Highline Veterinary Hospital

What Highline Veterinary Hospital does

Highline Veterinary Hospital is a privately-owned small animal veterinary hospital located at 13060 1st Ave S in Burien, Washington, serving pet owners in the greater Seattle metropolitan area. The practice has operated continuously since 1968, originally built by founder Dr. Roxane Jackson, and now under the ownership of Dr. Logan, who continues the established care culture. It offers comprehensive veterinary services including preventative care, vaccinations, dental care, soft tissue surgery, spay/neuter, diagnostics with digital radiography, and annual wellness blood testing. Staff are Fear-Free Certified, a credential indicating training in low-stress handling techniques for companion animals.

The business operates on a direct-to-consumer, fee-for-service model with pay-as-you-go pricing for individual procedures. There is no subscription, membership, or insurance product offered directly by the hospital. Patient acquisition is driven by organic local marketing through a website (highlinevet.com), Facebook, Instagram, Google reviews, and word-of-mouth referrals. Operational technology is limited to standard veterinary practice tooling: digital radiography for in-clinic diagnostics, a PetDesk-powered mobile app and communication platform for client engagement, and a Covetrus-powered online pharmacy for prescription fulfillment.

The practice is single-location, open Monday through Friday 8:00am-5:00pm with a midday closure, and closed on weekends. With approximately 6 employees, it is a small operation without disclosed financials, no external funding, no subsidiaries, and no public-company ownership structure. Customer relationships are characterized by multi-decade loyalty, with several documented clients spanning 5 to over 20 years.

Name

Highline Veterinary Hospital

Legal name

Highline Veterinary Hospital

Website

https://highlinevet.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

1–10 employees

Short description

Highline Veterinary Hospital is a privately-owned small animal veterinary practice in Burien, WA, serving local pet owners with preventative care, dental, surgery, and diagnostic services since 1968, with Fear-Free Certified staff and digital radiography.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940)

SIC

Services-Health Services (8000)

akta.pro industry

PRIMARYHLAMAAAA

General Practice Veterinary Clinics (Wellness & Primary Care)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYAFAEANAA

Companion Animal Veterinary Clinics & Hospitals

Agriculture & Food Production/Animal Production & Aquaculture/Animal Health & Veterinary Services

Keywords

• Small animal veterinary
• Pet healthcare services
• Veterinary diagnostics
• Preventative pet care
• Veterinary dental care

Headquarters

HQ city

Burien

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Veterinary Professional Services: Revenue generated from providing veterinary medical services including preventative care, dental procedures, surgeries, vaccinations, diagnostics, and wellness care. Services are priced individually based on the specific procedure or treatment provided.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Highline Veterinary Hospital is a privately-owned small animal hospital providing comprehensive companion-animal veterinary services, including preventative care, vaccinations, dental care, spay/neuter, soft tissue surgery, digital radiograph diagnostics, and annual wellness blood testing. Services are delivered in person at a single Burien, WA location by Fear-Free Certified staff, supported by an online pharmacy and online appointment booking.

Product overview

Highline Veterinary Hospital is a privately-owned small animal veterinary hospital offering a comprehensive suite of pet healthcare services. The practice operates as a single-location, full-service hospital providing preventative care, vaccinations, dental care, spay/neuter services, diagnostic imaging (digital radiographs), annual wellness blood testing, and soft tissue surgery. The hospital is Fear-Free Certified and accepts new clients with same-day appointment availability. Additional services include an online pharmacy powered by Covetrus, pet insurance resources, and pet loss support. The practice was founded by Dr. Roxane Jackson and is now owned by Dr. Logan, continuing a legacy of compassionate care established in 1968.

Differentiator

Problem solved

Functional benefit

Products and services

• Preventative Care Routine health maintenance services including wellness exams, parasite prevention, and nutritional counseling to keep pets healthy.
• Vaccinations Preventive immunization services for canine and feline patients with customized vaccine schedules.
• Dental Care Oral health services including teeth cleaning, extractions, and dental examinations for pets.
• Surgery Soft tissue surgical procedures offered in-house at the Burien hospital.
• Diagnostics Diagnostic testing services including digital radiographs (X-rays) and annual wellness blood testing for accurate health assessment.
• Spay/Neuter Services Reproductive sterilization surgical procedures for dogs and cats.
• Online Pharmacy Digital pharmacy platform powered by Covetrus for convenient pet medication and prescription ordering by pet owners.
• Online Appointment Scheduling Self-service online appointment booking system allowing pet owners to request same-day appointments and select visit reasons.

Quantifiable outcome

• Serving the Burien community for over 55 years
• +1 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Emerging players

• WellHaven Pet Health: PE-backed veterinary group operating multiple general practice clinics in the Pacific Northwest. Comparable to Highline in service mix (general practice, small animal, wellness), but with corporate resources for recruitment, marketing, and facility investment.

Broad incumbents

• Banfield Pet Hospital: Nationwide chain of general practice veterinary clinics, many co-located inside PetSmart stores. Comparable to Highline in offering preventative care, vaccinations, dental, and surgery for companion animals, but at significantly larger scale and with extended hours.
• BluePearl Pet Hospital: Network of specialty and emergency veterinary hospitals. Comparable as a Seattle-area veterinary service provider, but focused on referral/ER cases that Highline cannot capture, making it both a downstream referral partner and a competitive threat for complex cases.
• National Veterinary Associates (NVA): Large community of independent veterinary hospitals under a corporate umbrella. Highly comparable to Highline as a general practice small animal hospital, but with corporate backing for operations, marketing, and capital investment that Highline lacks.
• VCA Animal Hospitals: Largest corporate network of general practice and specialty veterinary hospitals in North America, owned by Mars Veterinary Health. Comparable to Highline as a small animal veterinary service provider, but operates at massive scale with specialty, ER, and advanced diagnostics that Highline lacks.

Regional players

• Madison Park Veterinary Hospital: Independent small animal veterinary hospital in Seattle. Direct local competitor for companion animal wellness, dental, and surgical services in the same metropolitan market as Highline.
• Seattle Veterinary Associates: Independent full-service small animal hospital in Seattle offering preventive care, surgery, and dentistry. Comparable to Highline as a Seattle-area independent general practice competitor.
• The Family Pet Veterinary Hospital: Independent companion animal hospital in the greater Seattle area. Comparable to Highline in service offering (preventative care, dental, surgery) and customer segment (pet owners), competing for the same local clientele.
• PetCare Veterinary Clinic: Small animal veterinary clinic offering general practice services. Comparable to Highline in scale, service mix, and target market (companion animal owners), making it a direct local peer.

Others

• Covetrus: Veterinary distribution and pharmacy platform that powers Highline's online pharmacy. Not a competitor but an enabling technology partner that provides recurring revenue infrastructure and is highly relevant to understanding Highline's economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/highlinevet
• Instagraminstagram.com/highlinevet
• LinkedInlinkedin.com/company/highline-veterinary-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Highline Veterinary Hospital