What Hospital HM Rosaleda does

Hospital HM Rosaleda is a private general hospital located at C/ Santiago León de Caracas, 1, 15701 Santiago de Compostela, Galicia, Spain, operating under the legal entity INSTITUTO POLICLÍNICO ROSALEDA, S.A. and wholly owned by the parent group PROFESIONALES DE LA MEDICINA Y DE LA EMPRESA, S.A. As part of the HM Hospitales network (founded 1989), it serves individual patients, insured patients, international patients, and traffic accident victims through inpatient and outpatient services spanning oncology, psychology, otolaryngology (including a dedicated Voice and Anosmia Unit), vascular surgery, phlebology, clinical laboratory services, and emergency care. The facility is equipped with the MAKO robotic surgery system for knee and hip prosthesis procedures, advertising greater surgical accuracy versus traditional methods.

The hospital operates a digital ecosystem consisting of a Patient Portal (Mi Portal HM, also branded Portal del Paciente) and a mobile application available on iOS and Android. The portal and app enable appointment scheduling, medical record access, test result downloads, medical certificate retrieval, a 'Mi círculo' family-management feature, an 'He llegado' arrival notification, and real-time emergency wait-time information. A premium tier, HM+, provides members with a personal health assistant. Distribution occurs through in-person hospital visits, self-serve digital channels, and partnerships with multiple insurance companies and mutual insurance providers that enable direct billing. Specialized International Patient services have operated since 2012, offering 24/7 personalized attention to non-residents, students, and diplomatic personnel.

Hospital HM Rosaleda generates revenue primarily through fee-for-service medical care (consultations, diagnostic tests, surgical procedures, hospital stays, and emergency care) billed either to insurance partners on a transactional basis or directly to private-pay patients. The HM+ membership adds a subscription-like recurring element. The hospital does not publicly disclose pricing and has no disclosed funding rounds, headcount, or audited revenue. Group-level AI activity is limited to process automation and predictive analytics on diagnostic and administrative data; no proprietary AI models or public benchmarks are disclosed. The facility holds ISO 27001, TÜV Rheinland, EFQM 700+, ENS, IDIS Excelencia, Madrid Excelente, and GDPR/LOPDGDD certifications, and participates in the group-wide network of seven blood donation units that supported 10,625 donors in 2023.

Name

Hospital HM Rosaleda

Legal name

INSTITUTO POLICLÍNICO ROSALEDA, S.A.

Website

https://hmrosaleda.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Hospital HM Rosaleda is a private multi-specialty hospital in Santiago de Compostela, part of Spain's HM Hospitales group, offering inpatient and outpatient care, MAKO robotic orthopedic surgery, oncology, voice and anosmia units, and digital patient portal and mobile app services.

Ownership category

akta.pro rank

Product category

Private Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Offices of Physicians (62111)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Hospital-Based EMS & Mobile Integrated Health (HLAFANAC)

Keywords

• Private hospital services
• Robotic orthopedic surgery
• Patient portal platform
• Specialty medical care
• International patient services

Headquarters

HQ city

Santiago de Compostela

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services Revenue: Revenue generated from comprehensive medical services including consultations, diagnostic tests, surgical procedures, hospital stays, and emergency care provided to patients.
2. Insurance Billing: Services provided to patients covered by health insurance, with billing processed through insurance companies and mutual insurance providers.
3. Private Pay Services: Direct payment for medical services by patients without insurance coverage, including consultations, procedures, and medical check-ups.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Hospital HM Rosaleda is a private acute-care hospital in Santiago de Compostela, Spain, operating within the HM Hospitales network. It delivers inpatient and outpatient medical services across multiple specialties including oncology, psychology, otolaryngology, vascular surgery, and traumatology, supported by advanced diagnostic technology and the MAKO robotic surgery system for knee and hip prosthesis procedures. It also provides a digital patient portal, a mobile application, and dedicated international patient and traffic accident victim programs.

Product overview

Hospital HM Rosaleda is a comprehensive medical facility within the HM Hospitales group, offering integrated healthcare services across multiple specialties including oncology, psychology, vascular surgery, and otolaryngology. The hospital operates a multi-product digital ecosystem comprising a Patient Portal (Portal del Paciente) and a mobile application for iOS and Android, enabling patients to manage appointments, access medical records, and download test results. The hospital features advanced robotic surgery capabilities using the MAKO system for orthopedic procedures, and provides specialized programs such as the HM+ exclusive health program and International Patient services. Additional offerings include clinical laboratory services, psychological care units, voice disorder treatment, and blood donation coordination through HM Hospitales' network of seven donation units.

Differentiator

Problem solved

Functional benefit

Brands

• HM+: Exclusive and personalized health service with a personal assistant for managing health needs
• International Patient

Products and services

• HM Rosaleda Hospital Services Comprehensive inpatient and outpatient medical care for individuals and families across specialties including oncology, psychology, otolaryngology, vascular surgery, and traumatology, delivered at the HM Rosaleda facility in Santiago de Compostela.
• Robotic Surgery with MAKO (Cirugía Robótica) Advanced robotic-assisted orthopedic surgery service for knee and hip prosthesis procedures, providing greater precision than traditional methods; for patients requiring joint replacement.
• Portal del Paciente (Patient Portal / Mi Portal HM) Web-based patient portal where HM Rosaleda patients can request and manage appointments, access medical records, download test results and medical certificates, and manage care for family members.
• HM Hospitales Mobile App Mobile application for iOS and Android letting patients schedule appointments, access medical history, use the 'He llegado' arrival notification, view emergency wait times, and download results and medical certificates.
• HM+ Exclusive Health Program Subscription-style personalized health program giving members a dedicated personal assistant to manage their healthcare needs and access HM Hospitales services more efficiently.
• International Patient Services Dedicated service for international patients, non-residents, students, and diplomatic personnel offering 24/7 personalized medical attention, advanced technology, and qualified staff; operating since 2012.
• Laboratorio y Análisis Clínicos (Clinical Laboratory) In-hospital clinical laboratory providing diagnostic testing for HM Rosaleda patients; open weekdays 08:00–20:00 (reduced hours in August).
• Unidad de Atención Psicológica (Psychology Unit) Dedicated psychology unit at HM Rosaleda providing personalized psychological support and therapy adapted to each patient.
• Oncology (Oncología) Oncology service at HM Rosaleda providing cancer diagnosis and treatment with advanced technology and an expert medical team.
• Unidad de Lesionados de Tráfico (Traffic Accident Injury Unit) Specialized unit at HM Rosaleda providing medical care, documentation, and insurance coordination for traffic accident victims.
• Unidad de la Voz (Voice Disorders Unit) Specialized voice disorders unit at HM Rosaleda for diagnosis and treatment of voice pathologies, staffed by ENT specialists and speech therapists with expertise in larynx, pharynx, and advanced techniques.
• Unidad de Anosmia (Anosmia / Loss of Smell Unit) Specialized unit at HM Rosaleda for diagnosis and treatment of anosmia (loss of smell) and related olfactory disorders.
• Cirugía Endoscópica de Cuello (Endoscopic Neck Surgery) Minimally invasive endoscopic neck surgery service at HM Rosaleda for cervical pathology, avoiding large visible incisions and improving both aesthetic and functional recovery.
• Fleboestética — Eliminación de Varices (Varicose Vein Treatment) Varicose vein treatment service at HM Rosaleda using radiofrequency ablation, delivered by specialists in open and endovascular vascular surgery.
• Medical Technology and Diagnostic Imaging Diagnostic imaging and medical technology service at HM Rosaleda including MRI and other high-precision diagnostic equipment for accurate diagnosis.

Quantifiable outcome

• MAKO robotic surgery provides greater accuracy in knee and hip prosthesis procedures compared to traditional methods

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

One partnership is on record.

• Insurance Companies and Mutual Insurance ProviderscoreOthersHM Hospitales works with numerous insurance companies and mutual insurance providers to cover hospital services. Patients can verify coverage through the hospital's insurance directory. The hospital handles direct billing with insurers, streamlining the payment process for insured patients.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Hospitales San Roque: Canary Islands private hospital group with multi-specialty services and insurance partnerships. Comparable private-hospital operating model, though concentrated in a different Spanish region and more reliant on local medical tourism.
• Centro Médico Teknon (Quirónsalud): Barcelona-based private specialty/general hospital within Quirónsalud. Comparable advanced-technology, multi-specialty private hospital model and international patient orientation; serves as a benchmark for HM Rosaleda's medical-tourism ambitions.
• IMQ (Igualatorio Médico Quirúrgico): Basque Country private healthcare provider operating its own hospitals and clinics under an insurance-mutual model. Comparable to HM Rosaleda in insurance-integrated private-hospital delivery, but geographically concentrated in northern Spain.

Direct peers

• HLA Hospitales: Network of private hospitals in Spain with a comparable multi-specialty, insurance-partnered operating model. Highly relevant regional peer for HM Rosaleda given similar service mix and Spanish private-market positioning.
• Hospitales Pascual: Spanish private hospital group offering multi-specialty care with insurance partnerships. Comparable scale and operating model to HM Rosaleda's parent network, particularly relevant as a regional Spanish private-hospital competitor.
• Vithas: Spanish private hospital group with 20+ hospitals and numerous specialty centers nationwide. Closely comparable to HM Hospitales in size, multi-specialty general hospital model, and Spanish private-insurance payer mix.
• Ribera Salud (Vinalopó / Ribera group): Spanish private healthcare group managing public-private partnership hospitals and standalone facilities. Comparable in private-hospital model, multi-specialty coverage, and exposure to Spanish regional healthcare regulation.
• Hospital de la Luz: Madrid-based private general hospital offering advanced technology and multi-specialty care with insurance partnerships. Comparable to HM Rosaleda in service breadth, technology positioning, and Spanish private-insurance payer mix.

Broad incumbents

• Quirónsalud: Largest private hospital group in Spain and Europe, operating dozens of general and specialty hospitals across the country. Directly comparable to HM Rosaleda in scope of services and Spanish private-hospital model, but at significantly greater scale.
• Hospitales Sanitas (Sanitas Hospitals): BUPA-owned Spanish private healthcare provider operating hospitals and clinics nationwide. Comparable multi-specialty private hospital model with strong insurer-integration; broader and better-capitalized than HM Rosaleda.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hmhospitales
• YouTubeyoutube.com/@hmhospitales
• Facebookfacebook.com/hmhospitales
• LinkedInlinkedin.com/company/hospital-hm-rosaleda
• Instagraminstagram.com/hmhospitales

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospital HM Rosaleda