Hillside Clubhouse

What Hillside Clubhouse does

Hillside Clubhouse is a registered mental health charity (Charity No 1080735) and company limited by guarantee (Company No 3912530) operating from a single site at Unit A, 30 North Road, Islington, London. It serves people across the London Borough of Islington experiencing mental health conditions, offering a co-produced Clubhouse model in which members share skills, run programmes, and contribute to operating the charity in a psychologically informed environment. The portfolio spans core Clubhouse services, the Recovery Project, Employability Support, the Islington IPS (Individual Placement and Support) employment service embedded within North London NHS Foundation Trust teams, Employment Advisers in Talking Therapies, and ancillary support offers including a Pantry food service, Mindfull Cafe, Hillside Kitchen catering, Hearty Thursdays free meals, the monthly Hillside Gazette, and an online store selling handmade goods.

The underlying technology is minimal and entirely third-party: the website runs on Squarespace, payments are processed via PayPal, and traffic is measured with Google Analytics. No proprietary platform, application, or data asset is disclosed; service delivery is fundamentally in-person at the Islington site, supplemented by light digital channels (Instagram, LinkTree, newsletter, blog). The organisation is a member of the broader Clubhouse International model tradition, with leadership under CEO Catherine Pymar and governance by a Board of Trustees.

The business model is a hybrid charity-and-trading structure. The dominant revenue stream is charitable donations and grants, with the organisation reporting that 81% of funding reaches frontline service delivery. Supplementary trading income comes from the online store (handmade items including Sweet Treats and Cards) and Hillside Kitchen catering. Services to members are provided free of charge. The go-to-market motion is community-led: members are acquired via online self-referral forms, professional referrals from GPs, social prescribers, and NHS mental health teams, and direct outreach through the website and partner channels. Institutional dependency on the North London NHS Foundation Trust relationship underwrites the IPS and Employment Advisers lines of service.

Name

Hillside Clubhouse

Legal name

Hillside Clubhouse

Website

https://hillsideclubhouse.org.uk

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Hillside Clubhouse is a registered mental health charity in Islington, London, running a co-produced Clubhouse model that supports people with mental health conditions through peer-led services, employment support (including IPS embedded in NHS teams), food programmes, catering, and community publishing.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Charitable Donations: Hillside Clubhouse operates as a registered charity (No 1080735) and company limited by guarantee (No 3912530). They receive funding through donations, with 81% of funding going directly to front line service delivery.
2. Retail Store: The organization operates a store selling handmade items including Sweet Treats and Handmade Cards, providing revenue through product sales.
3. Catering Services: Hillside Kitchen provides catering services with downloadable menus, generating revenue through food service operations.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Hillside Clubhouse is a mental health charity that delivers co-produced support services through its Clubhouse model, helping people with mental health conditions rebuild confidence, re-engage with their community, and pursue training, volunteering or employment. Its offering is anchored by the day-to-day Clubhouse, complemented by specialist employment services (Islington IPS, Employability Support, Employment Advisers in Talking Therapies), a Recovery Project, and community-facing programmes including Hillside Kitchen catering, Mindfull Cafe, the Pantry food support service, Hearty Thursdays free meals, and a small handmade goods store.

Product overview

Hillside Clubhouse is a co-produced mental health charity offering a portfolio of interconnected support services centered around its Clubhouse model. The core offering includes the Clubhouse & Coproduced Services for day-to-day mental health support, complemented by specialized employment services (Islington IPS, Employability Support, and Employment Advisers in Talking Therapies). Additional support services include the Recovery Project, Pantry food support, Mindfull Cafe, and Hillside Kitchen catering. The organization also produces the monthly Hillside Gazette magazine and operates a Store selling handmade goods. The model emphasizes member participation, volunteering opportunities, and community integration to rebuild confidence and support recovery.

Differentiator

Problem solved

Functional benefit

Brands

• Hillside Kitchen: Catering service operated by Hillside Clubhouse
• Mindfull Cafe
• Hillside Gazette
• Hearty Thursdays

Products and services

• Clubhouse & Coproduced Services Core mental health support programme where members can participate in activities, share skills, and contribute to running the charity in a psychologically informed environment, intended for adults with mental health conditions seeking recovery, community and purpose.
• Recovery Project Recovery-focused support service helping members rebuild confidence and rediscover a sense of purpose through structured group and individual work; for people with mental health conditions in Islington (paused to new referrals as of 20/04/2026).
• Employability Support at the Clubhouse Support service helping members progress into training, volunteering, education or employment via 1-to-1 support work and volunteering opportunities within Hillside, for adults with mental health conditions seeking work-readiness support.
• Islington IPS Individual Placement and Support (IPS) service integrated within NHS mental health teams in Islington, helping people with mental health conditions gain and retain competitive employment through specialist employment advisers.
• Employment Advisers in Talking Therapies Employment specialists embedded in NHS talking therapies services, providing integrated mental health and employment support to service users within Islington.
• Pantry Food support service providing assistance to Islington residents struggling with the cost of living, complementing Hillside's wider mental health and community programmes.
• Mindfull Cafe Cafe service providing a supportive, low-pressure environment for members and the wider Islington community, while creating practical work and social opportunities for members.
• Hillside Kitchen (Catering) Catering service operated by Hillside members, providing practical work experience and producing meals for the community, with downloadable menus available online for event and function enquiries.
• Hearty Thursdays Weekly free meal service for Islington residents struggling with the cost of living, offering halal and vegetarian options as part of Hillside's community-facing programmes.
• Hillside Gazette Monthly member-made magazine showcasing creative writing, local support services information, and articles written by members sharing their experiences; functions as a co-produced creative outlet and community communication channel.
• Store Online store selling handmade items including Sweet Treats and Handmade Cards, with proceeds supporting Hillside Clubhouse's charitable activities.

Quantifiable outcome

• 81% of funding goes directly to front line service delivery

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered minor and core.

• SamaritansminorOthersCrisis support partner. Hillside Clubhouse website references Samaritans as an emergency mental health resource (116 123, 24/7) for people in crisis.
• SANElineminorOthersCrisis support partner. Listed as emergency mental health resource (0300 304 7000, 4.30pm–10.30pm daily) on Hillside's Immediate Support page.
• Local NHS Crisis LinesminorOthersHealthcare partner for urgent mental health support. Hillside directs people to local NHS crisis teams via their website.
• North London NHS Foundation TrustcoreStrategic or Co-development PartnerCore operational partner. IPS Employment Specialists work within NHS mental health services under honorary contracts from the Trust, based in Islington.
• ShoutminorOthersCrisis text support partner. Referenced on Hillside's Immediate Support page for those who prefer texting over calling (text SHOUT to 85258, 24/7).
• CALM (Campaign Against Living Miserably)minorOthersCrisis support partner. Listed as resource for those struggling (0800 58 58 58, 5pm–midnight daily) with webchat option.
• The MixminorOthersYouth support partner. Referenced for under 25s needing support (0808 808 4994, 3pm–midnight daily).
• James' PlaceminorOthersSpecialist partner providing free therapy for suicidal men in Liverpool, London and Newcastle. Referenced on Immediate Support page.
• MindminorOthersMental health charity partner. Mind helpline referenced (0300 102 1234) as voice at end of phone for support.

Scale indicators3 records

Recent moves3 records

Expansion highlights5 records

Broad incumbents

• Mind: Largest UK mental health charity, providing information, campaigning, local Mind network services, and peer support. Broader in scope than Hillside but overlaps directly in local mental-health service delivery and NHS partnership work.
• Clubhouse International: Global accrediting body and network for Clubhouse organisations like Hillside. Sets standards, provides training, and convenes the network of Clubhouses operating the same member-led recovery model Hillside uses.

Direct peers

• Fountain House: Originator of the international Clubhouse model for mental health recovery in New York. Uses the same member-run, community-based, work-ordered-day model that Hillside Clubhouse implements in Islington.
• Turning Point: UK health and social care provider delivering mental health, employment, and community-based support services. Comparable in operating NHS-commissioned services and employment support alongside community programmes.
• Richmond Fellowship: Mental health charity operating recovery-focused community services, employment support, and housing pathways across the UK. Strong overlap with Hillside's recovery, employability, and co-produced support model.
• Centre for Mental Health: UK mental health charity working on employment, IPS adoption, and policy reform. Directly comparable to Hillside's IPS employment service and its focus on competitive employment outcomes for people with mental health conditions.
• Rethink Mental Illness: Major UK mental health charity running community services, employment support, and recovery programmes for people with severe mental illness. Closely comparable mission, service portfolio, and beneficiary profile to Hillside Clubhouse.
• CALM (Campaign Against Living Miserably): UK mental health charity focused on suicide prevention, providing helpline support and campaigning. Comparable UK charity scale, donor-funded model, and beneficiary overlap with Hillside's Islington catchment.
• SANE: UK mental health charity providing emotional support, information, and research for people affected by mental illness. Comparable beneficiary population and charity funding model, with overlapping referral and helpline services.
• Together for Mental Wellbeing: UK mental health charity delivering personalised support, community-based recovery, and employment services to people with mental health conditions. Directly comparable to Hillside's mix of recovery, employability, and community-integration programmes.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xlinktr.ee/hillside_clubhouse
• Instagraminstagram.com/hillside_clubhouse
• LinkedInlinkedin.com/company/hillside-clubhouse

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hillside Clubhouse