Hồng Ngọc Hospital - Bệnh viện đa khoa Hồng Ngọc

What Hồng Ngọc Hospital - Bệnh viện đa khoa Hồng Ngọc does

Hồng Ngọc Hospital is a privately held multi-specialty hospital group founded in 2003 in Hanoi, Vietnam, operating 2 hospital campuses (Yên Ninh and Phúc Trường Minh, the latter built to UK HBN standards) and 5 satellite polyclinics (Keangnam, Kosmo Tây Hồ, Tố Hữu, Nguyễn Tuân, Tasco) for a total of 7 facilities citywide. It is the only private hospital in Vietnam accredited as a Royal College of Surgeons (UK) Global Training Centre for surgery, and additionally holds ACHS International accreditation, ISO 15189 for its laboratory, and ISO/IEC 27001:2022 for information security. The hospital pioneered the 'hospital-hotel' service model in Northern Vietnam and serves 1,200+ outpatients per day with 500+ doctors performing 5,000+ surgeries annually.

The group's service portfolio spans maternity and obstetrics (including bundled prenatal-to-postnatal packages), general and specialty surgery, cardiology, ophthalmology, orthopedics, ENT, IVF, oncology, pediatrics, rehabilitation, diagnostic imaging, and preventive health screenings. Underlying technical capability rests on imported advanced equipment from the US, UK, Japan, Germany, and Korea — including Voluson Expert 22 and Philips EPIQ Elite ultrasound systems, a GE SIGNA Prime 1.5T MRI (reducing scan time from ~15 to ~6 minutes with 0.24mm resolution), Olympus CV 190 narrow-band imaging endoscopy, and an Embryoscope+ continuous embryo monitoring system at the Tasco clinic. Patient access is enabled through a multi-language website (Vietnamese, English, Korean, Chinese), the SMEDIC365 mobile app, and 24/7 emergency hotline service.

The business model is predominantly direct-to-consumer fee-for-service, with revenue generated from outpatient consultations, inpatient stays, surgical procedures, diagnostic imaging, laboratory testing, maternity packages (with promotions offering up to 20% off and up to 15 million VND in bundled benefits), vaccination services, and health screening packages. Payment is accepted both through direct patient out-of-pocket spend and via direct billing with mandatory health insurance (Bảo hiểm Y tế) and multiple private insurance guarantee partners (Bảo hiểm bảo lãnh). Go-to-market relies on doctor referrals, word-of-mouth, community outreach, and digital channels rather than heavy paid acquisition. Ownership is founder/management-led via CÔNG TY TNHH BỆNH VIỆN HỒNG NGỌC with no disclosed institutional investors or parent entity.

Name

Hồng Ngọc Hospital - Bệnh viện đa khoa Hồng Ngọc

Legal name

CÔNG TY TNHH BỆNH VIỆN HỒNG NGỌC

Website

https://hongngochospital.vn

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Hồng Ngọc Hospital is a privately held multi-specialty hospital group in Hanoi operating 7 facilities with 500+ doctors, serving 1,200+ outpatients daily across maternity, surgery, cardiology, ophthalmology, orthopedics, and diagnostics under internationally accredited standards.

Ownership category

akta.pro rank

Product category

Private Multi-Specialty Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Private/For-Profit Hospital Systems (HLAFAAAF)

Keywords

• Private hospital services
• Multi-specialty healthcare
• Obstetrics and gynecology
• Diagnostic imaging services
• Preventive health screening

Headquarters

HQ city

Hà Nội

HQ country

Vietnam

HQ region

Asia

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Medical Consultation and Treatment Services: Revenue generated from outpatient consultations, inpatient care, and medical treatments across all specialties including surgery, cardiology, orthopedics, ophthalmology, and more.
2. Diagnostic Services: Revenue from imaging (ultrasound, CT, MRI), laboratory tests, and other diagnostic procedures. The laboratory holds ISO 15189 accreditation.
3. Maternity and Obstetric Packages: Bundled maternity packages covering prenatal care, delivery, and postnatal services. The hospital reports tens of thousands of families have chosen this service over 20+ years.
4. Health Screening and Preventive Care Packages: Comprehensive health check-up packages for early disease detection across cardiovascular, diabetes, urological, and other conditions.
5. Vaccination Services: Vaccination services including routine and specialized vaccines for children and adults.
6. Insurance Billing: Direct billing with health insurance (Bảo hiểm Y tế) and insurance guarantee (Bảo hiểm bảo lãnh) partners, enabling patients to use insurance coverage at the hospital.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Hồng Ngọc Hospital is a multi-specialty private hospital system operating 7 facilities across Hanoi, providing comprehensive inpatient and outpatient medical services across specialties including obstetrics and gynecology, general surgery, cardiology, orthopedics, ophthalmology, ENT and head-neck surgery, pediatrics, diagnostics, and preventive care. The hospital pioneered the 'hospital-hotel' model in Northern Vietnam and holds international accreditations (ACHS International, Royal College of Surgeons UK, ISO 15189). Revenue is generated through medical consultations, surgical procedures, diagnostic imaging, laboratory testing, bundled maternity packages, vaccination services, health screening, and physical rehabilitation.

Product overview

Bệnh viện Đa khoa Hồng Ngọc is a multi-specialty private hospital system with over 20 years of experience, operating as a unified hospital with multiple specialized departments and satellite clinics. The hospital offers comprehensive healthcare services through its core departments including Ophthalmology (Trung tâm Mắt), Orthopedics, General Surgery, Obstetrics & Gynecology, Cardiology, and ENT & Head-Neck Surgery. The service portfolio includes preventive care (vaccination, health check-ups, cancer screening), diagnostic services (imaging, laboratory testing), surgical services, rehabilitation, and maternity packages. The hospital operates 7 facilities in Hanoi including 2 main hospital campuses (Phúc Trường Minh and Yên Ninh) and 5 satellite clinics (Keangnam, Kosmo Tây Hồ, Tố Hữu, Nguyễn Tuân, Tasco).

Differentiator

Problem solved

Functional benefit

Products and services

• Hong Ngoc Eye Center (Trung tâm Mắt Hồng Ngọc) Ophthalmology center with experts from Vietnam, Japan, Russia, and Germany offering comprehensive eye health services for all ages. Applies Japanese ophthalmology standards through collaboration with Hoeikai Medical Group. Services include cataract surgery, refractive surgery, corneal transplant, pediatric ophthalmology, and eye disease diagnosis and treatment.
• Orthopedics Department (Khoa Cơ Xương Khớp) Department with 20 years of experience treating acute and chronic orthopedic conditions, staffed by experienced doctors mastering modern techniques. Treats osteoporosis, spinal disorders, autoimmune joint diseases, gout, osteoarthritis, sports injuries, and ACL rehabilitation.
• General Surgery Department (Khoa Ngoại Tổng Hợp) Department with over 20 years of development performing more than 5,000 successful surgeries annually. Recognized globally by the Royal College of Surgeons (RCS) UK as a training centre for surgical excellence. Covers general surgery, laparoscopic surgery, thoracic surgery, ENT and head-neck surgery, urological surgery, gastrointestinal and hepatobiliary surgery, and orthopedic surgery.
• Obstetrics and Gynecology Department (Khoa Sản Phụ Khoa) One of the hospital's leading departments with top experts providing comfortable private examination facilities. Handles complex cases including breech delivery, placental abruption, and preeclampsia with modern methods. Includes prenatal care, delivery, postnatal care, newborn care, fertility/IVF treatments, and breast milk banking services.
• Cardiology Department (Khoa Tim Mạch) Provides comprehensive cardiovascular screening, treatment, and prevention services including stent placement, transesophageal ultrasound, congenital heart intervention, CT coronary angiography, and pacemaker implantation.
• ENT and Head-Neck Surgery Department (Khoa Tai Mũi Họng & PT Đầu Cổ) Department with over 20 years of development performing complex surgeries rare in private hospitals, including cochlear implantation, endoscopic oral thyroid cancer surgery, and nasal sinus cancer surgery. Certified by RCS UK — only private hospital in Vietnam with this ENT and head-neck surgery accreditation.
• Comprehensive Maternity Package (Thai sản trọn gói) Bundled maternity package covering prenatal care, ultrasound, testing, prenatal screening, delivery, hospitalization, and postpartum care in a scientific plan. Includes promotional benefits such as up to 20% discount, free single room, newborn photo package, newborn gift set, anti-reflux pillow, and gynecology voucher with total benefits up to 15 million VND. The hospital has served tens of thousands of families in maternity care over 20+ years.
• Cancer Screening (Tầm soát ung thư) Early cancer screening services to detect cancer at treatable stages, with screening packages available for various cancer types as part of preventive healthcare.
• Vaccination Services (Tiêm chủng Vaccine) Comprehensive vaccination services providing routine and specialized vaccines for children and adults to develop immunity and reduce risk of infectious diseases.
• Physical Therapy and Rehabilitation (Vật lý trị liệu - Phục hồi chức năng) Physical therapy and functional rehabilitation services starting from 650,000 VND/session, including post-ACL reconstruction rehabilitation and other orthopedic rehabilitation programs. Includes free specialist consultation, simultaneous health insurance and insurance guarantee acceptance, 5 specialized rehabilitation therapies free, and 15% discount on lab tests, ultrasound, and imaging.
• Health Check-up (Khám sức khỏe) Comprehensive health examination and early disease detection services covering cardiovascular, diabetes, urological, and other medical conditions. Includes health screening and preventive care packages for all age groups, with health insurance acceptance.
• Diagnostic Imaging (Chẩn đoán hình ảnh) Advanced diagnostic imaging services including 2560-slice CT scans, GE SIGNA Prime 1.5 Tesla MRI (reducing scan time from approximately 15 minutes to approximately 6 minutes with resolution up to 0.24 mm), Voluson Expert 22 and Philips EPIQ Elite ultrasound, and X-ray. Equipped with modern equipment from GE HealthCare and other leading manufacturers.
• Laboratory and Pathology (Xét nghiệm - Giải phẫu bệnh) Laboratory testing and pathological examination services with testing system certified to ISO 15189 international quality standards. Gen Centre achieved ISO 15189:2022 certification for genetics testing.

Quantifiable outcome

• 1200+ outpatient visits per day across all facilities
• +3 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• ACHS International (Australia)coreStrategic or Co-development PartnerACHS International provides international healthcare accreditation to Hồng Ngọc Phúc Trường Minh, certifying the hospital meets rigorous international standards in patient care and safety.
• Royal College of Surgeons (RCS), United KingdomcoreStrategic or Co-development PartnerRCS UK has certified Hồng Ngọc as a global training centre meeting RCS standards for surgery, and has also certified the hospital's ENT and Head & Neck Surgery departments. Hồng Ngọc is the only private hospital in Vietnam to receive this certification.
• Hoeikai Medical Group (Japan)coreTechnology or IntegrationThrough cooperation and superior technology transfer from Hoeikai Medical Group, Hồng Ngọc's Eye Center pioneered the application of strict Japanese ophthalmology standards, implementing rigorous examination processes and surgeries according to Vietnamese and Japanese Ministry of Health standards.
• Health Insurance Partners (Bảo hiểm Y tế và Bảo hiểm bảo lãnh)coreChannel Partner/ Reseller/ DistributorHồng Ngọc accepts both mandatory health insurance (Bảo hiểm Y tế) and voluntary insurance guarantee (Bảo hiểm bảo lãnh) from multiple partner insurance companies, enabling patients to utilize insurance coverage for medical services.

Scale indicators6 records

Recent moves11 records

Expansion highlights5 records

Direct peers

• FV Hospital: FV Hospital is a leading international-standard private hospital in Ho Chi Minh City, jointly operated with Thomson Medical Group. It is comparable to Hồng Ngọc in premium private multi-specialty positioning, international accreditation, and focus on expatriate and affluent Vietnamese patient segments.
• Family Medical Practice Vietnam: Family Medical Practice is a private healthcare group in Vietnam providing multi-specialty outpatient and inpatient care, with strong expatriate focus. Comparable to Hồng Ngọc in private multi-specialty services and insurance billing partnerships, though with a smaller inpatient footprint.
• Vinmec Healthcare System: Vinmec is Vietnam's largest private multi-specialty hospital chain, operated by Vingroup. It is the most direct competitor to Hồng Ngọc, offering comparable multi-specialty private hospital services with international accreditation, advanced equipment, and premium positioning, but with national footprint and deeper corporate backing.
• Tam Anh Hospital: Tam Anh is a Vietnamese private hospital chain with facilities in Hanoi and Ho Chi Minh City. It competes directly with Hồng Ngọc in premium multi-specialty services, particularly in obstetrics, pediatrics, and specialty care, though with growing national footprint.
• Hoan My Medical Corporation: Hoan My is one of Vietnam's largest private hospital networks with multi-city coverage across the country. It directly competes with Hồng Ngọc in multi-specialty private hospital services, though with broader geographic reach and a focus that extends to tier-2 cities.

Regional players

• Raffles Medical Group: Raffles Medical Group is a Singapore-headquartered private healthcare provider with hospitals and clinics across Southeast Asia. It is comparable to Hồng Ngọc in premium private multi-specialty services and international accreditation focus, but operates across multiple countries in the region.
• Bangkok Dusit Medical Services (BDMS): BDMS is the largest private hospital operator in Thailand and a leading Southeast Asian medical tourism hub. Comparable to Hồng Ngọc in premium private multi-specialty positioning and international patient focus, though at much larger regional scale.
• IHH Healthcare (Parkway Pantai): IHH Healthcare is one of Asia's largest private hospital groups, operating premium brands such as Mount Elizabeth, Gleneagles, and Parkway. It is comparable to Hồng Ngọc in premium multi-specialty positioning, international accreditation, and cross-border patient services, though at vastly greater scale across multiple Asian markets.
• Columbia Asia (subsidiary of Ramsay Health Care): Columbia Asia is an international private hospital group with facilities across Southeast Asia (Malaysia, Indonesia, Vietnam). Comparable to Hồng Ngọc in mid-premium private multi-specialty services and standardized hospital operations, with broader regional reach.

Emerging players

• Medlatec Group: Medlatec is a Vietnamese private healthcare group with strong diagnostic and laboratory capabilities across Vietnam. Comparable to Hồng Ngọc in private healthcare delivery and diagnostic service quality (ISO 15189 certified lab), though with a stronger focus on diagnostics and outpatient services than inpatient care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=-lUQ9kALl5c
• Facebookfacebook.com/BenhvienHongNgoc
• LinkedInlinkedin.com/company/h%E1%BB%93ng-ng%E1%BB%8Dc-hospital-b%E1%BB%87nh-vi%E1%BB%87n-%C4%91a-khoa-h%E1%BB%93ng-ng%E1%BB%8Dc

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hồng Ngọc Hospital - Bệnh viện đa khoa Hồng Ngọc