What Gemeente Rumst does

Gemeente Rumst (legally Lokaal Bestuur Rumst) is a Belgian municipal government entity headquartered at Koningin Astridplein 12, 2840 Rumst, in the province of Antwerp. The organization operates as a public administrative body under a locally elected council and is currently governed by the coalition agreement Bestuursakkoord Rumst N-VA - Vooruit 2025-2030. It consists of three legally distinct components: the municipality itself (Gemeente Rumst), the OCMW Rumst (Public Centre for Social Welfare) handling social services and welfare distribution, and AGB Rumst (Autonoom Gemeentelijk Bedrijf), an autonomous municipal enterprise managing operational facilities.

The municipality delivers government services — civil registry functions, identity documents, population registry management, social welfare, waste management, education support, mobility services, and cultural/sports facility operations — directly to residents of Rumst and to local businesses. Service delivery runs through a physical network including the main Gemeentehuis, the Sociaal Huis (social services), the Lokaal dienstencentrum Hof van Crequi (senior services), and the Recyclagepark (recycling center), complemented by a digital self-service portal at www.rumst.be built on the LCP nv website platform with embedded Flemish government widgets including Mijn Burgerprofiel, Qmatic appointment booking, a Thuisloket eLoket, and a Meldingen citizen reporting system.

Revenue is generated through statutory municipal taxes (supplementary personal income tax, property taxes, second-residence and vacant-building levies), service retributions (library, childcare, sports rentals, waste collection under the Diftar system), and operating subsidies from Flemish and federal government bodies. The entity operates under GDPR / AVG compliance with a designated DPO, and its digital accessibility is partially compliant with EN 301 549 / WCAG 2.1 AA as audited in December 2025 by Inter. The organization employs 74 staff, is governed as a monopoly provider for legally mandated services within its jurisdiction, and sits within the Geopark Schelde Delta which received UNESCO Global Geopark status in 2025.

Name

Gemeente Rumst

Legal name

Lokaal Bestuur Rumst

Website

https://rumst.be

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Gemeente Rumst is a Belgian municipal government entity serving residents and businesses of Rumst, Antwerp, providing civil registry, social welfare, waste management, education support, mobility, and cultural services through physical service points and a digital citizen portal.

Ownership category

akta.pro rank

Headquarters

HQ city

Rumst

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Others

Revenue model

1. Taxes and Levies: The municipality generates revenue through various taxes and levies including: supplementary personal income tax (aanvullende personenbelasting), property taxes (onroerende voorheffing), taxes on second residences, vacant buildings, commercial establishments, and various retributions for services. Tax years 2026-2031 are covered by current regulations.
2. Service Retributions: Revenue from service fees including library services, childcare, sports facility rentals, event venue rentals, cemetery services, administrative document processing, and waste collection (Diftar system).
3. Government Funding: Operating funding from higher government bodies (Flemish and federal) including OCMW/social services funding and education subsidies.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Gemeente Rumst is a Belgian municipal government entity (Lokaal Bestuur Rumst) that delivers essential local government services to the residents and businesses of Rumst. Core offerings include civil registry administration (identity documents, residence certificates, marriage/birth/death registration, population registry), social welfare and financial aid through OCMW, waste management and recycling through the Diftar pay-as-you-throw system and Recyclagepark, municipal education through communal primary schools, senior care via the Hof van Crequi service center, sports and cultural facility rentals, and local business licensing and entrepreneur support.

Product overview

Gemeente Rumst operates a comprehensive municipal citizen services portal offering a unified digital platform that integrates multiple sub-services and modules. The core offering consists of a public-facing website with embedded citizen services including an online appointment booking system (Qmatic), a digital counter (Thuisloket/eLoket) for administrative procedures, citizen reporting systems (Meldingen), and various information platforms such as a street map (Stratenplan), association directory (Verenigingengids), and event calendar (UiT in Rumst). The municipality also provides specialized waste management services through the Diftar pay-as-you-throw system with a dedicated mobile app, plus sustainable mobility offerings including car sharing, bike sharing, and public EV charging infrastructure. Additional modules include accessibility tools, online consultation platforms for public research, and multiple newsletter subscriptions. The services are delivered through a combination of municipal-built systems and integrations with Flemish government platforms (such as the Mijn Burgerprofiel widget), regional utility providers (Fluvius, Pidpa, IGEAN), and transportation services (De Lijn, NMBS).

Differentiator

Problem solved

Functional benefit

Products and services

• Civil Registry and Administrative Documents Provision of legally valid civil registry documents and administrative certificates (identity cards, residence certificates, marriage/birth/death registration) for residents and citizens through the municipal headquarters and online channels.
• OCMW Social Welfare Services Delivery of social welfare services, financial aid, welfare support and OCMW-specific assistance to vulnerable residents of Rumst through the Sociaal Huis (Kardinaal Cardijnstraat 37).
• Waste Management and Recycling (Diftar / Recyclagepark) Differentiated household waste collection service (Diftar) with variable fees based on waste production, plus appointment-based access to the recycled collection park (Recyclagepark) for selective household waste disposal.
• Municipal Primary Education Provision of communal primary education through two municipal schools (Gemeentelijke Basisschool Eikenlaar and Gemeentelijke Basisschool Ter Doelhagen) for children residing in Rumst.
• Hof van Crequi Senior Service Center Senior-centered community service center offering a restaurant, digital literacy courses, beauty salon services and laundry facilities for elderly residents of Rumst.
• Local Business Licensing and Entrepreneur Support Processing of business licenses, environmental permits and horeca (hospitality) permits, plus entrepreneur support and local trade promotion through the Goe Grief initiative for businesses operating in Rumst.
• Sports and Cultural Facility Rentals Rental of municipal sports facilities, cultural venues (de Gam, Museum Rupelklei) and event spaces to local associations, sports clubs and community groups, alongside event coordination support.
• Sustainable Mobility Services Provision of shared mobility services including car sharing (Autodelen), bike sharing (Deelfietsen) and public EV charging stations (Publieke Laadpalen with 'Paal volgt wagen' service) for residents and visitors.

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

Partnerships

Six partnerships are on record, tiered core and minor.

• IGEANcoreOthersIGEAN is an inter-municipal partnership (intergemeentelijke samenwerkingsverband) providing environmental and sustainability services to Rumst. They manage waste collection (Diftar system), recycling operations, environmental consulting, and sustainability projects including the afvalpartner (waste partner) relationship.
• Brandweerzone RivierenlandcoreOthersFire services provided through the regional fire zone covering Rumst and neighboring municipalities. Handles emergency response, fire prevention, and safety inspections.
• Politiezone RupelcoreOthersLocal police zone providing law enforcement services to Rumst. Regular police council meetings and public announcements published on municipal website.
• LCP nvcoreTechnology or IntegrationWebsite provider and accessibility tool vendor for the municipal website. LCP provides the website platform (www.rumst.be) and periodic automated accessibility screening of the website.
• TomorrowlandminorOthersInternational music festival held in Boom with adjacent areas affecting Rumst. Municipality provides information about passage permits for green and orange zones during the event, coordinates traffic management, and offers accommodation opportunities for residents.
• PidpacoreOthersInter-municipal water company providing drinking water services, wastewater management, and related infrastructure. Part of regional water utility cooperation.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Stad Antwerpen: Much larger Flemish city and provincial capital. Broad incumbent that provides the same citizen services at scale and serves as the upper-bound benchmark for digital services, OCMW operations, and fiscal capacity within the Antwerp province.

Direct peers

• Gemeente Aartselaar: Adjacent municipality in the Antwerp province. Comparable in scale and the same district; serves as a regional peer for service delivery benchmarks and Flemish municipal funding comparisons.
• Gemeente Schelle: Smallest direct neighbor in the Rupel region. Comparable in scale, Flemish governance structure, and shared regional service partnerships; useful lower-bound benchmark for municipal cost structures.
• Gemeente Boom: Adjacent municipality in the Rupelstreek region sharing the Tomorrowland festival footprint with Rumst. Direct peer for inter-municipal cooperation, citizen services delivery, and regional tourism coordination; comparable population size and Flemish governance structure.
• Gemeente Niel: Small neighboring municipality in the Rupel region. Direct peer for similar municipal services, OCMW operations, and inter-municipal cooperation on waste (IGEAN) and police (zone Rupel).
• Gemeente Willebroek: Neighboring municipality in the Mechelen district with a comparable population profile. Direct peer across civil registry, social services, and inter-municipal partnerships (IGEAN, police zone Rupel, fire zone Rivierenland).
• Gemeente Hemiksem: Small neighboring municipality in the Rupelstreek. Direct peer for inter-municipal cooperation on waste, fire, and police services; comparable in scale and Flemish governance.
• Gemeente Kontich: Neighboring Flemish municipality in the province of Antwerp. Comparable in scale, service portfolio, and Flemish governance structures; useful benchmark for digital services and tax revenue performance.

Regional players

• Gemeente Mechelen: Neighboring Flemish municipality in the Antwerp province and a direct geographic peer. Comparable as a local government entity delivering similar citizen services (civil registry, social welfare via OCMW, waste management, mobility), with a substantially larger population and budget that offers scaling reference points.
• Gemeente Duffel: Nearby municipality in the Mechelen district with a comparable population and tax base. Regional peer for citizen services, social welfare delivery, and infrastructure (water via Pidpa) comparisons.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Gemeente_Rumst
• YouTubeyoutube.com/channel/UCNuHu_5yFWDqA9XjP6APPnA
• Facebookfacebook.com/gemeenterumst
• LinkedInlinkedin.com/company/gemeente-rumst
• Instagraminstagram.com/gemeenterumst

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Rumst