Highlands Resort
Highlands Resort is an adult-only, LGBTQ+ welcoming boutique resort in Guerneville, California (Sonoma County) operating cabins, suites, rooms, and glamping tents via direct booking through Windsurfer CRS, serving leisure travelers across adult, eco-conscious, and outdoor segments.
- Company typePrivate
- Founded1920
- HeadquartersGuerneville, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Highlands Resort does
Highlands Resort is an adult-only, LGBTQ+ welcoming boutique resort located in Guerneville, California, in the Russian River area of Sonoma County. The property was originally established in 1920 as Highland Park Lodge and operates as a heritage leisure destination with a diversified lodging inventory that includes cabins, suites, rooms, and — following a 2021 product launch — Coyote Camp glamping tents. The property sits within walking distance of downtown Guerneville and maintains a cross-promotional partnership with Boon Restaurant.
The business runs on a direct-to-consumer model using the Windsurfer central reservation system (CRS), with bookings flowing through the property website, email, and select partnerships rather than heavy reliance on third-party OTAs. Pricing is segmented across nightly rates in the roughly $169–$250+ band, length-of-stay incentives (Stay More & Save), and themed packages such as Local Love and Coyote Camp. The resort is a participating property in the Kind Traveler ecosystem, embedding a charitable component tied to Russian Riverkeeper that targets eco-conscious and values-driven travelers. The operation is small, with a workforce of approximately 8 employees, consistent with a single-property boutique operator that combines lodging, limited food/beverage, and partnership-driven ancillaries to drive revenue. Following a June 2021 ownership transition, the new management has repositioned the asset around sustainability, expanded accommodation formats, and direct-booking economics.
Highlands Resort firmographics
Firmographics- Name
- Highlands Resort
- Legal name
- Highlands Resort
- Website
- https://highlandsresort.com
- Company type
- Private
- Founded year
- 1920
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Highlands Resort is an adult-only, LGBTQ+ welcoming boutique resort in Guerneville, California (Sonoma County) operating cabins, suites, rooms, and glamping tents via direct booking through Windsurfer CRS, serving leisure travelers across adult, eco-conscious, and outdoor segments.
- Ownership category
- akta.pro rank
Highlands Resort industry classification
Industry- Product category
- Boutique Resort and Cabin Lodging
- NAICS
- All Other Traveler Accommodation (721199), Recreational and Vacation Camps (except Campgrounds) (721214), Other Traveler Accommodation (72119)
- SIC
- Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)
- akta.pro primary industry
- Rainforest & Jungle Lodges (THAGAIAD)
- akta.pro secondary industries
- Rainforest & Jungle Lodges (THAAAHAD), River & Wetland Lodges (Delta/Okavango-style) (THAGAIAG)
Keywords
Where Highlands Resort is headquartered
LocationHeadquarters
- HQ city
- Guerneville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Highlands Resort business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- Accommodation rentals: The primary revenue stream is from renting cabins, rooms, suites, and glamping tents. Accommodations include King Spa Cabin, King Cabin, Kitchen Cabin, Deluxe Studio Cabin, Two Bedroom Cabin, Queen Suite, Pool Suite, Redwood Suite (ADA), Garden Suite, Studio rooms, and Coyote Camp glamping tents.
- Pet fees: Dog-friendly cabins with a $100/stay non-refundable fee for up to 2 dogs. This is a supplementary revenue stream from pet owners.
- Extra person fees: Additional charges of $30 per person for 3rd and 4th guests in larger accommodations. Revenue from capacity utilization of larger cabins and suites.
- Parking fees: Free parking for one car per accommodation, with extra vehicles accommodated as space allows for an additional fee.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Coyote Camp Summer Tent Special - $169 midweek / $199 weekends |
| Subscription | Pay-as-you-go | Stay More & Save (Direct Only) |
| Subscription | Pay-as-you-go | Local Love - Sonoma County Resident Rate - 20% off |
| One time/ perpetual license | Pay-as-you-go | Dog fee - $100/stay |
| Transaction based/ take rate | Pay-as-you-go | Extra person fee - $30/person |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Highlands Resort product offering
Product offeringCore offering
Highlands Resort is an adult-only, LGBTQ+ welcoming boutique resort in Guerneville, California that rents cabins, suites, studio rooms, and glamping tents among towering redwoods. The property offers nine distinct cabin and suite products, one studio room, and Coyote Camp glamping tents with amenities such as gas fireplaces, soaking tubs, wet bars, and kitchenettes. Continental breakfast is included, with a heated pool (April-October) and dog-friendly cabin options.
Product overview
Highlands Resort is an adult-only LGBTQ+ welcoming accommodation property offering a diverse portfolio of overnight lodging options. The portfolio consists of nine distinct cabin/suite products (King Spa Cabin, King Cabin, Kitchen Cabin, Deluxe Studio Cabin, Two Bedroom Cabin, Queen Suite, Pool Suite, Redwood Suite ADA, Garden Suite), one room product (Studio), and a glamping option (Coyote Camp Tents). These products range from simple economical studios (170 sq. ft.) to spacious two-room suites (450 sq. ft.), with varying amenities including gas fireplaces, soaking tubs, wet bars, kitchens, and ADA-accessible options. Three dog-friendly cabins are available with advance reservation. The resort also offers various seasonal specials and group booking services.
Differentiator
Problem solved
Functional benefit
Products and services
- King Spa Cabin Approximately 320 sq. ft. studio cabin with king bed, oversized two-person soaking tub, gas fireplace, wet bar with small refrigerator, and front porch. Maximum occupancy 2 adults.
- King Cabin Approximately 250 sq. ft. studio cabin with wet bar, front porch with garden view, and tile and glass shower. One of these cabins is dog-friendly. Maximum occupancy 2 adults.
- Kitchen Cabin Approximately 380 sq. ft. one-bedroom cabin with full kitchenette (small stove, sink, refrigerator, cookware, coffee maker, microwave), original redwood wainscoting, loveseat, and dining area. Queen bed, maximum occupancy 2 adults. One cabin is dog-friendly.
- Deluxe Studio Cabin Approximately 320 sq. ft. spacious studio with wet bar, large shower, couch and chair facing gas fireplace, and front porch with garden views. Queen bed. One cabin is dog-friendly.
- Two Bedroom Cabin Approximately 320 sq. ft. cabin with two small bedrooms (each with a double bed, nightstands, reading lamps, and ceiling fan), front sitting room with mini-refrigerator, and bathroom with tub/shower. Maximum occupancy 4 adults. Not dog-friendly.
- Queen Suite Charming vintage cabin with queen bed, cozy bathroom with shower, small retro-style refrigerator, intimate dining table and chairs, sofa, and front porch with landscaping views. Not dog-friendly.
- Pool Suite Approximately 450 sq. ft. spacious two-room suite overlooking the pool with queen bedroom entrance, hallway connecting to second living/sleeping area with king bed and gas fireplace, and covered porch access to the pool area. Maximum occupancy 4 adults. Not dog-friendly.
- Redwood Suite (ADA) Approximately 250 sq. ft. ADA-accessible studio suite next to the largest redwood trees with king bed, cozy chairs, gas fireplace, wet bar, and spacious bathroom with roll-in oversized shower, flip down transfer seat, and grab bars. Maximum occupancy 2 adults.
- Garden Suite Approximately 200 sq. ft. cozy suite overlooking the pool with large outdoor porch, queen bed facing gas fireplace, wet bar, and private bathroom with shower. Medium walk with steep stairs from clubhouse. Not dog-friendly.
- Studio Room Approximately 170 sq. ft. simple economical studio for solo travelers with double bed, small bathroom and shower, cube-sized refrigerator, and outdoor seating area. Located near the main building and communal fire pit. Not dog-friendly.
- Coyote Camp Glamping Tents Fully furnished scout tents for glamping under the redwood canopy, with shared restrooms and summer special rates ($169 midweek / $199 weekends through August 31, 2026). Tents are not dog-friendly.
Companies that use Highlands Resort
Customer profileSegments4 records
Ideal customer profiles4 records
Highlands Resort technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Highlands Resort partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Kind TravelercoreHighlands Resort partners with Kind Traveler's Every Stay Gives Back program. Through this partnership, a $1 per night from each stay funds Russian Riverkeeper. The resort matches every $1 collected, doubling the positive impact. This program enhances the resort's sustainability positioning and attracts eco-conscious travelers.
- Russian RiverkeepercoreRussian Riverkeeper is an environmental advocacy organization that protects the Russian River. Highlands Resort donates $1 per night plus matches every dollar collected, with 100% of funds going directly to the organization. This supports the local community and waterway conservation while differentiating the resort's sustainability commitment.
- Boon RestaurantminorBoon is a restaurant in Guerneville featured on the Highlands Resort website as a dog-friendly dining option. The resort's branding appears on the Boon website, suggesting a cross-promotional relationship between the hospitality businesses.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Highlands Resort competitors and assessment
Company assessmentBroad incumbents
- Alila Ventana Big Sur: Adults-only luxury resort in Big Sur offering cabins, suites, and glamping-style accommodations among redwoods. Comparable adult-only nature-resort positioning with overlapping guest segment, but at significantly higher price tier and scale.
- Post Ranch Inn: Luxury clifftop nature resort in Big Sur with cabins and suites among redwoods/oaks. Same Northern California nature-lodge category as Highlands but operating at a much higher price point and scale; useful comparable for ADR and amenity benchmarks.
Direct peers
- Boon Hotel + Spa: Adults-oriented boutique hotel and spa located in Guerneville, CA, blocks from the Russian River. Operates a restaurant, spa, and event space in the same Guerneville micro-market as Highlands, with overlapping guest demographics and a formal partnership already in place.
- Costanoa Lodge & Resort: Coastal lodge, cabin, and tent-camping property on the California coast between San Francisco and Santa Cruz. Comparable business model combining cabins, lodge rooms, and camping with sustainability positioning in a Northern California nature setting.
- Dawn Ranch: Multi-acre Russian River resort in Guerneville offering cabins, glamping tents, lodge rooms, and a campground along the river. Directly comparable to Highlands on product mix (cabins + tent camping), adult/family positioning, and Sonoma County redwood setting.
- Sonoma Coast Villa & Spa: Boutique resort and spa near Jenner, CA on the Sonoma Coast offering cabin-style lodging and event space. Same Northern California boutique nature-lodging category, similar small scale, and overlapping wine-country-adjacent clientele.
- Treebones Resort: Glamping and nature resort in Big Sur offering yurts, tents, and human nests on the California coast. Closest direct competitor on adult-oriented, nature-immersed glamping and the eco-tourism positioning Highlands pursues through Kind Traveler.
- Wildhaven Sonoma: Glamping and tent-camping property near Healdsburg/Guerneville offering canvas tent and cabin stays under redwoods. Overlaps directly with Highlands' Coyote Camp on accommodation type, target guest, and Sonoma County geography.
- AutoCamp Russian River: Boutique Airstream and cabin glamping property in the Russian River region with direct booking and curated outdoor programming. Competes for the same glamping, design-conscious, nature-immersed traveler that Coyote Camp targets.
Regional players
- The Sandman Hotel & Spa: Boutique Northern California lodging property with cabana-style rooms and a wellness focus. Comparable boutique-lodging format but located in a different sub-region of California; useful for understanding direct-booking pricing tactics in similar small properties.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Highlands Resort social profiles
Digital presenceHighlands Resort financial estimates
Financial estimateRevenue estimate
Valuation estimate
Highlands Resort leadership team
Management profileNumber of profiles
Highlands Resort funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Highlands Resort M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Highlands Resort
What does Highlands Resort do?
Highlands Resort is an adult-only, LGBTQ+ welcoming boutique resort in Guerneville, California that rents cabins, suites, studio rooms, and glamping tents among towering redwoods. The property offers nine distinct cabin and suite products, one studio room, and Coyote Camp glamping tents with amenities such as gas fireplaces, soaking tubs, wet bars, and kitchenettes. Continental breakfast is included, with a heated pool (April-October) and dog-friendly cabin options.
Is Highlands Resort a public or private company?
Highlands Resort is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Highlands Resort founded?
Highlands Resort was founded in 1920. It employs 1 to 10 people.
Where is Highlands Resort based?
Highlands Resort is headquartered in Guerneville, United States, in the North America region.
How does Highlands Resort make money?
Four revenue lines are on record. Accommodation rentals are the primary driver. The others are pet fees, extra person fees and parking fees.
Who are Highlands Resort's main competitors?
Broad incumbents on record are Alila Ventana Big Sur and Post Ranch Inn. Direct peers are Boon Hotel + Spa, Costanoa Lodge & Resort, Dawn Ranch, Sonoma Coast Villa & Spa, Treebones Resort, Wildhaven Sonoma and AutoCamp Russian River. The Sandman Hotel & Spa is listed as a regional player.
Does Highlands Resort have an API?
No public API is recorded for Highlands Resort.
What industry is Highlands Resort in?
Highlands Resort's product category is Boutique Resort and Cabin Lodging. Its primary akta.pro industry code is THAGAIAD, Rainforest & Jungle Lodges, with a secondary code of THAAAHAD, Rainforest & Jungle Lodges. Its NAICS code is 721199 and its SIC code is 7000.