Holbrook Police

What Holbrook Police does

The Holbrook Police Department is a municipal law enforcement agency serving the Town of Holbrook, Massachusetts, under the authority of the Town of Holbrook Select Board. The department operates a 24/7 headquarters at 300 South Franklin St and provides general police services including patrol, emergency response, traffic enforcement, criminal investigations, and community policing to the residents and visitors of Holbrook. As of August 2025, it is led by Chief David N. Del Papa, supported by Deputy Chief Casey Surprenant and a roster of detectives, sergeants, communications personnel, and shift officers. The department is government-funded through Town of Holbrook tax revenues and does not operate as a commercial enterprise; ancillary fees are limited to firearms licensing ($100, free for renewals 70+), public records requests, and a $150 Junior Police Academy registration. The department received a Certificate of Accreditation from the Massachusetts Police Accreditation Commission (MPAC) on October 30, 2024, valid through 2027, satisfying all 257 mandatory standards and 55% of 125 optional standards.

The department's product portfolio spans specialized operational units and community engagement programs. Operational units include the Body Worn Camera Program (Axon AB4 cameras, established Fall 2023), a Drone Unit for search and rescue and aerial surveillance, a K9 Unit (Jan, a Belgian Malinois), a Comfort Dog Program (Blue, an English Cream Golden Retriever), a Motorcycle Unit, a Mountain Bike Unit, and a UTV Unit. Community programs include the Citizens Police Academy, Junior Police Academy, Faith & Blue events, School Resource Officer program (serving Holbrook Public Schools), Community Outreach, Anonymous Tip submission, Internet Safe Zone (MeetUp Spot in partnership with OfferUp), MedReturn and needle drop boxes, and child passenger safety seat installation. Distribution is direct: walk-in services at headquarters, mobile patrol deployment, and online self-service forms. Marketing occurs through the official website (redesigned February 2024), email newsletter, social media (Facebook/HolbrookHope), community events, public records/police logs, and press releases. The only documented capital inflow beyond tax revenue is a $2,712 grant from the Commonwealth Security Trust Fund in July 2021.

Name

Holbrook Police

Legal name

Holbrook Police Department

Website

https://holbrookpolice.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

The Holbrook Police Department is a municipal law enforcement agency serving the Town of Holbrook, Massachusetts. It provides 24/7 patrol, emergency response, investigations, and community policing through specialized units, supported by tax revenue and a 2024 MPAC accreditation.

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement

NAICS

Police Protection (922120), Police Protection (92212)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro industry

PRIMARYBPAIAGAA

Police Services (Patrol, Response & Community Policing)

Business & Public Services/Public Sector & Government Administration/Law Enforcement & Public Safety (Police, Fire, EMS)

SECONDARYEDALAEAG

Crime Prevention & Community Policing Programs

Education/Student Services & Campus Operations/Campus Safety, Security & Emergency Management

SECONDARYEDAEACAA

Campus Security Guarding & Patrol Services

Education/Education Facilities & Support Services/Security, Safety & Emergency Preparedness Services (Campus Security, Access Control)

Keywords

• Municipal law enforcement
• Public safety services
• Community policing
• Firearms licensing
• School resource officer

Headquarters

HQ city

Holbrook

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Public Safety Services: The department is government-funded through tax revenues and operates as a municipal police department serving the Town of Holbrook, Massachusetts. Services are provided to all residents without direct charges.
2. Firearms Licensing Fees: The department processes firearms license applications and renewals. New applications and renewals require fees: $100 for most applicants, free for renewals age 70 and over. Checks or money orders made to Town of Holbrook.
3. Police Reports/Public Records: The department provides police reports and public records to residents under Massachusetts Public Records Law. Administrative processing through Public Records Officer.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

The Holbrook Police Department is a municipal law enforcement agency serving the Town of Holbrook, Massachusetts. It delivers 24/7 patrol, emergency response, investigations, and traffic enforcement through specialized units (K9, Drone, Motorcycle, Mountain Bike, UTV, Body Worn Camera), alongside community programs such as the Citizens Police Academy, Junior Police Academy, Faith & Blue, School Resource Officer program, and Internet Safe Zone MeetUp Spot. Administrative services include firearms licensing, public records requests, anonymous tip submission, and medication/needle disposal.

Product overview

The Holbrook Police Department is a municipal law enforcement agency serving the Town of Holbrook, Massachusetts. Rather than a commercial product company, it provides public safety services through various specialized units and community programs. The department's portfolio includes core patrol and investigative services, specialized units (Drone Unit, K9 Unit with Jan the Belgian Malinois, Comfort Dog Blue, Motorcycle Unit, Mountain Bike Unit, UTV Unit, Body Worn Camera Program), school safety programs (School Resource Officers), and community engagement initiatives (Citizens Police Academy, Junior Police Academy, Community Outreach Program). Supporting services include firearms licensing, public records requests, anonymous tip submission, the Internet Safe Zone MeetUp Spot for online transaction safety, and medication/needle disposal programs. The department achieved Massachusetts Police Accreditation Commission (MPAC) certification in October 2024.

Differentiator

Problem solved

Functional benefit

Brands

• Junior Police Academy: Youth outreach program for Holbrook residents entering 5th or 6th grade designed to establish positive relationships between the Police Department and Holbrook youth
• Citizens Police Academy
• Community Outreach Program
• Faith & Blue

Products and services

• General Police Services Core law enforcement services including patrol, investigation, emergency response, traffic enforcement, and community policing for the Town of Holbrook, Massachusetts.
• Citizens Police Academy A community engagement program bringing Holbrook citizens into positive, first-person contact with officers to provide insight into police work, including community policing, use of force, drug investigations, motor vehicle stops, and searches and seizures.
• Junior Police Academy Outreach program for Holbrook youth entering 5th or 6th grade designed to establish positive relationships between the Police Department and young residents through education about police work and citizenship; $150 registration fee.
• Body Worn Camera Program Body camera program utilizing Axon AB4 cameras established in Fall 2023 to promote transparency with the community. Managed by Officer Christos Apostolidis.
• Drone Unit Aerial drone unit consisting of Detective Scott Glover and Officer Murphy, equipped with one drone used for search and rescue operations and aerial surveillance.
• Comfort Dog Program (Blue) Therapy dog program featuring Blue, an English Cream Golden Retriever born in 2021, trained in friendly search and rescue. Blue provides comfort for individuals in distress and visits schools. Handler: Detective Scott Glover.
• K9 Unit (Jan) Patrol dog unit featuring Jan, a 6-year-old Belgian Malinois trained in search and rescue, article searches, civil work, and apprehension. Born in Czech Republic. Handler: Sergeant Casey Surprenant.
• Motorcycle Unit Traffic enforcement unit utilizing motorcycles, led by Sergeant Andrew Martins and including Officers Peter Hutchings, Nate Rookard, Justo Pagan, and Jonathan Ortiz.
• Mountain Bike Unit Community patrol unit operating on mountain bikes across Holbrook, present during special events including parades and the annual Christmas Stroll. Officers: Michael Szczesny, Justin Murphy, and Alex Occhipinti.
• School Resource Officer Program Full-time School Resource Officer (Detective Scott Glover) and part-time SRO (Officer Alex Occhipinti) serving Holbrook schools, acting as visible law enforcement, resource for students/teachers/parents, and bridge between police and youth.
• UTV Unit Utility vehicle unit deployed for search and rescue missions in rough terrain and neighborhood patrols. 75% of officers are trained in operating department UTVs.
• Firearms Licensing Licensing service for LTC (License to Carry) and FID (Firearms Identification Card) applications and renewals, including eligibility verification, interviews, and compliance with Massachusetts firearms laws.
• MedReturn and Needle Drop-off Programs 24/7 prescription drug disposal drop-box and separate needle drop box installed in the police station lobby for safe disposal of unwanted medications and sharps.
• Internet Safe Zone / MeetUp Spot Partnership with OfferUp providing a safe, secure meeting place at the police station for residents completing online transactions. The station is staffed 24/7 and covered by security cameras.

Quantifiable outcome

• Accreditation achieved October 30, 2024, valid through 2027
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Massachusetts Police Accreditation Commission (MPAC)coreStrategic or Co-development Partner · 30 October 2024MPAC provides independent review and evaluation of department policies against 257 mandatory standards and 125 optional standards. Holbrook Police received Certificate of Accreditation on October 30, 2024, valid for three years through 2027.
• MovementForward, Inc.minorStrategic or Co-development Partner · 1 January 2020Faith & Blue initiative inaugurated in 2020 in partnership with MovementForward, Inc. and the Office of Community Oriented Policing Services (COPS Office) at the U.S. Department of Justice. Facilitates safer communities by engaging law enforcement with local faith-based organizations through National Faith & Blue Weekend events.
• Office of Community Oriented Policing Services (COPS Office)minorStrategic or Co-development Partner · 1 January 2020U.S. Department of Justice program partnered with MovementForward, Inc. for Faith & Blue initiative designed to facilitate safer communities through law enforcement-faith community engagement.
• Local Houses of WorshipminorStrategic or Co-development Partner · 1 January 2020Local faith-based organizations partner with Holbrook Police for annual Faith & Blue events featuring K-9 and drone demonstrations, family activities, and community engagement.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Stoughton Police Department: Norfolk County, MA municipal police department serving a similarly sized town; comparable funding model and share regional task force resources such as Metro-LEC MOP Team.
• East Bridgewater Police Department: Direct neighboring small-town Massachusetts police department referenced alongside Holbrook in regional coverage; similar headcount scale and community-policing orientation.
• Randolph Police Department: Norfolk County, MA municipal police department of comparable size and demographic profile; peer in regional mutual aid, MPAC accreditation processes, and small-department operational practices.
• Canton Police Department: Norfolk County, MA municipal police department of comparable mid-small size; peers in MPAC accreditation standards and school resource officer programs.
• Abington Police Department: Massachusetts municipal police department previously led by incoming Chief Del Papa (2021-2024); similar small-town Norfolk/Plymouth County jurisdiction with comparable community policing profile.
• Whitman Police Department: Plymouth County, MA municipal police department of comparable size; operates with similar town-budget funding model and small-departmental specialization constraints.
• Braintree Police Department: Massachusetts municipal police department where incoming Chief David Del Papa served for 25 years; comparable size, Massachusetts governance structure, and community-policing model to Holbrook PD.
• Avon Police Department: Small Norfolk County, MA municipal police department in close geographic proximity to Holbrook; comparable sworn-staffing scale and community-policing posture.

Broad incumbents

• Norfolk County Sheriff's Office: County-level law enforcement agency operating within Holbrook's Norfolk County jurisdiction; partners on regional task forces, training, and accreditation frameworks.
• Massachusetts State Police: Statewide law enforcement agency providing overlapping patrol, investigative, and specialized-unit capabilities (K9, drones, BWC) across Massachusetts; sets statewide accreditation and policy standards that Holbrook PD must align with.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HolbrookHope
• LinkedInlinkedin.com/company/holbrook-police

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Holbrook Police