What Stadt Herne does

Stadt Herne is the municipal government of the City of Herne, located in the Ruhr metropolitan region of North Rhine-Westphalia, Germany. It functions as a public-law territorial entity (Gebietskörperschaft des öffentlichen Rechts) delivering statutory administrative services to its roughly 156,000 residents, local businesses, and visitors through a combination of physical citizen service centers and digital platforms. Core service delivery spans civil registration, identity and vehicle documentation, building permits, social welfare, education administration, waste management, urban planning, and cultural programming.

The city's technology base centers on an expanding e-government stack: the Online-Serviceportal (serviceportal.herne.de) with form assistants and online payment, integrated with the state-wide Servicekonto.NRW single-sign-on system, complemented by the Stadt-Herne-App (available on Google Play), specialized tools such as Kita-Navigator, Mängelmelder, Geoportal, Klimamap, Wunschkennzeichen reservation, and the heatfind energy planning tool. Distribution spans the central Rathaus at Friedrich-Ebert-Platz, the Bürgerzentrum Herne-Mitte and Rathaus Wanne district centers, specialized departmental offices, and a mobile home-visit service for homebound citizens. The city holds GDPR-compliant operations, accessibility certification (barrierefrei), and Leichte Sprache content.

The revenue model relies on three streams: municipal taxation (Gewerbesteuer business tax and Grundsteuer property tax), transactional fees for administrative services (e.g., 37 EUR mobile passport service, 10 EUR temporary ID), and substantial transfers from NRW state and federal sources — including a 92 million EUR Konjunkturpaket infrastructure tranche, 9.2 million EUR DigitalPakt 1.0, and 7.5 million EUR EFRE funds. The city operates three wholly-owned subsidiaries: Entsorgung Herne AöR (waste management), Stadtentwicklungsgesellschaft Herne GmbH (SEG, urban development), and Herner Schulmodernisierungsgesellschaft (HSM, school modernization). A 55 million EUR multi-year school construction program and a binding municipal heat plan targeting climate neutrality by 2045 anchor the near-term capital agenda.

Name

Stadt Herne

Legal name

Stadt Herne

Website

https://herne.de

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Stadt Herne is a municipal government in Germany's Ruhr region delivering statutory administrative, social, and infrastructure services to roughly 156,000 residents through citizen service centers, a digital Online-Serviceportal, mobile outreach, and three operating subsidiaries handling waste, urban development, and school construction.

Ownership category

akta.pro rank

Headquarters

HQ city

Herne

HQ country

Germany

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Others

Revenue model

1. Municipal Tax Revenue (Gewerbesteuer, Grundsteuer): Primary revenue source from business tax (Gewerbesteuer) and property tax (Grundsteuer) levied on businesses and property owners within the city.
2. Citizen Service Fees: Fees collected for various administrative services including ID documents, registration services, building permits, and other municipal services. Mobile service fee of 37 EUR for regular passport, 10 EUR for temporary passport.
3. State and Federal Funding: Funding from NRW state government and federal government including infrastructure funds, educational funding (DigitalPakt 1.0 with 9.2 million EUR), and special infrastructure programs (92 million EUR Konjunkturpaket).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Stadt Herne provides municipal government services to residents, businesses, and visitors of Herne in North Rhine-Westphalia, Germany. Core offerings include civil registration (Anmeldung, ID documents, passports), building permits and urban planning, waste management, family and education services (childcare, school modernization), social services for vulnerable populations, cultural programming, and digital administrative services through the Online-Serviceportal, Servicekonto.NRW integration, and the Stadt-Herne-App.

Product overview

Stadt Herne operates a digital municipal service ecosystem consisting of multiple interconnected platforms and tools. The core digital infrastructure includes the Online-Serviceportal (central hub for administrative procedures), the Stadt-Herne-App (mobile citizen interface), and specialized tools like Kita-Navigator (childcare placement), Mängelmelder (issue reporting), and Geoportal (spatial data). The heatfind tool supports energy transition planning. These services are complemented by communication channels including the citizen newsletter system and Rats-TV for transparent political participation. The E-Government initiative drives ongoing digitalization of administrative processes.

Differentiator

Problem solved

Functional benefit

Products and services

• Online-Serviceportal
• Stadt-Herne-App
• Bürgerzentrum Citizen Service Centers
• Mobile Einwohnermeldeamt (Mobile Citizen Service)
• Kita-Navigator
• Mängelmelder
• Onleihe (Digital Library Lending)
• Wunschkennzeichen Online-Reservierung
• Fahrzeugabmeldung Online
• Geoportal Herne
• heatfind
• Rats-TV

Quantifiable outcome

• 9.2 million EUR invested in digital education infrastructure through DigitalPakt 1.0
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Entsorgung Herne AöRcoreStrategic or Co-development Partner · 14 July 2026Municipal waste management company (Anstalt öffentlichen Rechts) providing waste collection, recycling, and environmental services for the city. The city's Rat confirmed Daniel Legnaro as second board member effective January 2027.
• Konin (Poland)minorStrategic or Co-development Partner · 9 July 2026Long-standing sister city partnership. Delegation from Herne including Deputy Mayor Gabriele Przybyl and partner association visited to strengthen bilateral relations.
• Herner Schulmodernisierungsgesellschaft (HSM)coreStrategic or Co-development Partner · 9 July 2026City-owned company managing school modernization and construction projects, including 55 million EUR investment program.
• EmscherLippePLUScoreStrategic or Co-development Partner · 1 January 2026Regional development association comprising cities of Bottrop, Essen, Gelsenkirchen, Herne, Oberhausen, and Kreis Recklinghausen. Jointly submitted application for eREGIONALE 2033 structural funding program.
• Emschergenossenschaft und Lippeverband (EGLV)coreStrategic or Co-development Partner · 1 January 2026Water management association partnering in Klima.Werk initiative providing green roof subsidies for property owners in Emscher-Lippe region.
• Stadtwerke Herne AGcoreStrategic or Co-development PartnerMunicipal utility company partnering on energy infrastructure projects including heat planning, power grid expansion, and sustainable energy supply.
• Iqony Wärme GmbHminorStrategic or Co-development PartnerEnergy services company collaborating on municipal heat planning implementation.
• Techniker Krankenkasse (TK)minorStrategic or Co-development PartnerHealth insurance provider partnering with city health department on TK-Verfügungsfonds, funding 14 health promotion projects focused on mental health and health literacy.
• Stadtentwicklungsgesellschaft Herne GmbH (SEG)coreStrategic or Co-development PartnerCity development company implementing major urban development projects including Klimasiedlung Wiescherstraße.

Scale indicators7 records

Recent moves10 records

Expansion highlights6 records

Regional players

• Kreis Recklinghausen: District authority partner in EmscherLippePLUS and co-applicant for eREGIONALE 2033. Operates a different tier of government (Kreis vs. Stadt) but participates in joint regional development and infrastructure programs alongside Herne.

Direct peers

• Stadt Bochum: Larger NRW neighbor in the Ruhr region with comparable municipal structure, e-government initiatives, and infrastructure programs such as DigitalPakt and Konjunkturpaket execution.
• Stadt Gelsenkirchen: Adjacent Ruhr metropolitan city and core EmscherLippePLUS partner of Herne. Comparable in size, demographic profile, post-industrial legacy, and participation in the joint eREGIONALE 2033 structural funding application.
• Stadt Oberhausen: Mid-sized NRW city within EmscherLippePLUS sharing the same post-industrial context and state-level funding structures as Herne. Directly comparable in service portfolio and digital government maturity.
• Stadt Essen: Larger Ruhr city and EmscherLippePLUS partner. Operates under the same NRW municipal law, delivers comparable public administration and digital services, and co-applies for structural funding programs with Herne.
• Stadt Bottrop: Neighboring NRW city of similar size in the EmscherLippePLUS regional development association. Shares the same municipal governance framework, state funding channels, and Ruhr-region demographic challenges as Herne.

Broad incumbents

• Stadt Dortmund: Major Ruhr city operating under the same NRW municipal framework. Larger scale but comparable in service breadth, digital transformation programs, and regional development partnerships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCbvUODXJS0fE2fkBnzXPXEA
• Facebookfacebook.com/119593054779168
• LinkedInlinkedin.com/company/stadt-herne
• Instagraminstagram.com/stadt_herne

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Herne