Hisar Europe Travel GmbH

What Hisar Europe Travel GmbH does

Hisar Europe Travel GmbH is a privately-held German travel agency (GmbH) headquartered in Cologne that specializes in organizing Hajj and Umre pilgrimage packages for European Muslim communities. Founded around 1980, the company claims 45 years of corporate experience and operates departures from 13 countries and 27 cities across Europe, with a multi-language website supporting Turkish, German, Dutch, English, and French. Its core products are tiered Umre packages (Ekonomik and Gümüş tiers priced from €1,795 to €2,995), full Hajj packages, and supplementary cultural tours to destinations including the Balkans, India, Egypt, Morocco, Jerusalem, Bosnia, and Uzbekistan. Specialized offerings include Ramadan Umre and a niche Umre product for deaf and hearing-impaired pilgrims, alongside a boutique (Butik Umre) small-group format.

The company operates a pure direct-to-consumer, consultation-driven sales model. Customers submit a callback request form on the website specifying their intended travel month, and a human Umre advisor contacts them to complete the booking. Pricing is per-package, varying by tier (Ekonomik/Gümüş), room configuration (single, double, triple, quad), departure city, and trip duration. No proprietary technology platform is disclosed; the website is a standard travel agency booking site with live streaming from Mecca and Medina and pre-trip online/in-person seminar programs. The company has received Best Hajj Service Awards in 2023, 2024, and 2025.

The business model is straightforward transactional package sales — one-time revenue per booked pilgrim — with no subscription, licensing, or recurring revenue components. With only 7 employees and no disclosed revenue, funding, or external investment, the company operates as a small, owner-managed travel services firm. Customer concentration is inherently low due to the long-tail B2C nature of individual pilgrim bookings, though revenue is seasonally concentrated around Hajj season and Ramadan. The company has no disclosed patents, technology partnerships, or AI/ML capabilities.

Name

Hisar Europe Travel GmbH

Legal name

Hisar Europe Travel GmbH

Website

https://hisareurope.de

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

1–10 employees

Short description

Hisar Europe Travel GmbH is a Cologne, Germany-based travel agency organizing Hajj and Umre pilgrimage packages for European Muslim communities, with departures from 13 countries and 27 cities across Europe and supplementary cultural tours.

Ownership category

akta.pro rank

Product category

Religious Tourism Services

NAICS

Travel Agencies (561510), Tour Operators (561520)

akta.pro primary industry

Hajj & Umrah Travel Agencies (THAKAHAA)

akta.pro secondary industries

Pilgrimage Packages (Air-Inclusive) Tour Operators (THAKAHAK), Religious & Pilgrimage Retail Travel Agencies (THAKABAL), Religious & Sacred Sites Tours (THAJAAAF)

Keywords

• Religious tourism services
• Umrah pilgrimage packages
• Hajj tour packages
• Cultural tour packages
• European muslim travel

Headquarters

HQ city

Cologne (Köln)

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Umre Tour Packages: The primary revenue stream is selling Umre (minor pilgrimage) tour packages to Saudi Arabia. Packages are sold in multiple tiers (Ekonomik/Gümüş) with varying durations and price points. Revenue is generated per booking with pricing varying by room configuration and departure city.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Hisar Europe Travel GmbH is a Cologne-based travel agency that organizes Hajj and Umre (Islamic pilgrimage) tour packages departing from 27 cities across 13 European countries. The company sells all-inclusive pilgrimage packages covering flights, accommodation near holy sites in Saudi Arabia, ground transportation, religious guidance, and headphone tour services. It also offers a portfolio of cultural tours to the Balkans, India, Egypt, Morocco, Jerusalem, Bosnia, and Uzbekistan, plus pre-travel seminars and live streaming from Mecca and Medina.

Product overview

Hisar Europe Travel GmbH is a Germany-based Hajj and Umre pilgrimage travel specialist with 45 years of experience operating from 13 countries and 27 cities. The company offers a portfolio of religious pilgrimage products (Umre Tours in Economical and Silver tiers, Hajj packages, specialized Umre for hearing-impaired pilgrims, and Ramadan Umre) and cultural tour packages (Balkans, India, Egypt, Morocco, Jerusalem, Bosnia, Uzbekistan). The core offering centers on Umre and Hajj pilgrimages with comprehensive packages including flights, accommodation, guided services, and headphone systems. Pre-travel preparation seminars and live streaming of holy sites provide ancillary spiritual services. All offerings are sold as package tours rather than as software products.

Differentiator

Problem solved

Functional benefit

Brands

• Ekonomik Paket: Budget-friendly Umre package option
• Gümüş Paket
• Butik Umre
• Büyük Balkan Turu
• Hindistan Turu
• Mısır Turu
• Fas Turu
• Kudüs-i Şerif
• Bosna Hersek
• Özbekistan

Products and services

• Umre Turları (Umre Tours) All-inclusive Umre (lesser pilgrimage) tour packages to Mecca and Medina for European Muslim pilgrims. Departures from 13 countries and 27 cities with experienced guides, headphone service, accommodation, and ground transportation included.
• Hac (Hajj) Comprehensive Hajj pilgrimage packages with experienced guides, full ground services, and class-leading accommodation near holy sites. Awarded Best Hajj Service in 2023, 2024, and 2025.
• Ekonomik Paket (Economical Umre Package) Budget-friendly Umre package tier with accommodation and transport included; pricing starts from €1,795 (quad room, Köln departure).
• Gümüş Paket (Silver Umre Package) Mid-tier Umre package with enhanced amenities and services, priced from €2,150 to €2,995 depending on room configuration.
• Ramazan-ı Şerif Umreleri (Ramadan Umre) Special Umre tour packages scheduled during the holy month of Ramadan for European Muslim pilgrims.
• Sağır Bireyler/İşitme Engelli Umresi (Hearing-Im Pilgrim Umre) Specialized Umre tours designed for deaf and hearing-impaired pilgrims, with adapted guidance and support services.
• Kültür Turları (Cultural Tours) International cultural tours covering the Balkans, India, Egypt, Morocco, Jerusalem, Bosnia and Herzegovina, and Uzbekistan, with guided services and halal-friendly logistics.
• Büyük Balkan Turu (Great Balkan Tour) Multi-country Balkan tour covering Bosnia, Macedonia, Albania, Kosovo, and Montenegro, 6-7 nights starting from €1,090.
• Hindistan Turu (India Tour) Cultural tour to India (Istanbul–New Delhi route), 7-8 nights priced at €1,450.
• Mısır Turu (Egypt Tour) Egypt cultural tour, 3-4 nights priced at €1,050.
• Fas Turu (Morocco Tour) Morocco tour covering Istanbul–Casablanca, Marrakech, Fez, and Chefchaouen, 5-6 nights at €1,350.
• Kudüs-i Şerif (Jerusalem Tour) Religious cultural tour package to Jerusalem.
• Bosna Hersek (Bosnia and Herzegovina Tour) Cultural tour package to Bosnia and Herzegovina.
• Özbekistan (Uzbekistan Tour) Cultural tour package to Uzbekistan.

Quantifiable outcome

• Best Hajj Service Award for 2023, 2024, and 2025

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Dar es Salam Reisen: German Muslim pilgrimage tour operator offering Hajj and Umrah packages. Comparable to Hisar Europe in targeting European Muslim customers with religious tour packages departing from German cities.
• Al-Hijra Travel: German-based Hajj and Umrah tour operator serving European Muslim communities. Comparable to Hisar Europe in product mix (Umrah/Hajj packages from European cities), customer segment (diaspora pilgrims) and direct-to-consumer distribution.
• İslam Tours: European Hajj/Umrah and Islamic tours operator offering packages from Germany and other European cities. Comparable to Hisar Europe in product structure, target customer (European Muslim pilgrims), and tiered Umrah packages.
• El Hajj Tours: Germany-based Hajj and Umrah specialist. Directly comparable to Hisar Europe as a similarly sized European Hajj/Umrah package operator targeting German-speaking Muslim pilgrims with multi-tier package offerings.

Regional players

• Tursys: Turkish-affiliated Hajj/Umrah operator active in the German market. Comparable to Hisar Europe in Hajj/Umrah product offering but with primary Turkish operational roots, making it a regional peer serving the same European Turkish-Muslim diaspora.

Broad incumbents

• TUI Group: Europe's largest integrated travel group with extensive tour operations and packaged holidays. Comparable as a broad incumbent offering packaged religious and cultural tours at scale, with much larger marketing and distribution capabilities than Hisar Europe.
• TourRadar: OTA marketplace aggregating multi-day guided tour operators globally. Comparable as a broad incumbent in packaged tour distribution — including cultural and religious tours — competing for the same European outbound leisure traveler as Hisar Europe.
• Cox & Kings: Globally established tour operator with heritage in cultural and pilgrimage-style tours across multiple regions. Comparable as a broad incumbent offering multi-country packaged cultural tours (including India, Egypt, Middle East) overlapping with Hisar Europe's cultural tour line.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@HisarEurope
• Facebookfacebook.com/100063850040534
• Instagraminstagram.com/hisar_europe
• LinkedInlinkedin.com/company/hisar-europe-travel-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hisar Europe Travel GmbH