Heritage Homecare Dublin

What Heritage Homecare Dublin does

Heritage Homecare Dublin is a private homecare provider delivering in-home care services to elderly individuals and their families across Dublin Southeast, Dublin Southwest, and Wicklow in Ireland. Founded in 2012 and operating under the Virtue Integrated Care group, the company employs approximately 66 staff across two offices in Sandyford and Dun Laoghaire. Services span personal care, companionship, medication prompting, meal preparation, overnight care, live-in care, convalescent care, and specialist Alzheimer's and dementia support. The company operates as an HSE Approved Service Provider and a member of Home and Community Care Ireland, with a deliberate geographic restriction intended to preserve continuity of care through consistent carer-to-client matching.

Heritage Homecare runs a proprietary geo-tracking caregiver application that records real-time check-ins and check-outs at clients' homes, providing families with visit-level transparency. A Care Journal is maintained in each client's home to document daily activities and enable family oversight, complemented by quarterly Quality Visits and a Care Plan agreed with each client. The company holds a licence to deliver the Dementia Live® immersive training programme from AGE-u-cate Training Institute, training certified coaches internally and extending the experience to families and the broader Irish community since February 2026. Core product lines include Alzheimer's/Dementia Care, Live-In Care (two regular carers rotating across the week), Overnight Care (10- or 12-hour shifts), Convalescent Care, Respite Care, and Tax Relief assistance for eligible clients.

Heritage Homecare generates revenue through usage-based pricing billed retrospectively twice monthly, with no minimum booking period and enhanced rates for evenings and weekends. The revenue model splits between private-pay homecare (time-based billing per hour, day, or night) and HSE-funded homecare hours (managed directly with the Health Service Executive at no charge to clients). The company operates a sales-led, relationship-driven go-to-market: prospective clients initiate contact via phone or an online enquiry form, followed by an in-home care consultation. Acquisition channels rely on word-of-mouth family referrals, website testimonials, HSE and healthcare-professional referrals, and trust signals including HSE approval, HCCI membership, and Great Place to Work certification. The Continuity of Care Pathway partnerships with Four Ferns, Fern Dean (Blackrock and Stepaside), and Altadore nursing homes under the Virtue Integrated Care umbrella position the company for vertical transition from homecare to residential care.

Name

Heritage Homecare Dublin

Legal name

Heritage Homecare Dublin

Website

https://heritagehomecare.ie

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Heritage Homecare Dublin is a private, HSE-approved homecare provider serving elderly individuals across Dublin Southeast, Dublin Southwest, and Wicklow with personal care, dementia care, live-in, and overnight services delivered by employed carers from two Dublin offices.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

In-Home Dementia Care Services (Specialized Personal Care) (HLADACAI)

akta.pro secondary industries

Dementia Personal Care (ADLs) Support (HSABAEAB), Dementia & Alzheimer’s Respite Care (HSABAGAF), Alzheimer’s Specialized Care (Mid/Late-Stage) (HSABAEAC), Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG)

Keywords

• Homecare services
• Dementia care
• Live-in care
• Elderly personal care
• Respite care

Headquarters

HQ city

Sandyford, Dublin 18

HQ country

Ireland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Private Homecare Billing: Heritage Homecare charges clients based on the time (hours, days, or nights) of care delivered. Invoices are issued twice a month retrospectively for hours delivered. They do not have a minimum booking period and offer part-time, temporary, and flexible hour arrangements. Enhanced rates apply for evenings and weekends.
2. HSE-Funded Homecare: The company manages HSE (Health Service Executive) funded homecare hours directly with the HSE. For HSE-funded hours there is no charge to clients. The company can subtract the value of HSE hours from the cost of private hours where appropriate, streamlining billing for clients with mixed funding.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Heritage Homecare provides time-based, in-home personal care and support services delivered by employed carers across Dublin Southeast, Dublin Southwest, and Wicklow. Core services include Alzheimer's/dementia care, live-in care, overnight care, convalescent care, respite care, and assistance with daily living (personal care, companionship, meal preparation, medication prompting, and light housekeeping). Services are purchased directly by clients/families or coordinated with HSE-funded hours, with continuity-of-care matching and geo-tracked visit verification.

Product overview

Heritage Homecare Dublin is a nurse-led homecare service operating in Dublin Southeast, Dublin Southwest, and Wicklow. The core offering consists of personal care and support services including Alzheimer's/Dementia Care, Live-In Care, Overnight Care, Convalescent Care, and Respite Care, all delivered by trained and vetted carers. The company differentiates through its Dementia Live® Training Programme—an immersive experiential training developed by AGE-u-cate Training Institute—as well as its Continuity of Care Pathway connecting home care to nursing home partners. Services are coordinated through location tracking technology and supported by a team of qualified care managers.

Differentiator

Problem solved

Functional benefit

Products and services

• Live-In Care Full-time in-home care with a dedicated carer present in the home, providing day and overnight availability; typically delivered by two regular carers sharing the week, with flexible care plans tailored to individual needs. For private-pay and HSE-funded clients in Dublin Southeast, Dublin Southwest, and Wicklow.
• Overnight Care Specialist overnight care offering either on-call/sleeping nights or active awake nights, with 10- or 12-hour durations tailored to client needs. Designed for elderly individuals requiring nighttime supervision and assistance in their own home.
• Alzheimer's / Dementia Care Person-centred Alzheimer's and dementia care delivered by specifically trained carers who learn the client's life story and work with family and friends to improve quality of life. Available to private-pay and HSE-funded families in the company's service area.
• Convalescent Care Post-hospital discharge care service with liaison with hospital discharge teams to create a recovery plan and assist with recuperation, including exercise, physiotherapy support, and restoring normal routines. Aimed at individuals recently discharged from hospital in Dublin Southeast, Dublin Southwest, and Wicklow.
• Dementia Care at Home Supporting loved ones with dementia to remain at home through person-centred care that maintains independence and provides companionship and reassurance. Delivered by dementia-trained carers matched for continuity.
• Respite Care Short-term care providing breaks for family members who need regular relief from caring responsibilities for someone with dementia or another care need. Supplied to families in Dublin Southeast, Dublin Southwest, and Wicklow.
• Tax Relief on Homecare Assistance Assistance service helping clients claim tax relief at their higher rate of 40% income tax for home care services, including guidance on completing the HK1 and IT47 forms. Offered to eligible Irish taxpayers using Heritage Homecare services.
• Dementia Live® Training Programme Immersive experiential training programme licensed from the AGE-u-cate Training Institute that simulates what living with dementia feels like, building empathy and understanding for staff, families, and community participants.

Quantifiable outcome

• Care visits are geo-tracked and time-stamped for full transparency to clients and families.
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core, major and supporting.

• The Four Ferns Nursing HomecoreStrategic or Co-development PartnerHeritage Homecare works in partnership with The Four Ferns nursing home as part of its Continuity of Care Pathway. When a client's care needs progress beyond what homecare can provide, Heritage facilitates seamless transitions to its nursing home partners. The two organisations share the same core values and care philosophy, enabling continuity of care across settings.
• The Fern Dean (Blackrock & Stepaside)coreStrategic or Co-development PartnerHeritage Homecare partners with The Fern Dean nursing homes in Blackrock and Stepaside as part of its Continuity of Care Pathway. These partnerships provide a seamless care journey for clients as their needs evolve, allowing transitions from homecare to residential care within a trusted network guided by the same values.
• Altadore Nursing HomecoreStrategic or Co-development PartnerAltadore Nursing Home is a partner in Heritage Homecare's Continuity of Care Pathway. The partnership ensures that clients requiring a transition to residential care are supported by familiar faces and consistent care standards, making the move calmer and more personalised for families.
• Virtue Integrated CarecoreOthersVirtue Integrated Care is the parent/data controller of Heritage Homecare. VIEC operates and manages nursing homes and homecare services in Ireland. Heritage Homecare operates as a sister service alongside The Four Ferns, The Fern Dean, and Altadore nursing homes under the VIEC umbrella. The parent company provides governance, data protection oversight (DPO: [email protected]), and strategic direction.
• AGE-u-cate Training InstitutemajorTechnology or IntegrationHeritage Homecare holds a licence to deliver the Dementia Live® programme, an evidence-based immersive dementia training developed by the AGE-u-cate Training Institute. The company has trained certified coaches across its organisation and extends the programme to families, healthcare students, and the wider community. Research from Texas Christian University found significant improvements in empathy and emotional understanding of dementia following Dementia Live training.
• Positive to Work SkillNetsupportingTechnology or IntegrationHeritage Homecare works with Positive to Work SkillNet as a training provider for upskilling and professional development of its care and support teams. This partnership supports the company's investment in ongoing training and career development for its workforce.
• Home and Community Care Ireland (HCCI)supportingOthersHeritage Homecare is a member of Home and Community Care Ireland, the industry association for Private Home Care in Ireland. HCCI members adhere to a strict code of conduct based on international best practice guidelines, and their standards are rigorously audited by an independent auditor as a condition of membership.
• Ibec KeepWell ProgrammesupportingOthersHeritage Homecare officially registered for and participated in National Workplace Wellbeing Day, run by Ibec's KeepWell programme. The company used this as an opportunity to recognise and celebrate its team, sharing quotes and creating a team calendar.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Caremark Ireland: National homecare and supported-living provider covering Dublin and beyond; delivers similar in-home personal care, dementia care and live-in services to older adults.
• Home Instead Ireland: Large national franchise of in-home personal care for older adults in Ireland, directly competing for the same private-pay families and HSE-funded homecare hours across Dublin and surrounding counties.
• Bluebird Care Ireland: Multi-region Irish homecare provider offering personal care, dementia care, live-in and respite services to elderly clients; competes head-to-head with Heritage for HSE panel positions and family referrals.
• Comfort Keepers Ireland: International homecare franchise offering in-home companionship, personal care and dementia support to elderly clients in Irish territories.
• Connected Health Ireland: Homecare provider with a strong HSE panel presence and digital care-management platform, offering personal care, dementia and disability support across multiple Irish counties.
• Right at Home Ireland: Franchised homecare provider operating across multiple Irish counties with comparable elderly personal care, dementia and companionship offerings.

Broad incumbents

• Aperee Living Group: Irish nursing home operator expanding into homecare/community services; a broader incumbent with overlapping elderly-care capabilities and growing geographic reach.
• Mowlam Healthcare: One of Ireland's largest nursing home and homecare groups; broader portfolio of residential and community services places it as a larger incumbent competing indirectly for elderly care demand.

Others

• Home and Community Care Ireland (HCCI): Industry association for Irish private homecare providers of which Heritage is a member; relevant as the standards-setting body whose code of conduct all major competitors also follow.

Emerging players

• Tender Loving Care (TLC) Homecare: Irish homecare provider offering personal care, dementia and respite services with a focus on HSE-funded hours; an emerging private-pay competitor within overlapping Dublin geographies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/heritage-homecare-dublin

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heritage Homecare Dublin