Hendaye

What Hendaye does

Hendaye (French: Hendaye; Basque: Hendaia) is a French commune (municipality) and public government entity located in the Pyrénées-Atlantiques department of Nouvelle-Aquitaine, situated at the mouth of the Bidassoa river on the French-Spanish border and forming the western edge of the transborder Bidasoa-Txingudi bay area with the Spanish municipalities of Irun and Hondarribia. The municipality provides the full range of statutory local public services to its residents, including civil status administration, urban planning, public safety, local taxation (residence tax 14.85%, building land tax 13.82%, unbuilt land tax 33.19% in the 2019 budget), waste and environmental management, cultural programming, sports facilities, and electoral administration, supported by a permanent staff of around 139 plus approximately 100 seasonal tourism-season positions between May and September. Its operational digital offerings include the Espace Citoyen (Herritarren Gunea) online portal for civil status documents, electoral registration, and family/school/childcare services, an interactive city map, the Armiarma mobile app for events, and the EU co-funded SMARTMOB cross-border sustainable mobility project (2018-2021, €2.1M total budget, 65% financed by FEDER through the Interreg V-A POCTEFA program).

Revenue mechanics are those of a French commune rather than a commercial enterprise. Primary funding sources comprise local direct taxes (€10,459,314 targeted in the 2019 budget), state and intercommunalité transfers via membership in the Communauté d'Agglomération Pays Basque (CAPB), regulated parking fees (seasonal red-zone beach parking April–October plus a €60 fixed 200-hour annual second-home pass), administrative fees, and EU grant funding for cross-border initiatives. The municipality operates a primarily segmented customer base: general residents (civil status, identity, elections), families (school enrollment, childcare), seniors (social support, accessibility), local businesses (Lan-Eko support center), tourists and cross-border workers (tourism office, cross-border information), and local associations (subsidies, events). The transborder governance arrangement via the Consorcio Transfrontalier Bidasoa-Txingundi with Irun and Hondarribia, the leadership role of Mayor Kotte Ecenarro as First Vice-President of CAPB, and a stated commitment to bilingual French-Basque service delivery position the commune as a model of coordinated cross-border local governance in the Basque Country.

Name

Hendaye

Legal name

Ville d'Hendaye

Website

https://hendaye.fr

Company type

Public

Operating status

Operating

Headcount range

101–250 employees

Short description

Hendaye is a French commune (municipal government) in Pyrénées-Atlantiques on the French-Spanish border, delivering statutory local public services to residents, families, seniors, businesses, tourists, and cross-border workers through digital portals, cultural programming, and coordinated cross-border governance with Irun and Hondarribia.

Ownership category

akta.pro rank

Headquarters

HQ city

Hendaye

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

Hendaye (Ville d'Hendaye / Hendaia) is a French commune providing municipal government services to its residents, including civil status registration, urban planning, public safety, cultural programming, sports and youth services, environmental management, parking, and local economic support. It also operates a digital citizen portal (Espace Citoyen) and coordinates cross-border mobility initiatives with neighboring Spanish municipalities.

Product overview

The City of Hendaye's digital presence comprises civic and administrative services rather than a commercial technology product. The core offering includes the Espace Citoyen online citizen portal for administrative procedures, the Smartmob cross-border mobility initiative, and the Hendaia Euskaraz annual Basque language cultural program. Additional services encompass an interactive city map and Basque language learning resources. These services are public municipal offerings for residents and visitors rather than a unified software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Espace Citoyen (Herritarren Gunea) A unified online citizen portal providing residents with digital access to administrative procedures including civil status documents, electoral list registration, secure document storage, and family portal for managing peri-extracurricular activities, school meals, and childcare registrations.
• Smartmob A cross-border sustainable mobility project (2018-2021) co-funded by FEDER through POCTEFA, addressing mobility challenges in the Bidasoa-Hego Lapurdi territory centered on the Txingudi bay area (Hendaye, Irun, Hondarribia). Budget of 2,108,627 euros with 65% EU funding.
• Hendaia Euskaraz An annual Basque language month celebrated every March since 2010, featuring diverse cultural activities promoting the Basque language (euskara) including exhibitions, concerts, theater, conferences, workshops, and sports activities conducted in the Basque language.
• Interactive Map (Carte Interactive) An interactive digital map service allowing residents and visitors to explore the city, locate municipal services, amenities, points of interest, and navigate the municipality's geographic information.
• Basque Language Learning Resources Municipal services and resources supporting Basque language learning including AEK adult courses, linguistic tandems via the Bureau Information Jeunesse, Baleak association conversation sessions, bilingual childcare (Dongoxenia, Txiki Txoko), and bilingual schooling options.

Quantifiable outcome

• Hendaia Euskaraz annual event reaches all ages from youngest to eldest
• +2 more outcomes

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Communauté Agglomération Pays Basque (CAPB)coreStrategic or Co-development Partner · 1 January 2018Hendaye is part of the Basque Country Agglomeration Community, which coordinates regional development, mobility, and public services across the Basque Country territory.
• Consorcio Transfrontalier Bidasoa-TxingundicoreStrategic or Co-development Partner · 1 January 2018Cross-border consortium between Hendaye (France), Irun (Spain), and Hondarribia (Spain) for coordinated management of the Bidasoa-Txingudi bay area, including mobility, environmental, and cultural initiatives.
• Euskal Herri-Aturri Mugikortasunen Sindikatuak (Cross-Border Mobility Union)coreStrategic or Co-development Partner · 1 January 2018Cross-border mobility union coordinating sustainable transport initiatives in the Basque Country-Atlantic Pyrenees region.
• Irungo Udala (Irun City Council)coreStrategic or Co-development Partner · 1 January 2018Partnership for cross-border smart mobility through the SMARTMOB project, addressing shared challenges of the Bidasoa-Hego Lapurdi territory.
• Hondarribiko Udala (Hondarribia City Council)coreStrategic or Co-development Partner · 1 January 2018Partnership for cross-border smart mobility and territorial development in the Txingudi bay area.
• Donibane Lohizuneko Herriko Etxea (Saint-Jean-de-Luz City Council)minorStrategic or Co-development Partner · 1 January 2018Partner in cross-border mobility initiatives under the SMARTMOB project.
• AEK AssociationcoreStrategic or Co-development PartnerAdult Basque language education association providing Basque courses in Hendaye at 10 rue Jean Mermoz, Txiki Handi, 64700 Hendaye. Phone: +33 (0)5 59 20 55 30.
• CPIE Littoral BasquecoreStrategic or Co-development PartnerEnvironmental education center organizing cultural events including the exhibition on witchcraft at Asporotsttipi, Maison de la Corniche Basque.
• Office Public de la Langue Basque (OPLB)coreStrategic or Co-development PartnerPublic body supporting Basque language revitalization, co-developer of the ON! platform for Basque language learning and resources.
• Institut Culturel Basque (EKE)coreStrategic or Co-development PartnerCultural institute supporting Basque culture, arts, and heritage preservation.
• Lanetik EginaminorStrategic or Co-development PartnerLocal association organizing cultural events including hip-hop culture programming in Basque language.
• Mintzaian AssociationcoreStrategic or Co-development PartnerAssociation promoting Basque language practice through song sessions and conversation groups, meeting 1st and 3rd Fridays of each month.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Urrugne: Neighboring French Basque commune sharing the Bidasoa-Txingudi cross-border geography and comparable rural-coastal municipal service mix.
• Saint-Jean-de-Luz: Neighboring French Basque coastal commune of similar size, named SMARTMOB partner and facing the same cross-border, tourism-driven municipal-service profile as Hendaye.
• Ciboure: Adjacent French Basque commune on the same bay with comparable population scale, tourism seasonality, and municipal-service delivery model.
• Irun (Ayuntamiento de Irun): Spanish cross-border counterpart and direct SMARTMOB partner; operates the same shared-mobility and bay-area coordination function from the Spanish side of Txingudi.
• Hondarribia (Ayuntamiento de Hondarribia): Third leg of the Bidasoa-Txingudi consortium; Spanish Basque municipality with bilingual governance profile mirroring Hendaye's French/Basque approach.

Broad incumbents

• Bayonne: Larger downstream French Basque city operating broader municipal services; shares CAPB/Agglomeration affiliation and demographic context with Hendaye.
• Anglet: Larger Pays Basque commune operating comparable parks, beach, and digital-service portfolios within CAPB.
• Biarritz: Larger French Basque coastal commune with similar tourism-seasonality dynamics and SMARTMOB-area mobility conditions.

Regional players

• Capbreton: Coastal Landes commune on the Nouvelle-Aquitaine Atlantic coast sharing tourism-seasonality and parking-revenue economics with Hendaye, but in an adjacent rather than overlapping sub-region.

Others

• Communauté d'Agglomération Pays Basque (CAPB): Intercommunal authority coordinating mobility, economic development, and public services across the Basque Country — the supra-communal counterpart in which Hendaye sits.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCzToJTWQNjivh2vNIoecd8Q
• Facebookfacebook.com/villehendaye64700
• Instagraminstagram.com/villehendaye64700
• LinkedInlinkedin.com/company/hendaye

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hendaye