Hotres
Hotres is a Poland-based cloud PMS provider offering an all-in-one Booking Engine, Channel Manager, and cloud reception software, plus AI voicebot and website builder add-ons, primarily serving SMB hotels, apartments, guesthouses, and pensions across 2,000+ properties.
- Company typePrivate
- Founded2002
- HeadquartersJelenia Góra, Poland
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Hotres does
Hotres, operated by Hotres Sp. z o.o. (KRS 0000947675) from Jelenia Góra, Poland, is an all-in-one cloud-based Property Management System (PMS) for the Polish accommodation market. The platform unifies three core modules — a Booking Engine for commission-free direct reservations on hotel websites, a Channel Manager for bidirectional real-time synchronization with OTAs (Booking.com, Expedia, AirBnB, Google Free Booking Links, and regional portals), and a Cloud PMS (Recepcja Online) covering reservations, registration book, invoicing, payments, CRM, and revenue management. The product is built on a proprietary Zend Framework stack with W3C-compliant code, PCI DSS and GDPR/RODO certifications, and a Progressive Web App accessible from any device.
The company serves primarily Polish SMB accommodation providers — hotels, resorts, apartments, guesthouses, and pensions — with a claimed installed base of 2,000+ properties and a localized experience in eight languages. Pricing is anchored on annual subscriptions (with per-OTA-channel fees layered on top), complemented by a tiered HotresWebsite builder (500–1,000 PLN net/year) and a monthly Agent Hotres AI voicebot subscription (Mini plan at 169 PLN net/month). Distribution combines a product-led self-serve funnel (14-day free trial, no credit card) with a partner network of website design agencies (CP System, Hotelio, roomhero.pl) and indirect exposure through OTA portals.
The platform has expanded beyond core PMS into automation and AI, most notably Agent Hotres (a multilingual AI voicebot receptionist launched in 2024) and an AI-based website page builder, alongside add-on modules covering housekeeping, electronic door locks, dynamic pricing, kiosks, POS, fiscalization, and gift vouchers. The entity is privately held by LEMONPIXEL (Roman Korczyński), with no disclosed external funding, and operates with a lean 7-person team.
Hotres firmographics
Firmographics- Name
- Hotres
- Legal name
- Hotres Sp. z o.o.
- Website
- https://hotres.pl
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Hotres is a Poland-based cloud PMS provider offering an all-in-one Booking Engine, Channel Manager, and cloud reception software, plus AI voicebot and website builder add-ons, primarily serving SMB hotels, apartments, guesthouses, and pensions across 2,000+ properties.
- Ownership category
- akta.pro rank
Hotres industry classification
Industry- Product category
- Hotel Property Management Software (Hospitality SaaS)
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Booking Engines & Direct Web Booking (THALACAD)
Keywords
Where Hotres is headquartered
LocationHeadquarters
- HQ city
- Jelenia Góra
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
Hotres business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Annual Subscription (Booking Engine / PMS): Annual subscription fee covering system access, updates, email technical support, and phone support. The primary revenue stream. Includes integration, implementation, initial room/pricing setup, and user manual. Additional OTA channel fees apply per channel.
- Channel Manager (OTA) Fees: Separate annual subscription per OTA channel connected (Booking.com, Expedia, AirBnB, etc.). Each channel represents an additional cost to the customer.
- Agent Hotres (AI Voicebot) Subscription: Monthly subscription plans for AI voicebot/receptionist service. Mini plan at 169 PLN net/month (without voice agent). Higher plans include voice agent and included phone number.
- Website Creation Services: Custom hotel website design services. Three tiers: Basic (500 PLN net/year), Advanced (700 PLN net/year), Premium (1,000 PLN net/year). Includes hosting, templates, AI-based page builder, multilingual support, and booking engine integration.
- Online Payment Processing (Third-Party): Revenue share/commission charged by external payment operators (PayPal, Przelewy24, Dotpay, eService) for online payment services. Pass-through to operators.
- Optional Add-on Services: Optional paid services including phone training (99–120 PLN net/hour), SMS notifications (0.07–0.10 PLN net/SMS after free allowance), electronic door locks integration, ticket sales, gift vouchers, and housekeeping management modules.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Core Booking Engine / PMS annual subscription |
| Subscription | Monthly | Agent Hotres Mini |
| Subscription | Monthly | Agent Hotres (with voice) |
| Subscription | Annual | HotresWebsite Basic |
| Subscription | Annual | HotresWebsite Advanced |
| Subscription | Annual | HotresWebsite Premium |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Hotres product offering
Product offeringCore offering
Hotres sells a cloud-based SaaS platform for hotels, guesthouses, and short-term rental operators that combines a commission-free Booking Engine, a multi-OTA Channel Manager, and a Cloud Property Management System (PMS) into a single integrated system. The platform also includes the HotresWebsite AI page builder and the Agent Hotres AI voicebot for 24/7 guest communication, all delivered as annual subscriptions with a 14-day free trial.
Product overview
Hotres is an all-in-one hotel management software platform combining a Booking Engine, Channel Manager, Cloud PMS (Property Management System), and AI-powered tools. The core portfolio includes Hotres Booking Engine for commission-free direct bookings, Channel Manager for multi-OTA synchronization with Booking.com, Expedia, and AirBnB, and Cloud PMS for reception operations including reservations, invoicing, and payments. The platform extends through HotresWebsite (AI-powered website builder with integrated booking), Agent Hotres (AI voicebot receptionist for 24/7 phone/chat guest service), and various addon modules including Housekeeping, Owner Panel, Gift Vouchers, Electronic Door Locks, Ticket Sale, Dynamic Pricing, Kiosk, Fiscalization, POS, Marketing/SEO, and ChatLab AI assistant. The system operates on a cloud-based subscription model with annual billing.
Differentiator
Problem solved
Functional benefit
Brands
- Agent Hotres: AI-powered voicebot receptionist for hotels that handles calls 24/7, answers FAQs, creates bookings directly in Hotres, and supports multiple languages.
- HotresWebsite
- Hotres Booking Engine
- Hotres Channel Manager
- Hotres PMS (Recepcja Online)
Products and services
- Hotres Booking Engine Commission-free online reservation system integrated into hotel websites as a plugin or pop-up. Enables direct bookings with real-time availability, online payments (PayPal, Przelewy24, Dotpay), card pre-authorization, and cross-selling of extras and packages. Targets hotels and short-term rental operators.
- Hotres Channel Manager Bidirectional real-time synchronization tool for OTA channels including Booking.com, Expedia, AirBnB, Google, Noclegowo, Slewo, Triverna, Yeld, and Hot. Sends prices and availability while receiving bookings in real time to prevent overbooking.
- Cloud PMS (Recepcja Online) Cloud-based property management system including reservation calendar, registration book, arrival and departure lists, invoicing, marketing tools, newsletter, CRM, and revenue management pricing rules. Targets hotel reception operations.
- Agent Hotres (AI Voicebot) AI-powered voicebot receptionist that answers guest questions (directions, amenities, check-in/out), makes reservations directly in the Hotres calendar, handles multiple conversations simultaneously in multiple languages, and is deployed via QR code, phone number, or website chat widget.
- HotresWebsite (AI Page Builder) AI-powered website builder integrated with Hotres PMS that creates hotel websites in minutes with templates, color customization, multilingual support across 8 languages, and direct booking engine integration.
Companies that use Hotres
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles3 records
Hotres technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
AI capability6 records
Feature8 records
Hotres partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor and core.
- CP System (CP System)minorCP System is one of the most trusted partners in implementing hotel websites based on the Hotres reservation system. They provide website implementation services for the hospitality industry using Hotres as the underlying booking engine.
- Hotelio (hotelio.biz)minorHotelio is a trusted and long-term partner specializing in designing websites for hotels, guesthouses, and apartments integrated with the Hotres system.
- roomhero.plminorroomhero.pl is among the top partners in implementing hotel websites with high sales effectiveness and unique design. Through integration with Hotres, roomhero.pl clients gain a new efficient booking acquisition channel and a strong brand on the market.
- Booking.comcoreHotres Channel Manager is bidirectionally integrated with Booking.com, sending real-time pricing and availability, and receiving bookings automatically. This is a core integration for the distribution strategy.
- ExpediacoreHotres Channel Manager integrates with Expedia for real-time two-way synchronization of room availability and pricing, receiving bookings directly.
- AirBnBcoreHotres is bidirectionally integrated with AirBnB, supporting AirBnB Superhost features and iCal synchronization, with real-time availability and booking updates.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Hotres competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Hotres social profiles
Digital presenceHotres compliance and trust
Trust signalCompliance2 records
Hotres financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hotres leadership team
Management profileNumber of profiles
Hotres funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hotres M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hotres
What does Hotres do?
Hotres sells a cloud-based SaaS platform for hotels, guesthouses, and short-term rental operators that combines a commission-free Booking Engine, a multi-OTA Channel Manager, and a Cloud Property Management System (PMS) into a single integrated system. The platform also includes the HotresWebsite AI page builder and the Agent Hotres AI voicebot for 24/7 guest communication, all delivered as annual subscriptions with a 14-day free trial.
Is Hotres a public or private company?
Hotres is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Hotres founded?
Hotres was founded in 2002. It employs 1 to 10 people.
Where is Hotres based?
Hotres is headquartered in Jelenia Góra, Poland, in the Europe region.
How does Hotres make money?
Six revenue lines are on record. Annual Subscription (Booking Engine / PMS) is the primary driver. The others are channel Manager (OTA) Fees, agent Hotres (AI Voicebot) Subscription, website Creation Services, online Payment Processing (Third-Party) and optional Add-on Services.
Does Hotres have an API?
Yes. Hotres provides an API key that can be generated from Menu - Konfiguracja - Serwis for external integrations. The system supports API access logging and is designed for synchronization with external hotel software and OTA channels.
What industry is Hotres in?
Hotres's product category is Hotel Property Management Software (Hospitality SaaS). Its primary akta.pro industry code is THALACAD, Booking Engines & Direct Web Booking. Its NAICS code is 51821 and its SIC code is 7372.