Hills of Headwaters Collaborative OHT

What Hills of Headwaters Collaborative OHT does

Hills of Headwaters Collaborative Ontario Health Team (HOHC OHT) is a government-designated healthcare coordination collaborative established in December 2019 as one of Ontario's first 24 Ontario Health Teams. It serves residents of Dufferin County and the Town of Caledon by coordinating care across a network of 38 partner organizations and 70+ primary care physicians, eliminating service fragmentation in a region where 15,213 residents lacked a family physician as of March 2022. Its core offerings are service-line programs rather than software products: Access Primary Care (intake portal matching residents to physicians), Care Days (community events co-locating health and social services), Caregivers in the Hills (support and recognition for 150+ unpaid caregivers), Community Crisis Integrated Team (mental health and addictions crisis response with 24/7 lines), palliative and bereavement services via Bethell Hospice, and the Dufferin-Caledon Drug Strategy Committee. The organization holds no proprietary technology and does not bill patients directly; rather, it operates as a funded collaborative backbone.

The business model is public-sector grant funded rather than commercial revenue-generating. Primary funding flows from the Government of Ontario through Ontario Health, with supplementary contributions from municipal partners (Dufferin County, Town of Caledon, Region of Peel) and Headwaters Health Care Centre, including a $150,000 combined one-year grant in February 2024 for physician recruitment via a dedicated Task Force. Healthcare services delivered through partner facilities are covered by OHIP at no direct cost to patients, meaning the organization captures no transactional revenue. The 2024-2027 Strategic Plan, introduced March 2024, codifies priorities around palliative care, mental health and addictions, primary care access, and caregiver support, executed under the leadership of Executive Director Dave Pearson (joined September 2024 from Ontario Health), Transformation Lead Alexander Lim, and an Anchor Council with co-chairs drawn from partner organizations.

Name

Hills of Headwaters Collaborative OHT

Legal name

Hills of Headwaters Collaborative Ontario Health Team

Website

https://hillsofheadwaterscollaborative.ca

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Hills of Headwaters Collaborative OHT is a government-funded Ontario Health Team coordinating integrated healthcare across 38 partner organizations and 70+ physicians to serve residents of Dufferin County and Caledon, Ontario.

Ownership category

akta.pro rank

Product category

Integrated Healthcare Services Coordination

NAICS

Services for the Elderly and Persons with Disabilities (62412), Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industries

Care Coordination & Navigation (Multi-Provider) (HLADALAB), Community Health & Health Equity/Social Determinants Units (HLAJAAAO)

Keywords

• Integrated healthcare services
• Primary care coordination
• Palliative care services
• Mental health support
• Community health programs

Headquarters

HQ city

Orangeville, Ontario

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Ontario Government Healthcare Funding: As an Ontario Health Team, the organization is supported by funding from the Government of Ontario through Ontario Health. The organization coordinates healthcare services rather than directly billing for services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Hills of Headwaters Collaborative Ontario Health Team (OHT) coordinates and integrates healthcare services for residents of Dufferin County and Caledon, bringing together 38+ partner organizations and 70+ primary care physicians to deliver connected primary care, mental health and addictions, palliative care, caregiver support, bereavement care, and senior community supports. The collaborative functions as a single coordinated health system that links patients to the right care without requiring them to navigate fragmented services independently.

Product overview

Hills of Headwaters Collaborative Ontario Health Team (HOHC OHT) is a healthcare coordination organization, not a technology product company. It does not offer software products, platforms, or modules. Rather, it functions as a collaborative network of healthcare providers and social services in Dufferin-Caledon, Ontario, focused on integrated care delivery. Its activities include coordinating primary care access, mental health services, palliative care, caregiver support programs, cancer screening, and community health events. These are healthcare programs and services, not technology products or software offerings.

Differentiator

Problem solved

Functional benefit

Brands

• Caregivers in the Hills: A free program for unpaid caregivers in Dufferin/Caledon that provides support, validation, and recognition of the caregiver role. Includes an ID badge program and caregiver appreciation initiatives.
• Access Primary Care
• Care Days

Products and services

• Access Primary Care A care-connection program that helps residents who do not currently have a family doctor get attached to one of 70+ primary care physicians participating in the collaborative, completed through a centralized intake portal. Designed for community residents of Dufferin County and Caledon.
• Care Days Periodic community events that bring multiple healthcare and community service partners together in one location on a single day, allowing residents to access several supports and providers in a single visit. Intended for residents of Dufferin County and Caledon.
• Caregivers in the Hills A dedicated program providing peer support, respite information, and coordinated resources for unpaid family caregivers in the Dufferin County and Caledon region. Aimed at family members supporting loved ones with illness or frailty.
• Palliative Care Services A specialized palliative care service stream delivered through coordinated partner organizations, supporting patients with life-limiting illness and their families across the region. Provided through OHIP and public funding.
• Bereavement Services Support services for individuals and families following the death of a loved one, provided through the OHT's network of partner organizations in Dufferin County and Caledon.
• Community Crisis Integrated Team (CCIT) An integrated crisis response team coordinated across multiple partner organizations that provides community-based crisis intervention for residents experiencing mental health, addiction, or psychosocial emergencies in Dufferin County and Caledon.
• Mental Health and Addictions Services A dedicated service stream that coordinates mental health and addictions treatment and supports across partner organizations, giving residents a single point of access for mental health and substance-related care.
• Community Supports for Seniors A service stream that coordinates in-home and community-based supports for older adults so they can age in place safely. Delivered through the OHT's partner network for seniors and their families in Dufferin County and Caledon.

Quantifiable outcome

• Over 150 caregivers registered with Caregivers in the Hills program providing recognition and support
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core and minor.

• Headwaters Health Care CentrecoreStrategic or Co-development PartnerThe regional hospital serving Dufferin-Caledon. Partners on emergency care, cancer screening, palliative care, and COVID-19 response. Host site for many collaborative programs and services.
• Dufferin Area Family Health Team (DAFHT)coreStrategic or Co-development PartnerPrimary care organization providing mental health services and single session clinics. Co-chair of the collaborative's leadership structure.
• Bethell HospicecoreStrategic or Co-development PartnerLocal hospice providing palliative care and grief/bereavement services. Collaborates on Butterfly Bereavement Project and hospice palliative care integration.
• Canadian Mental Health Association (CMHA) Peel-DufferincoreStrategic or Co-development PartnerProvides 24/7 crisis support, mental health services, and Rapid Access Addictions Medicine Clinic. Key partner in mental health and addictions services.
• Dufferin County Paramedic ServicecoreStrategic or Co-development PartnerOperates Community Paramedic Program, Remote Patient Monitoring for COVID-19 patients, and innovative palliative care at home services.
• Wellington-Dufferin-Guelph Public HealthcoreStrategic or Co-development PartnerPublic health unit providing health protection and promotion services. Partner in COVID-19 vaccination and testing efforts.
• Dufferin Child and Family Services (DCAFS)coreStrategic or Co-development PartnerChild and youth mental health services including 24/7 crisis support, Talk In Clinic virtual walk-in appointments.
• Family Transition PlacecoreStrategic or Co-development PartnerProvides 24/7 support for individuals who have experienced abuse, sexual violence, homelessness and addiction. Services include crisis line, mobile response, counselling, legal and housing support.
• Caledon Community ServicescoreStrategic or Co-development PartnerCommunity organization providing a range of supports including community supports for seniors, caregiver supports, and participation in Butterfly Bereavement Project.
• Community Living DufferincoreStrategic or Co-development PartnerOrganization supporting individuals with developmental disabilities and their families in the Dufferin community.
• Dufferin CountycoreStrategic or Co-development PartnerMunicipal government partner providing $50,000 combined funding for physician recruitment efforts alongside Town of Caledon and Headwaters Health Care Centre.
• Town of CaledoncoreStrategic or Co-development PartnerMunicipal government partner contributing $50,000 to physician recruitment efforts and hosting community health events like the Caledon Health Summit.
• Region of PeelminorStrategic or Co-development PartnerRegional government providing health and social services. Partnership relevant for Caledon area services.
• Orangeville Food BankminorStrategic or Co-development PartnerFood security organization. Venue partner for Care Days events bringing health and social services to food bank locations.
• Alzheimer SocietyminorStrategic or Co-development PartnerPartner in the Caregivers in the Hills ID badge program Phase 1 launch in December 2020.
• Ontario HealthcoreStrategic or Co-development PartnerProvincial health agency overseeing Ontario Health Teams. Provides funding and provincial coordination for healthcare delivery transformation.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Ontario Health: Provincial agency that oversees and funds all Ontario Health Teams including HOHC. Sets policy, allocates transformation funding and can be considered the regulatory/incumbent counterpart to individual OHTs.
• Alberta Health Services: Provincial-wide health authority responsible for integrated delivery of hospital, community and public-health services in Alberta. A broader, established analogue of the integrated care model HOHC operates at a community scale.

Direct peers

• Headwaters Health Care Centre: Regional hospital and core HOHC partner that anchors much of the collaborative's clinical capacity (emergency, palliative, cancer screening). Comparable as the hospital around which HOHC's integrated services are organised.
• Canadian Mental Health Association (CMHA) Peel-Dufferin: Key mental-health and addictions partner within the HOHC network, providing 24/7 crisis support and the Rapid Access Addictions Medicine Clinic. Comparable as an integrated community-mental-health service provider in the same catchment.
• East Toronto Health Partners (Ontario Health Team): An Ontario Health Team serving an East Toronto catchment, operating the same OHT model of integrated cross-provider care coordination. Directly comparable in structure, governance and funding mechanics.
• North York Toronto Health Partners: Ontario Health Team serving North York. Operates the same province-mandated OHT coordination model with multiple partners and integrated care programs.
• Ottawa Health Team / Ottawa Ontario Health Team: OHT serving the Ottawa region with multi-partner integration of primary, hospital and community services. Closely comparable governance, funding and partner-coordination framework.
• Hamilton Health Team: Hamilton-area Ontario Health Team providing integrated care coordination across hospital, primary and community partners using the same provincial OHT model.
• Mississauga Health (Ontario Health Team): Mississauga-based OHT coordinating primary, hospital, mental-health and community services under the same provincial model. Comparable population-scale integrated care delivery in a suburban Ontario setting.

Regional players

• Vancouver Coastal Health: Regional health authority delivering integrated health services across British Columbia. Operates a comparable integrated care delivery model at a regional level, illustrating a similar coordination approach in a different Canadian jurisdiction.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hills-of-headwaters-collaborative-oht

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Hills of Headwaters Collaborative OHT