Hotel RH Victoria

What Hotel RH Victoria does

Hotel RH Victoria & Spa is a four-star hotel located at Vía Emilio Ortuño 20 in central Benidorm, Spain, operated by the private limited company RESTHOTEL S.L. (NIF B-03141595) as part of the Hoteles RH chain. The property was fully renovated in 2020 and added a new spa facility in 2021, offering multiple room categories (Happy Family, Deluxe Vista Mar, Dream Room variants, Individual, all 21–30 m²), a buffet restaurant, cafeteria, Night Bar, poolside chiringuito, outdoor pool with hydromassage, children's pool and mini-club, three meeting rooms accommodating up to 200 delegates, and a spa with heated jacuzzi, sauna, Turkish bath, and sensation showers.

The business operates a hybrid direct-and-OTA distribution model. Primary demand is generated through the official hotelesrh.com website and phone reservations, supported by a free airport/train shuttle for direct bookings above minimum night thresholds, a 4% loyalty discount via the RH Customer Code, and online check-in. Secondary distribution runs through Expedia, Booking.com, TripAdvisor, and TUI tour operator packaging. Revenue is generated from room nights across multiple boarding plans (room only through all-inclusive with Gold/Silver tiers), spa circuit usage (€10 per person), F&B, parking, events, and experience packages (Family & Spa, Love Style, Bienestar, +60 Years, Cycling).

The customer base is split across families with children, couples, cyclotourists, mature travelers (60+), and corporate/event clients, served primarily from the Valencian Community with international reach via OTAs. The property has earned 8.8/10 across 1,355 reviews and holds TUI Hotel Awards Quality, Calidad Turística, Bioscore (through 2026), UNESCO sustainable tourism, and Turisme Comunitat Valenciana certifications.

Name

Hotel RH Victoria

Legal name

RESTHOTEL S.L.

Website

https://hotelrhvictoria.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Hotel RH Victoria & Spa is a 4-star, fully renovated hotel in central Benidorm, Spain, operated by RESTHOTEL S.L. within the Hoteles RH chain. It serves leisure families, couples, cyclotourists, seniors, and corporate events with accommodation, spa, F&B, and curated experience packages distributed via direct website and OTAs.

Ownership category

akta.pro rank

Product category

Hotel Accommodation

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Wellness & Spa All-Inclusive Resorts (THAGAKAE)

akta.pro secondary industry

Conference Retreat Hotels (THAGALAG)

Keywords

• Hotel accommodation services
• Spa wellness facilities
• All-inclusive packages
• Family-friendly hospitality
• Beach resort Benidorm

Headquarters

HQ city

Benidorm

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Room Night Sales: Primary revenue stream from hotel room accommodations. The hotel offers multiple room types (Happy Family, Deluxe Vista Mar, Dream Room Vista Mar, Deluxe, Dream Room, Individual) with various sizes and amenities, ranging from 21-30 square meters.
2. Board/Meal Plans: Revenue from various boarding options including room only, bed & breakfast, half board, full board, and all-inclusive packages. The All-Inclusive option (Gold and Silver card tiers) offers beverages, snacks, and discounts on premium drinks, requiring minimum 5-night stays.
3. Spa and Wellness Services: Revenue from spa circuit access (€10 per person for 60-minute sessions) and massage/treatment services. Spa features include heated pool with hydromassage, sauna, Turkish bath, sensation showers, and outdoor jacuzzi.
4. Food and Beverage: Revenue from the buffet restaurant, cafeteria, Night Bar, and poolside chiringuito (beach bar). Bar/cafeteria discounts of 10% available to registered customers.
5. Events and Meetings: Revenue from hosting business meetings, conventions, and congresses. The hotel offers 3 meeting rooms with capacity for up to 200 people, equipped with audio-visual technology.
6. Parking Services: Covered parking available for guests at a daily rate. Cancellation free up to 24 hours before arrival; €20 cancellation fee applies thereafter.
7. Experience Packages: Additional revenue from optional experience packages including Family & Spa (wellness circuit, sweets, cava), Love Style (room decoration, cava, sweets), Wellness experiences, and cycling packages.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Hotel RH Victoria & Spa is a four-star hotel in Benidorm, Spain offering overnight accommodation across multiple room categories (Happy Family, Deluxe Vista Mar, Dream Room variants, Deluxe, Individual) sized 21–30 m². The property, fully renovated in 2020, complements its rooms with an on-site spa (added 2021), buffet restaurant and bars, all-inclusive meal plans, meeting/event facilities for up to 200 guests, and themed experience packages (Family & Spa, Love Style, Wellness, Senior 60+, Cycling).

Product overview

Hotel RH Victoria & Spa is a four-star hotel in Benidorm, Spain offering accommodation services with multiple room types (Happy Family, Deluxe, Dream Room variants) as supplementary add-on experiences including spa services (added in 2021), dining options (buffet restaurant, cafeteria, Night Bar), all-inclusive packages, and specialized experiences (Family & Spa, Love Style, Bienestar, +60 Years, Cycling). The property was fully renovated in 2020 and features meeting/event facilities for up to 200 guests.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Accommodation
• Spa & Wellness
• All-Inclusive Package
• Restaurant & Dining
• Family & Spa Experience
• Love Style Experience
• Bienestar (Wellness) Experience
• +60 Years Experience
• Benidorm a 2 Ruedas (Cycling Experience)
• Meetings & Events
• Covered Parking

Quantifiable outcome

• Guest satisfaction score of 8.8/10 based on 1355 reviews
• +1 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered minor and core.

• ExpediaminorChannel Partner/ Reseller/ DistributorExpedia listing for Hotel RH Victoria allows customers to book through the global online travel agency platform, expanding reach to international travelers.
• Booking.comminorChannel Partner/ Reseller/ DistributorBooking.com listing provides visibility to the platform's global user base, enabling reservations through one of the world's largest accommodation booking sites.
• TripAdvisorminorChannel Partner/ Reseller/ DistributorTripAdvisor presence for guest reviews and booking integration, leveraging the platform's travel review ecosystem for credibility and customer acquisition.
• TUI GroupcoreChannel Partner/ Reseller/ DistributorTUI Hotel Awards Quality certification indicates a significant commercial relationship with TUI Group, one of the world's largest travel operators, facilitating tour operator and dynamic packaging business.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Hotel RH Corona del Mar: Sister property under the RH Hoteles chain in Benidorm; operates a similar 4-star hotel with all-inclusive options, spa, family amenities, and event facilities serving the same central Benidorm leisure market with overlapping RH Customer Code loyalty guests.
• Magic Costa Blanca Hotels: Spanish hotel group operating multiple 3- to 4-star properties concentrated in Benidorm and the Costa Blanca with strong all-inclusive and senior-traveler focus; competes head-to-head with Hotel RH Victoria for the same family and 60+ leisure segments in the immediate geographic market.
• Hotel RH Royal: Sister RH Hoteles property in Peñíscola, Costa del Azahar; comparable 4-star all-inclusive, family-oriented Mediterranean coastal hotel targeting the same Northern European leisure segment with shared chain-level marketing and loyalty.
• Sol Pelícanos Ocas (Sol Hotels by Meliá): 4-star resort in Benidorm operating under Sol Hotels by Meliá; directly comparable on coastal Benidorm positioning, all-inclusive packages, family-friendly pool/entertainment infrastructure, and similar tourist segments including British and German leisure guests.
• Hotel RH Ifach: Sister property under RH Hoteles in Calpe, Costa Blanca; same chain positioning (4-star, all-inclusive tiers, spa, family-friendly) serving the same international leisure guest base with shared loyalty program and distribution channels.

Broad incumbents

• H10 Hotels: Spanish hotel chain operating 4-star urban and resort hotels across Spain including Costa Blanca and Costa del Sol destinations; overlaps with Hotel RH Victoria in the coastal leisure, family travel, and meeting/event segments at similar price positioning.
• Senator Hotels & Resorts: Spanish hotel chain operating multiple Benidorm-area 4-star resorts with all-inclusive options, swimming pools, and family entertainment programs; competes directly for coastal leisure demand in the same Costa Blanca feeder markets as Hotel RH Victoria.
• Barceló Hotel Group: Major Spanish hotel operator with a strong Mediterranean resort presence, including 4-star all-inclusive properties that overlap with Hotel RH Victoria's leisure, family, and wellness offerings at the same per-night price tier and distribution channels.
• Meliá Hotels International: Largest Spanish hotel operator with extensive 4-star resort portfolio across the Mediterranean and Caribbean via Sol, INNSiDE, and Tryp brands; competes broadly through overlapping all-inclusive leisure offerings, distribution scale, and corporate/MICE capability far beyond a single property.
• NH Hotel Group: Mid- to upper-mid-scale Spanish hotel brand with a portfolio that overlaps Hotel RH Victoria's market tier, including Mediterranean resort and urban locations; competes for MICE/business event clients and city-break leisure travelers within the same premium-economy segment.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hotelesrh
• Facebookfacebook.com/hotelesrh
• Instagraminstagram.com/hotelesrh
• LinkedInlinkedin.com/company/hotel-rh-victoria

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hotel RH Victoria