Regenboog), a residential care center for seniors (WZC Hoghe Cluyse), after-school care (BOA), the Huis van het Kind family support center, and a municipal warehouse for technical services.

The governing coalition is led by Mayor Jenne Meyvis (CD&V-Groen-Anders.) with five aldermen and a General Director (Dominique Buytaert), supported by a workforce of 28 listed employees. Funding derives from municipal taxes and levies, government grants, administrative fees for documents and permits, social services subsidies, education funding, and modest revenue from municipal product sales (e.g., GFT containers). The website runs on the icordis platform from LCP nv, with Mijn Burgerprofiel integration for citizen SSO, and is partially WCAG 2.1 AA and GDPR compliant.

The municipality participates in inter-municipal joint arrangements for shared services: IVEBICA (library, culture, and Academy for Music and Speech with Schelle and Niel), DOK~3 (swimming pool shared with Aartselaar), and Lokale Politiezone Rupel (police zone covering Hemiksem, Boom, and Rumst). Distribution reaches citizens through the website, social media (Facebook, Instagram, LinkedIn), email newsletters, physical service points, and AI-assisted chat. As a public administrative body, Lokaal Bestuur Hemiksem has no private shareholders, is not subject to typical commercial financing, and operates under statutory rather than competitive dynamics.

Name

Lokaal bestuur Hemiksem

Legal name

Lokaal Bestuur Hemiksem

Website

https://hemiksem.be

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Lokaal Bestuur Hemiksem is the local municipal government of Hemiksem, Belgium (Flemish Region, Antwerp Province), delivering mandated public services including civil registry, social welfare, education, senior care, and infrastructure to the municipality's residents and businesses through a centralized Administration Center, digital portals, and AI-assisted chatbots.

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Other General Government Support (92119), Administration of Air and Water Resource and Solid Waste Management Programs (924110), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Sanitary Services (4950), Services-Management Services (8741)

akta.pro industry

PRIMARYBPAIACAA

Mayor/City Manager & General Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYEDADABAD

Local Education Authorities & Municipal Education Offices

Education/Education Administration, Accreditation & Policy/School Districts, Local Education Authorities & Boards

SECONDARYHLAJAAAC

City/Municipal Public Health Departments

Healthcare & Life Sciences/Public Health, Government & Regulators/Public Health Agencies & Health Departments

Keywords

• Municipal administration
• Public administration services
• Local government services
• Civic services
• Social welfare services

Headquarters

HQ city

Hemiksem

HQ country

Belgium

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Taxes and Levies: Revenue from local taxes including property taxes, vehicle taxes, and various municipal levies collected from residents and businesses.
2. Administrative Fees: Fees for administrative services such as document issuance (passports, civil status documents), permits, and certificates.
3. Social Services Revenue: Government subsidies and allocations for OCMW/Social Services operations including care for seniors, welfare support, and social assistance.
4. Education Funding: Government funding for municipal schools including GBS Het Klaverbos and GBS De Regenboog, with some parent contributions.
5. Sale of Municipal Products: Sale of municipal products including GFT containers (120L €25, 40L €25), compost containers (€11.20) at the municipal warehouse.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Lokaal bestuur Hemiksem provides statutory local government services to residents and businesses of Hemiksem, Belgium, including civil administration (identity documents, certificates, permits), social welfare (former OCMW services integrated since 2019), education administration, urban planning, infrastructure maintenance, cultural programming, waste management, and public safety. The organization employs 28 staff and serves as the sole provider of municipal governance within its territorial jurisdiction, supported by a digital platform built on icordis with an AI chatbot named "Hemix."

Product overview

Lokaal Bestuur Hemiksem operates a comprehensive municipal services platform that combines a citizen-facing website with multiple service offerings. The core digital infrastructure includes the e-Loket for online administrative requests, an online appointment booking system, and an AI chatbot assistant called Hemix. The municipality provides education through two municipal primary schools (Het Klaverbos and De Regenboog) plus a shared Academy for Music and Speech via IVEBICA. Family and childcare services include the Huis van het Kind (family support center), Buitenschoolse opvang (after-school care), and vacation camps. Senior care is provided through WZC Hoghe Cluyse residential care center. Leisure facilities include the inter-municipal DOK~3 swimming pool, with cultural services managed through IVEBICA. The municipality also operates waste collection services (including a recycling park), manages infrastructure and mobility, and provides social welfare services through the OCMW.

Differentiator

Problem solved

Functional benefit

Brands

• IVEBICA: Intergemeentelijke vereniging voor bibliotheek, cultuur en academie
• DOK~3

Products and services

• Civil Affairs and Identity Documentation Services Issuance of identity cards, passports, certificates, population registration, and other civil-status documents for Hemiksem residents.
• Social Welfare Services (OCMW) Public social welfare support, financial assistance, and social services formerly delivered by the OCMW, now integrated into the municipal administration for Hemiksem residents.
• Education Administration Services Administration of municipal education including school registration, enrollment, and educational policy support for residents and families.
• Urban Planning and Infrastructure Services Local urban planning, building permits, public infrastructure maintenance, and development oversight for the Hemiksem territory.
• Cultural and Recreational Programming Municipal cultural events, recreational activities, and community programming for residents of Hemiksem.
• Waste Management Services Municipal waste collection, recycling, and disposal services for households and businesses in Hemiksem.
• AI Chatbot "Hemix" AI-powered chatbot assistant that helps residents find information and answers to questions about municipal services on the Hemiksem website.
• Online Municipal Service Portal Web portal built on the icordis Low-Code Platform (LCP) that allows residents to request documents, submit applications, and access municipal services online.

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• IVEBICA (Intergemeentelijke Vereniging Hemiksem-Schelle-Niel)coreStrategic or Co-development PartnerIntermunicipal association between Hemiksem, Schelle and Niel that manages the library, cultural services and Academy for Music and Word. Serves the combined population of three Rupel municipalities.
• Lokale Politiezone RupelcoreStrategic or Co-development PartnerShared police zone covering Hemiksem, Boom and Rumst. Three neighborhood inspectors active in Hemiksem. Provides police services under the Local Police Act.
• DOK~3 (Intermunicipal Swimming Pool)coreStrategic or Co-development PartnerIntermunicipal swimming facility shared with surrounding municipalities. Located in Aartselaar, offering swimming lessons, competition pool, and family facilities.
• HelanminorStrategic or Co-development PartnerExternal childcare provider offering day care during school holidays for children aged 2.5 to 12 years who attend school in Hemiksem or live in Hemiksem.
• Muzische WorkshopsminorImplementation/ SI/ Consulting PartnerPartner for creative activities during vacation camps, specifically the Creative Kindergarten Camp.
• SportaminorImplementation/ SI/ Consulting PartnerPartner organization for the 'Kleine ontdekkers' (Little Explorers) camp offering nature and discovery activities.
• SportkriebelsminorImplementation/ SI/ Consulting PartnerPartner for swimming and omni-sport camps, organizing activities at DOK~3 swimming pool.
• Turnclub 'Willen is Kunnen'minorImplementation/ SI/ Consulting PartnerLocal gymnastics club providing turn/sports camps for children during school holidays.
• LCP nvcoreTechnology or IntegrationWebsite platform provider using icordis system. Developed the municipal website with accessibility features 'By Design'. Also provides chatbot technology.
• Sport VlaanderenminorStrategic or Co-development PartnerFlemish government sports organization offering G-sport camps for people with disabilities in the province of Antwerp.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Gemeente Rumst: Partner in the Lokale Politiezone Rupel and an Antwerp-province neighbour. Comparable peer in scale, services, and intermunicipal policing arrangements.
• Gemeente Aartselaar: Neighbouring Flemish municipality in the Antwerp province. Directly comparable as a similar-sized gemeente that co-owns the DOK~3 inter-municipal swimming pool with Hemiksem, sharing infrastructure and citizen-facing services.
• Gemeente Schelle: Adjacent Rupelstreek municipality and co-shareholder of IVEBICA (library, culture, academy). Functions as a true municipal peer with overlapping citizen services and intermunicipal cooperation.
• Gemeente Boom: Rupelstreek municipality sharing the Lokale Politiezone Rupel with Hemiksem. Comparable as a slightly larger Antwerp-province gemeente with overlapping police and intermunicipal services.
• Gemeente Niel: Neighbouring Rupelstreek municipality and the third partner in IVEBICA. Closely comparable in scale, services, and intermunicipal cooperation with Hemiksem.

Regional players

• Gemeente Kruibeke: Waasland-region Flemish municipality of comparable size. Functions as a regional peer for benchmarking small-municipality service delivery and digital channels.
• Gemeente Edegem: Antwerp-province municipality in the same urban ring. Similar in scale and municipal service mix, providing a relevant peer for service delivery and digital transformation benchmarks.
• Gemeente Zwijndrecht: Waasland/Anwerp-region municipality of comparable size. Serves as a regional peer for small-municipality service delivery and digital citizen engagement.
• Gemeente Kontich: Antwerp-province municipality of comparable size and profile. Useful regional peer for digital service benchmarks (e-loket, chatbot, citizen engagement).

Broad incumbents

• Provincie Antwerpen: Higher-level provincial government that oversees and partially funds Hemiksem's intermunicipal services. Comparable as a broader public-sector incumbent operating in the same geography, with overlapping education, welfare, and infrastructure responsibilities.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/GemeenteHemiksem
• LinkedInlinkedin.com/company/hemiksem
• Instagraminstagram.com/hallohemiksem

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lokaal bestuur Hemiksem