Hospice Support Specialists

What Hospice Support Specialists does

Hospice Support Specialists (HSS) is a U.S. healthcare consulting firm headquartered in Biglerville, Pennsylvania, founded in 2017 by hospice industry leaders and operating with a team of approximately five practitioners. The firm serves hospice, palliative care, and home health agencies nationwide, delivering fee-for-service engagements across compliance and regulatory auditing, TPE/ADR medical records review support, QAPI 360 quality improvement, education and leadership development (including the HELM bootcamp and Case Manager Series), financial oversight and cost management, clinical programming, HR solutions, operations support, clinically-based business development, fractional/interim management, and palliative care program development.

The company's service portfolio is structured as eleven core consulting lines plus a free downloadable Hospice Success Guide used for lead generation. There is no proprietary technology platform — value is derived from the consultants' firsthand experience as former hospice, palliative, and home health leaders, and from internally developed frameworks and tools (QAPI 360, eligibility training, pre-bill audit tools, the Caritas hospice aide training program, and customized policy and procedure manuals). The firm's primary audience is hospice agencies of all sizes, with secondary coverage of home health agencies, palliative care programs, and health systems exploring de novo or acquired programs.

HSS operates a consultative sales-led GTM motion anchored by a complimentary discovery call, supported by content marketing (categorized blog, lead magnet guide), LinkedIn presence, and client testimonials. Pricing is quote-based and tailored to scope, with multi-year contract structures. Revenue is generated entirely through professional services billings — there is no disclosed funding, parent company, or non-consulting revenue stream.

Name

Hospice Support Specialists

Legal name

Hospice Support Specialists LLC

Website

https://hospicesupportspecialists.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Hospice Support Specialists is a Pennsylvania-based healthcare consulting firm that provides compliance, regulatory, clinical, financial, operational, and educational advisory services to hospice, palliative care, and home health agencies across the United States.

Ownership category

akta.pro rank

Product category

Healthcare Consulting Services

NAICS

Home Health Care Services (621610)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Hospice Medication, DME & Supply Management (In-Home Logistics) (HSABAFAN), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

Keywords

• Hospice consulting services
• Regulatory compliance auditing
• Palliative care consulting
• Home health consulting
• QAPI quality improvement

Headquarters

HQ city

Biglerville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Professional Consulting Services: Hospice Support Specialists generates revenue through fee-for-service consulting engagements with hospice, palliative care, and home health agencies. Services include compliance and regulatory auditing, TPE/ADR response support, QAPI, education and training, financial oversight, clinical programming, HR solutions, operations support, business development, fractional management, and palliative care program development. Engagement types include project-based consulting, outsourced QAPI oversight, fractional/ interim management, education/training programs, and audit response services. Pricing is quote-based and tailored to each client's scope and needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Hospice Support Specialists is a healthcare consulting firm that sells customized advisory and implementation services to hospice, palliative care, and home health agencies across the United States. Its offerings span compliance and regulatory auditing, TPE/ADR audit response, QAPI 360 quality improvement, education and professional growth programs (including HELM leadership bootcamps), financial oversight and cost management, clinical programming, HR solutions, operations support, clinically based business development, fractional management, and palliative care program development, delivered by former hospice and home care leaders.

Product overview

Hospice Support Specialists offers a comprehensive suite of consulting and support services organized as a portfolio of interconnected service lines for hospice, palliative care, and home health organizations. The core offerings include Compliance/Regulatory Auditing, TPE/ADR Medical Records Review Support, QAPI 360 (quality improvement), Education and Professional Growth Programs, Financial Oversight and Cost Management, Clinical Programming and Support, HR Solutions, Operations Support, Clinically Based Business Development Solutions, Fractional Management Services, and Palliative Care Program Services. The company provides both advisory consulting and hands-on implementation support, with specialized training programs like the HELM (Hospice Excellence and Leadership Mastery) leadership boot camps and Case Manager Series. Services range from regulatory compliance and survey readiness to business growth strategy and program startup support, all delivered by former hospice operators and industry leaders.

Differentiator

Problem solved

Functional benefit

Products and services

• Compliance, Regulatory and Auditing Services Comprehensive compliance and regulatory auditing services for hospice, palliative care, and home health agencies, including mock surveys, survey readiness, billing compliance, eligibility reviews, M&A due diligence, 360-degree program evaluations, and emergency management program development.
• TPE/ADR Response and Medical Records Review Support Expert support for Targeted Probe and Educate (TPE), Additional Development Request (ADR), SMRC, CERT, and other Medicare claim audits, including response development, appeals at all levels, and process training for hospice and home health agencies.
• QAPI 360 Quality Improvement Program Quality Assessment Performance Improvement program tools and outsourced oversight for hospice and home health agencies, including data aggregation, KPI analysis, performance improvement projects, root cause analysis, CAHPS improvement, and HQRP/Hospice Care Index training.
• Education, Orientation, and Professional Growth Programs Professional growth and education programs for hospice and home health staff, including new hire orientation, discipline-specific education, case manager series, hospice bootcamps, clinical manager training, and leadership development through HELM (Hospice Excellence and Leadership Mastery) programs.
• Financial Oversight and Cost Management Services Financial management services for hospice and home health agencies, including billing integrity programs, pre-bill auditing, staffing and cost evaluations, Medicare Advantage/VBP/VBID strategy, and revenue cycle optimization.
• Clinical Programming and Support Services Clinical programming services for hospice and home health agencies, including interdisciplinary team development, bereavement program support, volunteer program development, social work support, spiritual care coordination, case management training, hospice aide training, and specialty program design.
• HR Solutions and Process Optimization Human resources solutions for hospice providers, including recruitment, hiring, onboarding support, performance management, staffing models, retention strategies, culture design, and leadership development.
• Operations Support for Home Based Care Operational support for home-based care providers, including strategic planning, program assessment, project management, EMR evaluations and integration, clinical operations oversight, KPI development, coaching, mentoring, and hospice/home health/palliative care startup assistance.
• Clinically Based Business Development Solutions Business development services for hospice and home health agencies focused on clinically-based growth strategies, including referral source partnerships, clinical eligibility training for non-clinical sales teams, program differentiators, customer service training, and continuum of care model development.
• Fractional Management and Oversight Services Flexible fractional and interim management services for hospice operations, clinical management, sales management, and regional management to support agencies during leadership transitions.
• Palliative Care Program Services Palliative care program assessment, development, and implementation services, including policies and procedures, program evaluation, accreditation prep, startup support, strategic planning, market expansion, and operational support for community palliative care programs.

Quantifiable outcome

• Clients report successful accreditation inspections with minimal deficiencies (e.g., only one minor tag) after working with HSS on policies, procedures, and survey preparation
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Others

• The Braff Group: Healthcare M&A advisory firm specializing in home health, hospice, and behavioral health transactions — adjacent comparator given HSS's M&A due diligence support offering.

Broad incumbents

• CliftonLarsonAllen (CLA): Large professional services firm with a healthcare group that serves hospice and home health clients on compliance, reimbursement, and operational matters — broader scale incumbent competing for similar mid-market work.
• Forvis (formerly BKD CPA): Top-tier accounting/consulting firm with a substantial post-acute care practice serving hospices and home health providers — competes on regulatory, reimbursement, and audit advisory work.
• BerryDunn: Large national accounting and consulting firm with a dedicated healthcare practice that serves hospices and home health agencies — broader portfolio but competes for the same mid-market consulting engagements.

Direct peers

• Weatherbee Resources: Hospice and palliative care consulting firm offering regulatory compliance, education, and operational support — competes head-to-head with HSS for hospice agency engagements.
• Corridor Group: Post-acute care consulting and outsourced services firm focused on home health and hospice — comparable in both compliance/regulatory advisory and back-office RCM offerings.
• McBee Associates: Post-acute care consulting firm serving home health, hospice, and skilled nursing providers with advisory, revenue cycle, and operational support — overlapping service portfolio and customer base with HSS.
• Healthcare Provider Solutions: Consulting firm serving home health and hospice agencies with regulatory, clinical, and operational support — close peer in customer profile and service lines.
• Transcend Strategic Services: Hospice and home health consulting practice covering operations, compliance, and strategic planning — comparable niche-focused competitor.
• SimiTree Health Care Services: Specialized consulting, RCM, and staffing firm focused on home health and hospice agencies — directly comparable to HSS in target buyer, service mix (compliance, clinical, operational), and delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hospice-support-specialists

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospice Support Specialists