HorizonHolidays
Horizon Holidays is a UK-based holiday booking and travel planning agency operating physical retail branches inside Morrisons Supermarkets in Birmingham and Nottingham, serving individual holiday travelers with 24/7 email and WhatsApp support.
- Company typePrivate
- Founded-
- HeadquartersBirmingham, United Kingdom
- Headcount1–10
- GTM typeB2C
- OfferingServices
What HorizonHolidays does
Horizon Holidays is a United Kingdom-based travel agency that provides holiday booking and travel planning services to individual travelers. The company operates as a physical retail agency with two known branches, both located inside Morrisons Supermarkets in Birmingham (Small Heath) and Nottingham (Gamston, West Bridgford). Its distribution model is brick-and-mortar in-person service within grocery-store locations, supplemented by 24/7 customer support via email and WhatsApp. The website is currently under construction, indicating a planned digital refresh, and the firm reports no pricing, product catalogue, or technology stack publicly.
The company's primary customer segment is individual holiday travelers, and it pursues a horizontal segmentation approach - serving a broad consumer base rather than a niche vertical. The business model is presumed to be commission-based on travel bookings, consistent with traditional UK high-street travel agencies, though no pricing, revenue, or commission structure is publicly disclosed. Horizon Holidays is privately held, with no publicly disclosed ownership, founders, investors, headcount, or funding history. The company has no app, no API, no certifications, no patents, and no disclosed M&A activity.
The firm's only described functional benefits are 24/7 availability via email and WhatsApp and in-person service at its two supermarket-embedded branches. Its competitive positioning is not articulated in the available source material. Operationally, the company is active - branches remain reachable and customer support is available - even as the digital presence is being rebuilt. The scope of operations is limited to England (Birmingham and Nottingham), with no global footprint claim.
HorizonHolidays firmographics
Firmographics- Name
- HorizonHolidays
- Legal name
- Horizon Holidays
- Website
- https://horizonholidays.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Horizon Holidays is a UK-based holiday booking and travel planning agency operating physical retail branches inside Morrisons Supermarkets in Birmingham and Nottingham, serving individual holiday travelers with 24/7 email and WhatsApp support.
- Ownership category
- akta.pro rank
HorizonHolidays industry classification
Industry- Product category
- Travel Agency Services
- NAICS
- Travel Agencies (561510), Travel Agencies (56151), Travel Arrangement and Reservation Services (5615)
- akta.pro primary industry
- Leisure & Generalist Retail Travel Agencies (THAKABAA)
- akta.pro secondary industries
- Inbound/Local Retail Travel Agencies (Destination Booking Offices) (THAKABAH), 24/7 Traveler Support, Disruption Management & After-Hours Services (THAKAMAL)
Keywords
Where HorizonHolidays is headquartered
LocationHeadquarters
- HQ city
- Birmingham
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
HorizonHolidays business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D
Distribution channels1 record
HorizonHolidays product offering
Product offeringCore offering
Horizon Holidays is a UK-based travel agency that sells holiday bookings and travel planning services to individual consumers through two physical branch offices located inside Morrisons Supermarket stores in Birmingham and Nottingham. The company supports customers 24/7 via email and branch-specific WhatsApp numbers, providing in-person assistance for booking holidays.
Differentiator
Problem solved
Functional benefit
Companies that use HorizonHolidays
Customer profileSegments1 record
Ideal customer profiles1 record
HorizonHolidays technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
HorizonHolidays partnerships and signals
Strategic signalRecent moves2 records
Expansion highlights2 records
HorizonHolidays competitors and assessment
Company assessmentDirect peers
- Hays Travel: The UK's largest independent retail travel agency with a large high-street branch network selling holidays to leisure travelers. Directly comparable to Horizon Holidays in business model (intermediary, in-person booking) and customer base (UK holidaymakers).
- Travel Counsellors: UK-headquartered travel agency network providing personalised holiday and corporate travel booking. Comparable in customer segment (UK individuals seeking assisted booking) and intermediary business model.
- Not Just Travel: UK-based home-working travel agent franchise selling holidays to UK consumers. Comparable as a UK retail/intermediary travel brand serving individual leisure travellers with assisted booking.
- Trailfinders: UK retail travel agency specialising in tailor-made holidays with physical stores across the country. Comparable in leisure travel intermediary model and UK-focused physical retail footprint.
- Barrhead Travel: UK-based retail travel agency operating physical storefronts selling package holidays and leisure travel. Highly comparable to Horizon Holidays in offering, target customer, and physical retail distribution.
- Midcounties Co-operative Travel (Co-op Travel): UK travel agency historically operated from within Co-op supermarket branches, providing an in-store holiday booking channel. Directly comparable distribution model to Horizon Holidays' in-Morrisons branches and similar customer segment.
Broad incumbents
- TUI UK: UK's largest tour operator with hundreds of high-street retail shops. Overlaps with Horizon Holidays in retail holiday distribution to UK consumers, but operates at vastly larger scale and also as a tour operator rather than purely an intermediary.
- Booking.com: Global online travel agency dominating accommodation and ancillary bookings. Comparable as a holiday booking intermediary competing for the same UK leisure traveller wallet, but delivers entirely digitally rather than via physical branches.
- Jet2holidays: Major UK package holiday provider combining its own airline with retail distribution. Comparable customer base (UK leisure travellers) and overlapping retail presence, though much larger and vertically integrated.
Emerging players
- Loveholidays: UK-focused online travel agency specialising in package holidays. Comparable customer (UK value-conscious leisure travellers) and product (packaged holidays), but purely digital distribution model.
Market position
Strengths3 records
Weaknesses3 records
Competitive moat1 record
Key risks5 records
Key highlights4 records
Customer concentration
HorizonHolidays social profiles
Digital presenceHorizonHolidays financial estimates
Financial estimateRevenue estimate
Valuation estimate
HorizonHolidays leadership team
Management profileNumber of profiles
HorizonHolidays funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HorizonHolidays M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HorizonHolidays
What does HorizonHolidays do?
Horizon Holidays is a UK-based travel agency that sells holiday bookings and travel planning services to individual consumers through two physical branch offices located inside Morrisons Supermarket stores in Birmingham and Nottingham. The company supports customers 24/7 via email and branch-specific WhatsApp numbers, providing in-person assistance for booking holidays.
Is HorizonHolidays a public or private company?
HorizonHolidays is a private company. It is classified as unknown and is currently operating.
When was HorizonHolidays founded?
HorizonHolidays was founded in -1. It employs 1 to 10 people.
Where is HorizonHolidays based?
HorizonHolidays is headquartered in Birmingham, United Kingdom, in the Europe region.
Who are HorizonHolidays's main competitors?
Direct peers on record are Hays Travel, Travel Counsellors, Not Just Travel, Trailfinders, Barrhead Travel and Midcounties Co-operative Travel (Co-op Travel). Broad incumbents are TUI UK, Booking.com and Jet2holidays. Loveholidays is listed as an emerging player.
Does HorizonHolidays have an API?
No public API is recorded for HorizonHolidays.
What industry is HorizonHolidays in?
HorizonHolidays's product category is Travel Agency Services. Its primary akta.pro industry code is THAKABAA, Leisure & Generalist Retail Travel Agencies, with a secondary code of THAKABAH, Inbound/Local Retail Travel Agencies (Destination Booking Offices). Its NAICS code is 561510.