H.M. Patterson & Son-Arlington Chapel

What H.M. Patterson & Son-Arlington Chapel does

H.M. Patterson & Son-Arlington Chapel is a single-site funeral and cremation provider operating from a 2-story Georgian brick facility at 173 Allen Road NE in Sandy Springs, Georgia, established in 1996 as the newest of four H.M. Patterson & Son locations serving the greater Atlanta area. The firm traces its brand lineage to H.M. Patterson & Son, Funeral Directors, founded in Atlanta in 1880, and operates as part of the Dignity Memorial network run by SCI Shared Resources, LLC (an affiliate of Service Corporation International), which provides the underlying technology platform, marketing infrastructure, and a 100% service guarantee program. Service delivery is built around three core lines — traditional funeral services, cremation (direct through full-service), and burial arranged in coordination with the affiliated Arlington Memorial Park cemetery roughly two miles away — supplemented by pre-need planning, grief support via a 24-hour Compassion Helpline, and ancillary digital merchandise including interactive online obituaries, video consultations, Tribute Movies, and memory books.

The business model combines one-time at-need service revenue with multi-year pre-need prepaid contracts that carry up to a 10% discount (e.g., $550 off a $5,500 plan), alongside cemetery property sales financed at low interest. Go-to-market is sales-led and omni-channel: families can engage via 24/7 phone, online contact forms with a 15-minute urgent callback SLA, scheduled appointments at the chapel, in-home consultations, or video meetings. The customer base is the geographic and demographic core of the Atlanta metropolitan area (Sandy Springs, Roswell, Dunwoody), split between families arranging immediate services and pre-planning individuals or adult children planning for elderly parents. Pricing is not publicly disclosed and is quote-based; the location is supported by 5 employees and is not a separate operating company from SCI's national network.

The technology surface is largely inherited from the Dignity Memorial platform rather than built locally: online obituary publishing, virtual consultations, Tribute Movie production, and a 100% service guarantee program are the most differentiated digital components. The strategic position is that of a locally branded, long-heritage site embedded within the largest death-care distribution network in North America (1,900+ locations, 375,000+ families served annually), monetizing through localized trust, bundled cemetery partnerships, and pre-need contracting to convert episodic at-need demand into longer-duration prepaid revenue.

Name

H.M. Patterson & Son-Arlington Chapel

Legal name

H.M. Patterson & Son-Arlington Chapel

Website

https://hmpattersonarlington.com

Company type

Private

Founded year

1880

Operating status

Operating

Headcount range

1–10 employees

Short description

H.M. Patterson & Son-Arlington Chapel is a Sandy Springs, Georgia funeral and cremation provider serving greater Atlanta families with traditional, cremation, burial, and pre-need services, operating inside SCI's Dignity Memorial network since 1996.

Ownership category

akta.pro rank

Product category

Funeral and Cremation Services

NAICS

Funeral Homes and Funeral Services (812210), Funeral Homes and Funeral Services (81221)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Bereavement & Grief Support Services (Hospice-Affiliated/Independent) (HLADAHAL)

akta.pro secondary industry

Bereavement & Grief Support Services (Family Aftercare) (HSABAFAI)

Keywords

• Funeral services
• Cremation services
• Burial services
• Pre-need planning
• Grief support

Headquarters

HQ city

Sandy Springs

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Funeral Services: Traditional funeral services including ceremony, viewing, burial arrangements, and related ceremonies. One-time service fees.
2. Cremation Services: Cremation options ranging from direct cremation without service to full funeral service before or after cremation. Includes various memorial and burial choices.
3. Pre-need Planning: Advance funeral planning services allowing families to prepay for future services. Offers include up to 10% discount on prepaid funeral plans.
4. Memorial Products: Keepsake programs, memory books, funeral favors, memorial keepsakes, and tribute products.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

H.M. Patterson & Son-Arlington Chapel provides funeral, cremation, burial, pre-planning, and memorialization services to families in the greater Atlanta area from its Sandy Springs, Georgia location. Core offerings include traditional funeral services, direct and full cremation options, burial services with affiliated Arlington Memorial Park cemetery, advance pre-need planning with prepayment options, celebration-of-life events with venue and catering, plus grief support through a 24-hour Compassion Helpline. Memorial products include online obituaries, tribute movies, memory books, and keepsake programs.

Product overview

H.M. Patterson & Son-Arlington Chapel is a funeral and cremation service provider operating as part of the Dignity Memorial network. The company offers a comprehensive portfolio of death care services centered around personalized funeral and memorial celebrations, cremation services, burial services, and pre-planning arrangements. Core services include traditional funeral services, cremation services (ranging from direct cremation to full funeral services), burial services with access to affiliated Arlington Memorial Park, and pre-planning consultations. The company also provides memorial products including online memorials, tribute movies, memory books, and keepsake programs. Additional amenities include venue facilities with catering options, reception rooms, and grief support resources through a 24-hour Compassion Helpline. Founded in 1880 with 4 locations serving greater Atlanta, the Sandy Springs Arlington Chapel location opened in 1996 in a Georgian brick building.

Differentiator

Problem solved

Functional benefit

Products and services

• Funeral Services
• Cremation Services
• Burial Services
• Pre-Planning Services
• Celebration of Life Events
• Venue and Catering
• Grief Support
• Online Memorial
• Tribute Movie
• Memory Book
• Keepsake Program

Quantifiable outcome

• 24/7 availability with real person answering phone
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Arlington Memorial ParkcoreStrategic or Co-development Partner · 1 January 1996Close affiliation with Arlington Memorial Park cemetery conveniently located 2 miles from the Arlington Chapel location. Partnership provides families seamless access to burial plots, cremation cemetery options, and memorialization property. The funeral home actively promotes cemetery property sales with up to 10% off incentives.
• Dignity Memorial (SCI Shared Resources, LLC)coreStrategic or Co-development PartnerPart of the Dignity Memorial network, the largest funeral, cremation, and cemetery provider network in North America with over 1,900 locations serving 375,000 families annually. SCI Shared Resources LLC provides technology platform, marketing, purchasing power, and operational support including the 100% service guarantee program.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Foundation Partners Group: Private death-care operator owned by a private equity sponsor, managing ~130 funeral home and cemetery locations across the US; comparable as a multi-location, multi-service death-care network operator with a similar service portfolio.
• Everstory Partners: Private death-care operator (backed by Sentinel Capital Partners) providing funeral, cremation, and memorial services across more than 300 locations; closely comparable as a sponsor-backed multi-location funeral/cremation network with similar product mix.
• StoneMor Partners: Publicly traded (NYSE: STON) operator of funeral homes and cemeteries with a similar emphasis on bundled funeral-plus-cemetery-property offerings and pre-need planning; directly comparable in service mix to a Dignity Memorial location.
• Park Lawn Corporation: Publicly traded (TSX: PKL) death-care provider operating funeral homes, cremation centers, and cemeteries across North America; comparable business model combining traditional funeral services, cremation, and cemetery property in a network structure.
• Carriage Services: Publicly traded death-care company (NYSE: CSV) operating funeral homes and cemeteries across the US with a comparable mix of traditional funeral, cremation, and pre-need services; size and service-mix are the closest public-market analogue to a Dignity Memorial-affiliated funeral home.
• Trustwell Living: Death-care provider (subsidiary of Houchens Industries) operating funeral homes, cremation services, and cemetery properties; comparable as a diversified death-care operator with similar service and product offerings to a Dignity Memorial location.

Emerging players

• Neptune Society: Cremation-focused brand also owned by SCI/Dignity Memorial network; comparable as a sister brand targeting the high-growth direct-cremation segment that overlaps with this funeral home's cremation service line.

Broad incumbents

• Service Corporation International: Parent of SCI Shared Resources, LLC, which operates the Dignity Memorial network that this funeral home belongs to; SCI is the largest funeral, cremation, and cemetery provider in North America with 1,900+ locations. Comparable as the ultimate parent and network counterpart.

Regional players

• A.S. Turner & Sons Funeral Home: Long-established independent/affiliated funeral home in Decatur serving the greater Atlanta metro; directly comparable as a competing Atlanta-area funeral home competing for the same families and overlapping service territory.
• H.M. Patterson & Son-Spring Hill Chapel: Sibling location within the same H.M. Patterson & Son firm founded in 1880 in Atlanta; comparable as a sister Dignity Memorial funeral home in the same metro serving overlapping (but differentiated) Atlanta sub-markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/h.m.-patterson-&-son-arlington-chapel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about H.M. Patterson & Son-Arlington Chapel