hollard zambia

What hollard zambia does

Hollard Zambia is a privately held insurance provider operating in Zambia since 2015 through two separately licensed entities — Hollard Insurance Zambia Limited (general insurance) and Hollard Life Assurance Zambia Limited (life assurance) — both wholly owned by the Hollard Group, South Africa's largest independent and privately owned insurance group. The company offers a broad insurance portfolio spanning personal lines (comprehensive and third-party car insurance, home and contents insurance, personal accident, personal liability), commercial lines (commercial insurance, business travel insurance), specialist sector products (agriculture, construction and engineering, drone, Hollard Health, hospitality and tourism, marine, property and energy, trade and construction guarantees), and life products including funeral insurance (Sanika and Umoyo), life cover (PurpleLife), and travel insurance. Its technology layer comprises an E-nsurance online portal with chat support and a USSD mobile platform (*115#) integrated with Airtel Money for low-cost funeral cover distribution.\n\nThe business operates a hybrid distribution model built on a network of 34 approved insurance brokers concentrated in Lusaka and the Copperbelt, supplemented by four physical branches (Lusaka headquarters, Kitwe, Solwezi, Mansa), the online portal, and USSD for direct-to-consumer access. Revenue is generated through recurring insurance premiums across monthly and annual billing cadences, with products ranging from K20 monthly funeral cover to corporate health plans with up to $10M in coverage. In June 2025, Hollard Life Zambia completed the acquisition of Absa Life Zambia after regulatory approvals from the Competition Regulatory Authority (CCPC) and Pensions and Insurance Authority (PIA), consolidating its position in Zambia's life insurance market. The company is positioned as a dual-entity, broker-led insurer leveraging the international Hollard Group brand and reinsurance partnerships to serve both individual Zambian consumers and business enterprises across multiple specialist verticals.

Name

hollard zambia

Legal name

Hollard Insurance Zambia Limited and Hollard Life Assurance Zambia Limited

Website

https://hollard.co.zm

Company type

Private

Founded year

2015

Operating status

Operating

Short description

Hollard Zambia is a privately held dual-entity insurance provider (general and life) serving individual consumers and businesses in Zambia since 2015, distributing through 34 brokers, four branches, and digital channels including USSD and an online portal, with parent backing from the Hollard Group.

Ownership category

akta.pro rank

Product category

General Insurance

NAICS

Direct Life, Health, and Medical Insurance Carriers (52411), Direct Life Insurance Carriers (524113), Direct Health and Medical Insurance Carriers (524114), Direct Property and Casualty Insurance Carriers (524126), Insurance Agencies and Brokerages (524210), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Life Insurance (6311), Fire, Marine & Casualty Insurance (6331), Accident & Health Insurance (6321), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Guaranteed Issue Whole Life Insurance (FSAIABAG)

akta.pro secondary industries

Whole Life Insurance (FSAIABAA), Participating (Dividend) Whole Life Insurance (FSAIABAI)

Keywords

• General insurance
• Life assurance
• Funeral insurance
• Motor insurance
• Commercial insurance

Headquarters

HQ city

Lusaka

HQ country

Zambia

HQ region

Africa

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. General Insurance Premiums: Collection of insurance premiums for general insurance products including car, home, personal accident, personal liability, and business/commercial insurance. Premiums are collected through brokers or direct channels with options for monthly or annual payment.
2. Life Insurance Premiums: Collection of premiums for life insurance products including funeral insurance (Sanika, Umoyo), life insurance cover, and travel insurance. Revenue generated through regular premium payments (monthly via debit order/salary deduction or annual).
3. Hollard Health Premiums: Health insurance premiums for corporate employees covering inpatient, outpatient, dental, and vision care. Modular plan structure with options ranging from Basic ($75,000) to Complete ($10,000,000) coverage tiers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Hollard Zambia provides general insurance and life assurance products for personal and business clients in Zambia. The general insurance suite spans personal lines (car, home, personal accident, personal liability) and commercial/specialist sector coverage (commercial, agriculture, construction, drone, health, hospitality, marine, property and energy, trade guarantees). The life assurance portfolio includes funeral insurance (Sanika and Umoyo), group life insurance cover, and travel insurance. Products are distributed through a 34-broker network, branch offices, an E-nsurance online portal, and a USSD mobile platform integrated with Airtel Money.

Product overview

Hollard Zambia operates as a dual-entity insurance provider (Hollard Insurance Zambia Limited for general insurance and Hollard Life Assurance Zambia Limited for life insurance) offering a comprehensive portfolio of insurance products. The general insurance suite comprises personal lines (Comprehensive and Third-Party Car Insurance, Home Insurance Cover and Home Contents Insurance, Personal Accident, Personal Liability) and business/commercial lines (Commercial Insurance, Business Travel Insurance, and specialist sector products including Agriculture, Construction & Engineering, Drone, Hollard Health, Hospitality and Tourism, Marine, Property and Energy, and Trade and Construction Guarantees). The life insurance portfolio includes Funeral Insurance (Sanika and Umoyo products), Life Insurance Cover, and Travel Insurance. The company also maintains an E-nsurance Portal for online service access and acquired Absa Life Zambia in June 2025, expanding its market presence.

Differentiator

Problem solved

Functional benefit

Brands

• Sanika Funeral Insurance: Comprehensive funeral insurance cover ranging from K10,000 to K100,000 with 20% cash back after every three years
• Umoyo Funeral Cover
• PurpleLife
• Hollard Health
• Hollard Travel

Products and services

• Comprehensive Car Insurance Motor vehicle insurance providing complete protection against accidental damage, fire, theft, and third-party liability for individual motorists, with coverage for personal effects, medical expenses, emergency repairs, towing, and alternative car hire.
• Third-Party Car Insurance Statutory motor insurance offering compensation against legal liability for accidental bodily injury, death, and property damage to third parties, with coverage limits of K50,000 death/injury per person, K100,000 death/injury per event, and K50,000 property damage.
• Home Insurance Cover Building insurance covering private dwellings and domestic outbuildings against fire, lightning, explosion, storm, flood, impact, robbery, and accidental damage caused by animals or vehicles, including employer liability for domestic workers and public liability cover.
• Home Contents Insurance Household contents insurance covering general contents such as equipment, documents, appliances, and precious items against fire, theft, malicious damage, water damage, and other misfortunes for homeowners and tenants.
• Personal Accident Insurance Income protection insurance providing accident coverage for accidental injury or death, with lump sum payouts for death or permanent disability and weekly payments for temporary disability up to 102 weeks.
• Personal Liability Insurance Liability protection covering legal expenses and compensation claims for accidental death, injury, illness, or property damage to third parties, including tenant coverage for accidental damage to rented property.
• Commercial Insurance Business insurance protecting enterprises from damage to premises, employee injuries, business interruption, and other vulnerabilities, with tailored solutions for businesses of all sizes including corporate offerings.
• Business Travel Insurance Corporate travel insurance providing medical and financial cover for employees on work trips abroad, with flexible cancellation options and coverage for pre-existing medical conditions and adventure sports.
• Agriculture Insurance Specialized insurance for farming operations covering public liability, livestock mortality, crop loss, farm buildings, machinery, equipment, and personal insurance needs for farmers from small independent to major commercial operations.
• Construction and Engineering Insurance Insurance for construction and engineering projects of any size, handled by expert team of engineering and insurance specialists, covering risks during construction phases.
• Drone Insurance Specialized insurance for registered drones operated by qualified pilots holding Remote Pilot Licence (RPL), minimizing drone owners' risk and keeping premiums competitive.
• Hollard Health Insurance Healthcare insurance solution providing locally admitted, internationally-administered health benefits for businesses across Africa, with modular plans ranging from $75,000 Basic to $10,000,000 Complete coverage including inpatient, outpatient, dental, and vision care.
• Hospitality and Tourism Insurance Insurance solutions for accommodation businesses including boutique hotels, wildlife estates, tented camps, and B&Bs, with coverage extending across Southern Africa and Indian Ocean islands.
• Marine Insurance Marine cargo and hull insurance covering goods imported, exported, or transported within Zambia, as well as watercraft including private pleasure craft and commercial fishing fleets, plus liability products for ship repairers and stevedores.
• Property and Energy Insurance Insurance for large enterprises with significant asset values across mining, energy, manufacturing, financial services, technology, real estate, and retail sectors, covering material damage and business interruption.
• Trade and Construction Guarantees Guarantee insurance including bid bonds, performance guarantees, advance payment guarantees, retention guarantees, customs guarantees, and commercial fuel guarantees for construction and trade industries.
• Sanika Funeral Insurance Comprehensive funeral insurance with cover ranging from K10,000 to K100,000, offering 20% cash back after every three years of premium payments, covering up to 24 family members including blood relatives.
• Umoyo Funeral Cover Affordable funeral insurance accessible via USSD (*115#), providing K7,500 cover for adults and K1,875 for children, covering up to 7 nuclear family members with K20 monthly premiums and immediate cover for accidental death.
• Life Insurance Cover Group life insurance providing lump sum payouts to beneficiaries upon death of insured employee, with PurpleLife death benefit and disability benefit options, covering defined critical illnesses including heart attack, stroke, cancer, and kidney failure.
• Travel Insurance International travel insurance covering medical emergencies, trip cancellation, lost luggage, flight accidents, emergency evacuation, and repatriation services with 24/7 travel assistance access.

Quantifiable outcome

• 48-hour funeral claim payout
• +2 more outcomes

Segments8 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Absa Life ZambiacoreStrategic or Co-development Partner · 1 June 2025Hollard Life Zambia completed full acquisition of Absa Life Zambia in June 2025 after receiving regulatory approvals from Competition Regulatory Authority (CCPC) and Pensions and Insurance Authority (PIA). This acquisition consolidates Hollard's presence in Zambia's insurance market, expanding service capacity and strengthening product offerings. The transaction brings together shared visions and strengthens commitment to innovation and customer care. Both entities initially maintain operations under current names before transitioning to the Hollard brand.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Britam Holdings: East African multi-line insurer with life, general, and asset management across Kenya, Uganda, Tanzania, and beyond; provides a benchmark for pan-African insurance scale Hollard Group could pursue.
• Jubilee Insurance: Multi-line insurer operating across Kenya, Uganda, Tanzania, Burundi, and Mauritius with comparable personal and commercial lines — a regional peer for benchmarking cross-border insurance expansion.

Direct peers

• Madison General Insurance Zambia: A long-standing Zambian general insurer offering motor, property, marine, and commercial lines, competing directly with Hollard Insurance Zambia Limited in the general insurance segment.
• Prudential Life Insurance Zambia: Prudential offers individual life, group life, and funeral products in Zambia through agent and broker channels, mirroring Hollard's funeral and life insurance product set.
• NICO Insurance Zambia: NICO is a Zambian-listed insurer with general and life lines including motor, property, and group life — a domestic multi-line competitor.
• Liberty Life Insurance Zambia: Liberty Life underwrites individual and group life assurance in Zambia, directly comparable to Hollard Life Assurance Zambia Limited, particularly for group life and PurpleLife-type products.
• Sanlam Zambia (SanlamAllianz): Sanlam provides life, general, and investment products across Zambia with bancassurance distribution; comparable multi-line product set and similar target market to Hollard Zambia.
• Old Mutual Zambia: Old Mutual operates life assurance, general insurance, and asset management in Zambia, making it the closest full-line competitor to Hollard's dual-entity (life + general) structure.
• Professional Insurance Corporation Zambia (PICZ): Zambian general insurer with similar personal and commercial line focus (motor, property, fire, marine), competing for the same broker-distributed customers as Hollard.

Broad incumbents

• AXA Africa Holdings: Global insurance group with established African footprint through AXA South Africa and partnerships in other African markets; competes as a broader incumbent with deeper capital and brand recognition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HollardZambia
• LinkedInlinkedin.com/company/hollard-zambia

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about hollard zambia