Dufferin Area Family Health Team

What Dufferin Area Family Health Team does

Dufferin Area Family Health Team (DAFHT) is a non-profit primary healthcare organization headquartered in Orangeville, Ontario, serving the Dufferin-Caledon region in Canada. It operates as a Family Health Team under the Ontario Ministry of Health model, delivering comprehensive primary care through a multi-disciplinary team of more than 50 physicians, nurse practitioners, nurses, dietitians, pharmacists, social workers, mental health therapists, physiotherapists, occupational therapists, respiratory therapists, and chiropodists. Patients are enrolled through affiliated family physicians and access services via referral, self-enrollment in programs, or after-hours clinics offering in-person, telephone, and video appointments.

DAFHT's core technology platform is a unified Electronic Medical Records (EMR) system that links all doctors and health professionals across its five main clinic locations in Orangeville, Shelburne, Grand Valley, and Bolton, enabling seamless information sharing and coordinated care across the community. The service portfolio spans chronic disease management (diabetes, asthma, COPD, hypertension, chronic pain), mental health including the Dufferin DBT Program, women's health, physiotherapy, occupational therapy, respiratory therapy, wound care, nutrition counselling, smoking cessation, chiropody, and social work, alongside group programs such as Mindfulness-Based Cognitive Therapy, the Eating Disorder Bridging Support Program, and the Latch & Learn Drop-In Clinic.

The revenue model is fully managed-services based: all programs and services are funded through the Ontario Ministry of Health with no payment required from patients. The organization supplements this through a reciprocal partnership ecosystem anchored by its role as Co-Chair of the Hills of Headwaters Collaborative Ontario Health Team, with strategic ties to Headwaters Health Care Centre, CMHA Peel-Dufferin, Family Transition Place, CAMH, and other community service providers. DAFHT received an Ontario government investment of more than $2.8 million to expand primary care access in Dufferin-Caledon and operates under a 2023-2026 strategic plan.

Name

Dufferin Area Family Health Team

Legal name

Dufferin Area Family Health Team

Website

https://dafht.ca

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Dufferin Area Family Health Team is a non-profit, Ontario Ministry of Health-funded primary care organization delivering comprehensive interdisciplinary healthcare to enrolled patients across the Dufferin-Caledon region via five clinic locations and a unified EMR system.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Offices of Other Health Practitioners (6213), Home Health Care Services (6216)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Value-Based Primary Care Organizations (Risk-Bearing) (HLAFAGAF)

akta.pro secondary industries

Home Health Clinical Care Coordination & Case Management (HSABACAO), Home-Based Chronic Disease Management (Skilled) (HLADAFAL)

Keywords

• Primary healthcare services
• Chronic disease management
• Interdisciplinary health team
• Community mental health
• Women and family health

Headquarters

HQ city

Orangeville

HQ country

Canada

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Government Healthcare Funding: All programs and services are funded through the Ministry of Health. No payment is required from patients for any services provided by the Dufferin Area Family Health Team.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

DAFHT delivers publicly funded, team-based primary healthcare to enrolled patients across the Dufferin-Caledon region at no direct cost. Care is provided by 50+ interdisciplinary providers (family physicians, nurse practitioners, registered nurses, mental health clinicians, social workers, pharmacists, physiotherapists, occupational therapists, a respiratory therapist, a chiropodist and dietitians) operating across multiple clinic locations and an after-hours clinic. Programs span chronic disease management, mental health, women's and family health, geriatrics, and health promotion, supported by a shared Electronic Medical Record (EMR) and an online Patient Portal.

Product overview

Dufferin Area Family Health Team (DAFHT) is a primary healthcare organization operating as a platform of integrated health services rather than a single product. The organization brings together physicians, nurses, nurse practitioners, social workers, dietitians, physiotherapists, occupational therapists, respiratory therapists, a pharmacist, and a chiropodist who work collaboratively to provide comprehensive care. Core health services include Chronic Pain Management (Power Over Pain), Diabetes Management, Mental Health Services, Women's Health, Respiratory/Lung Health, Wound Care and Ostomy, Social Work, Nutrition Counselling, Smoking Cessation, and Hypertension Management. These services are delivered alongside health workshops and programs such as Mindfulness-Based Cognitive Therapy, DBT Program, Diabetes Management Program, Heart Health, Yoga and Wellbeing, Memory Clinic, Eating Disorder Bridging Support, and the Latch & Learn infant feeding clinic. The organization operates from five locations in Orangeville, Shelburne, and Grand Valley, serving as a centralized healthcare hub connecting patients with interdisciplinary teams.

Differentiator

Problem solved

Functional benefit

Products and services

• Chronic Pain Management Program Interdisciplinary chronic pain management service for enrolled DAFHT patients experiencing persistent pain, delivered by the team's allied health providers.
• Diabetes Management Program Team-based diabetes care and education program for enrolled patients, supporting glycemic management and complication prevention.
• Hypertension Management Program Structured blood pressure management program for enrolled primary care patients, delivered by the interdisciplinary team.
• Mental Health Services Counselling and therapy services for enrolled patients with mental health needs, integrated within the Family Health Team's primary care model.
• Social Work Services Social work support for enrolled patients, addressing psychosocial needs, system navigation and resource connections.
• Women's Health Services Women's health primary care services provided by DAFHT physicians and nurse practitioners, including well-woman care and reproductive health.
• Latch & Learn Drop-In Clinic Drop-in lactation and infant feeding support clinic for breastfeeding parents and newborns, delivered by DAFHT clinicians.
• Memory Clinic Interdisciplinary assessment and care for patients with memory concerns or dementia, delivered through the Family Health Team.
• Physiotherapy Services In-clinic physiotherapy delivered by DAFHT physiotherapists as part of the team's allied health services.
• Occupational Therapy Services Occupational therapy assessment and treatment provided to enrolled patients by DAFHT occupational therapists.
• Respiratory Therapy / Lung Health Program Respiratory care program for patients with conditions such as COPD and other lung diseases, delivered by the DAFHT respiratory therapist.
• Wound Care and Ostomy Services Specialized wound care and ostomy services delivered by DAFHT nursing staff for enrolled patients.
• Chiropody / Foot Care Services In-clinic chiropody and foot care for enrolled DAFHT patients, including those with diabetes and other at-risk conditions.
• Nutrition Counselling Dietitian-led nutrition counselling for enrolled patients, supporting chronic disease management and preventive health.
• Smoking Cessation Program Counseling and support program to help patients quit smoking, delivered within the Family Health Team.
• Primary Care Pharmacist Services Pharmacist-led medication management and review services for enrolled DAFHT patients within the primary care setting.
• Eating Disorder Bridging Support Program Bridging clinical and psychosocial support for patients with eating disorders while awaiting or alongside specialist services.
• Health Workshops and Programs Group health education and prevention workshops (e.g., cooking/nutrition class 'Cooking With Jacalyn' and other group programs) for community members and enrolled patients.
• After-Hours Primary Care Clinic After-hours primary care clinic providing urgent primary care access to enrolled patients outside of regular business hours.
• Patient Portal Online Patient Portal providing enrolled patients with secure access to portions of their medical record and ability to send secure messages to the care team.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Hills of Headwaters Collaborative Ontario Health TeamcoreStrategic or Co-development PartnerDAFHT is actively involved in the Hills of Headwaters Collaborative Ontario Health Team, working with community partners, physicians, and patients to ensure local priorities in care are addressed. The Executive Director serves as Co-Chair of this collaborative OHT.
• Family Transition PlacecoreStrategic or Co-development PartnerCollaborative partnership in the Dufferin DBT Program, offered through Family Transition Place, CMHA Peel-Dufferin, SHIP, and DAFHT together.
• Canadian Mental Health Association Peel-DufferincoreStrategic or Co-development PartnerCMHA Peel-Dufferin partners with DAFHT on the Dufferin DBT Program and provides mental health resources and referrals for DAFHT patients.
• SHIP (Self-Help & Info Peer Support)coreStrategic or Co-development PartnerPartners with DAFHT on the Dufferin DBT Program, providing peer support services.
• Headwaters Health Care CentrecoreStrategic or Co-development PartnerLocal hospital providing emergency and acute care services. DAFHT coordinates patient care with Headwaters and providers serve at the hospital.
• Central West Ontario Health at HomecoreOthersHome and community care provider that coordinates with DAFHT for wound care referrals and other home-based healthcare services.
• Alzheimer's Society of Dufferin CountyminorOthersProvides resources and support services for patients with dementia and their families, referred through DAFHT programs.
• Dufferin Child and Family ServicesminorOthersChild and youth services organization providing crisis supports and family services that complement DAFHT programs.
• Family Transition PlaceminorOthersViolence against women support services providing 24-hour support line and community resources for patients in need.
• Bethell HospiceminorOthersPalliative care services providing end-of-life care support for DAFHT patients and families.
• Centre for Addiction and Mental Health (CAMH)coreStrategic or Co-development PartnerDAFHT participates in the STOP (Smoking Treatment in Ontario Patients) program offered through CAMH, providing free nicotine replacement therapy and counseling for patients wanting to quit smoking.
• March of Dimes CanadaminorOthersProvides rehabilitation services and support for individuals with disabilities, complementing DAFHT's care programs.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Well Health Technologies: Canadian digital health company operating a large network of primary care and allied health clinics plus telehealth services. Comparable in clinic-based primary care scale, but operates a private technology-enabled model rather than a Ministry-funded non-profit.
• Bayshore HealthCare: Canadian provider of home and community health services including nursing, therapy, and personal care. Comparable as a broader Canadian care provider with overlapping chronic disease and home-based service lines, though operating in a private-pay/contract model.
• Headwaters Health Care Centre: Local hospital serving the Dufferin-Caledon region with which DAFHT coordinates acute care, palliative care, and physician cross-credentialing. Comparable as a regional healthcare incumbent operating within the same Hills of Headwaters OHT.
• Centric Health: Canadian healthcare services provider offering primary care, specialty, and surgical services across multiple clinics. Comparable as a broader private-sector incumbent in multi-site Canadian primary care delivery, though not government-funded.

Emerging players

• TELUS Health: Canadian virtual care and employer-sponsored health benefits platform. Comparable as a Canadian primary and mental health care provider, but with a digitally-native, employer-sponsored model that contrasts DAFHT's community-clinic, Ministry-funded approach.

Direct peers

• Hamilton Family Health Team: Ontario Family Health Team operating as an interdisciplinary primary care provider serving an enrolled patient panel. Closely comparable to DAFHT in model, funding structure (Ministry of Health), and team-based service delivery across multiple clinic sites.
• North York Family Health Team: Ontario FHT providing team-based primary care with physicians and allied health professionals. Directly comparable to DAFHT in governance, Ministry of Health funding, and interdisciplinary chronic disease, mental health, and women's health programming.
• Somerset West Community Health Centre: Ontario community health centre providing interdisciplinary primary care, chronic disease management, and health promotion to enrolled populations. Comparable to DAFHT in mission, interdisciplinary team structure, and provincially-funded model.
• South East Toronto Family Health Team: Ontario FHT providing comprehensive primary care through interdisciplinary teams. Comparable to DAFHT in operating model, provincial funding structure, and patient enrollment-based access across multiple clinic locations.
• Barrie and Community Family Health Team: Ontario Family Health Team delivering interdisciplinary primary care in the Barrie/Simcoe region. Directly comparable to DAFHT in care model, multi-site delivery, and Ministry of Health funding, with overlapping service lines including chronic disease management and mental health.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DufferinAreaFamilyHealthTeam
• Xx.com/DufferinT
• LinkedInlinkedin.com/company/dufferin-area-family-health-team

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Dufferin Area Family Health Team