City of Hendersonville
The City of Hendersonville is the municipal government of Hendersonville, North Carolina, serving residents, businesses, and visitors with public safety (fire), water and sewer utilities, parks, community development, permitting, and emergency notification across approximately 131 employees.
- Company typePrivate
- Founded1892
- Headquarters—
- Headcount101–250
- GTM typeB2C
- OfferingServices
What City of Hendersonville does
The City of Hendersonville is the municipal government of Hendersonville, North Carolina, a small city in the Blue Ridge Mountains that also serves as the seat of Henderson County. The City provides core municipal services to residents, businesses, and visitors, including public safety (fire suppression and emergency response), water and sewer utilities, parks and recreation, community development, and permitting. It operates with approximately 131 employees across general government and enterprise functions and is governed through an elected City Council with an appointed City Manager and a network of citizen advisory boards.
The City's underlying technology stack comprises standard municipal systems rather than proprietary platforms: ArcGIS Hub for geographic information and open-data publishing, AquaHawk for automated water leak detection and customer notification, and AlertHVL for mass emergency and public-notification messaging. The Fire Department, incorporated in 1892, operates from multiple stations including a newly opened Fire Station 1 (September 2024) replacing a 1947-era facility, and achieved an ISO Class 1 fire protection rating in 2023. The City also runs a historic farmers market and supports a downtown management program.
As a municipal government, the City does not operate a commercial revenue model. Funding is derived from a diversified tax and fee base — principally property tax, sales tax, water/sewer utility fees, and intergovernmental revenues — governed by an annual budget cycle (the FY27 budget held the property tax rate flat). Customer "segments" are residents, commercial property owners, and utility ratepayers within the corporate limits, all of whom are mandatory payers with effectively zero churn within the jurisdiction.
City of Hendersonville firmographics
Firmographics- Name
- City of Hendersonville
- Legal name
- City of Hendersonville
- Website
- https://hendersonvillenc.gov
- Company type
- Private
- Founded year
- 1892
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- The City of Hendersonville is the municipal government of Hendersonville, North Carolina, serving residents, businesses, and visitors with public safety (fire), water and sewer utilities, parks, community development, permitting, and emergency notification across approximately 131 employees.
- Ownership category
- akta.pro rank
City of Hendersonville industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132), Fire Protection (922160), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Environmental Quality Programs (9241)
- SIC
- Water Supply (4941), Sanitary Services (4950)
- akta.pro primary industry
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
- akta.pro secondary industries
- Parks, Recreation & Cultural Services (BPAIACAI), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM)
Keywords
City of Hendersonville business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Municipal utility services billed based on usage |
Distribution channels3 records
Marketing channels4 records
City of Hendersonville product offering
Product offeringCore offering
The City of Hendersonville delivers core municipal services to its residents, businesses, and visitors through city departments including Fire, Police, Public Works, Water & Sewer, Community Development, Parks & Greenspace, Engineering, and Finance. Primary offerings include water and sewer utilities (billed monthly based on usage), fire and police protection, public works and infrastructure maintenance, parks and recreational facilities, planning and zoning, permitting, and downtown economic development programs. Services are funded through property taxes and usage-based utility fees.
Product overview
City of Hendersonville is a municipal government entity operating an official website that provides public services, information, and resources to residents and visitors. The website serves as a portal for city government functions including departments (Fire Department, Police Department, Public Works, Water & Sewer, Community Development, Parks & Recreation, etc.), local business resources, downtown Hendersonville information, events calendar, permits and licensing, utility billing, and public notifications. This is not a commercial product company but rather a local government providing public services through its digital presence.
Differentiator
Problem solved
Functional benefit
Companies that use City of Hendersonville
Customer profileSegments3 records
Ideal customer profiles3 records
City of Hendersonville technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
City of Hendersonville partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Henderson County NAACPcorePartnership with Henderson County NAACP for the Neighborhood History Project, an oral history program documenting the history of Hendersonville's historically Black neighborhoods and the West End community.
- Henderson CountycoreOngoing intergovernmental cooperation including LGCCA (Local Government Committee for Cooperative Action) quarterly meetings, shared emergency management services, election coordination, and various county-city initiatives.
- Downtown HendersonvillecoreMain Street Program partner for downtown economic development, business resources, and promotional activities including special events, art initiatives, and marketing.
- Henderson County Chamber of CommercecoreBusiness support partnership providing resources for small businesses, economic development, and business networking through the Chamber's programs.
- Blue Ridge Community CollegeminorPartnership through the Small Business Center at Blue Ridge Community College providing business development resources and support for Hendersonville entrepreneurs.
Recent moves8 records
Expansion highlights4 records
City of Hendersonville competitors and assessment
Company assessmentDirect peers
- City of Boone, NC: Small North Carolina mountain municipality with a comparable service portfolio including utilities, fire, police, and community development. Overlapping regional characteristics and tourism-driven economy.
- City of Asheville, NC: Larger western North Carolina municipal government providing similar services (water, fire, police, public works, parks, community development). Most directly comparable peer given shared geography, similar service mix, and overlapping resident base in the Blue Ridge region.
- Town of Black Mountain, NC: Small western NC town in the greater Asheville region providing comparable municipal services. Similar size, population, and service scope make it a close peer for benchmarking.
- Town of Waynesville, NC: Small western NC municipality with comparable service portfolio including water and sewer utilities, fire department, police, parks, and downtown development programs. Similar population and budget profile.
- City of Brevard, NC: Small western North Carolina city providing comparable municipal services including water/sewer utilities, fire protection, parks, and community development. Similar population scale and regional context make it a tight peer.
- City of Morganton, NC: Small-to-mid-sized North Carolina city offering similar municipal services including water/sewer utilities, public safety, parks and recreation, and community development. Comparable governance structure and service delivery model.
- City of Shelby, NC: Small North Carolina city operating a similar municipal service model including water/sewer utilities, fire, police, and community development. Comparable scale and governance structure.
- City of Marion, NC: Small western North Carolina city with a similar mix of municipal services including water and sewer, fire protection, and parks. Comparable scale and rural-mountain service context.
Regional players
- Town of Fletcher, NC: Neighboring Henderson County town providing similar local government services. Same county, overlapping service area, and shared intergovernmental coordination via the LGCCA forum with the City of Hendersonville.
Broad incumbents
- Henderson County, NC: County-level government that shares jurisdiction and intergovernmental coordination with the City of Hendersonville. Provides overlapping public services at a broader geographic scale (emergency management, elections, etc.).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights7 records
Customer concentration
City of Hendersonville social profiles
Digital presenceCity of Hendersonville financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Hendersonville leadership team
Management profileNumber of profiles
Profiles7 records
City of Hendersonville funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Hendersonville M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Hendersonville
What does City of Hendersonville do?
The City of Hendersonville delivers core municipal services to its residents, businesses, and visitors through city departments including Fire, Police, Public Works, Water & Sewer, Community Development, Parks & Greenspace, Engineering, and Finance. Primary offerings include water and sewer utilities (billed monthly based on usage), fire and police protection, public works and infrastructure maintenance, parks and recreational facilities, planning and zoning, permitting, and downtown economic development programs. Services are funded through property taxes and usage-based utility fees.
Is City of Hendersonville a public or private company?
City of Hendersonville is a private company. It is classified as state government owned and is currently operating.
When was City of Hendersonville founded?
City of Hendersonville was founded in 1892. It employs 101 to 250 people.
Who are City of Hendersonville's main competitors?
Direct peers on record are City of Boone, NC, City of Asheville, NC, Town of Black Mountain, NC, Town of Waynesville, NC, City of Brevard, NC, City of Morganton, NC, City of Shelby, NC and City of Marion, NC. Town of Fletcher, NC is listed as a regional player. Henderson County, NC is listed as a broad incumbent.
Does City of Hendersonville have an API?
No public API is recorded for City of Hendersonville.
What industry is City of Hendersonville in?
City of Hendersonville's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 2213 and its SIC code is 4941.