Henrietta Fire District

What Henrietta Fire District does

Henrietta Fire District is a public-sector emergency services organization headquartered at 280 Calkins Road in Rochester, New York. It is referenced in the context of CHS Mobile Integrated Healthcare, Inc. (CHS), a merged EMS agency formed by combining Chili Volunteer Ambulance Service, Henrietta Volunteer Ambulance, Scottsville Rescue Squad, Caledonia Ambulance, and Greece Volunteer Ambulance into a single regional provider. The organization delivers 24-hour pre-hospital emergency medical care—including Basic Life Support (BLS) and Advanced Life Support (ALS)—across 188 square miles using a fleet of 20 ambulances and emergency response vehicles, staffed by more than 100 trained volunteers and employees drawn from the constituent communities.

The service area spans Henrietta, Chili, Scottsville, Caledonia, Mumford, York, Wheatland, Rush, Rochester Institute of Technology, and surrounding communities, with dispatch routed through the 911 emergency response system. CHS supplements its core EMS operations with community-facing services including free CPR/AED training for full-time residents of Henrietta, Wheatland, and Chili, free blood pressure checks, and a free loan closet for medical equipment. Patient billing and records are accessed via a third-party patient portal (pay.patientportal.me/CHSMobileIHC), and the organization maintains customer support and billing functions at 585.321.5521.

Revenue is generated primarily through EMS service billing to patients and insurance providers, including Medicare/Medicaid reimbursement for emergency responses. As a New York fire district, the organization is likely also supported by public tax funding, although no specific tax, grant, or municipal allocation data is disclosed. Customer acquisition is non-commercial—services are dispatched via 911 within the franchise territory—and the go-to-market motion is community-led, with marketing conducted through organic social channels (Facebook, Instagram, X), the chsmobilehealth.org website, and community events such as CPR training sessions.

Name

Henrietta Fire District

Legal name

Henrietta Fire District

Website

https://henriettaambulance.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Henrietta Fire District is a public EMS provider in Rochester, New York, delivering 24/7 pre-hospital emergency medical care across 188 square miles via a 20-vehicle fleet and 100+ personnel, serving residents of Henrietta, Chili, Scottsville, Caledonia, and surrounding communities.

Ownership category

akta.pro rank

NAICS

Ambulance Services (62191)

SIC

Services-Health Services (8000)

akta.pro primary industry

Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs (HLAFANAI)

Keywords

• Emergency medical services
• Pre-hospital care
• Basic life support
• Advanced life support
• Community CPR training

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. EMS Service Billing: Emergency medical services billing to patients and insurance providers including Medicare/Medicaid for emergency responses

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

CHS Mobile Integrated Healthcare provides 24-hour pre-hospital emergency medical services across 188 square miles using a fleet of 20 vehicles and 100+ volunteers and employees, delivering both Basic Life Support and Advanced Life Support response to over 10,000 service requests annually. The organization additionally provides free community services including a medical equipment loan closet, blood pressure checks, and CPR/AED training for full-time residents of Henrietta, Wheatland, and Chili.

Product overview

CHS Mobile Integrated Healthcare provides emergency medical services as a merged agency combining Chili Volunteer Ambulance Service, Henrietta Volunteer Ambulance, Scottsville Rescue Squad, Caledonia Ambulance, and Greece Volunteer Ambulance. The organization operates a unified emergency response system with both Basic Life Support (BLS) and Advanced Life Support (ALS) capabilities, supplemented by community services including a free loan closet, blood pressure screenings, and CPR/AED training programs for residents of their 188-square-mile coverage area.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Over 10,000 requests for service responded to annually

Named customers1 record

Segments1 record

Ideal customer profiles1 record

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core.

• Chili Volunteer Ambulance ServicecoreStrategic or Co-development PartnerOne of five organizations that merged to form CHS Mobile Integrated Healthcare. Contributed volunteer personnel and local community relationships to the unified organization.
• Henrietta Volunteer AmbulancecoreStrategic or Co-development PartnerOne of five organizations that merged to form CHS Mobile Integrated Healthcare. Contributed volunteer personnel and local community relationships to the unified organization.
• Scottsville Rescue SquadcoreStrategic or Co-development PartnerOne of five organizations that merged to form CHS Mobile Integrated Healthcare. Contributed volunteer personnel and local community relationships to the unified organization.
• Caledonia AmbulancecoreStrategic or Co-development PartnerOne of five organizations that merged to form CHS Mobile Integrated Healthcare. Contributed volunteer personnel and local community relationships to the unified organization.
• Greece Volunteer AmbulancecoreStrategic or Co-development PartnerOne of five organizations that merged to form CHS Mobile Integrated Healthcare. Contributed volunteer personnel and local community relationships to the unified organization.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• MedStar Mobile Healthcare: MedStar is a public-utility model EMS provider in the Fort Worth area, recognized nationally for pioneering Mobile Integrated Healthcare and community paramedicine programs alongside 911 response. Highly comparable because it combines an exclusive franchise-style service area, MIH/CP programming, and a community-funded operating model similar to CHS/Henrietta Fire District.
• Richmond Ambulance Authority: The Richmond Ambulance Authority is a public authority providing exclusive 911 EMS service to the City of Richmond, VA, with both BLS and ALS capabilities. Comparable as a publicly governed, single-jurisdiction EMS authority of similar mission and operating model to Henrietta Fire District/CHS Mobile Integrated Healthcare.
• Mecklenburg EMS Agency (MEDIC): MEDIC is a county-government EMS agency serving the Charlotte, NC region with both BLS and ALS, 911 response, and community paramedicine. Directly comparable as a publicly-governed, single-region EMS authority of similar scale and footprint to Henrietta Fire District/CHS.
• Emergency Medical Services Authority (EMSA): EMSA is a public trust authority providing 911 ambulance and MIH services in Oklahoma and surrounding regions. Comparable as a public/government-backed ambulance service that combines emergency response with community-based healthcare programming in a defined regional territory.

Broad incumbents

• American Medical Response (AMR): AMR is the largest private ambulance and Mobile Integrated Healthcare provider in the U.S., operating across hundreds of municipalities with both BLS and ALS capabilities. It is a broad incumbent whose private, multi-state EMS model contrasts with Henrietta Fire District's community-based, single-region approach while serving the same core use cases (911 response, interfacility transport, community programs).
• Falck USA: Falck is a global EMS and medical transport operator with significant U.S. municipal ambulance contracts. Comparable as a multi-region EMS incumbent delivering BLS/ALS 911 response and integrated healthcare services similar to those of Henrietta Fire District/CHS.
• Acadian Ambulance Service: Acadian is one of the largest privately held EMS operators in the U.S., providing 911 emergency response, ALS/BLS transport, and Mobile Integrated Healthcare programs across multiple states. It is comparable as a full-service EMS + MIH platform with a similarly broad service menu to CHS/Henrietta Fire District.
• PatientCare EMS Solutions (parent of various local agencies): PatientCare EMS Solutions operates municipal 911 and interfacility ambulance services in multiple states. Comparable as a multi-market private EMS provider whose community-municipal service model parallels Henrietta Fire District/CHS's integrated 911 response and billing operations.

Regional players

• Cy-Fair Volunteer Fire Department: Cy-Fair VFD is one of the largest volunteer-combination (paid + volunteer) fire and EMS agencies in the U.S., serving a large suburban area near Houston. Comparable as a hybrid volunteer/employee EMS+fire district operating a sizable fleet and broad service territory — a close operational analog to Henrietta Fire District.
• Pittsburgh Bureau of EMS: The Pittsburgh Bureau of EMS is a municipal EMS agency providing 911 response and ALS services across the City of Pittsburgh. Comparable as a publicly operated EMS entity with a single-city service area and a mix of paid and volunteer-style staffing adjacent to the model used by Henrietta Fire District/CHS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/chsmobilehealth
• Facebookfacebook.com/chsmobilehealth
• Instagraminstagram.com/chsmobilehealth/?hl=en
• LinkedInlinkedin.com/company/henrietta-fire-district

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Henrietta Fire District