What Hollard Insurance Company of Namibia does

Hollard Insurance Company of Namibia is a privately-owned insurance group headquartered in Windhoek, founded in 2003 as a subsidiary of the multinational Hollard Insurance Group. The company operates through two core licensed entities—Hollard Insure, an authorized General Insurance Provider, and Hollard Life Namibia, an authorized Life Assurance Provider—delivering a diversified portfolio of personal lines (comprehensive, third-party fire & theft, and third-party-only car insurance; building and contents; travel), commercial lines (commercial, engineering, farmers, guarantees, liabilities, marine, tourism, trucking), and life products (funeral cover, Gap Cover Core and Plus, InPloy group risk, MyLife life). Distribution combines a Namfisa-registered, NIBA-certified broker network with 10 branch offices across Namibia, a centralized call center, and direct digital channels for travel and Gap Cover quoting, plus online claims submission with PDF upload.

The technology stack centers on conventional insurance policy administration and claims processing systems, augmented by a partnership with IdentityToday that delivers a smartphone-based, FIA-compliant digital KYC workflow completing identity verification in approximately three minutes. Revenue is generated almost entirely through recurring insurance premiums—monthly billing on most life and gap-cover products, with usage-based pricing on travel insurance—channeled via brokers (the dominant route) and direct consumer sales. The company serves individual consumers, business owners, farmers, tourism operators, and employer groups (companies with 10+ employees for group risk), and reports 279,000+ in-force policies and approximately 164 employees (per 2018 data; firmographic input lists 137).

Operationally, Hollard Namibia has grown from a small founding team to a national footprint spanning 10 branches from Rundu in the north to Keetmanshoop in the south and coastal locations at Walvis Bay and Swakopmund, supported by a visible community-engagement program (Hollard Hearts Foundation) and CSR partnerships in education, cycling, and disaster relief. The competitive narrative positions the firm as Namibia's largest privately-owned insurance group and self-described Favourite Insurer, with brand reinforcement through sponsorships of events such as the UCI African Gravel Championships at Khomas100. No revenue figures, growth rates, or financial KPIs were disclosed in the source data; analyses rely on headcount, branch count, and policy-count proxies.

Name

Hollard Insurance Company of Namibia

Legal name

Hollard Namibia

Website

https://hollard.com.na

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

Hollard Insurance Company of Namibia is a privately-owned insurance group, founded in 2003, offering general and life insurance products to individuals, businesses, farmers, tourism operators, and employer groups across Namibia through broker networks, 10 branch offices, call center, and online channels.

Ownership category

akta.pro rank

Product category

Insurance

NAICS

Insurance Carriers and Related Activities (524), Direct Property and Casualty Insurance Carriers (524126), Direct Life Insurance Carriers (524113), Direct Health and Medical Insurance Carriers (524114)

SIC

Fire, Marine & Casualty Insurance (6331), Life Insurance (6311), Surety Insurance (6351)

akta.pro primary industry

Level Term Life Insurance (FSAIAAAA)

akta.pro secondary industries

Renters Insurance (FSAJACAB), Group Term Life Insurance (FSAIAAAJ), Basic Group Term Life (Employer-Paid) (FSAIADAA), Whole Life Insurance (FSAIABAA)

Keywords

• General insurance
• Life insurance
• Personal insurance
• Commercial insurance
• Insurance brokerage

Headquarters

HQ city

Windhoek

HQ country

Namibia

HQ region

Africa

Offices12 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. General Insurance Premiums: Short-term insurance products including car, home, travel, business, and specialized insurance policies. Revenue generated through annual and monthly insurance premiums.
2. Life Insurance Premiums: Long-term life insurance products including funeral cover, life insurance (MyLife), gap cover, and group risk insurance. Revenue from recurring premium payments.
3. Value Added Products (VAPS): Credit shortfall and deposit protector products that complement comprehensive car insurance policies, providing additional coverage and generating premium revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Hollard Insurance Company of Namibia provides general insurance (car, home, travel, commercial, engineering, marine, trucking) through its Hollard Insure subsidiary and life insurance products through its Hollard Life subsidiary. It serves individual consumers, business owners, farmers, tourism operators, and employers/employee groups across Namibia via brokers, branches, a call center, and online channels.

Product overview

Hollard Namibia operates as Namibia's largest privately-owned insurance group offering a diversified portfolio of General Insurance (short-term) and Life Insurance products. The general insurance portfolio comprises Personal Insurance (Comprehensive Car Insurance, Third-Party Fire & Theft, Third-Party Only, Credit Shortfall VAPS, Deposit Protector VAPS, Building Insurance, House Contents Insurance, Travel Insurance) and Business Insurance (Commercial, Engineering, Farmer's, Guarantees, Liabilities, Marine, Tourism, Trucking). The life insurance portfolio includes Gap Cover (Core and Plus options), Purple Life Family Funeral Plan, InPloy Group Risk Insurance, and MyLife Life Insurance. Products range from basic liability coverage to comprehensive multi-benefit policies, with value-added products designed to enhance claim payouts.

Differentiator

Problem solved

Functional benefit

Brands

• Purple Life Family Funeral Plan: Affordable funeral cover policy covering up to 24 family members with no medical tests required and includes a Premium Payback Benefit.
• InPloy

Products and services

• Car Insurance
• Home Insurance
• Travel Insurance
• Commercial Insurance
• Engineering Insurance
• Marine Insurance
• Trucking Insurance

Quantifiable outcome

• 279,000+ in-force policies demonstrating market trust and customer retention
• +1 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Amos Meerkat Farm Schools (AMS)coreStrategic or Co-development PartnerPartnership with Amos Meerkat Schools since 2013 to educate wives of rural farm workers and enable them to open home-based preschools. Started with 15 teachers and 150 students; grew to 200 teachers, 182 schools, and 6,100 children. Hollard donated N$450,000 to support this educational initiative targeting underserved communities.
• Rössing FoundationcoreStrategic or Co-development PartnerHollard Life sponsored N$70,000 into the Rössing Foundation Mobile Laboratory initiative in 2015. The van is also insured by Hollard. From January 2017, the program supported 10 schools, 159 teachers, and 4,375 learners through various support modes including face-to-face lessons, scientific experiments, and project-based learning.
• CAMP (Career Assessment and Mentorship Programme)minorStrategic or Co-development PartnerCareer Assessment and Mentorship Programme founded by Sidney Boois in Bethanie, focusing on Grade 7-12 students from marginalized communities. Hollard donated N$63,575 in custom-made Namibian furniture and N$61,300 in equipment including bookshelves, computer stands, and a kitchenette.
• NamkidminorStrategic or Co-development PartnerNamkid, founded by Jasmine-Rose Goagoses, hosted Winter Drive event in Maxuilili/Katatura community. Hollard Life sponsored food and items worth N$54,000, including hampers with rice, soup, tinned food, vegetables, soap, toothbrushes, sanitary pads, and deodorant. Event served approximately 2,000 people.
• Cycletec NamibiaminorStrategic or Co-development PartnerPartnership with Cycletec Namibia owner Patrick de Goede to establish the Hollard Bike Park next to Eagles in Avis. Park offers cross country loop, dual slalom track, balance park and drop-offs. Additional sponsors include Pupkewitz, OJ Plant Hire and Nedbank. Event sanctioned by Namibian Cycling Federation.
• IdentityTodaycoreTechnology or IntegrationPartnership with IdentityToday for secure, web-based digital KYC platform. Enables policyholders to submit identification records electronically in approximately 3 minutes using smartphone. Process required under Financial Intelligence Act (FIA) for identity verification.
• Khomas100 / UCI African Gravel ChampscoreGTM or Marketing PartnerHollard is headline sponsor for inaugural UCI African Gravel Champs hosted by Khomas100. Event also sanctioned as Namibian National Champs by NCF. Sponsors various races including Moonlandscape Race, Friedenau Race, N/a'n ku se Foundation Race, and annual Hollard Hearts Foundation Cycle Festival.
• Arebbusch Travel LodgeminorStrategic or Co-development PartnerProvided free accommodation for Godfried Siwombe (7) and his aunt during prosthetic boot fitting appointments in Windhoek, supporting Hollard's community assistance efforts.
• Advance Orthopaedics NamibiaminorStrategic or Co-development PartnerDr Norman Campbell from Advance Orthopaedics Namibia provided free prosthetic boot services for Godfried Siwombe after lightning accident. Boot provided free of charge as part of community support initiative.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Momentum Metropolitan Namibia: Namibia presence of Momentum Metropolitan offering life insurance, employee benefits, and short-term insurance. Comparable multi-line insurer competing in the same group risk and personal lines segments as Hollard.
• Sanlam Namibia: Namibian arm of Sanlam Group, providing life insurance, general insurance, investments, and wealth management. Directly comparable multi-line insurance peer competing for the same personal, commercial, and group life customers as Hollard.
• Santam Namibia: Namibian operations of South Africa's largest general insurer, offering short-term personal and commercial insurance. Directly competes with Hollard Insure across car, home, business, and specialist lines.
• Old Mutual Namibia: One of Namibia's largest long-established insurance and investment groups offering life, general, and asset management products. Directly competes with Hollard across personal lines, life, and commercial insurance in the same Namibian market.
• Liberty Life Namibia: Namibian operations of Liberty (part of Standard Bank Group), offering life insurance, investments, and group benefits. Competes with Hollard's life and group risk product lines for employer-sponsored and individual life customers.

Emerging players

• FNB Insurance (Namibia): Bank-led insurance distribution in Namibia offering life and general insurance products through FirstRand's banking franchise. Competes with Hollard in bundled personal lines and gap cover, leveraging a distinct banking-led acquisition model.
• Alexander Forbes Namibia: Namibian arm of the pan-African financial services group specializing in employee benefits, group risk, and wealth advisory. Partially overlaps Hollard's InPloy group risk product for employer-sponsored schemes.

Broad incumbents

• Hollard Insurance Group (South Africa): Parent group of Hollard Namibia and South Africa's largest privately-owned insurance group. Provides comparable product capabilities (life, general, investments) and serves as the strategic/operational reference for the Namibian subsidiary.

Regional players

• Hollard Zambia: Sister Hollard Group operation in Zambia offering comparable multi-line insurance (life and general). Illustrative regional peer with similar product mix and target market, but operating in a different geography.

Others

• Guardrisk Insurance (Namibia exposure): Specialist insurer and cell captive facilitator with cross-border African reach. Relevant as an adjacent industry participant supporting structured insurance solutions and underwriting capacity in the Southern African market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hollard-insurance-company-of-namibia

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hollard Insurance Company of Namibia