Hope Harbor Home Inc

What Hope Harbor Home Inc does

Hope Harbor Home Inc is a 501(c)(3) private nonprofit organization operating Brunswick County, North Carolina's only domestic violence program and shelter. Founded in April 1988 by community volunteers who built the original office space, the organization provides a 15-bed confidential shelter facility, a 24-hour crisis helpline (910-754-5856), and comprehensive wraparound services for victims of domestic and sexual violence, including one-on-one advocacy, safety planning, restraining order assistance, court accompaniment, employment and housing assistance, support groups, and bilingual English/Spanish services. The organization employs approximately 11 staff, including three full-time victim advocates, program and administrative directors, and overnight shelter monitors, and is led by Executive Director Karmen Custer.

The organization's underlying service technology is operationally simple: a 24/7 phone-based crisis hotline serves as the primary point of entry, routing callers to advocates for in-person services, shelter placement, or community-based advocacy. No digital platform, mobile application, or API exists; service delivery is conducted in person, in court, and at the shelter facility. Revenue is generated through four streams: proceeds from two Hope Chest Thrift Stores (Leland and Oak Island locations), government grants (Brunswick County, NC Council for Women, Victims of Crime Act, NC Human Trafficking Commission, FEMA), private foundation grants, and individual donations.

The business is structured as a donor- and grant-funded nonprofit with a diversified funding base spanning federal, state, and county government sources, multiple private foundations (Isabel James Lehto, Saxer, Noreen, Burnett), corporate community partners (Focus Broadband, Brunswick Electric), and civic organizations (Rotary, St. James Service Club). Services are provided free and confidentially to all clients. Community engagement is sustained through a formal Speaker Request Program, an annual Peggy Rowland Women's Golf Championship fundraiser, volunteer recruitment infrastructure, and active social media presence on Facebook and Instagram. The organization is governed by a Board of Directors and holds tax-exempt status under IRS Section 501(c)(3) with tax ID 56-1541947.

Name

Hope Harbor Home Inc

Legal name

Hope Harbor Home Inc.

Website

https://hopeharborhome.org

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

1–10 employees

Short description

Hope Harbor Home Inc is a 501(c)(3) nonprofit operating Brunswick County, NC's only domestic violence shelter, providing a 15-bed facility, 24-hour crisis hotline, advocacy, and bilingual services to domestic and sexual violence survivors, funded through grants, donations, and two thrift stores.

Ownership category

akta.pro rank

Product category

Domestic Violence Shelter and Victim Advocacy Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Domestic violence shelter
• Victim advocacy services
• Crisis hotline support
• Nonprofit thrift retail
• Community fundraising programs

Headquarters

HQ city

Supply, North Carolina

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Thrift Store Operations: Two Hope Chest Thrift Stores (Leland and Oak Island) generate proceeds to fund shelter operations and advocacy services
2. Grants and Government Funding: Funding from Brunswick County, NC Council for Women, Victims of Crime Act, NC Human Trafficking Commission, and FEMA
3. Private Donations: Individual donations from private donors and civic organizations; tax-deductible under 501(c)(3) status
4. Community Fundraising: Community-sponsored fundraisers including annual golf tournament

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

Hope Harbor Home is Brunswick County, NC's only domestic violence shelter and program, operating a 15-bed undisclosed-location shelter, a 24-hour crisis hotline (910-754-5856), and a roster of free, confidential services for survivors of domestic and sexual violence. Service lines include one-on-one victim advocacy, safety planning, court assistance with restraining orders and trial preparation, employment and housing assistance, bilingual (English/Spanish) support groups, and community outreach/education. The organization funds these services through two Hope Chest Thrift Store locations (Leland and Oak Island), individual donations, community fundraisers, and government/private grants.

Product overview

Hope Harbor Home Inc is a 501(c)(3) non-profit organization offering a comprehensive suite of domestic violence services including emergency shelter (15-bed facility), advocacy programs, support groups (English and Spanish), court assistance, crisis hotline, community outreach, and bilingual services. The organization operates two Hope Chest Thrift Stores (Leland and Oak Island locations) that serve as fundraising mechanisms for its programs. Services are provided free of charge to domestic violence victims in Brunswick County, NC.

Differentiator

Problem solved

Functional benefit

Brands

• Hope Chest Thrift Store: Two thrift store locations (Leland and Oak Island) operated by Hope Harbor Home to generate funding for the organization's domestic violence services.

Products and services

• Hope Harbor Home Shelter and Advocacy Services
• Advocacy and Safety Planning Services
• Bilingual Support Groups (English and Spanish)
• Hope Chest Thrift Store (Leland)
• Hope Chest Thrift Store (Oak Island)
• Peggy Rowland Women's Golf Championship Fundraiser

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

13 partnerships are on record, tiered core and minor.

• Brunswick CountycoreOthersGovernment funding partner providing essential support for domestic violence shelter operations and victim services in Brunswick County, NC
• NC Council for WomencoreOthersState-level council providing funding and support for women-focused programs including domestic violence services
• Victims of Crime Act (VOCA)coreOthersFederal funding program supporting services for crime victims including domestic violence survivors
• Focus BroadbandminorOthersLocal business providing support to the organization
• Brunswick ElectricminorOthersLocal utility company supporting the community organization
• The Isabel James Lehto FoundationminorOthersPrivate foundation providing grant funding for domestic violence services
• The Saxer FoundationminorOthersPrivate foundation providing grant funding for domestic violence services
• NC Human Trafficking CommissioncoreOthersState commission providing funding for human trafficking victim services
• The Noreen FoundationminorOthersPrivate foundation providing grant funding for services
• The Delores and Donald Burnett FoundationminorOthersPrivate foundation providing grant funding for services
• FEMAcoreOthersFederal Emergency Management Agency providing disaster-related funding support
• St. James Service ClubminorOthersLocal civic organization providing community service support
• RotaryminorOthersInternational service organization with local chapter supporting community causes

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Safe Horizon: Large New York-based nonprofit providing domestic violence shelters, hotlines, and advocacy; a broader incumbent with an analogous program mix (hotline + shelter + advocacy + court support) at much greater scale.
• National Network to End Domestic Violence (NNEDV): National umbrella organization advancing policy, funding, and capacity for domestic violence shelters and programs like Hope Harbor Home; broader scale but directly relevant as the federal advocacy and resource backbone for the sector.
• Salvation Army of the Cape Fear Region: Established faith-based nonprofit operating thrift stores, emergency assistance, and community support programs in the Carolinas; comparable diversified funding model (grants + thrift + donations) but with broader mission.
• North Carolina Coalition Against Domestic Violence (NCCADV): Statewide coalition that represents and supports member domestic violence programs in North Carolina, including shelter-based members like Hope Harbor Home; same state, same constituency.

Direct peers

• YWCA of Lower Cape Fear: Regional YWCA chapter in coastal North Carolina offering domestic violence services, shelter, and advocacy; comparable service mix and regional footprint adjacent to Hope Harbor Home's Brunswick County catchment.
• The National Domestic Violence Hotline: National 24/7 crisis hotline providing immediate support, safety planning, and referrals to domestic violence survivors; directly comparable to Hope Harbor Home's 24-hour crisis helpline component.
• Coastal Women's Shelter (CWS): North Carolina coastal-region domestic violence nonprofit offering shelter, advocacy, and 24-hour crisis line to survivors; structurally and operationally comparable to Hope Harbor Home.
• Domestic Violence Shelter and Services (DVS): Direct peer — North Carolina nonprofit operating an emergency shelter, 24-hour crisis line, advocacy, court assistance, and support groups for survivors of domestic and sexual violence; operates in nearby counties with a similar model and funding mix.
• Harbor House (Wilmington, NC): Regional domestic violence shelter serving New Hanover County, NC; comparable shelter-plus-advocacy model in the same southeastern North Carolina coastal region as Hope Harbor Home.

Others

• Goodwill Industries of the Coastal Empire: Nonprofit social enterprise operating a multi-location thrift/retail network to fund community programs; comparable retail-funded nonprofit model to Hope Harbor Home's Hope Chest Thrift Stores.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/hopechestoakisland
• Instagraminstagram.com/hopeharborhome
• LinkedInlinkedin.com/company/hope-harbor-home-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hope Harbor Home Inc